The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)
The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)
Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.
Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.
The catering team...
Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.
Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.
The catering team at Capwell Grange understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. In the spacious dining rooms, residents are able to enjoy meals with fellow residents or welcome loved ones to visit.
Meanwhile, the dedicated and professional care team at Capwell Grange likes to learn about residents' hobbies and interests to design a comprehensive activity programme, supporting those living at Capwell Grange to enjoy the things they love most. They also appreciate the importance of wider connections, so from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area, at Capwell Grange, residents are always encouraged to take an active role in the Luton community.
Contact Capwell Grange Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Capwell Grange Care Home for full pricing details and T&Cs.
Capwell Grange Care Home has a Review Score of 9.8 (9.773) out of 10, based on 36 reviews in the last 2 years.
Over all time Capwell Grange Care Home has 185 reviews.
I have had a wonderful experience here. All the staff are so caring and nothing is too much trouble. Very professional but at the same time, friendly. I would not say anything negative about my stay here. They are such a wonderful team. The food has been excellent also. I will be sorry to leave as...
I have had a wonderful experience here. All the staff are so caring and nothing is too much trouble. Very professional but at the same time, friendly. I would not say anything negative about my stay here. They are such a wonderful team. The food has been excellent also. I will be sorry to leave as I feel I've made friends here and wish everyone all the best. I couldn't ask to stay in a better place.
Physios and occupational therapist are...
Physios and occupational therapist are all first class.
Thank you for your very positive feedback, your comments have been passed onto our team. It is disappointing to hear that the food did not always meet your expectation, however I am pleased staff acted to resolve this positively for you. Thank you once again for your feedback, it is very much appreciated
This facility is absolutely lovely. It is set on beautiful grounds, the rooms themselves are quite nice and most important of all, the staff are simply brilliant! They are as helpful and genuine as they are caring and professional, the rehab team is superb and the food is generally passable. All in...
However both of these issues are being addressed and once they are, Capwell gets a 10/10 from me!
Thank you for your very positive feedback regarding your stay in Capwell Grange. I am sorry you felt the care home staffing levels were not to your satisfaction and the call bell not answered promptly. We did have the opportunity to discuss this with you during your short stay with us and offered...
Thank you for your very positive feedback regarding your stay in Capwell Grange. I am sorry you felt the care home staffing levels were not to your satisfaction and the call bell not answered promptly. We did have the opportunity to discuss this with you during your short stay with us and offered reassurance that staffing levels are under continual review. We wish you all the best in your continued recovery now you are home and would welcome you staying with us again if you should need our services in the future.
I stayed in Bonnetti House after a month in ICU. The care I received during my rehabilitation was exceptional. All staff were kind and caring, making time for me and the other residents. They were extremely hard working and professional. I felt I received wonderful care and would not have recovered...
I stayed in Bonnetti House after a month in ICU. The care I received during my rehabilitation was exceptional. All staff were kind and caring, making time for me and the other residents. They were extremely hard working and professional. I felt I received wonderful care and would not have recovered as quickly as I did without their unwavering support and positivity.
When I was admitted to Capwell Grange after COVID-19 I was only able to walk a few steps with a walking frame. Within 4 weeks, I am now pretty well fairly mobile again. All aspects of the care and therapy have been excellent and I have enjoyed my stay immensely.
When I was admitted to Capwell Grange after COVID-19 I was only able to walk a few steps with a walking frame. Within 4 weeks, I am now pretty well fairly mobile again. All aspects of the care and therapy have been excellent and I have enjoyed my stay immensely.
The staff are very pleasant and helpful. I found my room a bit chilly, but otherwise comfortable.
The staff are very pleasant and helpful. I found my room a bit chilly, but otherwise comfortable.
Thank you for taking the time to provide a review which I will share with the staff team, who I am sure will be grateful. I am very sorry to hear about your room being chilly, I understand that the home manager arranged for contractors to adjust the window to ensure it has a better fit. We are...
Thank you for taking the time to provide a review which I will share with the staff team, who I am sure will be grateful. I am very sorry to hear about your room being chilly, I understand that the home manager arranged for contractors to adjust the window to ensure it has a better fit. We are currently checking all windows to ensure that we nobody else has a similar experience and appreciate your feedback.
