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Priscilla Wakefield House

Rangemoor Road, London N15 4NA
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Priscilla Wakefield House, London
Priscilla Wakefield House, London
Priscilla Wakefield House, London

Priscilla Wakefield House is a welcoming and compassionate nursing home providing high-quality, person-centred care in a safe and supportive environment. Care is delivered by an experienced team of nurses and carers, offering 24-hour clinical and personal support tailored to each resident’s individual needs, preferences, and life history.

The home offers comfortable accommodation, nutritious home-cooked meals, and a warm, homely atmosphere where residents are treated with dignity and respect. A varied programme...  

Care Provided by Priscilla Wakefield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 117 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,900 - £3,500£1,900 - £3,500
Residential Dementia Care£1,900 - £3,500£1,900 - £3,500
Nursing Care£1,900 - £3,500£1,900 - £3,500
Nursing Dementia Care£1,900 - £3,500£1,900 - £3,500

We no longer provide a residential service, only nursing care and complex care. Our prices are based on assessments and care input required to meet the needs.

Contact Priscilla Wakefield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Magicare Ltd
  • Private Owned

Person in charge

  • Sue Ann Nnamani(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2025
  • Number of floors: 5

Room Information

  • Single Rooms (117)
  • Single Rooms with ensuite Wet Room (117)

Visiting

  • The home has an open visiting policy and visitors can come to the home at any point.

Parking

  • Priscilla Wakefield House do not have any parking facilities on site but offer virtual permits based on prices listed by Haringey Council. All residential bays can be utilised with a valid permit.

Priscilla Wakefield House Reviews (84)

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9.7

Priscilla Wakefield House has a Review Score of 9.7 (9.673) out of 10, based on 38 reviews in the last 2 years. Over all time Priscilla Wakefield House has 84 reviews.

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Review from D L (Resident / Service User) published on 23 November 2023 Submitted via Postal Card
Overall Experience

While being a resident at Priscilla Wakefield House, I have always felt safe and well cared for. Found staff members very professional, caring, patient and understanding. So far, I have no complaints about the care I receive. My immediate care and needs were always met, thanks to the excellent staff.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you kindly for your honest and sincere feedback which we are always looking to improve in all areas and the care we provide.

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Review from Jana L (Niece of Resident) published on 20 November 2023 Submitted via Website
Overall Experience
It’s funny how most of the reviews are positive, but to each their own.

I’ve visited this care home numerous times and made comparisons. The ones that wear burgundy uniforms are quite fake or pretensive, the ones in the blue uniforms do their very best to deliver quality care. I must give a round of applause to all carers because that work is not an easy walk in the park. I’ve also tasted the food myself, sometimes it’s bland other times it’s too salty, which can be improved. Overall, the care home needs to recognise all efforts made by the carers. They are truly the unsound heroes!

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House
Thanks for your comments.

We aim to use these to improve the services we provide.

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Review from Samantha J (Daughter of Resident) published on 7 November 2023 Submitted via Postal Card
Overall Experience

Since my mum has been in the care of Priscilla Wakefield House. She has gained weight, has all her needs met and staff treat her with kindness and care and make sure she is comfortable and happy. As her daughter, I truly appreciate everything that has been done for her. I myself come 5 days a week and see first hand how hard the staff work and how caring they are.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback. We take all feedback on board and strive to do our best to improve the services we offer to the individuals we care for.

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Review from K L (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

The staff are great very helpful and polite. The receptionists are also very helpful, patient and very friendly. My father's room is always clean and tidy I feel the staff on my dad's floor go beyond and above their duty. I am so glad my father is at Priscilla Wakefield House. I would like to thank the staff from the bottom of my heart for the wonderful work they all do.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your comments which enable us to do our best to improve the services we provide.

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Review from R S (Son of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Supper club for residents and family is a wonderful idea. It gives all something to look forward to and helps forget the circumstances in which we find ourselves. The staff were all so kind and attentive. The whole affair was well thought out and put together; the staff deserve special commendation.

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No Rating
Review from Felicia P (Regular Volunteer) published on 19 April 2023 Submitted via Postal Card
Overall Experience

We bring the holy communication every week and noticed how it changed the person visited. This is our experience of Priscilla Wakefield House is a real home away from home. The atmosphere is welcoming, the staff are very kind patient and always ready to help and answer any questions. The residents live relatively independent lives and have very good meals. There are programs to maintain good well-being and morale.

