Barchester Lynde House Care Home

As the Registered Manager, I am responsible for the overall running of Lynde House and assisted in this by a great team of staff.

Although from Scotland, I have lived in Richmond for over 30 years. My career has been in two stages; hospital management where I spent almost 26 years working in acute hospitals including Kingston and the West Middlesex Hospitals and Care Home Management at Lynde House where I have been since 2011.

I have had a long interest and involvement in organising and providing services to older people and I have been fortunate enough to put my experience to good use at Lynde House where we continue to strive for improvement in everything we offer and provide for our residents. We consistently achieve great feedback from residents and relatives on the care and services offered, a significant aspect to this being our low staff turnover and the lovely environment both inside the home itself and the grounds in which it is situated. Read less

Ridel is a qualified nurse and has been a dedicated member of the Lynde House team since 2005. He was named Divisional Nurse of the Year at the 2018 Barchester Care Awards, National Nurse of the Year at the Great British Care Awards, and, more recently, the Dementia Nurse Award 2025.

Ridel is known to exercise his vocal cords with a bit of singing, much to the delight of the residents and staff. Read less

Prem has worked at Lynde for many years and will become a familiar face to all residents and relatives, especially on the first-floor unit.

Any request is ever too much for Prem, as she is always there to help. Her care and dedication towards our residents don't go unnoticed by staff, residents and relatives.

Prem is the London Region Nurse of the Year 2024, awarded in March at The Great British Care Awards. Read less

Today I have a small team who work to ensure our social engagement programmes meet the desires and wishes of residents. I also coordinate the recruitment of volunteers to the home.

I successfully completed my Napa (National Association of Providers of Activities) qualification to level 3. Gitana and her team are excellent at planning and introducing new hobbies, activities and events for our residents to enjoy on a daily basis. Read less

We’re pleased to introduce our Head Chef, who joined us on 7th October 2024. Since then, they have made a remarkable impact on our dining experience. The food quality has been consistently excellent, with beautifully presented meals that not only look appealing but taste fantastic. Read less

Karen began her journey with us in 2022 as a General Assistant. Through her dedication, strong work ethic, and commitment to high standards, she earned a promotion to Head of Housekeeping and Laundry Services on 1st January 2024. She strives to maintain a clean, welcoming, and well-organised environment for both residents and staff. In addition to managing the housekeeping team, she actively supports the hospitality team, ensuring smooth coordination between departments and a high standard of service throughout the home. Read less

Marie has been a valued member of the Lynde House team since 2016, starting her journey as a Care Assistant. Her dedication and warm personality quickly stood out, leading her to take on the role of Admin Assistant, where she became the friendly and familiar face welcoming everyone at the front desk.

In January 2025, Marie stepped into the role of Home Administrator. With her deep understanding of the home, strong organisational skills, and compassionate approach, she continues to be a vital part of our team, ensuring everything runs smoothly while always making residents, families, and staff feel supported and welcome. Read less

Joining the Lynde House team on 17th January 2022, Kristian has become an integral part of our administrative team. With a keen eye for detail and a warm, approachable manner, she plays a key role in ensuring the smooth day-to-day running of the home.

Whether it's supporting the team behind the scenes, assisting residents and families, or keeping our records and communications well-organised, Read less

George has worked at Lynde for over 20 years. For most of this time, he was our Head of Maintenance, but retired from this position in 2020. No sooner required than he was back helping us during the Pandemic with visiting supervision, etc.

Recently, George became one of the admin team working. In addition, He continues to assist in activities, and his Thursday "Cuppa with George" remains a firm favourite with residents. George was recognised in the 2020 Great British Care Awards, reaching the finals of the South Division for support worker of the year. Read less

Nikasha works alongside Gitana, our activities coordinator, to provide the residents with fulfilling and enjoyable day-to-day activities. They work together to provide great live events and entertainment for both the residents and relatives to enjoy throughout the year. Read less

Simranjeet is a reliable member of the care team who is dedicated to providing a high standard of quality care to our residents. He has shown no task is too much to ask and is here to help in anyway he can to ensure the residents have the best day to day experience here at Lynde House. Read less

Ella is a dedicated staff member and has been part of the Lynde House team for many years. Her role is to provide an enjoyable dining experience in our restaurant, as well as providing tea, coffee and baked treats on the trolley service in the morning and afternoon. Read less