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Capwell Grange Care Home

Addington Way, Oakley Road, Luton, Bedfordshire LU4 9GR
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The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)
Capwell Grange Care Home, Luton
Capwell Grange Care Home, Luton
Capwell Grange Care Home, Luton

Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.

Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.

The catering team...  

Care Provided by Capwell Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 146 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,211From £1,332
Residential Dementia CareFrom £1,242From £1,366
Nursing CareFrom £1,449From £1,596
Nursing Dementia CareFrom £1,449From £1,596

Contact Capwell Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nicola Berry (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (146)

Capwell Grange Care Home Reviews (183)

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9.8

Capwell Grange Care Home has a Review Score of 9.8 (9.767) out of 10, based on 36 reviews in the last 2 years. Over all time Capwell Grange Care Home has 183 reviews.

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Showing 183 reviews matching selected criteria
Review from Atheana R (Resident / Service User) published on 21 April 2021 Submitted via Website
Overall Experience
This facility is absolutely lovely. It is set on beautiful grounds, the rooms themselves are quite nice and most important of all, the staff are simply brilliant! They are as helpful and genuine as they are caring and professional, the rehab team is superb and the food is generally passable. All in all, I would give Capwell Grange a 10 out of 10 except, and it is a very big except, they are so understaffed it is not funny. You can wait up to 2 hours for your call bell to be answered! Now that could be for one of two reasons: one, there are not enough staff to meet the requirements of the residents (meaning you will have residents pressing their call bells and not enough staff to respond) or two, their equipment doesn’t always work. So for example that call button I just mentioned - it does not always call.

However both of these issues are being addressed and once they are, Capwell gets a 10/10 from me!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Capwell Grange Care Home

Thank you for your very positive feedback regarding your stay in Capwell Grange. I am sorry you felt the care home staffing levels were not to your satisfaction and the call bell not answered promptly. We did have the opportunity to discuss this with you during your short stay with us and offered...  

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Review from L N (Resident / Service User) published on 6 April 2021 Submitted via Postal Card
Overall Experience

I stayed in Bonnetti House after a month in ICU. The care I received during my rehabilitation was exceptional. All staff were kind and caring, making time for me and the other residents. They were extremely hard working and professional. I felt I received wonderful care and would not have recovered as quickly as I did without their unwavering support and positivity.

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Review from Owen C (Resident / Service User) published on 15 March 2021 Submitted via Postal Card
Overall Experience

When I was admitted to Capwell Grange after COVID-19 I was only able to walk a few steps with a walking frame. Within 4 weeks, I am now pretty well fairly mobile again. All aspects of the care and therapy have been excellent and I have enjoyed my stay immensely.

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Review from T P (Respite Resident) published on 23 February 2021 Submitted via Postal Card
Overall Experience

The staff are very pleasant and helpful. I found my room a bit chilly, but otherwise comfortable.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Capwell Grange Care Home

Thank you for taking the time to provide a review which I will share with the staff team, who I am sure will be grateful. I am very sorry to hear about your room being chilly, I understand that the home manager arranged for contractors to adjust the window to ensure it has a better fit. We are...  

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Review from H O (Respite Resident) published on 8 January 2021 Submitted via Postal Card
Overall Experience

I enjoyed my stay at Capwell Grange Care Home, I found it very enjoyable. The staff were very pleasant and made me feel very welcome, I will be very pleased to welcome any people I meet. Until next time it's goodbye and thanks a lot. God Bless.

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Review from R C (Resident / Service User) published on 8 January 2021 Submitted via Postal Card
Overall Experience

I attended Capwell Grange following two spinal surgeries at hospital. Received physiotherapy to get walking again. Was happy with the physio I received although covid-19 restrictions hindered my progress. Found the staff helpful and considerate during my stay. Would recommend rehab here for anybody that was in my situation.

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Review from M B (Resident / Service User) published on 1 December 2020 Submitted via Postal Card
Overall Experience

The carers have been very good. No complaints.

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Review from Roy D (Respite Resident) published on 3 November 2020 Submitted via Postal Card
Overall Experience

This has been one of the best places I've been. I have enjoyed being here and the care has been great. I have improved so much I am now going home so thank you all very much.

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Review from Ray R (Son of Resident) published on 18 August 2020 Submitted via Website
Overall Experience

All the staff were very pleasant and caring and I felt like they went out of their way to ensure that the residents were very comfortable. I wouldn’t mind living there myself. Top marks to all the carers, cleaners, cooks and nurses. Five stars all the way.

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Review from L N (Niece of Resident) published on 25 March 2020 Submitted via Postal Card
Overall Experience

Fedora House staff are very welcoming and look after the patients with dignity and work very hard to cover every need the patient and family require. Cannot fault the care they have given my aunt. The staff are very compassionate not only to patients but also family and friends. The whole team are brilliant.

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Review from J L (Husband of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

The service, politeness and professionalism you have shown to my wife and to me as a visitor is absolutely second to none and it is a pleasure to come here to visit her.

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Review from Joan C (Wife of Resident) published on 16 January 2020 Submitted via Postal Card
Overall Experience

Cheery place, staff very good. My husband is not mobile, therefore not so much to do but watch television. Needed more stimulation (he does not have dementia).

