Kingston Care Home

My husband has been a resident since August 2017 and I can only describe Kingston Care Home as a very caring, professional home. The staff are consistent, friendly and kind and understanding. My husband has stayed in two other nursing homes and this is by far the best.

Kingston Care Home recommended by placement officer at St Georges Hospital. Viewed 9 or 10 other homes in the area my sister loves and Kingston was the only one with nurses having mental health qualifications. Really pleased we chose Kingston. Not the poshest or upmarket but find the staff and nurses really caring towards my sister always keeping me informed of issues promptly. A good location for public transport and local shops for essential shopping. Thank you.

Our family was very happy with the compassionate care our elderly relative received for the last 4 months of his life. The staff are very friendly. The professional nurses are excellent and communicated well with us at all times. We felt very confident with the care that he was receiving.

I have found the treatment of my stepfather to be exemplary. The staff are courteous, good-natured, patient and nothing is too much trouble. He is always kept clean, tidy and well fed.

I cannot rate this care home highly enough. The staff are wonderful: attentive, kind, caring, reassuring and professional. The support for my mother, who comes to visit my father virtually every day, is incredible. She is so secure in the knowledge that he is well cared for and that she is informed of any changes or GP visits which is so essential. Communication is excellent. The food is always well presented even though it is all pureed - the room is spotless and the atmosphere welcoming and calm. Thank you so much.

My mother has been a resident here for two weeks now and I have been very impressed with the level of care. Nothing is too much, they are always cheerful and helpful. Food is very good and the rooms are clean and comfortable. The activities lady is full of fun and energy and keeps everybody on their toes and smiling. Excellent home!

My mum is being well looked after by very caring staff despite sometimes being under extreme pressure when staff levels are low. This does not affect their attention to residents.

The home provides adequate care and understanding of people's different needs. The staff show great patience and understanding when dealing with my mother's condition.

The people at the home have the guests best interests in mind at all times and give the best care and attention available.

The home is well run and is clean, quite spacious and nicely decorated. It has a particularly good, friendly atmosphere. The nurses and carers provide a first-rate professional quality of care. They are warm, patient, proactive, and are always pleased to help. There is an excellent provision of entertainments/activities for those who wish to take part. I am so glad to have chosen this home for my mother.

The building is in an immaculate condition. The care my friend is receiving with your care is superb. The variety of entertainment is good, very uplifting. Food is excellent.

My mum has been here for almost 5 months and my husband and I visit her on an almost daily basis. We found the staff here are very dedicated and very approachable. We are very happy with the service and feel that my mother has been cared for with great dignity.

However, the most important aspect is the staff who all do a great job particularly the nurses and carers who look after the residents so well.

The overall care is good. the staff are friendly and helpful.

On a negative note, there have been times when it has not had the right amount of carers on the floor which does affect the care provided to the residents and the cleanliness of the home.

Having said that, my overall judgement of the home is good.

From the first day of my mother entering this amazing home, I have been extremely pleasantly surprised by the care and attention of this amazing home.

I have spent many hours witnessing the most wonderful care team and I cannot thank them enough.

I will and have recommended this home to everyone that stands still long enough, so a big thank you.

It is always a lovely visit when we come to see our friend. Today Vera Lynn was playing and my friend was singing along. I always leave feeling our friend is happy and well looked after. The staff are always lovely and my one year old manages to get biscuits out of them every visit!

The staff at Kingston Care Home bring a smile to my mums face every day and to me, that's the most important thing. she feels looked after and cared for which is peace of mind for myself and my family.

The staff here are always so kind and caring. They treat the residents with respect and dignity and nothing ever seems to be a bother. They look after everyone.

My mother is happy at Kingston Care Home. She has been able to make friends in a safe, caring environment and knows that her needs will be well met.

I have been visiting Kingston Care Home for over 4 years first with my father and now with my mother. I have always found the staff friendly and caring. I would recommend this home to anyone in need of such care. I visit 5 evenings a week and they are always quick to remedy any issues that may arise.