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Coplands Nursing Home

1 Copland Avenue, Sudbury, Wembley, London HA0 2EN
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The staff at Coplands Care Home are lovely and supportiveMia N(Granddaughter of Resident/Service User)
Coplands Nursing Home, Wembley
Chef keeps coming and asking my auntie what she likes to eat.K R(Nephew of Resident/Service User)
Coplands Nursing Home, Wembley
They treat her just like their family member, and the service is excellentRuben E(Husband of Resident/Service User)
Coplands Nursing Home, Wembley

Coplands Nursing Home is conveniently located in a quiet residential street in Wembley and within easy access of Wembley Central station and other local transport links.

The 79 en-suite rooms are decorated to high a standard, with modern furnishings and fittings throughout. An experienced multicultural care team at the home work hard to adapt to the varying needs of residents, with a focus on delivering high standards of personalised care.

The...  

Care Provided by Coplands Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800N/A
Nursing CareFrom £2,054N/A
Nursing Dementia CareFrom £2,154N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Coplands Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Babita Lama(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (79)

Visiting

  • No restrictions.

Parking

  • Limited parking available on-site.

Coplands Nursing Home Reviews (122)

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9.9

Coplands Nursing Home has a Review Score of 9.9 (9.946) out of 10, based on 31 reviews in the last 2 years. Over all time Coplands Nursing Home has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from D S (Son of Resident) published on 16 August 2021 Submitted via Postal Card
Overall Experience

I am very happy with the high standard of care that my mother is receiving at Coplands Nursing Home. The nurses are very sympathetic and compassionate to her needs and always contact me to update me of any changes. The receptionist and staff are very welcoming when I visit my mother and I was very impressed by the arrangements that were made for my mothers birthday. The home has a high standard of cleanliness and I feel confident that my mother is in the right place for her needs.

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Review from Charles O (Son of Resident) published on 11 August 2021 Submitted via Postal Card
Overall Experience
Coplands Nursing Home have been extremely impressive in the way they accommodate and care for my dad and friends and family when we visit.
All through the height of the pandemic the home has been excellent. There was a good mix of restrictions and accessibility with testing when required.

The ladies at the reception were especially helpful and pleasant. Five-stars.

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Review from J R (Sister of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

New manager is very nice and receptionist is always charming. Home is well looked after, clean and tidy and very welcoming.

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Review from Kishor V (Resident / Service User) published on 5 August 2021 Submitted via Postal Card
Overall Experience

I have lived at Coplands Nursing Home and this is the best place to live in. Everybody is kind and supportive. Manager is kind and helpful.

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Review from Sobhag S (Husband of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience
The staff are friendly and helpful.
The management is approachable.
Nurses and carers are excellent.

The laundry service is outstanding.

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Review from V C (Sister-in-law of Resident) published on 4 August 2021 Submitted via Postal Card
Overall Experience

I have never had any issues with the staff at Coplands Nursing Home, everyone is pleasant and caring. The rooms are always clean and tidy.

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Review from Ali M (Son of Resident) published on 27 July 2021 Submitted via Postal Card
Overall Experience

The staff at Coplands Nursing Home are extremely helpful, they give my mother the best care possible. I am very happy that she has been well looked after. The manager is very proactive and enquires of relatives what more can be done.

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Review from Seyed S (Stepson of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

I am very happy and satisfied with the level and quality of care that my stepfather is receiving in Coplands Nursing Home. First of all the receptionist is very welcoming and helpful and that is the first impression, positive. Staff are friendly too. My stepfather is extremely happy here. I am very satisfied with the management as she has always been responsive and professional. The place is clean and smells good. Every time I visit I can detect that the place is improving and all I can say is thank you.

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Review from S A (Wife of Resident) published on 21 April 2021 Submitted via Postal Card
Overall Experience

I find the staff very helpful and friendly. The grounds are well kept; it's nice to sit outside when the weather is good. My husband's carer is a very special person; he is a very calm man for him. The new manager is a pleasant lady. The change in the care home is really nice and relaxed and homely. The receptionist is a really nice person and also helpful. All the other carers I have spoken to are great.

Reply from Elisabeta Mzhika, Home Manager at Coplands Nursing Home

Many thanks for taking the time to write so positively about the care that we continue to provide for your husband and highlighting our special staff members. This will be a great boost for staff morale and we are pleased that both your husband and yourself continue to have such a good experience here at Coplands.

