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Purley Gardens Care Home - Avery Collection

21-27 Russell Hill Road, Purley, London CR8 2LF
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Purley Gardens Care Home - Avery Collection, Purley
Purley Gardens Care Home - Avery Collection, Purley
Purley Gardens Care Home - Avery Collection, Purley

Purley Gardens offers high-quality personalised residential, dementia and nursing care to those in the Purley, Surrey and South London areas. Respite care is also available whilst you recover after a hospital stay or just need a break from your everyday routine. The care home has 119 beds and on-site nursing facilities.

The home also welcomes couples.

The beautiful home sits away from the road and has excellent transport links to London,...  

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Care Provided by Purley Gardens Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 119 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400£1,500 - £1,500
Residential Dementia CareFrom £1,500From £1,600
Nursing CareFrom £1,550From £1,650
Nursing Dementia CareFrom £1,700From £1,800

Contact Purley Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Simona Antone (Interim General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (20)
  • Single Rooms with ensuite Wet Room (79)
  • Couples/Companion Rooms with ensuite Wet Room (18)

Visiting

  • Welcome visitors and well behaved pets at all times.

Parking

  • Car park available on site. Alternative on-road parking also available outside (pay by Ringo App)

Purley Gardens Care Home - Avery Collection Reviews (140)

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9.3

Purley Gardens Care Home - Avery Collection has a Review Score of 9.3 (9.281) out of 10, based on 17 reviews in the last 2 years. Over all time Purley Gardens Care Home - Avery Collection has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from David S (Son of Resident) published on 13 January 2020 Submitted via Postal Card
Overall Experience

Sunrise continues to provide excellent care for my mother with empathetic and kind staff. Plenty of activities and good food all in a high-quality environment. Now approaching her fourth year she is as content as possible and we are grateful for all the care.

Reply from Tina Dawson, General Manager at Purley Gardens Care Home - Avery Collection

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Purley we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.

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Review from G O (Daughter of Resident) published on 18 November 2019 Submitted via Postal Card
Overall Experience

My only criticism was that the room wasn't completely ready, the TV remote needed new batteries, a drawer was stuck and a call button wasn't supplied initially.

Reply from Tina Dawson, General Manager at Purley Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Purley. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families...  

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Review from C A (Friend of Resident) published on 26 September 2019 Submitted via Postal Card
Overall Experience
I visited my friend on and off for the duration of her stay. On my first visit I was enormously impressed I felt I was entering a 5-star hotel. The staff and residents including my dear friend were all welcoming happy and delighted to be at Sunrise.

Well done to you all.

Reply from Tina Dawson, General Manager at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

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Treated with Dignity
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Review from David B (Son of Resident) published on 6 August 2019 Submitted via Postal Card
Overall Experience

Mum is very happy. Food is good. Staff are nice and caring, she loves it here.

Reply from Tina Dawson, General Manager at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from B S P (Resident / Service User) published on 11 June 2019 Submitted via Postal Card
Overall Experience

Not enough staff!

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Review from D S (Son of Resident) published on 18 April 2019 Submitted via Postal Card
Overall Experience

Home has suffered from poor management for many months. However, the staff are caring and supportive and look after the residents well. Facilities are good but showing their age and below the standard one might expect at this end of the market.

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Review from Rod H (Son of Resident) published on 3 April 2019 Submitted via Postal Card
Overall Experience

The care team are always there, either in the background or reception. A smile, a laugh and able to connect you to your loved one.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

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Review from Mike O (Son of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience
Very professional and caring staff and management. There were some problems with systems for ensuring care of dentures and hearing aids.

Sometimes toenails were not cut frequently enough.

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Review from Sarah H (Daughter of Resident) published on 9 January 2019 Submitted via Postal Card
Overall Experience

Sunrise may be a more expensive care home but by paying slightly more for your loved one's care you are paying for exemplary care and peace of mind. Our father quickly came to consider and call Sunrise his home, even referring to one of the carers as son. This in itself speaks volumes as my father was a shy, reserved man. When dad came home from hospital under palliative care we cannot express the level of relief felt by us all because dad was back "home" to his same room and we could relax knowing he was being attended to with such respect, warmth and genuine care for his remaining days. The support we received after he died was equally warm and caring.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
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Treated with Dignity
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Activities
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Review from Olive H (Respite Resident) published on 12 December 2018 Submitted via Postal Card
Overall Experience

I have enjoyed my stay here.

