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- Purley Gardens Care Home - Avery Collection







Purley Gardens offers high-quality personalised residential, dementia and nursing care to those in the Purley, Surrey and South London areas. Respite care is also available whilst you recover after a hospital stay or just need a break from your everyday routine. The care home has 119 beds and on-site nursing facilities.
The home also welcomes couples.
The beautiful home sits away from the road and has excellent transport links to London,...
Care Provided by Purley Gardens Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 119 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Purley Gardens Care Home - Avery Collection for full pricing details and T&Cs.
Contact Purley Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Simona Antone(Interim General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (79)
- Couples/Companion Rooms (20)
- Single Rooms with ensuite Wet Room (79)
- Couples/Companion Rooms with ensuite Wet Room (18)
Visiting
- Welcome visitors and well behaved pets at all times.
Parking
- Car park available on site. Alternative on-road parking also available outside (pay by Ringo App)
Purley Gardens Care Home - Avery Collection Reviews (140)
Purley Gardens Care Home - Avery Collection has a Review Score of 9.4 (9.445) out of 10, based on 19 reviews in the last 2 years.
Over all time Purley Gardens Care Home - Avery Collection has 140 reviews.
My mother-in-law has settled in very well and she is flourishing at Purley Gardens. The care she receives is of a very high standard. I am full of admiration for the dedication, kindness and professionalism of the staff members. They are always cheerful and helpful. 5 stars from me!
My father-in-law needed 24 hour support and I looked at several homes. Purley Gardens felt like the place where he would be most comfortable and so it transpired once the move was completed. The staff were very friendly and caring. My only regret was that I wasn't able to move him there sooner.
The care has been attentive and always kind with present and potential future needs always considered. Communication has been good with any wrinkles ironed out quickly. Staff have been kind and attentive following my relative passing away. I am so pleased he was able to spend his final months in this beautiful place.
We find the care etc very good for which we are very happy.
I visited my father in law yesterday and at one stage he rang for assistance to help him to the toilet. Someone came after a few minutes and advised him that help was on the way. After twenty five minutes my wife went outside to get help which was shortly given. This is certainly not the first time and I have seen some people wait for up to 40 mins for help to the toilet. Surely this is totally unacceptable. The table and chairs have been removed from a lovely spot in the area where the managers office is where the residents can look out to the flowers etc. This was brought to the attention of two managers and staff and we have fobbed of with various excuses.
My wife is unable to walk or help herself, so is of high maintenance, the nursing staff look after her daily caring for all her needs, nothing is off to much trouble for them. We found all staff, whether catering nursing, management etc are all first class. The home is beautifully clean, with nice feel. I would have no hesitation in recommending Purley Gardens to anybody who is need of care either for short or long stay.
Thank you for your kind review - we are so pleased that your wife has settled in so well and has become a lovely part of our community. Our teams will really appreciate the positive feedback - thank you!
My husband was admitted to Purley Gardens initially for four weeks respite care. It was decided that after that stay it would be advisable for him to become a permanent resident as I was unable to give him the care at home that he received in Purley Gardens.
Thank you so much for your review. It has been a pleasure welcoming you both to our community and we are so pleased that your husband has settled in so well.
My mother had a short respite stay at Purley Gardens following a period in hospital. The care provided by all the staff at Purley Gardens was excellent and the improvement in my mother's overall health and well being was clear to see. I had peace of mind knowing that my mother was safe and was receiving all the care that she needed. Thank you Purley Gardens.
Thank you so much for your positive review - we are so pleased that your Mum benefited from her respite stay with us.
My aunt was very well looked after in her final years and days by staff who were very caring and kind. I always had peace of mind that she was in safe hands. The staff always kept me updated on everything that was happening.
Thank you so much for your lovely review. We are so pleased to have been a positive force for your aunt in her final years.
I feel I have been well cared for and looked after. They have got me from bed bound to walking carefully and regularly social independence.
What a lovely review - the team will be delighted and thank you for taking the time to share your thoughts.
We wish you all a happy New Year and the home prospers, as it deserves to.
Again, a big thank you to all the staff.
Thank you so much for your wonderful review - we will ensure we share this with the team!
All staff very welcoming to both Mum and family, whenever you visited. Communal areas are bright, room just decorated, spotlessly clean. The staff are very caring, nothing is too much trouble. Food very nice but not to Mum's liking, who is very fussy and a traditionalist. Good range of activities, was even taken out in the minibus. Mum would never choose to go to a nursing home but on leaving she said she would be happy to go back when necessary.
Thank you for your review - we are so pleased your mum enjoyed her stay with us. We look forward to welcoming her back again!
Staying 10 years must be self-explanatory.
Thank you for your lovely review - as you know, we love having you with us too!
The staff at Purley Gardens were very welcoming and kind and very patient with Mum. She has settled and has made friends. She enjoys the garden and walking her little dog.
Kindness and compassion are the key! Well done everyone at Purley Gardens.
Thank you for your kind review - we are so pleased to hear your feedback and that Mum has settled in so well with us.
Leaving hospital after major surgery (of 23 days) was very happy with the secure "upmarket" atmosphere of Purley Gardens. At first, I needed the security and privacy of my new room, but as I improved I really enjoyed the spacious dining room with the dedicated service of the staff serving the meals. I was also impressed by how everyone was greeted by name and with a smile. Really refreshing! Very sorry to leave to return to my own home but I know where I would go to relax now!
We really enjoyed having you with us and are so pleased you are doing well back at home now. Do pop in for a cuppa anytime! Warm wishes.
The care and attention she received was excellent and put her back on her feet. She ate well, regained confidence, and was well cared for.
The facilities are excellent and equal the staff!
We are delighted to hear that your lovely wife enjoyed her stay and felt that it helped her recuperate and recover. We thoroughly enjoyed getting to know her and the family and are here for you if ever needed again. Wishing you both all the best.
My mother had a lovely respite stay at Purley Gardens, where everyone was welcoming, friendly, helpful and caring. The newly refurbished accommodation was clean, bright and tidy. The food was excellent and with plenty of choice for all meals of the day.
Thank you for your lovely review, Colin. Your mum was a delight and we enjoyed having her with us and look forward to seeing her again.
I make weekly visits to my friend, who has resided with you for approximately two years. Whenever I and my husband visit we are impressed by the friendly feel of the place, it is like entering a very nice hotel! Our friend is well cared for and happy, I often feel that I'd like to move in myself! The dining room always looks so attractive and I gather that the food is excellent.
What a lovely review! Thank you so much for sharing your positive experience and we will certainly pass this on to our teams. Kind regards.
Daisy, our dog, is made welcome and many of the residents are pleased to interact with her.
Thank you for your lovely feedback - the team will really appreciate hearing this and we are so pleased that your husband has settled in so well.
However, there did seem to be a marked drop off during the repeated ownership/management changeovers. Nothing specific but a marked decrease in continuity was noticed by the family.
Thank you so much for your review - we really appreciate your feedback and have noted your comments regarding consistency in our service delivery over the past few months. Thank you for entrusting your lovely Mum to us - we miss her and wish you and her family our very best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 17 Mar 2025
70 years of marriage is a remarkable achievement, and for Roger and Audrey Adcock, it's been a journey filled with laughter, love, and cherished memories. “Seventy years, and we still...
There are no upcoming events for Purley Gardens Care Home - Avery Collection.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Purley Gardens Care Home - Avery Collection.
Meet the Team (4)

