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- Birchwood Grange Care Home - Avery Healthcare

The staff went above and beyond with their care and kindness.L B(Granddaughter of Resident/Service User)

The cleaning regime is regular and thoroughJ G(Daughter of Resident/Service User)


The staff went above and beyond with their care and kindness.L B(Granddaughter of Resident/Service User)

The cleaning regime is regular and thoroughJ G(Daughter of Resident/Service User)


A diverse and inclusive setting, Birchwood Grange Care Home fosters a strong and nourishing community. Residents benefit from top-tier care and companionship, enhancing their comfort later in life. Couples or companions continuing their care journey together are warmly embraced in the home, which provides residential, respite, and dementia care.
Approaching the home is a memorable experience, with unique decorative flowers and ornamental animals inspired by the energetic and popular staff team....
Care Provided by Birchwood Grange Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Birchwood Grange Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Birchwood Grange Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Kerry Richards(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (150)
- Single Rooms with ensuite Wet Room (2)
Birchwood Grange Care Home - Avery Healthcare Reviews (179)
Birchwood Grange Care Home - Avery Healthcare has a Review Score of 8.9 (8.870) out of 10, based on 15 reviews in the last 2 years.
Over all time Birchwood Grange Care Home - Avery Healthcare has 179 reviews.
The staff except for one nurse were outstanding. Caring and exceptionally considerate and loving. Thank you.
With kind regards.
My mother recently died in Birchwood Grange care home. I was very impressed by the caring nature in which she was looked after during her last weeks of life.
The home is really lovely, everyone so kind.
It's a very nice home. I'd like to live in this home myself. We were treated so nicely and the home is so different, really lovely.
Staff are friendly, always smiling. Manager makes the home feel safe and loving, amazing home.
This home is amazing, really kind and caring. My daughter is young but well cared for. Really nice place, love the home. Always helpful.
I am pleased my father is at Birchwood Grange where he is well looked after. The carers and activity team go to all lengths to make him at home. The food is lovely cannot fault anyone or anything.
My father was a resident and he received excellent care. All the staff in Birchwood were excellent in caring for my father. Our family were not capable of caring for him at home and Birchwood was a friendly, homely environment for not just the residents but for family, as it gave us peace of mind knowing he would receive the best care.
The food is really nice and there is always a birthday to celebrate. I like the church and the ladies who give me communion.
Everyone is very nice here. The staff are friendly and kind. I enjoy the food and lovely desserts, also the musical activities. I can sit in the lounge and enjoy the company of the other residents or sit in my lovely room which I feel is very much my own.
The staff are nice and help me to do the things I find hard.
The place is colourful and lots of things I like are on the walls which make me feel happy.
I've got lots of friends here and I am so happy and I like my room and the things I have around me.
The food is good and plentiful and the cakes are a treat.
My sister comes to see me but I have so many people and places to go in the home to keep me walking.
I like seeing my friends and speaking to my family in Ireland. The food is OK and there is always something happening to keep me busy.
Sometimes I join in, sometimes I like to watch.
I don't go outside but I can see outside to the garden from my room and the lounge. Maybe when the weather is warmer I'll go into the garden.
I am happy at the care home and with the staff who look after me really well. This is my home and I enjoy when people spend time with me and talk to me. I can't do very much but I feel very safe and comfortable. I can't remember sometimes but the staff make me feel better by reassuring me that I don't have to be afraid.
The quality of the care service is excellent. The Asian unit is brilliant - daily activity of going to do Satsang is brilliant - food is very nice. Staff are really good especially in Cedar Unit as our experience. When visitors arrive they are very well looked after, from reception staff - care staff - to administration - kitchen staff. Sadly my mum passed away on 27th Dec. The two ladies on duty that evening were very professional, kind and caring to us. Thank you.
Thank you so much for the review, it is always nice to hear that we tried our best. If I can do anything in the future please do not hesitate to contact me
My uncle has been in at Birchwood Grange since losing his wife in 2015.
Having Dementia at 62 then losing his wife with whom he had been with since age 16 was a terrible blow and it was decided that we needed to find a care home that could provide a home that felt like it was his " home ".We searched and found Birchwood Grange since he arrived the place has improved year on year and the last couple of years with the new management team the standards have improved yet again and in my mind, this has been an exceptional time. He has benefited in so many ways from this, the quality of the staff, he has his privacy and autonomy whilst the incentives of activities help him remain active in his daily life. The new design and decoration and the surroundings are absolutely amazing and helps him enormously in making it easier to interpret and navigate the building and grounds in safety. I can from the heart recommend Birchwood Grange.
Dear Tony
Thank you so much for your really kind review, it always make me humble when I think the team have made a difference to any resident's life. If I can help in any way to assist your uncle I will.
RegardsMark
My father arrived at Birchwood Grange just before Christmas unable to feed or drink for himself. All I can say is that in a matter of a couple of weeks my father seems to have come alive!! He now eats and able to drink without anyone having to do it for him. Thank you so much to all staff/carers at Birchwood for your kindness and care with my dad. My family and I are very happy to have been able to get dad into a wonderful care home like Birchwood. It's a very hard job you all have to do and my family and I very much appreciate it!! Many thanks
Regards, Mark.
Birchwood Grange what a fantastic place for my Mum to spend her final few weeks. The staff were kind and considerate, friendly and fun, they were always on hand not just for Mum but for us as a family to give us a reassuring hug or just a knowing smile.
A truly wonderful place.
Thank you for taking the time to review Birchwood Grange. It is always nice to see that relatives feel that their loved ones are valued and cared for, there is no better feedback than our families. Once again, thank you for taking the time to write a review. I will pass your comments to the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (31) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 14 Feb 2025
We went out and about for our promotions of the Open Day which will be held on Saturday, 22nd February. We were warmly welcomed by the discharge team at St....
There are no upcoming events for Birchwood Grange Care Home - Avery Healthcare.
Awards / Recognitions (20)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchwood Grange Care Home - Avery Healthcare.
Meet the Team (1)

I’m Kerry, General Manager at Birchwood Grange Care Home, with nearly 30 years in health and social care. My background includes domiciliary care, residential services, and supported living for people with learning disabilities. I’ve led home care services and most recently worked with a charity where I was proud to oversee CQC Outstanding-rated services.
Honesty, integrity, and respect guide my work and are at the heart of everything I do. I’m passionate about championing the care profession and supporting staff to deliver the best possible care. I’m proud to lead a dedicated team providing high-quality care in a warm, welcoming environment, and I look forward to showing you what makes Birchwood Grange so special.
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