Reply from Clare Sheehan, Careline Advisor at Capwell Grange Care Home

Thank you for very much for your review. We are continuing to implement some exciting wellbeing opportunities to enhance the life of the residents we provide care to and we are working with our Wellbeing Activities Team to ensure that any person who is unable to leave their room is provided with...  

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Review from J M (Daughter of Resident) published on 20 November 2019 Submitted via Website
Overall Experience

Our Mum has been a resident at Capwell Grange since February. Over time the nurses and carers in Bonetti have got to know her very well, and during our visits we see them being really warm, kind and friendly towards Mum. They help her at mealtimes, and not only is she eating more, Mum really enjoys the 1-1 company. On her birthday this week, the staff decorated her room and gave her a birthday cake with candles and sang her happy birthday. Communication with us is very good and we have formed strong relationships with all of the staff we have met. Mum is taken to the hairdresser each week which is good for her well being and she comes back looking great. We have been kept informed about the recruitment of new managers at the home, and we see them around a lot more. They always listen if we have any concerns and swiftly respond to resolve any issues. We are beginning to see the positive impact of the recent changes they are making, for example with Mums care plan. Thank you!

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Review from M H (Resident / Service User) published on 2 October 2019 Submitted via Postal Card
Overall Experience
A very pleasant environment. Happy people make you feel at ease immediately.
Good care is taken of you. Nothing is too much trouble for them.

The food is very good and substantial meals served twice a day. The choice of food for breakfast from cooked to cereal and toast. All in all very good and a happy place to recover.

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Review from Gwendoline C (Mother of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

My son's teeth need some attention, he is unable to do this himself because he has no use in his right hand.

Reply from Clare Sheehan, Careline Advisor at Capwell Grange Care Home

Thank you for your review. We value all feedback as this helps us improve our service. We are very sorry for the upset this matter has caused you. Having spoken with you, we have agreed your son will have carer support to assist him with his dental hygiene needs twice daily. This will be documented...  

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Review from S C (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card
Overall Experience

The home is good because the staff are very caring and hard working. Residents are treated well and with dignity. Activities offered are good and the staff have worked hard to make the garden a lovely area. Unfortunately, work on the outside - with neglected communal areas has not been good, although, lately that seems to be coming under more maintenance. In general, the fabric of the building has been neglected and it is difficult for the staff to replace equipment eg, wheelchairs. The staff make the home a good place.

Reply from Tracy Hardy, Careline Team Leader at Capwell Grange Care Home

Thank you for your recent positive feedback regarding the staff and care shown to Residents. Following our discussion, I confirm that we are identifying areas that require painting and decorating and general maintenance issues. We now have a full maintenance team with a plan of works to improve the...  

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Review from M V (Son of Resident) published on 13 September 2019 Submitted via Postal Card
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Staff are all good and caring. Friendly and happy.

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Review from T P (Daughter of Resident) published on 13 September 2019 Submitted via Postal Card
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All staff at Capwell Grange have been very supportive. The care and support my dad received was very good and he was treated with dignity. The staff were friendly, polite and caring.

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Review from B S (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card
Overall Experience

Mum seems to have settled in well thanks to the kindness of the staff. She has a comfortable room, although it is in need of modernisation. The food is good. There is always plenty of staff on duty during the day so mum always has somebody to talk to. I always feel that family are made welcome as well which is lovely. Mum has only had one worry since being in Capwell Grange Care Home but we have made the manager aware and have been assured it will be monitored and dealt with as necessary.

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Review from Barry D (Brother of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience
The staff are always very polite and helpful, always ready to give of their time and to make you feel welcome.

Haley House staff are always kind and understanding.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 16 Feb 2026

    Residents and staff at Capwell Grange Care Home in Luton, Bedfordshire, celebrated Valentine’s Day with a week full of love, laughter and meaningful moments. Throughout the week, the home hosted...

  • 10 Feb 2026

    Residents at Capwell Grange Care Home in Luton, Bedfordshire, have been getting into the Valentine’s spirit with a heart-warming craft session designed to spread joy throughout the home. Residents took...

  • 29 Jan 2026

    Residents Celebrate Burns Night with Scottish-Themed Festivities at Capwell Grange Care Home Residents at HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, recently enjoyed a lively celebration of Burns Night,...

Upcoming Events

There are no upcoming events for Capwell Grange Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Capwell Grange Care Home.

Meet the Team (1)

Nicky Berry
Nicky BerryJob Title:Home Manager
Introducing Nicky Berry

Home Manager at Capwell Grange, Luton

What does ‘kindness’ mean to you?

“Being thoughtful of others at all times, helping and supporting one another.”

As a dedicated healthcare professional, Nicky has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Nicky has been a Care Home Manager for 14 years and will be involved in the general running of the home as well as ensuring all the Residents are safe, happy and are given the best care possible. She will provide a safe work environment for colleagues and ensure they have the skills and abilities to care for all our Residents.

Having lived in Luton for most of her life, Nicky works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Capwell Grange.

When asked what she enjoys most about her role, Nicky remarked:

“Supporting a team to improve quality of care and achieve positive outcomes for those that reside in the Care Home.”

Outside of work, Nicky enjoys walking her dog, caring for her grandchildren and she is also a fan of reading fictional crime books.

If you would like to find out more information about Capwell Grange, Nicky has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capwell Grange Care Home to verify any information. View our terms and conditions. Capwell Grange Care Home has an Enhanced Service -more info.