Coplands Nursing Home

1 Copland Avenue, Sudbury, Wembley HA0 2EN
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Top 20 carehome certificate
9.9 113 Reviews
  • Coplands Nursing Home, Wembley
Coplands Nursing Home is conveniently located in a quiet residential street in Wembley and within easy access of Wembley Central station and other local transport links.

The 79 en-suite rooms are decorated to high a standard, with modern furnishings and fittings throughout. An experienced multicultural care team at the home work hard to adapt to the varying needs of residents, with a focus on delivering high standards of personalised care.

The home has been recognised for its positive work with student nurses and student doctors and has an ongoing partnership with an international college to provide internships for international student medical professionals to the benefit of all who live and work in the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1559
  • Self-Funded Nursing Care: from £1822
  • Self-Funded Nursing Dementia Care: from £1841

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Coplands Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Babita Lama (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)

Visiting

  • No restrictions.

Parking

  • Limited parking available on-site.

Coplands Nursing Home Reviews (113)

9.9

Coplands Nursing Home has a Review Score of 9.9 (9.943) out of 10, based on 44 reviews in the last 2 years.
Over all time Coplands Nursing Home has 113 reviews.

Overall Experience
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Date Published
  • 113
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  • 44
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Reviewer Connection to Coplands Nursing Home
  • 25
  • 18
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Total of 113, showing 1-20
Review from M M (Brother of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to have selected this care home. The staff were excellent and caring.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for taking the time to leave us a review. I will pass along your kind words to the team, as I am sure that they will be delighted.

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Review from A D (Wife of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I feel very happy with the care, everything is brilliant.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your lovely review. We are delighted to hear that you can feel at ease with your loved one in our care.

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Review from K P (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Compassionate and caring staff who show kindness, understanding and empathy towards my Mum in their care.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your kind words. It is always lovely to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from J M (Friend of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the home. All the staff are very good & caring. My friend is very well looked after, even he is very difficult to look after.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you so much for taking the time to write such a lovely review. I genuinely appreciate your comments, and I will share them with the team.

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Review from R M (Sister of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident of the home since September 2024. The home is clean and tidy. The staff are very polite and friendly, very caring and patient with my brother. When he first arrived, he was very unsettled, but within the week, I could see a difference in his personality. So happy we chose
this home.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

We're delighted to receive your review! We'll pass your kind words on to our team to inspire their ongoing commitment to excellence.

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Review from H M (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with home looking after Mum.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your review. I am pleased you feel your mother is well cared for and that you find our team very good. I will share your kind words with the team.

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Review from A D (Sister of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is leaving today and will miss the very caring and understanding care they have given him, it is like a first class care hotel. Thank you all for being very patient and caring. Where would we be without your care?
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your kind words. It is very much appreciated.

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Review from Michael O (Nephew of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff always ready to help. The home is very clean, the room is spotlessly clean and very well maintained. The food has always been very well cooked and presented, plenty of variety. The staff always have a smile and a kind word to everyone. We are extremely happy with our auntie's care.
Thank you all.
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Review from D M (Brother of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall excellent care home. Excellent service, excellent staff. Good to see my sister progressing well. Staff are an asset to the home! Thank you.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you so much for taking the time to post such a thoughtful, kind, and uplifting review for Coplands Care Home and staff. I have read all your comments and can see that you have given us very high ratings. I will pass along your kind words to the team as I am sure that they will be delighted.

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Review from R R (Nephew of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relative was resistant to residential care given he had been on his own for past 40 years. He was not very sociable to begin with but perseverance of the staff at Coplands Nursing Home, their enthusiasm and encouragement has seen him take part in many activities now the nurses keep an eye on his
medical needs, monitor health and well being and are helpful in discussing his care needs. All the staff are very friendly, approachable and listen to any concerns, which they act upon. The care home is ran in a very positive atmosphere and we can see that our relative is benefitting from the care support he is receiving.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Coplands Care Home for your uncle to stay.

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Review from K R (Nephew of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home manager really does make every effort to promote quality of life and personal choice for the resident. All the staff are so welcoming and friendly to my auntie and all family. Home is so clean. Chef keeps coming and asking my auntie what she likes to eat. I am really impressed and recommend
this home to keep your loved one, no doubt this home is A star. In future, if I need a care home, I want to stay in this home.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for taking the time to complete this review. The team is happy to hear that you are pleased with the care and environment. At Coplands, we always strive to provide the best quality care possible and will continue to do so.

