Capwell Grange Care Home

Thank you once again.

Many thanks to everyone at Capwell Grange Care Home.

The manager and staff of Mitre House have provided my brother with excellent care long-term. In the past weeks, my brother became increasingly unwell and sadly passed away on 19/05/2022. I was kept informed of every change in his health, helped make difficult decisions and fully supported. I would not have coped without their support. I will be forever grateful. The manager cannot be praised enough.

The staff are very polite, friendly and helpful. My mother feels secure, well-fed and well looked after. Her quality of life has improved as she is able to socialise and feels safer than when she was in sheltered accommodation.

I would have no hesitation to recommend this home to family and friends and have already recommended it to friends. Thank you for making their experience a memorable one.

The carers are fantastic, my mum's face lights up whenever my mum sees them. They are always doing something for the residents whether it's singing, watching films or a spot of gardening or potting plants which they all love. Would highly recommend!

Forever grateful.

Highly recommend.

When I arrived here I could not walk or do much for myself. During the six week period, I have received excellent care from the staff and can now walk with a frame. I still have a way to go but without their help and support, I don't know where I would be today. Excellent, caring management and staff.

Good experience - thanks to staff!

Would have no hesitation in recommending for all aspects of care.

Our mother has received the best care possible since her arrival from another care home one month ago. She seems very comfortable and well looked after. Just what one would expect from a good nursing home.

I am usually called monthly with an update. The staff try to encourage him to eat regularly even though he does not want to. They seem very patient with him.

The staff are kind and friendly. They took excellent care of my mother.

All staff are very good and polite, always making sure my father is well and happy. Care is of a very good standard.

My mum has been in Milliner House since January after being discharged from hospital with Covid. We are extremely impressed by the thoughtful, caring staff on the ward. They go over and above to make sure that their patients are well looked after and also support families emotionally when needed. I just want to thank them for everything they do.

My husband is looked after by the lovely, caring staff who always call him by name whenever they need to feed him, give him medication or change him. They are always polite and treat him with special care. It is so lovely to watch and I feel they keep him safe.

Staff and treatment I received was fantastic.

I found the experience I had at Bonneti House was very positive from the day I came, to date. I was treated with kindness and respect from all the staff. Nothing was too much trouble, everything was completed with the utmost professionalism. Time was given to have a chat, which enriched my time here. I was encouraged and the care was so special. I will miss all the positive and caring staff. They all played a part in my rehabilitation to walk again.

The therapists are professional and knowledgeable. The attitude of the Bonnetti Unit manager is outstanding. I was wheeled into Bonnetti House in a wheelchair to receive therapy and relearn the use of my left arm and left leg. I will be discharged soon but this time I will be walking out from Bonnetti House. The therapy has been very motivating. Gradually, I was encouraged to build back my hope and courage. I have regained my independence. The care was amazing and the therapists are patient centred, caring, compassionate and above all, very patient. The nurses are friendly and provide care in an amazing, therapeutic environment.