Barchester Hugh Myddelton House Care Home

25 Old Farm Avenue, Southgate, London N14 5QR
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9.8 103 Reviews
  • Barchester Hugh Myddelton House Care Home, London
Located in Southgate, North London, Hugh Myddelton is set in a quiet residential area, with a lovely south facing garden. Both inside and out, this home is designed to provide a pleasant living environment combined with the highest levels of care for those who choose to stay.

They provide first-class 24-hour nursing care for older people alongside expert care for people with a physical disability or those who have MS, Cancer and similar conditions.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future. Why not arrange a visit and see for yourself!
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1914

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Hugh Myddelton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jade Shea (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (4)

Barchester Hugh Myddelton House Care Home Reviews (103)

9.8

Barchester Hugh Myddelton House Care Home has a Review Score of 9.8 (9.840) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Hugh Myddelton House Care Home has 103 reviews.

Overall Experience
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Date Published
  • 103
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Reviewer Connection to Barchester Hugh Myddelton House Care Home
  • 40
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Total of 103, showing 41-60
Review from Olivia T (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't lose a moments sleep over the care my 94-year-old mother receives. I can see how well looked after she is and the staff seem to genuinely care about the residents.
Reply from Ioana Stanciu, General Manager at Barchester Hugh Myddelton House Care Home

Here at Hugh Myddelton, we have worked hard to ensure all of our residents receive the highest quality of care and security within our home. Thank you for your kind words; these will be shared with the team. By having a whole-home approach here at Hugh Myddelton, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from E T (Partner of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner is being looked after very well and all the staff are excellent.
Reply from Ramona Stanciu, General Manager at Barchester Hugh Myddelton House Care Home

We are thrilled with your positive experience and are so glad your partner has settled in so well to Hugh Myddelton. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

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Review from A I (Son of Resident) published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with the care centre.
Reply from Ioana Ramona Stanciu, General Manager at Barchester Hugh Myddelton House Care Home

We believe our carers at Hugh Myddelton House go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.

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Review from M C (Daughter of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An exceptional nursing home, with caring and competent staff. Management is equally helpful and supportive. The quality of my father's life and health psychologically and physically has significantly improved since being at Hugh Myddelton House, despite his medical conditions. As a family, my sister
and I have complete peace of mind in the knowledge that our father is in the best care. Thank you to all staff.
Reply from Ioana Stanciu, Deputy Clinical Manager at Barchester Hugh Myddelton House Care Home

Thank you for your kind words. We believe we have a fantastic team here at Hugh Myddelton House and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Hugh Myddelton House we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from E G (Daughter of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a Hugh Myddelton resident since March 2018. During these months of lockdown and the challenges, this in itself has presented to all of us, we as a family (my sister, my brother and I) are very happy with the care provided to our Mum. The nurses and care staff undertake their work in a professional,
compassionate, kind and caring manner and always take time to explain to us how Mum is doing when we call/visit. Both the home administrator and admin assistant are welcoming and friendly on the phone. In particular, our experience of the activities co-ordinator is wonderful. She is doing a tremendous job in keeping our Mum active and stimulated, with a sense of fun too! This is clear to see from photos taken during the activities and from our garden/indoor visits when we see Mum. We are comforted to see Mum is content and settled when we Skype/visit. Everyone is working so hard to keep us all going. All in all, we can see how Mum is well cared for and looked after. Thank you.
Reply from Ioana Stanciu, Deputy Manager at Barchester Hugh Myddelton House Care Home

We are so grateful for your kind words. We believe our staff at Hugh Myddelton House go the extra mile and for you to recognise this is invaluable to our team. Our activities coordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home. Thanks for sharing your review with us and the community.

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Review from Juliette H (Daughter of Resident) published on 11 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been at Hugh Myddleton House for over 9 years and the ground floor team (particularly the nursing team) look after her so well. She can be quite tricky but over the years, they have changed her drug routine for the better, have got her to get out of her bed and sit in a chair, she even
walks around and chats to people now, which was something she hadn't done for years. Yes, it is expensive but my mother is safe, well cared for and content so I can't ask for anything else.
Reply from Ioana Stanciu, Deputy Manager at Barchester Hugh Myddelton House Care Home

Thank you very much for such a great review! I'm looking forward to seeing you at Hugh Myddelton during your visits for your mother. Stay well and safe.

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Review from Emma B (Daughter-in-law of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff allowed us to have a garden visit recently, they were incredibly sensitive, caring and brought such joy to our day.
Reply from Ramona Stanciu, Deputy Manager at Barchester Hugh Myddelton House Care Home

Thank you for your kind words, our activities coordinator is an amazing and dedicated member of our team who goes the extra mile for all our residents and relatives. I will share your review with her and the staff.