“I am a qualified Nurse with over 30 years of experience in this field. I have done Certified Courses in Psychiatric Nursing and Psychology and have worked in various departments in hospitals caring for patients of all ages. In 2000 I started working with the Elderly and found it very rewarding. It is a career where there are always challenges, but the rewards are greater.”

I joined Signature at Purley as the Customer Liaison Manager in 2023 having previously worked at our Wandsworth Common home.
I live locally and I am passionate about the area, our community and our residents. I am very proud to work at Signature at Purley and be able to help make a real difference in people’s lives, not just the residents but their families too. I really enjoy being around our residents, they make me smile every day.

I have been the Activities Co-Ordinator since 2018, which is a role that I enjoy very much. It is a real privilege to work closely with our residents on a one-to-one and group basis every day.

that everyone enjoys and expects.
Frequently Asked Questions about Purley Gardens Care Home - Avery Collection
What types of Care is Purley Gardens Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Purley Gardens Care Home - Avery Collection have?
There are 79 Single Rooms and 20 Couples/Companion Rooms.
What are the Facilities & Services at Purley Gardens Care Home - Avery Collection?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Purley Gardens Care Home - Avery Collection to the centre of Purley?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Purley Gardens Care Home - Avery Collection to verify any information. View our terms and conditions. Purley Gardens Care Home - Avery Collection has an Enhanced Service -more info.