
The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)



The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)



Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.
Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.
The catering team...
Care Provided by Capwell Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 146 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Capwell Grange Care Home for full pricing details and T&Cs.
Contact Capwell Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Berry (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (146)
Capwell Grange Care Home Reviews (183)
Capwell Grange Care Home has a Review Score of 9.8 (9.767) out of 10, based on 36 reviews in the last 2 years.
Over all time Capwell Grange Care Home has 183 reviews.
My occupational therapists were of an extremely high calibre. I can honestly say that I'd want my mother to spend her days here, and if I had a choice I would too.
Now I'm leaving I feel a great sorrow as I will miss everyone and that is testament to the high quality of care.
The staff at this care home are so helpful and friendly. I have an extremely difficult relationship with my mum who is a resident here but the staff were able to answer all my questions. I've only visited twice as my mother tried to attack me but staff handled the situation professionally. There's always activities of some kind going on so seems there's plenty to do. Would highly recommend this home for your loved ones and don't worry my mum never leaves her room so you can socialise with normal human beings and not a monster. My deepest sympathy to any staff member that is in charge of my mum
All staff at Capwell Grange and Hatley House made my father welcome from day 1. Hatley House has a homely atmosphere, all staff there have been exceptional in getting to know my father, his condition & needs resulting in person centred care, their communication with him and myself has been clear and transparent. All staff in Hatley House treat my father with kindness, respect and dignity. I can't thank everyone enough, for the care and attention my father receives on a daily basis. I can rest assured knowing my father is in the best place for his needs.
During her stay, Mum underwent physiotherapy following a fall, and the support she received from the physio team was exceptional. Their approach was structured, detailed and thoughtfully paced, building her strength and confidence step by step.
As a family, we are deeply grateful for the care, compassion and dedication shown throughout her time there. The team were so approachable and guided us on aspects of mums care. Knowing she was surrounded by people who truly cared brought us great comfort. Mum has fond memories of the quizzes, games and socials, and values so much the friendships that developed there. She was going home but sad to say goodbye to the staff, who became friends.
I arrived at Capwell Grange Care Home unable to walk. The physio help has been amazing and I can walk with just a stick. The staff here are compassionate and have been extraordinary in their care of me. I have benefited greatly by my stay here.
All the staff are very helpful & nice place to stay. The experience that I've had here is very good.
My stay at Capwell Grange was very good at all times I was treated with respect all the staff were excellent nothing was to much trouble, I was very lucky to be here, thank you to everyone.
My partner is currently a resident on a 28 day delirium pathway. He will be returning home. I cannot praise enough the support, care, compassion and complete friendliness of the team in Milliner unit. The staff are amazing, work tirelessly to ensure the residents needs are met. It really feels like a family. Rooms are clean and comfortable, the lounge is always full of people relaxing and socialising. We as a family have been welcomed and completely informed and looked after when visiting. Thank you all for everything
All members of staff were very caring and cheerful. A pleasure to be unwell here.
Capwell Grange was a pleasure to stay in. The first to greet you and the goodbyes. It was very clean. The food was excellent and plenty of it.
Every member of staff from cleaners to nurses & carers etc were extremely friendly and in giving advice and always when wet accidents occurred, etc., was informed 'no problem'. Thank you for putting up with me. Best wishes to all.
My husband was in Bonnetti House for 1 month on respite from the hospital. All the staff were very friendly and helpful. Would recommend to others. He was very well looked after.
Very good, food was excellent. Entertainment good. The staff very good. No complaints. Thank you very much.
My relationship with my friend is going back since 1978 up to 2026. She is kind of my famiy that how my good relationship is with her. I am very pleased with Capwell Grange. The management and staff are very good. Excellent.
Good help & kind carers. Excellent food. Thank you.
Review for the care and physio staff at Bonetti House. My brother was in their care for four weeks. Both teams were very patient, thoughtful and have made a real difference in his recovery. after a nasty fall. A very friendly place with a positive vibe. We are very grateful for all that you have done and paving the way for him to get home and on his feet again.
For us as a family it was a very tough time and the team helped make things a little easier with their warmth and kindness to us too. The offer of a cup of tea, something to eat or just to chat when we were at a low.
Her room was kept clean and tidy every day and the food was cooked fresh and was excellent. Chef cooks a lovely pudding.
It gave us comfort to know mum was looked after by such lovely people.
My mother has been here in the care home for about 18 months now. I fly over from Belfast regularly to spend precious time with her. Every time I visit my mother is very happy and content, which means so much to me as her son. She has settled in very, very well, and for that I am very grateful. The staff and management are exceptional and always greet with warmth. I can't fault this care home, and thanks to all the staff and management who look after my mum so well.
My mother hs been here for more than a year and I have to say that she has come to an excellent place. The staff here are so caring and try to do all their best for everyone here. You never see them without a smile while they are with the residents. The decorations put up in the common room are amazing, always with the idea of cheering the residents up.
Clean, welcoming facilities for patients.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 16 Feb 2026
Residents and staff at Capwell Grange Care Home in Luton, Bedfordshire, celebrated Valentine’s Day with a week full of love, laughter and meaningful moments. Throughout the week, the home hosted...
- 10 Feb 2026
Residents at Capwell Grange Care Home in Luton, Bedfordshire, have been getting into the Valentine’s spirit with a heart-warming craft session designed to spread joy throughout the home. Residents took...
- 29 Jan 2026
Residents Celebrate Burns Night with Scottish-Themed Festivities at Capwell Grange Care Home Residents at HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, recently enjoyed a lively celebration of Burns Night,...
There are no upcoming events for Capwell Grange Care Home.
Accreditations
There are no accreditations posted yet for Capwell Grange Care Home.
Meet the Team (1)

Home Manager at Capwell Grange, Luton
What does ‘kindness’ mean to you?
“Being thoughtful of others at all times, helping and supporting one another.”
As a dedicated healthcare professional, Nicky has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Nicky has been a Care Home Manager for 14 years and will be involved in the general running of the home as well as ensuring all the Residents are safe, happy and are given the best care possible. She will provide a safe work environment for colleagues and ensure they have the skills and abilities to care for all our Residents.
Having lived in Luton for most of her life, Nicky works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Capwell Grange.
When asked what she enjoys most about her role, Nicky remarked:
“Supporting a team to improve quality of care and achieve positive outcomes for those that reside in the Care Home.”
Outside of work, Nicky enjoys walking her dog, caring for her grandchildren and she is also a fan of reading fictional crime books.
If you would like to find out more information about Capwell Grange, Nicky has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Frequently Asked Questions about Capwell Grange Care Home
What types of Care is Capwell Grange Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Capwell Grange Care Home have?
There are 146 Single Rooms.
What are the Facilities & Services at Capwell Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Capwell Grange Care Home to the centre of Luton?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capwell Grange Care Home to verify any information. View our terms and conditions. Capwell Grange Care Home has an Enhanced Service -more info.