Purley Gardens Care Home - Avery Collection

Sunrise continues to provide excellent care for my mother with empathetic and kind staff. Plenty of activities and good food all in a high-quality environment. Now approaching her fourth year she is as content as possible and we are grateful for all the care.

My only criticism was that the room wasn't completely ready, the TV remote needed new batteries, a drawer was stuck and a call button wasn't supplied initially.

Well done to you all.

Mum is very happy. Food is good. Staff are nice and caring, she loves it here.

Not enough staff!

Home has suffered from poor management for many months. However, the staff are caring and supportive and look after the residents well. Facilities are good but showing their age and below the standard one might expect at this end of the market.

The care team are always there, either in the background or reception. A smile, a laugh and able to connect you to your loved one.

Sometimes toenails were not cut frequently enough.

Sunrise may be a more expensive care home but by paying slightly more for your loved one's care you are paying for exemplary care and peace of mind. Our father quickly came to consider and call Sunrise his home, even referring to one of the carers as son. This in itself speaks volumes as my father was a shy, reserved man. When dad came home from hospital under palliative care we cannot express the level of relief felt by us all because dad was back "home" to his same room and we could relax knowing he was being attended to with such respect, warmth and genuine care for his remaining days. The support we received after he died was equally warm and caring.

I have enjoyed my stay here.

I was very pleasantly surprised by the staff, the atmosphere and the level of care my wife received during her time at Sunrise. The whole set up is very professionally run and yet is informal and friendly.

I have just arrived at my new residence. It seems very comfortable and the staff are very helpful. I seem quite happy here and the staff are helpful.

I love it here. This is home for me.

I am very happy and contented here and staff are very kind to all and are very helpful to me.

I am happy here.

My friend was in hospital as she broke her hip and has dementia she was unable to walk. Due to her dementia, she was in a residential home and had to be moved to a nursing home which I highly recommend as the staff are caring she is looked after very well and needs help with feeding the home looks like a hotel.

Visiting my aunt and uncle today and my first impressions - looks like a 5-star hotel. Staff very friendly. Place neat and tidy. Garden beautiful. Entertainment very enjoyable. I would recommend this place to anyone. It's great to have it for the elderly.

Mum has been here for over 2 years and is very happy. The home has a lovely atmosphere and is always welcoming. Staff are friendly and helpful.

My Mum is cared for on the Reminiscence floor of Sunrise Purley as she has Alzheimer’s. The care, patience and kindness the staff and managers give Mum is outstanding. They show understanding of her personality, frequently making kind comments to us as family about Mum, even when she is being particularly obstinate! They are thoughtful to the impact of Alzheimer’s on family too.

In August my mother was 100, the staff worked so hard to make this a special day for Mum and all of our family. They made collages from photos and information we provided as well as doing their own research for a presentation of life in Mum’s time. All the thoughtful touches; from the cake and decorations through to playing music from the 1940’s which Mum loved was greatly appreciated. Thank you.

My mother is suffering from Dementia and moved into Sunrise of Purley in 2015. She is extremely well cared for and looked after. The staff are very friendly and extremely caring with and kind to Mum. The home is always clean and the food great - she particularly loves her puddings. It brings peace of mind that Mum, despite her difficult circumstances, is safe and well cared for. Mum recently celebrated her 100th Birthday and the home made it a very special day for her.