Coplands Nursing Home

1 Copland Avenue, Sudbury, Wembley HA0 2EN
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Top 20 carehome certificate
9.9 113 Reviews
  • Coplands Nursing Home, Wembley
Coplands Nursing Home is conveniently located in a quiet residential street in Wembley and within easy access of Wembley Central station and other local transport links.

The 79 en-suite rooms are decorated to high a standard, with modern furnishings and fittings throughout. An experienced multicultural care team at the home work hard to adapt to the varying needs of residents, with a focus on delivering high standards of personalised care.

The home has been recognised for its positive work with student nurses and student doctors and has an ongoing partnership with an international college to provide internships for international student medical professionals to the benefit of all who live and work in the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1559
  • Self-Funded Nursing Care: from £1822
  • Self-Funded Nursing Dementia Care: from £1841

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Coplands Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Babita Lama (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)

Visiting

  • No restrictions.

Parking

  • Limited parking available on-site.

Coplands Nursing Home Reviews (113)

9.9

Coplands Nursing Home has a Review Score of 9.9 (9.943) out of 10, based on 44 reviews in the last 2 years.
Over all time Coplands Nursing Home has 113 reviews.

Overall Experience
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Date Published
  • 113
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Reviewer Connection to Coplands Nursing Home
  • 25
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Total of 113, showing 61-80
Review from P F (Resident) published on 29 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that I couldn't get at my last care home I am now receiving the full care and I am grateful for it. The food is excellent and I am now getting three meals, I lost a lot of weight before.
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Review from Kitty P (Friend of Resident) published on 20 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice home with a friendly atmosphere, professional staff and very supportive manager. Very warm and welcoming at the front desk. I am so happy I kept my friend in Copland's as well as a wonderful home.
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Review from Margaret C (Friend of Resident) published on 20 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good quality at the home. All staff included, including the new manager, deputy manager and hospitality manager are exceptional. I visit my friend each week for the past 3 years and the care is very good. The staff and carers look after my friend quite well. The home is nice, clean and tidy.
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Review from Rachel W (Granddaughter of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff, all kind and caring. My nanny is very happy and calm. Her room is lovely, she is comfortable, smiling, laughing and content.
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Review from E O (Son of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, best home in Wembley, we are very happy and confident in the way they look after our dad. My dad is very comfortable and happy to be in Copland's. All staff are very responsible and professional. They keep my dad always clean and tidy. I would definitely recommend this place to others.
The receptionist (front desk) is very welcoming and charming. Merry Christmas and Happy New Year 2023 to all.
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Review from A A (Friend of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming to see my friend since her admission nearly a year ago and I can say I am very impressed with the care, receptionist, new managers and all the staff. Staff always meet you with a smile and courtesy. Then came the end of the year, do for a resident which was awesome. Keep it up and
don't stop caring. Happy Christmas and a Happy New Year to all the Copland's staff.
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Review from Mehboob K (Son of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is very happy and all staff are very helpful and cooperative. The manager and the deputy manager are also very supportive and respond always. My family is very happy that my dad is safe here. The receptionist is very welcoming and helpful. I give it five out of five.
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Review from Jane A (Sister of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care given. The staff are friendly and kind. My brother is very well cared for and happy. The new management is very kind and attentive. Thank you for the excellent care.
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Review from Sam V (Son of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The receptionist is always very welcoming. Careworker is very good and caring. Nurse is very informative and helpful. Since the change the new management (manager), everything is running very well. Manager is approachable and responds very well.
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Review from Muhammad A (Father of Resident) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the family are very happy with my son's stay at Coplands Nursing Home, Wembley. Always the number one choice for respite.
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Review from Arjan H (Husband of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is receiving care in the Coplands Nursing Home. She is very happy and comfortable here. Staff are very helpful and compassionate. I would recommend to everyone.
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Review from James D (Relative of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit a distant relative and I found him in very good cheer due to the care he is receiving. The food is excellent and the facility is very clean. Above all, helpful and friendly staff.
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Review from Bala J (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here at this nursing home for almost a month now. The staff are absolutely lovely and take good care of my mother. They are all making sure the residents are well looked after. A good team of friendly people, always have a smile on their faces. I'm glad that my mother is in good hands.
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Review from Pamela S (Sister of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the first time I have experienced a nursing home so I have nothing to compare it with. There is a need for a resident physiotherapist to encourage the resident to exercise as much as they can, even in bed.
I think hairdresser and chiropodist needs to be addressed.
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Review from S P (Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I've been admitted at Coplands Nursing Home, I am very happy and safe. All the staff are very helpful and kind.
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Review from S C (Daughter of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff at Coplands Nursing Home are amazing! The staff work incredibly hard to address all the patient's needs. The nurses and care staff get to know the patient and genuinely care about the patient's health and well-being. My family will miss their care and attention.
Beyond happy with the
entire experience.
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Review from Elaine F (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was given a place at Coplands Nursing Home after the sad passing of my mum who was his main carer. The staff at Coplands all went out of their way to ensure the quick and safe transfer/settling-in of my dad through a very difficult time of grief and lifestyle change.
My dad is still very settled
and happy at Coplands. All the staff, from the welcoming receptionist to the caregivers, nurses, catering staff and maintenance are helpful, friendly and informative. There has been a recent change in the management but the new team are enthusiastic and has already met with us.
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Review from Freda B (Mother of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased about everything you do for my son who has been here for the past seventeen years. I have no comments.
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Review from Samira A (Daughter of Resident) published on 19 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy because my father is very happy and safe, all the staff are very friendly and welcoming and I have no comments about the home, all good.
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Review from Raji J (Daughter of Resident) published on 19 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We write to say a big thank you for all the care with dignity and respect that my mother received during her stay at Coplands Nursing Home. This respect and care was extended to the family during visits.
The quality of care, facilities and security was excellent. The room was clean and food was appropriately
planned.
I, in particular, thank two of the nurses for their exceptional care and professionalism as well as the front-of-house, helpful staff.
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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Coplands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Coplands Nursing Home is calculated as follows: ( (496 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 523 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coplands Nursing Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Babita

Babita Lama

Job Title: Home Manager

Hi, my name is Babita and I am extremely proud to be part of the team at Coplands Nursing Home as their Home Manager.


After finishing University I have worked in various Care Homes and NHS Trust as a Registered Nurse. Time progressed and I became a Clinical Lead, then Deputy Manager and then was appointed Registered Manager in 2022.


We have built a strong team of dedicated and long serving professionals at Coplands Nursing Home and I still love it as much as the first day I walked in. Its an absolute rollercoaster some days, but I always strive for us to do things better. I have been awarded with Best Manager of The Year 2021 and Social Care Award 2022.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coplands Nursing Home to verify any information. View our terms and conditions. Coplands Nursing Home has an Enhanced Service - more info.