
The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)



The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)



Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.
Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.
The catering team...
Care Provided by Capwell Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 146 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Capwell Grange Care Home for full pricing details and T&Cs.
Contact Capwell Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Berry (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (146)
Capwell Grange Care Home Reviews (183)
Capwell Grange Care Home has a Review Score of 9.8 (9.767) out of 10, based on 36 reviews in the last 2 years.
Over all time Capwell Grange Care Home has 183 reviews.
My great-aunt was admitted to Capwell Grange in January 2018 as an emergency admission as she was too poorly to take care of herself at home. Over the past 5 years, she has been cared for by the lovely staff, we cannot thank you enough. She had her ups and downs with her health and moods - only to be expected - but I can honestly say she was treated with care, dignity and respect. She passed away peacefully last week and spending part of the night shift with her in Capwell Grange made me know it was the right home for her. The staff are wonderful. Many thanks.
The staff here at Capwell Grange Care Home have all been very kind and professional. I will be quite sorry to say goodbye.
A safe, secure and professional environment, which assisted with Mum's rehabilitation. All staff are compassionate and understanding and work together as a great team. An overall excellent experience for mum and our family.
I've got no complaints. When I had my accident and had to go to the hospital, I was a bit concerned and worried about what might happen. When they said I could go home or go here I was very dubious, but coming here, I was well welcomed and enjoyed my stay. I really enjoyed the food and felt the service and quality were akin to a 4-star hotel. I feel the place could have been warmer and probably have better washing facilities inside the ensuite toilet and possibly minor adjustments to the basin in my room, but I was able to manage and these are minor details. I feel the staff were encouraging to let me find ways to be more independent and I was made to feel safe/comfortable.
Overall, it has been an experience I shall look fondly back on. Keep up the good work.
Very good service.
Food is not so good - mostly cold when getting to a resident in their own room.
In the short time our sister was at Capwell Grange Care Home, all the staff were kind, thoughtful, caring and welcoming to the family. The accommodation was very comfortable and a high degree of cleanliness.
I am so pleased I chose to come here, I know I would not have received the help at home that I have got here. All the staff have been great and I would recommend anyone in the position I was in to come here.
I had a good experience. In this home, Capwell Grange Care Home, I got good care. I could not walk when I came in and I can walk now with a stick.
Some staff and managers didn't always help or listen.
Others were amazing.
We feel that she shouldn't have been discharged so soon, especially after a fall in her room, hitting her head the Friday before being discharged!
She's now fallen down her stairs (we feel that this is a safeguarding issue) plus a risk assessment wasn't completed, this could have been avoided!
We just do not want it to happen to anyone else.
Thank you for taking the time to complete a review of your experience with the Rehabilitation Unit within Capwell Grange. I am sorry to hear that your experience was not always positive during your Mother-in-law's stay. We are also sorry to hear about your Mother-in-laws's accident and hope she is...
The care at Capwell Grange Care Home has been exceptional. The kindness, care and compassion shown to my mother has, at all times, been outstanding. This is our first experience of coming to a care home and to be honest we did not know what to expect. We have nothing but admiration for all that work at Capwell Grange.
Mum's discharge from hospital to Capwell Grange Care Home was handled by the care home well. The staff on the whole were great. The day team were supportive, compassionate and empathetic. Mum's stay was extended as she needed extra confidence building and personal care support. For medication and medical support, the staff were far more diligent and exacting than the hospital. I had total confidence in them. Thank you for your support.
Great, super staff.
What a fantastic place. This place is amazing. My mother-in-law is happy and healthy and the staff are amazing.
The staff are extremely caring and have shown only compassion and dedication. My mum is really happy.
Mum was transferred to Bonetti House from hospital after falling at home & breaking her hip. When Mum arrived she couldn't even get out of bed. The six-week rehabilitation she received was second to none. The progress she made in her six-week stay is unbelievable and it's all down to the excellent care she received. Nothing is too much trouble for any member of staff and we will be forever grateful for the way our Mum was looked after with such kindness, care and patience. Mum was so happy in there and was sad to leave. Thank you once again for everything.
Since my mother was admitted to Capwell Grange Care Home I'm happy to say we/I have no regrets - she needed round-the-clock care and the same was instantly put into place. As much as she would have liked to live independently, she is physically unable to meet her daily activities of life for the foreseeable future. Her physical, sociable and psychological needs are being met by a team of staff/carers - she is respected and listened to, in order to meet her needs. Cultural and diversity do not go amiss. My visits during Covid were a comfort to us.
Thank you once again.
I am always contacted before any decisions are made, for example, any vaccinations etc.
Many thanks to everyone at Capwell Grange Care Home.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 16 Feb 2026
Residents and staff at Capwell Grange Care Home in Luton, Bedfordshire, celebrated Valentine’s Day with a week full of love, laughter and meaningful moments. Throughout the week, the home hosted...
- 10 Feb 2026
Residents at Capwell Grange Care Home in Luton, Bedfordshire, have been getting into the Valentine’s spirit with a heart-warming craft session designed to spread joy throughout the home. Residents took...
- 29 Jan 2026
Residents Celebrate Burns Night with Scottish-Themed Festivities at Capwell Grange Care Home Residents at HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, recently enjoyed a lively celebration of Burns Night,...
There are no upcoming events for Capwell Grange Care Home.
Accreditations
There are no accreditations posted yet for Capwell Grange Care Home.
Meet the Team (1)

Home Manager at Capwell Grange, Luton
What does ‘kindness’ mean to you?
“Being thoughtful of others at all times, helping and supporting one another.”
As a dedicated healthcare professional, Nicky has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Nicky has been a Care Home Manager for 14 years and will be involved in the general running of the home as well as ensuring all the Residents are safe, happy and are given the best care possible. She will provide a safe work environment for colleagues and ensure they have the skills and abilities to care for all our Residents.
Having lived in Luton for most of her life, Nicky works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Capwell Grange.
When asked what she enjoys most about her role, Nicky remarked:
“Supporting a team to improve quality of care and achieve positive outcomes for those that reside in the Care Home.”
Outside of work, Nicky enjoys walking her dog, caring for her grandchildren and she is also a fan of reading fictional crime books.
If you would like to find out more information about Capwell Grange, Nicky has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capwell Grange Care Home to verify any information. View our terms and conditions. Capwell Grange Care Home has an Enhanced Service -more info.