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Review from Wayne (Son of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
Currently in the process of rectifying issues caused by actions by the manager ignoring their own terms and conditions, which allowed the input of people that are not next of kin listed with themselves. This to me is a serious safeguarding issue, which will be followed up once a full investigation is
completed. Because of this, and a number of smaller issues over the years, I would not recommend this care home to anyone.
Reply from Wayne Hughes, Regional Director at Barchester Hugh Myddelton House Care Home

Thank you for your review and please be assured we treat all reviews and concerns seriously. It is unfortunate that you feel this way and certainly is not within the current views of the residents we care for and their loved ones. However, I am happy to discuss and work through any current or ongoing concerns you might have with the home of which I am sure we can resolve.
Kind regards,
Wayne Hughes
Regional Director.

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Review from Joyce S (Wife of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m very happy with the care provided to my husband. The nursing staff look after him very well which is a comfort to my family and I. My husband seems very settled and happy. It has been hard for us all not being able to visit during the pandemic and he has coped quite well not seeing us, but we have
seen him in the last couple of weeks and it was lovely to see him.


Thank you again.

Reply from Carla Sanders, General Manager at Barchester Hugh Myddelton House Care Home

Thank you, Joyce, for your lovely review of Hugh Myddelton House. I am so pleased that you and your husband are happy with the care provided and he is settled here. We look forward to seeing you soon.

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Review from K H (Sister of Resident) published on 22 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care given to my sister. The nurses and care staff are very friendly and are always available to talk to us and give feed back.
Reply from Carla Sanders, General Manager at Barchester Hugh Myddelton House Care Home

Thank you for you kind review, as the new General Manager at Hugh Myddelton I am very pleased to read how happy you are with our care for your sister, I will share with the team
Kind regards

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Review from R P (Daughter of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been a resident here for over 4 months. During this time I have found the home to be very clean, well maintained and the food to be very good and nutritionally well balanced. The staff across all borders from reception, to carers and chefs etc. are all exceptionally good. They are accommodating,
compassionate people. My Mum is very well looked after and we as a family are happy our Mum is in safe hands.
Reply from Sam Antwi-Marful, General Manager at Barchester Hugh Myddelton House Care Home

Thank you for such a kind review. We are delighted you feel this way about your mums care. I will pass this onto the team here at Hugh Myddelton House.

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Review from Mel C (Nephew of Resident) published on 8 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. We used this home because of experience 18 years ago and impressions on the first visit. The manager is very professional and caring.
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Review from Govind B (Husband of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good quality of care.
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Review from E S (Wife of Resident) published on 24 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are extremely kind and caring. My husband is demanding and they treat him with respect, patience and kindness. I feel confident that my husband is well looked after.
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Review from Helen K (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel the staff require training regarding being organised, especially as papers went missing in my father's folder. Staff should not make stories when they don't know the answers as I had some confused answers contradicting themselves.
Also, some of his clothing went missing.
I expected more professional
service after paying private service which was expensive.
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Review from Ilene C (Niece of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, caring atmosphere.


It's a great relief to be safe in the knowledge my uncle is well cared for at all times.


I am especially happy with the nursing care he receives.

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Review from Leigh B (Great-Niece of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hugh Myddleton House have done a fantastic job caring for my uncle. The staff always treat the patients with dignity and respect, even in difficult and distressing circumstances. My uncle always expressed how much he enjoyed the food and dining experience when well enough to visit the dining room.
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Review from Rodney K (Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living at this care home has been a fundamental aspect of my recovery.
It has been a quiet place where I've regained serenity and direction.
I'm very grateful for everything I've received here.
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Review from A L (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was only resident at Hugh Myddelton for a very short while but I am so thankful that he spent his final days at a home so filled with love and care.
From pre-admission until the end of his life my dad was treated with kindness and compassion, and the whole family were cared for and supported
at the end of his life.
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Review from Phylis J (Resident) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my stay comfortable and friendly. The staff could not be more helpful. It would be bettered only by having more staff on duty each day. Medical care is 1st class. Hospitals and specialists are called in to assist when they feel the need the food is very good and varied, allowing for diets.
Requests are met with if nothing on the menu is liked.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Barchester Hugh Myddelton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Barchester Hugh Myddelton House Care Home is calculated as follows: ( (228 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 268 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hugh Myddelton House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (73)

Meet the Team (12)

Jade

Jade Shea

Job Title: General Manager Joined: 2022

Hello,
My name is Jade Shea, I will oversee the running of the 48-bed care home and will be responsible for a team of 70 staff. Prior to starting in this position as a General Manager at Hugh Myddelton, I had 17 years of experience in a care setting. I have been a Care Home Manager for 12 years specialising in nursing care, living with dementia and elderly frail residents. I have a nursing background and have completed my Leadership and management in health and social care. Caring is innate to me and my work ethos is to deliver a high-quality care service and to always be mindful of my workforce to be working as a team in order to progress.

