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Capwell Grange Care Home

Addington Way, Oakley Road, Luton, Bedfordshire LU4 9GR
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The progress she made in her six-week stay is unbelievable and it's all down to the excellent careBridget F(Daughter of Resident/Service User)
Capwell Grange Care Home, Luton
Capwell Grange Care Home, Luton
Capwell Grange Care Home, Luton

Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care.

Recently refurbished, the home offers a range of spaces for residents to relax, pursue their hobbies and interests and socialise. From the cosy sitting rooms to the pretty landscaped garden and patio, Capwell Grange is a place which people are proud to call home.

The catering team...  

Care Provided by Capwell Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 146 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,211From £1,332
Residential Dementia CareFrom £1,242From £1,366
Nursing CareFrom £1,449From £1,596
Nursing Dementia CareFrom £1,449From £1,596

Contact Capwell Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nicola Berry (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (146)

Capwell Grange Care Home Reviews (183)

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9.8

Capwell Grange Care Home has a Review Score of 9.8 (9.767) out of 10, based on 36 reviews in the last 2 years. Over all time Capwell Grange Care Home has 183 reviews.

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Showing 183 reviews matching selected criteria
Review from Jane R (Daughter of Resident) published on 10 September 2018 Submitted via Website
Overall Experience
I would like to thank the manager of Hatley House for taking good care of my dad while he spent the last 4 1/2 years of his life in Capwell Grange. I would also like to thank the carer who for most of that time, was his one to one personal carer. We do miss coming up every day but do miss our dad even more, and I know my mum is lost without him!

Thank you once again, and I would and have recommended Hatley to other people. I would like to name you but are not allowed, but the carer will know who you are!

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Review from David T (Son of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience
Very impressed with Milliner House in Capwell Grange which offers bright and modern rooms; Mum has a lovely garden area to look out onto.
The staff are very cheerful and give me feedback on how Mum is doing.

They even arranged for representation from the local Roman Catholic church to come in and see Mum, which didn't happen in her previous home. So glad I moved Mum here, she looks brighter now and seems less agitated.

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Review from Nicola M (Daughter of Resident) published on 24 August 2018 Submitted via Postal Card
Overall Experience
To all the lovely, dedicated, caring staff at Hatley House. Thank you so much for all the care and attention you showed to my dad during his stay with you. You have made his last days happy and peaceful and treated him with dignity and care right to the end.
He was very lucky and privileged to be in your care.

Love and best wishes.

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Review from David N (Son of Resident) published on 20 August 2018 Submitted via Postal Card
Overall Experience
Our mother was moved to Capwell Grange in December 2016 after an unhappy time in her previous care home.
She now feels happy, safe and well cared for at Capwell Grange. What enables Capwell Grange to stand out from other care homes of its type is the excellence of its staff.

The unit manager provides outstanding leadership to her team and they, in turn, provide dedicated and compassionate care to our mother. We are grateful to each and every member of staff for everything they do.

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Review from Valerie B (Daughter of Resident) published on 10 August 2018 Submitted via Postal Card
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I have found Capwell Grange to be very caring, both for residents and family of the resident. They make you feel very welcome and part of the family I feel that the team are. All the staff are lovely caring people. Nothing is too much trouble for them.

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Review from K M (Son of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

The staff at Hatley house in Capwell Grange are all so dedicated and full of care and kindness to my mother and her family. I am very grateful that mum is spending her final days in a great care home with the best staff and care.

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Review from R S (Daughter of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience
Mum always seems content at the home. Hatley House staff are so welcoming and friendly.

The home often has events such as tea parties, singing and beauty which mum loves. We are always included in meal times and offered food so we can join mum. The garden is lovely and accessible so we can have a walk. Mum's room is always clean.

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Review from A B (Son-in-law of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience
It is a comfort to know that my mother-in-law is in the care of professional efficient staff who understand and provide for her needs.
The ever helpful staff are aware of the needs of the families of the residents and it is a pleasure to visit this home.

I have no hesitation in recommending Capwell Grange to anyone who required dementia care. Hartley House is a credit to the organisation.

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Review from Christine S (Daughter of Resident) published on 10 August 2018 Submitted via Postal Card
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Mum has settled well in Hatley House in Capwell Grange and seems to be content. The staff are very kind and treat mum with respect which gives me confidence in their care. The activities for the residents impresses me as I observe each resident included and there is an atmosphere of fun and laughter. Staff are polite and friendly and are always available to address any concerns.

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Review from Rianna G (Friend of Resident) published on 11 July 2018 Submitted via Website
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My grandad has been a resident at this care home for two years and he is happy, well cared for and the staff are wonderful not only to him but also to his family. So many special people work at this care home and I cannot praise the staff enough.

