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- Link House Care & Nursing Home

The staff are extremely friendly and helpful.F S(Mother of Resident/Service User)



The staff are extremely friendly and helpful.F S(Mother of Resident/Service User)



Link House Care and Nursing Home offers residential, nursing and specialist dementia care in the desirable, welcoming and leafy surroundings of Raynes Park on the Surrey/South London border.
Family run, their care is the kind they would want each of their loved ones to receive. The highly trained and dedicated staff team at Link House provide person-centred care, ensuring everyone at Link House gets the most out of living with them.
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Care Provided by Link House Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Link House Care & Nursing Home for full pricing details and T&Cs.
Contact Link House Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Zoe Smith(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2001
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (52)
Visiting
- Visitors welcome any time
Parking
- There is onsite car parking available
Link House Care & Nursing Home Reviews (70)
Link House Care & Nursing Home has a Review Score of 9.5 (9.493) out of 10, based on 38 reviews in the last 2 years.
Over all time Link House Care & Nursing Home has 70 reviews.
I visit my friend roughly fortnightly and she seems clean, tidy and content. I don't visit for meals, but am always offered refreshments. I also visit to sing with a group 3 times a year and we and the audience are all well looked after. The house always looks clean + tidy.
Kind regards,
My aunt has only been at Link House for a short time but the staff have taken the time to get to know not only her but myself as well so that when I visit I am made to feel welcome. The care she receives is wonderful, I feel she is safe and very well looked after it really helps give me peace of mind.
Kind regards,
Loraine has spent several weeks at Link House, and it has truly been a wonderful experience. The home feels warm and professional all at once. We've been so impressed by friendly staff and the way they keep everyone entertained with music and engaging activities. A huge thanks to the dedicated team, along with the nurses and administrators, for their tireless hard work and organisation. If I were to offer any suggestions for growth, it would be that the team could always use a few more helping hands to assist with their workload. Additionally while the food is good a bit more variety and a focus on specialised nutrition, especially for residents with unique needs, would be a great addition. We share their thoughts with the utmost respect, hoping to contribute to the wonderful future of Lark House.
Kind regards,
my wife has been a resident at link house since january 2025 and in that time i have been very happy with the, care she has received, the staff are friendly and approachable and nothing is too much trouble for them.
Kind regards,
My friend has had extremely good care throughout his stay at Links House. The food has been excellent and the staff all so polite and kind to him.
Kind regards,
The management team together with care staff are very supportive . They are warm, approachable, and genuinely committed to the people in their care. Whenever I've needed specific assistance or had questions, they've been extremely helpful and quick to respond. Their support has made a "'real" difference.
The staff have always treated my aunt with kindness and respect, and most importantly, she is happy at the home. That means everything to us as a family. As I'm not always in town, it's reassuring to know that the team are responsive and keep me informed when needed.
I'm very grateful for the care my aunt receives and truly pleased with the way she is looked after
Kind regards,
Whenever I visited my friend, shee was clean, well looked after and calm. The staff were kind, friendly and patient. There was a happy atmosphere. Visiting friends were made welcome even with cups of tea and cake.
Were pleased to hear that your experience has been positive, and your comments mean a great deal to the team. Thank you for your support.
We the family of Iris was extremely impress with the care our mother recieved whiles at Link House care home. My mother enjoyed her stay very much. Everyone was kind and helpfull. The staff took very go care of all the residence at the home. Even us the family they when above and beyond to make every visit run smoothly. I would recommend this home to everyone. Gold star all around.
Kind regards,
Everyone at Link House was most helpful and very caring.
We appreciate your trust in our care home.
Kind regards,
The entire process has been handled excellently. The staff have been warm, caring and friendly. my uncle has settled in very well. Link House has wonderful energy. It is great to see how attentive, patient, alert and observant the staff is around the senior citizens, giving them a sense of serenity, security and reassurance. Thank you for your services.
Kind regards,