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Review from O W (Husband of Resident) published on 5 December 2018 Submitted via Postal Card
Overall Experience

I was very pleasantly surprised by the staff, the atmosphere and the level of care my wife received during her time at Sunrise. The whole set up is very professionally run and yet is informal and friendly.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Sorak J (Resident / Service User) published on 30 November 2018 Submitted via Postal Card
Overall Experience

I have just arrived at my new residence. It seems very comfortable and the staff are very helpful. I seem quite happy here and the staff are helpful.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Review from Iris J (Resident / Service User) published on 30 November 2018 Submitted via Postal Card
Overall Experience

I love it here. This is home for me.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Jean W (Resident / Service User) published on 30 November 2018 Submitted via Postal Card
Overall Experience

I am very happy and contented here and staff are very kind to all and are very helpful to me.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Doreen W (Resident / Service User) published on 30 November 2018 Submitted via Postal Card
Overall Experience

I am happy here.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie B (Friend of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

My friend was in hospital as she broke her hip and has dementia she was unable to walk. Due to her dementia, she was in a residential home and had to be moved to a nursing home which I highly recommend as the staff are caring she is looked after very well and needs help with feeding the home looks like a hotel.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from M K (Nephew of Resident) published on 3 September 2018 Submitted via Postal Card
Overall Experience

Visiting my aunt and uncle today and my first impressions - looks like a 5-star hotel. Staff very friendly. Place neat and tidy. Garden beautiful. Entertainment very enjoyable. I would recommend this place to anyone. It's great to have it for the elderly.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K Z (Daughter of Resident) published on 21 August 2018 Submitted via Postal Card
Overall Experience

Mum has been here for over 2 years and is very happy. The home has a lovely atmosphere and is always welcoming. Staff are friendly and helpful.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Son of Resident) published on 7 August 2018 Submitted via Website
Overall Experience

My Mum is cared for on the Reminiscence floor of Sunrise Purley as she has Alzheimer’s. The care, patience and kindness the staff and managers give Mum is outstanding. They show understanding of her personality, frequently making kind comments to us as family about Mum, even when she is being particularly obstinate! They are thoughtful to the impact of Alzheimer’s on family too.

In August my mother was 100, the staff worked so hard to make this a special day for Mum and all of our family. They made collages from photos and information we provided as well as doing their own research for a presentation of life in Mum’s time. All the thoughtful touches; from the cake and decorations through to playing music from the 1940’s which Mum loved was greatly appreciated. Thank you.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Geoff P (Son of Resident) published on 6 August 2018 Submitted via Website
Overall Experience

My mother is suffering from Dementia and moved into Sunrise of Purley in 2015. She is extremely well cared for and looked after. The staff are very friendly and extremely caring with and kind to Mum. The home is always clean and the food great - she particularly loves her puddings. It brings peace of mind that Mum, despite her difficult circumstances, is safe and well cared for. Mum recently celebrated her 100th Birthday and the home made it a very special day for her.

Reply from Marketing, Marketing at Purley Gardens Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Purley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Purley Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 17 Mar 2025

    70 years of marriage is a remarkable achievement, and for Roger and Audrey Adcock, it's been a journey filled with laughter, love, and cherished memories. “Seventy years, and we still...

Upcoming Events

There are no upcoming events for Purley Gardens Care Home - Avery Collection.

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Purley Gardens Care Home - Avery Collection.

Meet the Team (4)

Dee Burton
Dee BurtonJob Title Deputy Manager

“I am a qualified Nurse with over 30 years of experience in this field. I have done Certified Courses in Psychiatric Nursing and Psychology and have worked in various departments in hospitals caring for patients of all ages. In 2000 I started working with the Elderly and found it very rewarding. It is a career where there are always challenges, but the rewards are greater.”

Sarah Ikhlef
Sarah IkhlefJob Title Client Liaison Manager

I joined Signature at Purley as the Customer Liaison Manager in 2023 having previously worked at our Wandsworth Common home.

I live locally and I am passionate about the area, our community and our residents. I am very proud to work at Signature at Purley and be able to help make a real difference in people’s lives, not just the residents but their families too. I really enjoy being around our residents, they make me smile every day.

Amanda Hartnett
Amanda HartnettJob Title Acitivities Coordinator

I have been the Activities Co-Ordinator since 2018, which is a role that I enjoy very much. It is a real privilege to work closely with our residents on a one-to-one and group basis every day.

Jennifer Forder-Groen
Jennifer Forder-GroenJob Title Head Housekeeper
I have worked as a Carer and as a Head Housekeeper in five-star hotels for the last 25 years. In care, I have worked with adults with Dementia and young adults with learning disabilities. Now as the Head Housekeeper here I can put all my experience into practice and make sure our wonderful community is kept to the high standards

that everyone enjoys and expects.

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