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Norwood Green Care Home

Tentelow Lane, Southall, London UB2 4JA
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The staff are really caring. My grandmother loves the home and feels safeH H(Granddaughter of Resident/Service User)
Norwood Green Care Home, Southall
The activities yesterday were great fun; everybody was encouraged to join inAlison O(Daughter of Resident/Service User)
Norwood Green Care Home, Southall
Have no complaints about this place, it's just like home to meGovind L(Resident / Service User)
Norwood Green Care Home, Southall

Norwood Green Care Home in Southall, Middlesex, offers 24-hour care and support for older people in a comfortable and homely environment.

The home can support people living with a range of differing health needs, including residential, nursing and dementia care and respite and short breaks are offered subject to the homes' availability.

As well as access to lounges and dining rooms, residents benefit from a library, a coffee lounge...  

Care Provided by Norwood Green Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,700£1,900 - £1,900
Residential Dementia Care£1,700 - £1,700£1,900 - £1,900
Nursing Care£1,750 - £1,750£1,950 - £1,950
Nursing Dementia Care£1,750 - £1,750£1,950 - £1,950

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Norwood Green Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Miguel Norville(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (92)
  • Single Rooms with ensuite Wet Room (92)

Norwood Green Care Home Reviews (66)

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9.4

Norwood Green Care Home has a Review Score of 9.4 (9.356) out of 10, based on 21 reviews in the last 2 years. Over all time Norwood Green Care Home has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from Vipan S (Wife of Resident) published on 22 February 2018 Submitted via Postal Card
Overall Experience

My husband has been a resident of this place for the last 2 and a half years. The care home is run reasonably well and residents are looked after satisfactorily. However, there is room for improvement at this place in terms of care, hygiene, food, cleaners, staffing and environment. Some of the issues/concerns are being addressed but a lot to be done to address the other issues/concerns.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Norwood Green Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again

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Review from Betty M (Wife of Resident) published on 4 April 2017 Submitted via Website
Overall Experience

My husband stayed with you for one week in March 24/31. He has had respite in a number of care homes in the vicinity, none of which match up to the care and nursing you give in Norwood Green. The place was clean, friendly food wonderful. You saw to his every need and whim. He loved it there, I hope when he needs to attend a care home again it can be with you. Your review from the care commission should be excellent not just good. Thank you so so much.

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Review from Patricia W (Daughter of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience
Myself and brothers and sisters are very happy with the care our dad is getting he is cared for, kept nice and clean and well fed if we talk to any member of staff they are always very polite and helpful.

The only thing I have a problem with is the door to his room has to be held open with a chair as the door stop has been missing since he moved in there, I have mentioned this several times, because of fire risk.

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Review from Beryl B (Resident / Service User) published on 22 September 2016 Submitted via Postal Card
Overall Experience

The management and staff have always been very co-operative and do their best to accommodate the individual wishes of the residents. Sometimes there can be a slight communication problem on both sides.

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Review from Erika A (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card
Overall Experience

Good care, good rate of CQC good management.

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Review from Nick B (Son of Resident) published on 15 August 2016 Submitted via Postal Card
Overall Experience

Great staff and caring. Such a loving environment. Excellent management team - very knowledgeable and experienced.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 17 Jul 2026

    Everyone at Norwood Green Care Home came together to celebrate our home’s GOOD rating from the Care Quality Commission (CQC). The rating follows our home’s first assessment under CQC’s new...

  • 10 Jul 2026

    At Norwood Green Care Home, we understand that meaningful one-to-one time plays an essential role in everyday life. While group activities bring people together and create a sense of community,...

  • 18 Dec 2025

    Joan joined our home in December 2024, bringing with her a lifetime of love, laughter, and wonderful memories. Born and raised in London Paddington before moving to Greenford with her...

Upcoming Events

There are no upcoming events for Norwood Green Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Norwood Green Care Home.

Meet the Team (2)

Miguel Norville
Miguel NorvilleJob Title:Home ManagerJoined: 2019

Miguel, originally from the picturesque island of St.Lucia in the West Indies, has been a Registered Nurse for the past 14 years. Choosing this profession out of a genuine love for people and a passion for caring, she migrated to the United Kingdom in December 2019. Initially working as a pre-registered nurse, she progressed to become a nursing home manager, demonstrating excellence in overseeing daily operations, implementing rigorous quality standards, and providing strong leadership to ensure the well-being and care of her residents.

Miguel's hobbies include reading, cherishing quality moments with her family, and staying ahead of current developments in healthcare.

Sipin Samuel
Sipin SamuelJob Title:Deputy ManagerJoined: 2019

Sipin began his career in the care sector in 2009, inspired by his mother and his experiences caring for his grandparents. He joined Norwood Green in January 2019 as a Registered Nurse and now serves as Deputy Manager, striving to elevate care standards for residents. He holds a Bachelor's in Nursing, is a certified Dialysis Technician, and has a Master's in Hospital Management. Sipin's diverse experience includes work in the Medical Unit, Intensive Care Unit, Trauma Care, Cardiac ICU, and Dialysis Unit.

Outside work, he enjoys reading medical research, drawing, and music, with a goal to learn the guitar. He values strong family bonds and treasures time spent with his loved ones.

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