I enjoyed my stay at Capwell Grange Care Home, I found it very enjoyable. The staff were very pleasant and made me feel very welcome, I will be very pleased to welcome any people I meet. Until next time it's goodbye and thanks a lot. God Bless.
I enjoyed my stay at Capwell Grange Care Home, I found it very enjoyable. The staff were very pleasant and made me feel very welcome, I will be very pleased to welcome any people I meet. Until next time it's goodbye and thanks a lot. God Bless.
I attended Capwell Grange following two spinal surgeries at hospital. Received physiotherapy to get walking again. Was happy with the physio I received although covid-19 restrictions hindered my progress. Found the staff helpful and considerate during my stay. Would recommend rehab here for anybody...
I attended Capwell Grange following two spinal surgeries at hospital. Received physiotherapy to get walking again. Was happy with the physio I received although covid-19 restrictions hindered my progress. Found the staff helpful and considerate during my stay. Would recommend rehab here for anybody that was in my situation.
The carers have been very good. No complaints.
The carers have been very good. No complaints.
This has been one of the best places I've been. I have enjoyed being here and the care has been great. I have improved so much I am now going home so thank you all very much.
This has been one of the best places I've been. I have enjoyed being here and the care has been great. I have improved so much I am now going home so thank you all very much.
All the staff were very pleasant and caring and I felt like they went out of their way to ensure that the residents were very comfortable. I wouldn’t mind living there myself. Top marks to all the carers, cleaners, cooks and nurses. Five stars all the way.
All the staff were very pleasant and caring and I felt like they went out of their way to ensure that the residents were very comfortable. I wouldn’t mind living there myself. Top marks to all the carers, cleaners, cooks and nurses. Five stars all the way.
Fedora House staff are very welcoming and look after the patients with dignity and work very hard to cover every need the patient and family require. Cannot fault the care they have given my aunt. The staff are very compassionate not only to patients but also family and friends. The whole team are...
Fedora House staff are very welcoming and look after the patients with dignity and work very hard to cover every need the patient and family require. Cannot fault the care they have given my aunt. The staff are very compassionate not only to patients but also family and friends. The whole team are brilliant.
The service, politeness and professionalism you have shown to my wife and to me as a visitor is absolutely second to none and it is a pleasure to come here to visit her.
The service, politeness and professionalism you have shown to my wife and to me as a visitor is absolutely second to none and it is a pleasure to come here to visit her.
Cheery place, staff very good. My husband is not mobile, therefore not so much to do but watch television. Needed more stimulation (he does not have dementia).
Cheery place, staff very good. My husband is not mobile, therefore not so much to do but watch television. Needed more stimulation (he does not have dementia).
Thank you for very much for your review. We are continuing to implement some exciting wellbeing opportunities to enhance the life of the residents we provide care to and we are working with our Wellbeing Activities Team to ensure that any person who is unable to leave their room is provided with...
Thank you for very much for your review. We are continuing to implement some exciting wellbeing opportunities to enhance the life of the residents we provide care to and we are working with our Wellbeing Activities Team to ensure that any person who is unable to leave their room is provided with support and input each and every day. We continue to encourage friends and relatives to take part in a variety of activities and to provide any feedback they may have during their visits to the home.
Our Mum has been a resident at Capwell Grange since February. Over time the nurses and carers in Bonetti have got to know her very well, and during our visits we see them being really warm, kind and friendly towards Mum. They help her at mealtimes, and not only is she eating more, Mum really...
Our Mum has been a resident at Capwell Grange since February. Over time the nurses and carers in Bonetti have got to know her very well, and during our visits we see them being really warm, kind and friendly towards Mum. They help her at mealtimes, and not only is she eating more, Mum really enjoys the 1-1 company. On her birthday this week, the staff decorated her room and gave her a birthday cake with candles and sang her happy birthday. Communication with us is very good and we have formed strong relationships with all of the staff we have met. Mum is taken to the hairdresser each week which is good for her well being and she comes back looking great. We have been kept informed about the recruitment of new managers at the home, and we see them around a lot more. They always listen if we have any concerns and swiftly respond to resolve any issues. We are beginning to see the positive impact of the recent changes they are making, for example with Mums care plan. Thank you!
The food is very good and substantial meals served twice a day. The choice of food for breakfast from cooked to cereal and toast. All in all very good and...