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Review from Sharona P (Daughter of Resident) published on 24 June 2022 Submitted via Website
Overall Experience
Priscilla Wakefield property is decorated to the highest standard with care in the decorative features.
The staff are professional and very caring to the residents and treating them with the utmost dignity knocking on their door before entry and making the time to liaise with the residents at all times. I would highly recommend Priscilla Wakefield myself, brother and sister thank you wholeheartedly.

I would also like to add that the people on reception are always friendly. Thanks.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback which assists us to make necessary improvements to our services.

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Review from D D (Daughter of Resident) published on 24 June 2022 Submitted via Website
Overall Experience
Mum is cared for well but I find there is room for improvement. The rooms need to be refreshed and painted. The lounge is horrible and very depressing.

The packets of nappies on display in each room is undignified and could be stored in a better place so as not for all of the visitors to see and makes the room look like a factory. Activities are sparse sadly and Mum always seems lonely when I come to see her. She is cared for well and is safe which is the main thing I suppose.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback which assists us to make necessary improvements to our services.

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Review from H A (Daughter of Resident) published on 20 June 2022 Submitted via Website
Overall Experience

We were extremely anxious about our mother being admitted to a care home for her dementia. When in reality she should be with us at home Circumstances led to our mum being placed at Pricilla Wakefield House which we had no control over. Well, all our anxieties were quickly dismissed due to the high-quality care our mum receives from all staff at the home. They treat her with love, compassion and high-quality care. Mum is kept clean, happy, fed well and given the patience and care she deserves. On behalf of our whole family, we thank you so much.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for the amazing feedback. We use feedback to improve the services we provide and are extremely pleased you have had such a positive experience.

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Review from L M (Daughter of Resident) published on 26 April 2022 Submitted via Postal Card
Overall Experience

Very friendly, welcoming staff and a nice, airy room. Mum is well treated and has healed while there. Good food, my mother has put on weight while there.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for taking the time to share your views. We would aim to improve in areas where we are lacking.

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Review from G E (Husband of Resident) published on 22 March 2022 Submitted via Postal Card
Overall Experience

From entering the reception area, the receptionists are very welcoming to all. All rooms, offices etc are kept very clean and checked throughout the say. There are discussions with heads of various departments and also regular meetings in general and other managers to discuss and sort out problems.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for your feedback. It will assist us in making necessary improvements to our service.

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Review from M C (Granddaughter of Resident) published on 16 March 2022 Submitted via Postal Card
Overall Experience

My experience has been amazing. Staff are exceptional, looking after and going above and beyond in any needs the residents have. The home is very clean and very presentable. I am more than happy with everything and would highly recommend to anyone.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback which I will pass on to the team. This helps us to improve the service we offer.

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Review from A R (Daughter-in-law of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

Always happy with the reception and the care given to my family member. The socialness of staff is always evident. The cleanliness in the room is good. Food good and plenty of it.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

We appreciate your feedback which helps us to improve the service we provide.

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Review from D L (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

Staff are pleasant, reception staff are very helpful. Staff are responsive to queries.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

We appreciate your feedback which helps us to improve the service we provide.

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Review from Melissa P (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

Our mother is 96 and had been living at Priscilla Wakefield House with Alzheimer's and mobility issues for several years. During this time, we have noticed a significant improvement in the quality of her care. We feel that the privations caused by Covid-19 has highlighted the positive effects of a caring and efficiently organised nursing home during these difficult times. Proof of this is evident in Mum's continuing ability to survive and thrive during lockdowns. We can only praise the committed friendly and helpful staff from reception through to laundry.

Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

We appreciate your feedback which helps us to improve the service we provide.

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Review from John H (Brother of Resident) published on 26 March 2020 Submitted via Postal Card
Overall Experience

My sister has been in long-term care at Priscilla Wakefield House. During this time the team has consistently provided the highest standard of care. The staff go about their work in a professional and cheerful manner which has had a positive impact on the well being of my sister, despite her ongoing health issues. The home is modern, clean and well maintained and is a great advert for the health care service provided to our community.

Reply from Sue Ann Balcombe, General Manager at Priscilla Wakefield House

We would like to thank you for your comments and these will be shared with the team. At such a critical time for us we are so grateful to see such a wonderful review.

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Review from Dayon P (Niece of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

I am happy with Priscilla Wakefield House. I feel my uncle is well taken care of and I am happy with the care and support he receives.