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Review from Dipak M (Son of Resident) published on 21 April 2021 Submitted via Postal Card
Overall Experience

Excellent level of care provided to my mum. She has been looked after by staff with a high degree of care and understanding of my mum's condition.

Reply from Elisabeta Mzhika, Home Manager at Coplands Nursing Home

Thank you so much for taking the time to review the care we were able to provide for your mother. Our staff members will be both rewarded and motivated to hear that their high level of care and support are so much appreciated by you.

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Review from Shaila L (Daughter of Resident) published on 17 April 2021 Submitted via Postal Card
Overall Experience

I have just been allowed into the home to visits my mum. I can see lots of changes for the better. The rooms are clean and have been redecorated. My mum seems happier and well looked after. I can't comment on much at the moment as have not had a good chance to really review the changes; just please continue.

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Review from Nayanbala S (Resident / Service User) published on 23 July 2020 Submitted via Postal Card
Overall Experience

The management is approachable. The staff are caring and friendly. The home and room are kept clean. The laundry service is excellent.

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Review from T W (Friend of Resident) published on 14 July 2020 Submitted via Postal Card
Overall Experience

My friend has recently become a resident at Coplands Nursing Home after being discharged from hospital due to Covid-19. I've been unable to visit inside the home but every time I've contacted Coplands it's been very professional and warm contact and assisted me with either an update of my friend or passing on the call so that I can talk to my friend. Recently I was able to visit to see my friend in the garden which was managed well. I recommend the gazebo as it did rain!

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Review from Pankai S (Son of Resident) published on 5 June 2020 Submitted via Postal Card
Overall Experience

The carers were very courteous and compassionate. Even though my mother did not speak English the carers managed to bring a smile on her face and assisted her with all her needs. I would certainly recommend this nursing home to my friends and relatives.

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Review from G H (Sister of Resident) published on 3 June 2019 Submitted via Postal Card
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My sister has been a resident of Coplands for 17 years and has had excellent treatment throughout all those years. The staff are all kind, concerned and efficient and I am very grateful to them.

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Review from M S (Niece of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Friendly staff and cooperative.
Changes in the reception area.

Recommend for others.

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Review from Zaineb V (Son of Resident) published on 29 March 2019 Submitted via Postal Card
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It was an excellent home. The staff are very helpful and welcoming. My mum was here for 10 years, excellent food, staff are well organised. She was very happy. It was like a second home we used to come from Birmingham every other week. Very very pleased.

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Review from Terrence C (Wife of Resident) published on 11 March 2019 Submitted via Postal Card
Overall Experience

Copelands is brilliant in every way. The staff are very loving and caring and the cleanliness is impeccable, spotless, food excellent. The residents get all the nutrition they need. Thank goodness my wife is there.

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Review from Sandeep B (Son of Resident) published on 25 February 2019 Submitted via Postal Card
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Best nursing home and staff care.

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Review from Terry C (Husband of Resident) published on 12 September 2018 Submitted via Postal Card
Overall Experience

I would like to say how proud you must be of your home. Your staff hygiene, kindness, cleanliness are fantastic and the best part is I feel very happy when I leave because I know my wife is loved and cared for by all of you.

Thank you so much.

Reply from Sybil Wright, Manager, Coplands Nursing Home at Coplands Nursing Home

Thank you so much for taking the time to write such a wonderful review of our home. The whole team at Coplands really appreciate such positive feedback, as we continue working together to provide a high standard of care for all of our residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 January 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Meet the Team (1)

Babita Lama
Babita LamaJob Title:Home Manager

Hi, my name is Babita and I am extremely proud to be part of the team at Coplands Nursing Home as their Home Manager.

After finishing University I have worked in various Care Homes and NHS Trust as a Registered Nurse. Time progressed and I became a Clinical Lead, then Deputy Manager and then was appointed Registered Manager in 2022.

We have built a strong team of dedicated and long serving professionals at Coplands Nursing Home and I still love it as much as the first day I walked in. Its an absolute rollercoaster some days, but I always strive for us to do things better. I have been awarded with Best Manager of The Year 2021 and Social Care Award 2022.

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