The food is very good and substantial meals served twice a day. The choice of food for breakfast from cooked to cereal and toast. All in all very good and a happy place to recover.
My son's teeth need some attention, he is unable to do this himself because he has no use in his right hand.
My son's teeth need some attention, he is unable to do this himself because he has no use in his right hand.
Thank you for your review. We value all feedback as this helps us improve our service. We are very sorry for the upset this matter has caused you. Having spoken with you, we have agreed your son will have carer support to assist him with his dental hygiene needs twice daily. This will be documented...
Thank you for your review. We value all feedback as this helps us improve our service. We are very sorry for the upset this matter has caused you. Having spoken with you, we have agreed your son will have carer support to assist him with his dental hygiene needs twice daily. This will be documented to ensure compliance. We do encourage residents to be as independent as is possible but of course, we realise that support from our staff is needed where required. Please do not hesitate to liaise with home management should you encounter any further concerns, we are more than happy to help and aim to resolve any issues as quickly as possible.
The home is good because the staff are very caring and hard working. Residents are treated well and with dignity. Activities offered are good and the staff have worked hard to make the garden a lovely area. Unfortunately, work on the outside - with neglected communal areas has not been good,...
The home is good because the staff are very caring and hard working. Residents are treated well and with dignity. Activities offered are good and the staff have worked hard to make the garden a lovely area. Unfortunately, work on the outside - with neglected communal areas has not been good, although, lately that seems to be coming under more maintenance. In general, the fabric of the building has been neglected and it is difficult for the staff to replace equipment eg, wheelchairs. The staff make the home a good place.
Thank you for your recent positive feedback regarding the staff and care shown to Residents. Following our discussion, I confirm that we are identifying areas that require painting and decorating and general maintenance issues. We now have a full maintenance team with a plan of works to improve the...
Thank you for your recent positive feedback regarding the staff and care shown to Residents. Following our discussion, I confirm that we are identifying areas that require painting and decorating and general maintenance issues. We now have a full maintenance team with a plan of works to improve the neglected areas and have requested contractors to assist with the gardens. Replacement equipment has been ordered for Residents. Please feel free to speak to me regarding any future issues.
Staff are all good and caring. Friendly and happy.
Staff are all good and caring. Friendly and happy.
All staff at Capwell Grange have been very supportive. The care and support my dad received was very good and he was treated with dignity. The staff were friendly, polite and caring.
All staff at Capwell Grange have been very supportive. The care and support my dad received was very good and he was treated with dignity. The staff were friendly, polite and caring.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents and staff at Capwell Grange Care Home in Luton, Bedfordshire, celebrated Valentine’s Day with a week full of love, laughter and meaningful moments. Throughout the week, the home hosted...
Residents at Capwell Grange Care Home in Luton, Bedfordshire, have been getting into the Valentine’s spirit with a heart-warming craft session designed to spread joy throughout the home. Residents took...
Residents Celebrate Burns Night with Scottish-Themed Festivities at Capwell Grange Care Home Residents at HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, recently enjoyed a lively celebration of Burns Night,...
There are no upcoming events for Capwell Grange Care Home.
There are no accreditations posted yet for Capwell Grange Care Home.
Home Manager at Capwell Grange, Luton
What does ‘kindness’ mean to you?
“Being thoughtful of others at all times, helping...
Introducing Nicky BerryHome Manager at Capwell Grange, Luton
What does ‘kindness’ mean to you?
“Being thoughtful of others at all times, helping and supporting one another.”
As a dedicated healthcare professional, Nicky has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Nicky has been a Care Home Manager for 14 years and will be involved in the general running of the home as well as ensuring all the Residents are safe, happy and are given the best care possible. She will provide a safe work environment for colleagues and ensure they have the skills and abilities to care for all our Residents.
Having lived in Luton for most of her life, Nicky works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Capwell Grange.
When asked what she enjoys most about her role, Nicky remarked:
“Supporting a team to improve quality of care and achieve positive outcomes for those that reside in the Care Home.”
Outside of work, Nicky enjoys walking her dog, caring for her grandchildren and she is also a fan of reading fictional crime books.
If you would like to find out more information about Capwell Grange, Nicky has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capwell Grange Care Home to verify any information. View our terms and conditions. Capwell Grange Care Home has an Enhanced Service -what an Enhanced Service includes.