
The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)



The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)



Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.
Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.
The catering team...
Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.
Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.
The catering team at Capwell Grange understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. In the spacious dining rooms, residents are able to enjoy meals with fellow residents or welcome loved ones to visit.
Meanwhile, the dedicated and professional care team at Capwell Grange likes to learn about residents' hobbies and interests to design a comprehensive activity programme, supporting those living at Capwell Grange to enjoy the things they love most. They also appreciate the importance of wider connections, so from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area, at Capwell Grange, residents are always encouraged to take an active role in the Luton community.
Care Provided by Capwell Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 146 Service Users
Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Capwell Grange Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Capwell Grange Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Berry (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (146)
Capwell Grange Care Home Reviews (185)
Capwell Grange Care Home has a Review Score of 9.8 (9.773) out of 10, based on 36 reviews in the last 2 years.
Over all time Capwell Grange Care Home has 185 reviews.
Mum seems to have settled in well thanks to the kindness of the staff. She has a comfortable room, although it is in need of modernisation. The food is good. There is always plenty of staff on duty during the day so mum always has somebody to talk to. I always feel that family are made welcome as...
Mum seems to have settled in well thanks to the kindness of the staff. She has a comfortable room, although it is in need of modernisation. The food is good. There is always plenty of staff on duty during the day so mum always has somebody to talk to. I always feel that family are made welcome as well which is lovely. Mum has only had one worry since being in Capwell Grange Care Home but we have made the manager aware and have been assured it will be monitored and dealt with as necessary.
Haley House staff are always kind and understanding.
Haley House staff are always kind and understanding.
The care at Hatley House is outstanding, all the staff are welcoming and friendly. The manager takes care of the place and all her staff follow the good example she sets. Outstanding care for seven years. Thank you!
The care at Hatley House is outstanding, all the staff are welcoming and friendly. The manager takes care of the place and all her staff follow the good example she sets. Outstanding care for seven years. Thank you!
We're very happy with the level of care dad receives. It was a tough decision to put him in a home but thanks to the care he's received, we know it was the right decision.
We're very happy with the level of care dad receives. It was a tough decision to put him in a home but thanks to the care he's received, we know it was the right decision.
Only complaint, no sky/BT for the footie or a bar. Apart from that, everything else very good to excellent.
Only complaint, no sky/BT for the footie or a bar. Apart from that, everything else very good to excellent.
Well done.
Well done.
She is always clean, smells nice and she seems to be very contented.
Very pleased all round.
She is always clean, smells nice and she seems to be very contented.
Very pleased all round.
I have found staff and management trying hard to make you our stay as comfortable as possible. As I was completely incapacitated, I needed a lot of help to make me comfortable and it was always offered.
I have found staff and management trying hard to make you our stay as comfortable as possible. As I was completely incapacitated, I needed a lot of help to make me comfortable and it was always offered.
Same carers, residents familiar with them and carers familiar with residents and their needs. Carers are on duty all day, maintaining this familiarity. Carers are dedicated and friendly. Managers approachable and any concerns dealt with promptly.
Same carers, residents familiar with them and carers familiar with residents and their needs. Carers are on duty all day, maintaining this familiarity. Carers are dedicated and friendly. Managers approachable and any concerns dealt with promptly.
I think the staff are very kind and helpful.
I think the staff are very kind and helpful.
Also, because there has been a low turnover of staff she has got to know her carers quite well.
Overall, I am very happy with the standard of care provided for her.
Also, because there has been a low turnover of staff she has got to know her carers quite well.
Overall, I am very happy with the standard of care provided for her.
I am so happy my sister is in this care home. The staff are wonderful and take great care of her.
I am so happy my sister is in this care home. The staff are wonderful and take great care of her.
The staff are very helpful. If we ask for anything, they will get it. My sister is very comfortable. They look after her very well. Pleased with the care.
The staff are very helpful. If we ask for anything, they will get it. My sister is very comfortable. They look after her very well. Pleased with the care.
My partner has come a long way in this place. I can't thank all the staff for all their help.
My partner has come a long way in this place. I can't thank all the staff for all their help.
We cannot fault the care I have received at Capwell Grange Care Home. Everyone has been so kind, friendly and nothing has been too much trouble. The physios have been amazing and their dedication has resulted in an outstanding recovery in my mobility for which I am so very grateful.
We cannot fault the care I have received at Capwell Grange Care Home. Everyone has been so kind, friendly and nothing has been too much trouble. The physios have been amazing and their dedication has resulted in an outstanding recovery in my mobility for which I am so very grateful.
I feel the level of care has been very good , however, we had lost items of clothing when they have been to the laundry. The staff are very helpful and caring during visits.
I feel the level of care has been very good , however, we had lost items of clothing when they have been to the laundry. The staff are very helpful and caring during visits.
Always there to talk to about anything. Medication always on time and presented well.
Night nurses were very good and always reliable. Really enjoyed my stay at Capwell Grange.
Always there to talk to about anything. Medication always on time and presented well.
Night nurses were very good and always reliable. Really enjoyed my stay at Capwell Grange.
As you can see in my review I am over the mon with the care my wife is receiving at Capwell Grange (Hatley House) and I cannot sing their praises enough. The care and attention she is getting are excellent. Many thanks to all the staff of Hatley House.
As you can see in my review I am over the mon with the care my wife is receiving at Capwell Grange (Hatley House) and I cannot sing their praises enough. The care and attention she is getting are excellent. Many thanks to all the staff of Hatley House.
My only concern is the lack of parking space at times.
My only concern is the lack of parking space at times.
I have no complaints.
I have no complaints.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 16 Feb 2026
Residents and staff at Capwell Grange Care Home in Luton, Bedfordshire, celebrated Valentine’s Day with a week full of love, laughter and meaningful moments. Throughout the week, the home hosted...
- 10 Feb 2026
Residents at Capwell Grange Care Home in Luton, Bedfordshire, have been getting into the Valentine’s spirit with a heart-warming craft session designed to spread joy throughout the home. Residents took...
- 29 Jan 2026
Residents Celebrate Burns Night with Scottish-Themed Festivities at Capwell Grange Care Home Residents at HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, recently enjoyed a lively celebration of Burns Night,...
There are no upcoming events for Capwell Grange Care Home.
Accreditations
There are no accreditations posted yet for Capwell Grange Care Home.
Meet the Team (1)

Home Manager at Capwell Grange, Luton
What does ‘kindness’ mean to you?
“Being thoughtful of others at all times, helping...
Introducing Nicky BerryHome Manager at Capwell Grange, Luton
What does ‘kindness’ mean to you?
“Being thoughtful of others at all times, helping and supporting one another.”
As a dedicated healthcare professional, Nicky has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Nicky has been a Care Home Manager for 14 years and will be involved in the general running of the home as well as ensuring all the Residents are safe, happy and are given the best care possible. She will provide a safe work environment for colleagues and ensure they have the skills and abilities to care for all our Residents.
Having lived in Luton for most of her life, Nicky works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Capwell Grange.
When asked what she enjoys most about her role, Nicky remarked:
“Supporting a team to improve quality of care and achieve positive outcomes for those that reside in the Care Home.”
Outside of work, Nicky enjoys walking her dog, caring for her grandchildren and she is also a fan of reading fictional crime books.
If you would like to find out more information about Capwell Grange, Nicky has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capwell Grange Care Home to verify any information. View our terms and conditions. Capwell Grange Care Home has an Enhanced Service -what an Enhanced Service includes.