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Review from Geoff S (Friend of Resident) published on 2 July 2018 Submitted via Website
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My mom has been resident at Capwell for some time and we as a family are very pleased with the care provision. Mom tells us that the staff meet her care needs very well and this gives us tremendous peace of mind. We are able to face time mom and she can see her grandkids and communicate with us. The nurses call or email us if there are any changes with mom.

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Review from Thomas M (Respite Resident) published on 27 June 2018 Submitted via Postal Card
Overall Experience

At age 98 years, I was admitted to Capwell Grange where I stayed for 28 days, suffering from a lumber spasm and excruciating pain. I was amazed at the wealth of love and kindness plus care that I received which contributed to my recovery and return home. There was a sense of happiness each day. I felt it was a spring holiday. The food was brilliant. Thank you so much. I am glad I was sent for respite care to Capwell Grange.

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Review from C T (Wife of Resident) published on 26 June 2018 Submitted via Postal Card
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The staff are kind, reassuring and respectful. They treat my husband with consideration and friendliness.

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Review from Caroline B (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
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Dad has been at Capwell for 3 months. He has a series of health issues including late-stage dementia and diabetes. His care at Capwell has been absolutely marvellous. The staff, all of them, treat him like he is their grandad. The love and care he receives is given freely and consistently. His dignity is maintained at all times as an ex-military man and teacher, he loves to be well dressed, shaved and clean. The staff are tremendous and a great asset to the HC-One group

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Review from Janette F (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
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The staff in the unit are so kind and patient and caring about my mother's welfare and well being. I have no worries as I know they will contact me if they are concerned about anything or need to give me information on my mother's condition or appointments.

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Review from Andrew D (Son of Resident) published on 27 April 2018 Submitted via Postal Card
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The care provided is excellent and the staff do a good job in difficult circumstances. I have always been kept well informed of my mother's condition and I have every confidence in the professionalism of the staff.

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Review from David B (Husband of Resident) published on 10 April 2018 Submitted via Postal Card
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Exceeded our expectations at Hartley House.

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Review from L B (Daughter of Resident) published on 23 March 2018 Submitted via Postal Card
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All the staff in Capwell Grange, Mitre House are fantastic, very friendly, caring, always notify you with concerns of the resident. I wouldn't want any members in Mitre to leave as they really handle my mother with such great care and always smile and are very happy. I am very happy with her care and would like this to continue. The manager of the wing is very good at their job.

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Review from Paul L (Son of Resident) published on 23 March 2018 Submitted via Postal Card
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Clean and tidy. Food ok. Observations, helpful staff.

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Review from Maureen S (Wife of Resident) published on 20 March 2018 Submitted via Postal Card
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Staff are excellent at Hatley House in Capwell Grange. They are very helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 16 Feb 2026

    Residents and staff at Capwell Grange Care Home in Luton, Bedfordshire, celebrated Valentine’s Day with a week full of love, laughter and meaningful moments. Throughout the week, the home hosted...

  • 10 Feb 2026

    Residents at Capwell Grange Care Home in Luton, Bedfordshire, have been getting into the Valentine’s spirit with a heart-warming craft session designed to spread joy throughout the home. Residents took...

  • 29 Jan 2026

    Residents Celebrate Burns Night with Scottish-Themed Festivities at Capwell Grange Care Home Residents at HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, recently enjoyed a lively celebration of Burns Night,...

Upcoming Events

There are no upcoming events for Capwell Grange Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Capwell Grange Care Home.

Meet the Team (1)

Nicky Berry
Nicky BerryJob Title:Home Manager
Introducing Nicky Berry

Home Manager at Capwell Grange, Luton

What does ‘kindness’ mean to you?

“Being thoughtful of others at all times, helping and supporting one another.”

As a dedicated healthcare professional, Nicky has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Nicky has been a Care Home Manager for 14 years and will be involved in the general running of the home as well as ensuring all the Residents are safe, happy and are given the best care possible. She will provide a safe work environment for colleagues and ensure they have the skills and abilities to care for all our Residents.

Having lived in Luton for most of her life, Nicky works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Capwell Grange.

When asked what she enjoys most about her role, Nicky remarked:

“Supporting a team to improve quality of care and achieve positive outcomes for those that reside in the Care Home.”

Outside of work, Nicky enjoys walking her dog, caring for her grandchildren and she is also a fan of reading fictional crime books.

If you would like to find out more information about Capwell Grange, Nicky has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Capwell Grange Care Home to verify any information. View our terms and conditions. Capwell Grange Care Home has an Enhanced Service -more info.