Reply from Sue Ann Balcombe, General Manager at Priscilla Wakefield House

Thank you for taking the time to complete the review. We appreciate your feedback and will do our best to use these comments to continue to improve the services we offer. Thank you for again taking the time to review our services.

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Review from K O (Granddaughter of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

Staff are very friendly and look after the residents well. So much to do for the residents. Rooms and general rooms are well maintained.

Reply from Sue Ann Balcombe, General Manager at Priscilla Wakefield House

Thank you for taking the time to complete your review. We will use your feedback to improve the services.

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Review from M B (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

Staff are kind, caring, very friendly and make us as a family member, very, very welcome. My dad hasn't long been at the care home, but he seems to have settled in very well. All the staff seem so caring towards their residents and carers seem to love their jobs and show such a caring side. Amazing Place.

Reply from Sue Ann Balcombe, General Manager at Priscilla Wakefield House

Thank you for your feedback and taking the time to let us know your views on the services we offer. We continually strive to improve and will share this with the wider team.

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Review from Nadia T (Friend of Resident) published on 27 January 2020 Submitted via Website
Overall Experience

I have been coming to visit my friend for over 5 months and I find the care staff to be friendly and welcoming.

Reply from Sue Ann Balcombe, General Manager at Priscilla Wakefield House

Thank you for your feedback, all feedback are valuable to us as we aim to continue to improve the services we offer

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Priscilla Wakefield House.

Accreditations

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Meet the Team (14)

Sue Ann Nnamani
Sue Ann NnamaniJob Title:General ManagerJoined: 2016

Registered manager with 23 years of experience in the Social Care Sector.

Pravesh Mohoonee
Pravesh MohooneeJob Title:Deputy ManagerJoined: 2009

Pravesh is a registered nurse and has been in the care sector as a nurse for 5 years. Pravesh has a wealth of clinical knowledge as has worked in hospital settings as well as care home settings.

Molly Paul
Molly PaulJob Title:Head of CareJoined: 2017

To undertake the care management responsibilities as delegated by the Home Manager. To promote and maintain high standards of resident care. To lead the care team and provide skilled care. Take responsibility for the safeguarding of adults, and follow the Trust's whistleblowing policy as required.

Omoyi Mapumba
Omoyi MapumbaJob Title:Head of CareJoined: 2016

To undertake the care management responsibilities as delegated by the Home Manager. To promote and maintain high standards of resident care. To lead the care team and provide skilled care. Take responsibility for the safeguarding of adults, and follow the Trust's whistleblowing policy as required.

Hossam Fadl
Hossam FadlJob Title:Night ManagerJoined: 2012

Supporting the Home Manager, and leading a team of carers, responsible for planning and implementing care in the Home.

Sonia Babar
Sonia BabarJob Title:Office ManagerJoined: 2021

Oversees staff, implements procedures and maintains administrative systems.

Kevin Muyingo
Kevin MuyingoJob Title:Catering ManagerJoined: 2016

Led teams of chefs and catering assistants. Responsible for running the day-to-day catering operations.

Eleri Walters
Eleri WaltersJob Title:Lead Wellbeing Co-ordinatorJoined: 2012

Develop and manage a well-being support model with appropriate internal and external support.

Roy Oredina
Roy OredinaJob Title:Maintenance ManagerJoined: 2013

Oversees a business' maintenance tasks, including the upkeep of offices, buildings, grounds and company vehicles.

Duties include scheduling maintenance tasks, supervising Maintenance Workers and responding to maintenance emergencies.

Leleka Henry
Leleka HenryJob Title:Nurse AssociateJoined: 2009

Undertaking clinical tasks, supporting individuals and their families and carers when faced with unwelcome news and life-changing diagnoses.

Devrol Vanderstraaten
Devrol VanderstraatenJob Title:Training AdministratorJoined: 2021

Provides support and consultation to managers to assist in identifying training program requirements and provide associated training reports.

Jennifer Mabula-Namusoke
Jennifer Mabula-NamusokeJob Title:Head HousekeepingJoined: 2010

Overall responsibility for cleaning rooms, laundering bed linen and maintaining furnishings and other equipment in the Home.

Shailesh Patel
Shailesh PatelJob Title:MaintenaceJoined: 2022

Provides general, detailed and routine facility and equipment maintenance.

Julie Edridge
Julie EdridgeJob Title:ReceptionistJoined: 2015

Greet visitors, answer phone calls, and maintain professional composure throughout interactions with customers or potential clients.

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