Prince George Duke of Kent Court

Shepherds Green, Chislehurst BR7 6PA
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9.7 95 Reviews
  • Prince George Duke of Kent Court, Chislehurst
Prince George Duke of Kent Court is a purpose-built accommodation, located in a beautiful area of Chislehurst in Kent, with a rich history.

The home is surrounded by gardens containing a large collection of rose bushes as well as many shrubs, providing pleasant areas to sit and relax. A concrete path borders the garden, allowing residents with frames or wheelchairs to have unrestrained access. Part of the lawn area is laid out for putting, which is enjoyed by residents, their family and friends.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the home for further information.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1365 – £1535
  • Self-Funded Residential Dementia Care: £2107 – £2296
  • Self-Funded Nursing Care: £1918 – £2091
  • RESPITE Self-Funded Residential Care: £1501 – £1688
  • RESPITE Self-Funded Residential Dementia Care: £2317 – £3525
  • RESPITE Self-Funded Nursing Care: £2110 – £2300

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Prince George Duke of Kent Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nina Stephens (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (61)

Parking

  • Parking on site

Prince George Duke of Kent Court Reviews (95)

Total of 95, showing 21-40
9.7

Prince George Duke of Kent Court has a Review Score of 9.7 (9.680) out of 10, based on 14 reviews in the last 2 years. Over all time Prince George Duke of Kent Court has 95 reviews.

Overall Experience

  • 66
  • 25
  • 4
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Date Published

95
3
9
14
81

Review from A B (Daughter of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall level of care given and service is very good. Staff are always approachable and ready to answer any questions. Some parts of the home need a little TLC, but this is being looked into. Things are starting to open up again at the home, which is lovely. Activities and entertainers taking place,
although craft activities could be looked at/addressed.

Reply from Nina Stephens, Home Manager at Prince George Duke of Kent Court

Thank you for your review, we are working to improve the environment within the home with refurbishments planned throughout the coming year. The activities programme has just been updated and there will be many new and interesting activities to get involved with, including more arts and crafts along with a second activities coordinator who has now joined the team.

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Review from Diane H (Daughter of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is happy in Prince George Duke of Kent Court during the covid pandemic staff coped extremely well in difficult circumstances. My father likes to play golf on the little putting green they have, he regularly plays dominoes with other residents and grows his own tomatoes and tends to them every
day which gives him a sense of purpose. He is taken out on visits to the garden centre and offered daily activities. Festivals are celebrated.
The food provided is excellent; breakfast offered includes cooked breakfast, toast, cereal and tea or coffee. Lunch and dinner are two-course meals with options to choose from. There are also drinks and snacks available throughout the day.
My father has a link worker, but all the staff know him well and are aware of his likes and dislikes. All the staff treat my father with respect and offer him privacy and dignity when assisting him with personal care. His care plan is reviewed with me regularly. Admin and management go over and above to assist with any queries.

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Review from M F (Daughter of Resident) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love love love this place! My mum has been here since February and I've never seen her smile so much! She loves all the staff and thanks to everyone there, we have got our mum for a few more years longer. Anything you ask them, they respond so quickly. Everyone helps wherever they can. So friendly and
my mum calls it her home which means everything to us.

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Review from Peter T (Husband of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted for long term nursing care due to respiratory failure following a traumatic brain injury. The ability of the staff to provide the full range of nursing care for my wife's complex needs was the primary reason for choosing this facility. It's a great relief to pass the responsibility
of day to day care to professional qualified staff. Also, the friendly atmosphere makes the environment very welcoming.

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Review from Pat L (Friend of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For two years I have seen nothing but professional, respectful, kind care at all times. Friends and relatives were also treated with the same kindness and respect. During the period of decline and end of life care, the staff were excellent. I cannot recommend this care home strongly enough.


Thank

you.

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Review from H H (Granddaughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has lived at Prince George Duke of Kent Court for approximately 5 years and the care she has received over the years has been amazing and the carers do an amazing job.
Sadly my nan passed away peacefully and the staff showed compassion and to see how much they all cared was amazing.
The whole
family cannot show how grateful we are for everything they do to ensure residents receive person-centred care.

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Review from D G (Wife of Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Prince George Duke of Kent Court since early July 2021, on "end of life" care. I have nothing but praise for the friendly, kind and professional staff who care for him and offer support to the family. He has a lovely, quiet room overlooking the garden where he feels relaxed and
at peace. He enjoys the food, has a good rapport with the staff, and is allowed visitors throughout the day. I feel fortunate to have found such a delightful nursing home, which I would recommend to anyone.

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Review from S G (Daughter of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in this home is fantastic! Nothing is too much trouble. All the staff know each resident on a one to one basis. All the staff are caring and respectful. The food and activities are also outstanding.

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Review from Pete P (Son-in-law of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my family member via the “safe room” was a positive experience for both myself and my father-in-law. Using the purpose-built facility to achieve an amazing visiting experience.
He looked very well and cared for.
The front of the home looked great with the Xmas lighting.
Thanks to the amazing
team at Prince George Duke of Kent care home.

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Review from Phil B (Son of Resident) published on 29 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the last year has been very difficult, the care given to my mother has always been of the highest standard. The staff have always done their very best to communicate with the family and the occasional small issues that have arisen have been rectified quickly. I would not hesitate to recommend
Prince George Duke of Kent Court to anybody.