Joining the Team at Hugh Myddelton as a General Manager, I felt welcome by everyone.

Hugh Myddelton has a warmth and good atmosphere. I enjoyed meeting and getting to know the team and the residents. I’m looking forward to managing this home continuing to provide high-quality care and being part of the community.

Cynthia

Cynthia Godwin

Job Title: Deputy Manager Joined: 2022

My name is Cynthia and I joined Barchester in 2012 as an HCA in 2019 I became a Nurse. I am a dedicated nurse who inspires others by providing first-class care for residents. In 2022, I have been promoted as a Deputy Manager and my role is to make sure every resident's needs are met and our team is updated with the latest clinical developments. I love spending time with residents and it makes me happy knowing that they are all safe and comfortable.

Sharon

Sharon Da Rocha

Job Title: Home Administrator/Speak Up Champion Joined: 2014

Hello, my name is Sharon, and I am the Home Administrator here at Hugh Myddelton. I have worked with Barchester since 2014, and I genuinely love my job. I am very passionate, and my aim is to support residents and their families.


As a Speak Up Champion, I'm here to support and listen to my colleagues, residents, relatives and visitors for any concerns and suggestions they may have. I encourage people I'm committed to supporting you to speak up to ensure the continuity of excellent care to our residents and patients and to ensure a positive work environment.

Cristina

Cristina Manafu

Job Title: Registred General Nurse Joined: 2020

Hello, I am Cristina and I joined the Barchester team in 2020 as a Nurse. I am very passionate about ensuring the well-being of all the individuals I have the privilege of caring for.

Nicoleta

Nicoleta Nica

Job Title: Register General Nurse Joined: 2022

Hello, I am Nicoleta and I am working as a Nurse since 2011.
I joined the Hugh Myddelton team in April 2022 and I always try my best as a nurse, also to maintain a good relationship with residents, loved ones and colleagues.

Miguel

Miguel Almeida

Job Title: Head of Maintenance Joined: 2020

Hello, my name is Miguel Almeida and I recently joined the team at Hugh Myddelton as head of maintenance. Previously I worked for another care provider so very experienced with keeping everything running smoothly for the residents and staff - I have just decorated our new relative indoor visiting room which will be warm and welcoming for visitors

Christopher

Christopher Abrigo

Job Title: Chef Joined: 2013

Hello, my name is Christopher and I have worked in the kitchen as Chef since 2013. I love to cook and told I have a real talent in cake baking! I'm calm under pressure and enjoy the comradery of the kitchen.

Dejan

Dejan Ristic

Job Title: Kitchen Porter Joined: 2016

Hello, my name is Dejan and I have been a kitchen assistant since 2016 here at Hugh Myddelton. I enjoy working in the kitchen and came to the home having experience from another role., I'm hard working and very organised. Perfection is key!

Naureza

Naureza Puttyraj

Job Title: Senior Care Assistant Joined: 1998

My name is Naureza and I am a Senior Care Assistant at Hugh Myddelton. I have been working here for 24 years, I love to support residents and strive to give them the highest quality of care possible.
I am passionate about my job and extremely happy to be part of the Hugh Myddelton family.

Mariana

Mariana Mitran

Job Title: Care Practitioner Joined: 2017

My name is Mariana and I joined the Hugh Mydddelton team in 2017.


Always I try my best to support our fantastic residents and to offer them the highest quality of life. I love helping people and enjoy every single day in their company.

Gunel

Gunel Bayramova

Job Title: Activities Coordinator Joined: 2020

Hello, my name is Gunel and I joined the Barchester team in 2020 and was promoted to Activities Coordinator in November 2022.


I love spending time with the residents and getting to know them on a personal level. I love the elderly and enjoy every single day with them. I am really enjoying my role as an Activities Co-Ordinator at Hugh Myddelton House.

Esther Lailah

Esther Lailah Davies

Job Title: Unit Manager/Dementia Champion Joined: 2020

Hi, I'm very proud to be part of Hugh Myddelton House team. I have been overseeing the Memory Lane community and have 30 years of experience in nursing care. Here at Hugh Myddelton House, we continue to find innovation and specialise in care planning to meet the needs of the people living in our memory lane community.

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