Birchwood Care Home

1 Birchwood Road, Newbury RG14 2PP
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8.1 3 Reviews
  • Birchwood Care Home, Newbury
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Care Provided by Birchwood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Liam Lewis (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
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Birchwood Care Home Reviews (3)

8.1

Birchwood Care Home has a Review Score of 8.1 (8.083) out of 10, based on 1 reviews in the last 2 years.
Over all time Birchwood Care Home has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 1
  • 1
  • 2
Reviewer Connection to Birchwood Care Home
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Jane C (Daughter-in-law of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to express all our gratitude and thanks to all of the staff at Birchwood care home. We could not have wished for better care for our Dad ,very caring helpful and informative and serportiffe to all the family.
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Review from Eva (Daughter of Resident) published on 15 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with Birchwood Care Home from the first visit of the home. The manager and front of house staff were excellent. Very welcoming and we were shown the room where my father would be, it was very clean and everywhere was spotless with the garden well kept.


My father is settling in nicely.

The staff are so friendly and loving to all residents and relatives. The food which consists of cornflakes and then cooked breakfast, mid-morning tea and biscuits, hot lunch and salad, mid afternoon tea and cakes and then tea time another hot meal which my father is enjoying it all.
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Review from M N (Wife of Resident) published on 1 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Much of the care is absolutely excellent and is provided by the permanent staff. When it comes to agency workers many have a "here today, gone tomorrow" attitude. I personally find many of them arrogant and while I have been visiting the home almost daily for more than three years I sometimes get treated
to a "what are you doing in the kitchen?" attitude and a way of making me feel like an intruder. The reason I am in the kitchen is because I left to make my own tea/coffee and sometimes get a better beaker for my husband or whatever the case may be.
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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Current Review Score: 8.1 (8.083)

Overview of Review Score

The Review Score of 8.1 (8.083) out of 10 for Birchwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Birchwood Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.083 Points relating to the number of positive Reviews for Birchwood Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 1 Positive Reviews ÷ 12 = 0.083
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Birchwood Care Home

What types of Care is Birchwood Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Birchwood Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Birchwood Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Birchwood Care Home to the centre of Newbury?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchwood Care Home to verify any information. View our terms and conditions. Birchwood Care Home has an Basic Service - more info.