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Review from J L (Stepdaughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are fabulous - they are so kind and helpful. The place is so clean. Would recommend it.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your wonderful review, which I will share with the team. Once again, thank you for taking the time to complete this lovely review.

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Review from P P (Niece of Resident) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at Coplands for almost two years and we are very happy with the care, service and support that we all receive. My aunt is very happy at Coplands and has made lots of friends. All the staff take great care of her. Thank you all for your kindness, support and great care.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from M B (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I have been so happy with all staff for the care and support they have given my mum. She has always been looking great, her hair done and just always over all beautiful. Thanks so much.
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Review from S J (Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care service. The food and drinks are good. The laundry is excellent. Management is very approachable and helpful.
Reply from Babita, Home Manager at Coplands Nursing Home

Thank you for this lovely review. I will share this with my staff team, as it is much appreciated.

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Review from Maggie J (Sister of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been living in this care home for many years and is very happy there. All the staff are very helpful.
Reply from Babita, Home Manager at Coplands Nursing Home

Thank you so much for the lovely review of Coplands. It will be great to be able to share these reviews with the colleagues who work there, and who take the utmost pride in offering the best care possible.

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Review from N B (Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care given.
Reply from Carys Miller, Digital Marketing Executive at Coplands Nursing Home

Thank you so much for the lovely review. It will be great to be able to share these reviews with the colleagues who work there, and who take the utmost pride in offering the best care possible.

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Review from W W (Sister of Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident for many years. I can not praise the standard of care enough, if you have a query it is always sorted out very promptly. The staff are all kind and caring the communication between staff and relatives is excellent.
Reply from Babita, Home Manager at Coplands Nursing Home

Thank you for taking the time to review. We are pleased to read your positive feedback regarding our service. Your comments are much appreciated and will be fed back to our team. It is our privilege to be able to support your family member; thank you once again for your review.

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Review from M H (Friend of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An outstanding garden party with good food and entertainment with sunny weather! The staff helped the residents to enjoy the event and have a good time. A very friendly atmosphere.
Reply from Carys Miller, Digital Marketing Apprentice at Coplands Nursing Home

Thank you for your lovely review. We are very pleased to hear the staff at Coplands did everything they could to make the Garden party outstanding.

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Review from Hemashabeshan P (Son-in-law of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father-in-law was admitted to this lovely caring care home myself and my family are very happy with the genuine service. The main attraction is all the staff, managers, nurses, catering, activities staff, receptionists, and chefs are very kind, polite, and caring. This home is like environmental
home managers are Calvert approachable and helpful very warm welcome receptionist although my dad in law in is bed bound activities staff offered activities to my dad on his choices and preferences and the chef are following dietary.
Reply from Babita Lama, Home Manager at Coplands Nursing Home

Thank you so much for the lovely review of Copland's nursing home. It will be great to be able to share these reviews with the colleagues who work there, and who take the utmost pride in offering the best care possible.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Coplands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Coplands Nursing Home is calculated as follows: ( (496 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 523 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coplands Nursing Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Babita

Babita Lama

Job Title: Home Manager

Hi, my name is Babita and I am extremely proud to be part of the team at Coplands Nursing Home as their Home Manager.


After finishing University I have worked in various Care Homes and NHS Trust as a Registered Nurse. Time progressed and I became a Clinical Lead, then Deputy Manager and then was appointed Registered Manager in 2022.


We have built a strong team of dedicated and long serving professionals at Coplands Nursing Home and I still love it as much as the first day I walked in. Its an absolute rollercoaster some days, but I always strive for us to do things better. I have been awarded with Best Manager of The Year 2021 and Social Care Award 2022.

Frequently Asked Questions about Coplands Nursing Home

What types of Care is Coplands Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coplands Nursing Home have?

There are 79 Single Rooms.

What are the Facilities & Services at Coplands Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Coplands Nursing Home to the centre of Wembley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coplands Nursing Home to verify any information. View our terms and conditions. Coplands Nursing Home has an Enhanced Service - more info.