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Review from Roger F (Son of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Prince George Duke of Kent Court in September and her well being has improved immensely. Although 91 years old, she is in good form but does need company and the reassurance of help being available. Prince George Duke of Kent Court has provided a rest of life solution.

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Review from Ayshea C (Granddaughter of Resident) published on 21 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing my nan into a care home was a decision the family made for safety reasons. My nan had some respite care here before so we decided once a room became available that this is where she would go. The staff are amazing, communication is great (if my nan has a fall or is unwell).
Visiting my nan
at this time is hard without actual contact, but the safe room they have designed is a great way to be able to see my nan and talk to her. The room is bright and always clean and there is always a carer with her. There is also an area outside to clean our hands before going in and leaving.

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Review from Mike B (Regular Volunteer) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderfully bright, clean and spacious home this is! More like a 5-star hotel than the common preconception of a care home. The professional, friendly and helpful staff under the guidance of the very experienced home manager help to promulgate an air of serenity even when some residents have
pressing needs, but nothing is too much trouble. The Royal Masonic Benevolent Institution must be congratulated for this Gem amongst care homes.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you so much for your review of our home, we share all the reviews with our staff and I know they will be so proud reading your comments. Thank you.

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Review from Kevin C (Son of Resident) published on 18 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been well impressed with the care my mother has been receiving and especially the way the carer who has sorted out arrangements for me to visit my mother. I live in Kettering so have at least a 2 1/2 hour drive each way so knowing that when I turn up and the carer is prompt in getting everything
sorted so I get the max time available to talk with my mother has really impressed me. I realise there are a lot of residents for the staff to look after so do appreciate all they are doing.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you for your comments. The safe room we have created is providing so many opportunities for loved ones to be reunited, I am so happy that you are now seeing your Mum. Please just contact us for further visits.

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Review from C P (Son of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole staff team deliver an excellent and very caring experience for my mum. Lots of high-quality care, consistently provided, means that my mum is happy, and consistent with her medical condition virtually all the time. The high-quality care delivered means that her family is happy and content
that she is being well looked after.

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Review from Edward B (Son of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad became residents at Prince George in early 2015. Sadly Dad passed away a few months later. Since then, Mum has been cared for by the wonderful team at Prince George.
It's difficult to put your trust entirely with a community like Prince George, but it's been obvious from the very beginning
that Mum's wellbeing, happiness and safety have been a top priority - and this continues today.
The team really stepped up at the onset of COVID-19, they were well prepared and were equipped professionally from the beginning of the pandemic. Mum's dementia has worsened over the period she's been resident and the care has adapted accordingly. She never has a bad word to say about the way she is cared for and I have had no cause for concern ever.
I have no hesitation in recommending Prince George Duke of Kent Court to anyone seeking a safe and happy place for their loved one in their twilight years.

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Review from Bill K (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Prince George Duke of Kent Court staff have been excellent during the Covid-19 crisis. They have worked extremely hard to keep the residents happy and this seems to be working. The staff have been very good at keeping us informed with useful and timely information. The regular Covid-19 updates and newsletters
have been great.

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Review from Maggie P (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the home enough! Both my parents moved into the home 3 years ago. Sadly my father passed away very soon after. The support they gave to my mother to cope after 70 years of marriage was beyond the call of duty! All the staff just know my mum! The manager helps her sing as my mum does
not talk much! Whenever I contact the home,during this trying time, whoever I talk to they all know how my mum is and what she had been doing with her time!
Thank you is not enough for all the members of staff!
My mother is happy and extremely well looked after! My heart sings because I know she is, within her limitations, very safe and settled.

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Review from Linda N (Daughter of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly, kind and caring and extremely professional, especially in these very difficult times. They have been wonderful in their dedication to keep the residents safe.


The home is exceptionally clean, and there is a very happy atmosphere, all due to the staff’s cheerfulness.

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Review from Richard Y (Son-in-law of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are going well beyond expectations in handling the Covid-19 lockdown. Ensuring managers are present at all times day and night to make decisions, residents and staff are protected and remain healthy and happy. A big thank you to all.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Prince George Duke of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Prince George Duke of Kent Court is calculated as follows: ( (142 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 167 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.878 Points relating to the number of positive Reviews for Prince George Duke of Kent Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 13 Positive Reviews ÷ 14.8 = 0.878

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Nina

Nina Stephens

Job Title: Home Manager

Joined: 1994

Nina joined RMBI Care Co. in 1994 as a student nurse at our care home Prince Michael of Kent Court in Watford in Hertfordshire. She immediately felt a strong connection with residents and a passion for supporting people living with dementia. After completing her QCF studies (NVQ Levels), Nina was promoted to Shift Leader and was able to develop her leadership skills.


Nina took over as Home Manager at Prince George Duke of Kent Court in Chislehurst in 2022 and is committed to using her experience and skills to develop staff and support residents to have the highest quality of life.


Nina said: "We actively promote person-centred care at Prince George Duke of Kent Court as we are merely guests in our residents' Homes, with the sole purpose of ensuring they receive the highest standards of care."


"Our residents play a big part in the decision-making for all the areas of our Home, whether that is recruitment, menu choices on the food committee and general decoration of the Home. We value everybody’s opinion," added Nina.

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