15 Blenhiem Road, Raynes Park, London SW20 9BA
Link House specialises in an extensive range of care packages, being registered for fifty-two individuals in total and being purpose-built to suit a comfortable lifestyle as well as the practice of skilled provision.
Available services include dementia care, nursing and long-term residential care, as well as temporary respite packages, with personalisation at the heart of all methods.
Residents have their personal choice respected and enjoy a menu of nutritious food, as the home looks to support sound health and hygiene, while safeguarding any safety and security concerns also.
Person in charge: Cristina Capper (Care Home Manager)
Local Authority / Social Services: London Borough of Merton Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 52 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke
Admission Information: Ages 55+.
Single Rooms: 52
Rooms with ensuite WC: 52
Weekly Charges Guide: Personal Care Single from £995 Nursing Care Single from £1195 (These prices are only a guideline, please contact Link House to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Link House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Link House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Link House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Link House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.096 Points relating to the number of positive Reviews for Link House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.4 Target = 0.096
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Link House has a Review Score of 8.1 (8.096) from 1 Reviews
Review submitted from a Website Submission by Lisa R (Daughter of Resident) on Friday 9 February 2018. Relates to February 2018.
Link House is a very well organised & run Care Home. The Managers are excellent, as are all of the staff & I mean everyone; floor managers, carers, caterers & cleaners. The carers are fantastic, they are all so patient kind & understanding. Showing respect to my mother & all the people living at Link House, treating everybody with dignity.
Everyone is well cared for, always washed, fed & well-dressed every day. Recently, my mother, had issues swallowing & the carers have persisted with careful kind encouragement, she is now feeding herself again, which quite frankly is nothing short of amazing. They really do care for every aspect of all of the people living there.
Link House offers wide range of activities for everyone when visiting you are made to feel more than welcome & can participate in the activities too. I really would like to take this opportunity to thank everyone at Link House, you have made an incredible difference to my mother, who is now so much happier & content.
How likely would you be to recommend Link House? Extremely Likely