Link House is very clean and warm and full of big smiles!
We very much enjoyed our visit and our great friend Jaideep is in good hands.
Kind regards,
The environment and staff at Link House are excellent. The home is really clean and well kept while also homely and comfortable; the staff are friendly, responsive and caring. I am reassured that my dad is in the right place to meet his needs.
Thank you so much for taking the time to share your kind words. Your feedback means a lot to us and encourages us to keep providing the best possible care and support for our residents and their families.Kind regards,
The Management Team are very approachable by email, telephone or face-to-face meetings and update as often as we require.
We visit Link House very regularly and irrespective of who is on duty in Reception, in the Kitchen, on Nurse or Carer rota on her floor we are welcomed and invited to join in with whatever is going on.
Her bedroom is always clean and tidy as is she and we are very pleased with our experiences of Link House to date.
Thank you so much for your kind words. We're delighted to hear your sister has settled in well and is enjoying life at Link House. Your feedback means a lot to our whole team.Best regards,
My uncle has been staying at Link House for around 6 months and is well looked after. Communication from management is timely, his room is clean and tidy and there are always staff on hand to help.
Thank you.
Thank you for taking the time to share your feedback. We're so glad to hear your uncle is happy and well cared for. Our team works hard to provide a safe and caring home, and your kind words mean a lot to us. Kind regards,
She also says that the food is good. The staff also let me know if there is a problem with her health.
Thank you for your kind feedback. We're so pleased your mother feels well cared for. Your words mean a lot to the team.Kind regards,
Excellent team work. They look after my sister with care. Thank you all.
Thank you so much for your kind words. We're truly grateful for your feedback. I'll be sure to pass your comments on to the team - it means a lot for them to know their efforts are appreciated.Kind regards,
Link House is kept very clean at all times. The rooms are adequate but small. Bed linen could be better but I understand there must be a great turnover of sheets and pillowcases. I'm sure management work hard but I feel more interaction with residents would be appreciated. The carers are mainly extremely helpful and professional, maybe more attention to contacting room bound residents would be appreciated.
Thank you for your thoughtful feedback. We appreciate your kind words about our cleanliness and staff, and will take your suggestions on resident interaction and linen quality to heart. Thank you for your support.Kind regards,
Our friend is well looked after.
Food looked nice and balanced.
Thank you for your kind words. Your feedback means a lot to us! Kind regards
The care home is very well organised and the staff are excellent in every respect. As stated earlier the home is very good and the gardens maintained to a high standard . I would recommend the home to anyone without a doubt.
Thank you very much for your recommendation of Link House Care Home. We are delighted to hear how happy you are with our staff team.
Link House care and nursing has been wonderful to my grandmother. The staff are incredibly kind and support her in all facets. They are very friendly and treat her with dignity. She's made many friends at the home both staff and fellow residents and is enjoying her time here
Thank you for your lovely feedback. We're so glad your grandmother feels happy, supported, and at home here. Your feedback means a lot to our team.Kind regards,
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 06 Nov 2025
Here at Link House Care and Nursing Home resident Betty recently found her sea legs on a sailing trip arranged by the care home team as part of the Country...
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Link House Care & Nursing Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Link House Care & Nursing Home.
Meet the Team (2)

Alex is our Customer Relations Manager at Carter House and is the first point of contact for residents’ families and all new enquiries. Alex is friendly, helpful and happy to answer any questions about choosing a care home or moving to Carter House.

Zoe Smith is our Home Manager at Link House Care Home. Zoe is very excited to be leading our staff team at Link House and is looking forward to meeting our residents and families.
Frequently Asked Questions about Link House Care & Nursing Home
What types of Care is Link House Care & Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Link House Care & Nursing Home have?
There are 52 Single Rooms.
What are the Facilities & Services at Link House Care & Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Link House Care & Nursing Home to the centre of London?
7.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Link House Care & Nursing Home to verify any information. View our terms and conditions. Link House Care & Nursing Home has an Enhanced Service -more info.