Search...

Hollies Care Home

Reading Road, Burghfield Common, Reading, Berkshire RG7 3BH
Jobs
Hollies Care Home, Reading

Care Provided by Hollies Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Please visit website for details

Contact Hollies Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mirna Zestic (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (1)

Visiting

  • Hollies Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • Hollies Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Are you the Owner/Manager of Hollies Care Home?View your Advertising Options

Hollies Care Home Reviews (56)

Submit a Review
8.2

Hollies Care Home has a Review Score of 8.2 (8.214) out of 10, based on 2 reviews in the last 2 years. Over all time Hollies Care Home has 56 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hollies Care Home
Loading...
Showing 56 reviews matching selected criteria
Review from P H (Resident / Service User) published on 28 June 2019 Submitted via Postal Card
Overall Experience

I stay here very happily and the food is good. Enjoyable entertainment plus good TV shows. Kind and helpful treatment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Resident / Service User) published on 28 June 2019 Submitted via Postal Card
Overall Experience
I am very happy and contented so was my dear husband before he passed.

I would like to express my thanks to all the staff who helped him and me through that terrible time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola S (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

Very happy here. Staff make it a very friendly place to be.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie R (Daughter of Resident) published on 5 April 2019 Submitted via Website
Overall Experience
Thank you so much to the wonderful team at The Hollies for helping to put mum on the road to recovery. As soon as she arrived at the home mum was welcomed into ‘the family’ and treated with kindness and the utmost respect. Wonderful Matron not only supported and guided mum but also us, her family, through the challenges which lay ahead. Nothing was too much trouble.
The home is cosy, warm and exceptionally clean. Mum had her own space but could also choose to join in with the variety of activities on offer daily. Christmas activities were lovely and Elvis even came to visit!
Mum loved the tasty food provided by the lovely chef and her team - she will certainly miss the tasty variety of treats!

Our family can’t thank the manager and all of her team for the life-enhancing care they gave - comparing mum now to last September is incredible- they are miracle workers and we will miss them. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alex H (Son of Resident) published on 1 March 2019 Submitted via Website
Overall Experience

The Hollies Care Home is rather dated. It has just gone through a refurb which has brightened the building up-internally. The interior gangways are very often cluttered with lifting equipment which is a trip hazard. A resident was observed tripping on such obstacles.

The majority of staff are friendly and caring, but not all! Although appearing to be friendly the things that are said to the elderly guests are very confusing.

It has been observed residents left for long periods in the lounges with no supervision.

It appears that the more knowledgeable or more senior members of staff do not stay at this home. The home has a high staff turnover.
Overall the home offers reasonable care by most of the staff and some do go the extra mile in creating a pleasant environment.

I would advise looking around before committing to this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

The Hollies is an excellent home. My Mum has been here 4 years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline H (Daughter of Resident) published on 4 February 2019 Submitted via Postal Card
Overall Experience

The manager is amazing. She has an open door policy and at any time you feel you can go and talk to her, her team are friendly and kind. They look after my mum and I could not ask for any more they are extremely kind and caring towards her. She always looks smart and well cared for.

Reply from Hollies Home Manager, Home Manager at Hollies Care Home

Thank you very much for taking the time to leave this feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Daughter of Resident) published on 27 December 2018 Submitted via Postal Card
Overall Experience

Our mother had Parkinson's disease and moved to the Hollies care home when she was no longer able to care for herself. She loved being independent and the Hollies staff respected this. Our mother passed away with dignity in September 2018.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie D (Daughter of Resident) published on 28 August 2018 Submitted via Postal Card
Overall Experience

When my mother needed to be in a home I was very concerned and worried. Social Services told us that it could be Swindon or Oxford area. This would have meant would not be able to see her that often until a friend told me about the Hollies. They are fantastic and look after her really well and us also.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ben K (Grandson of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience

A very pleasant place. Good members of staff with excellent attitudes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W S (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience

Very well run home with lots of kind, caring and committed staff.

Reply from Hollies Home Manager, Home Manager at Hollies Care Home

Thank you for taking the time to provide your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K R (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card
Overall Experience

A recent trip out to a canal side pub for a simple cup of tea made a wonderful afternoon for my dad and a few of his friends. Being wheelchair bound it is difficult to leave the home but the staff organised everything and they all came back with big smiles on their faces. The atmosphere here feels like a family home, with a lovely community spirit as the residents play games and chat together most afternoons if they want to. Staff and management are all very approachable and do the best to make a really 'caring' care home.

Reply from Hollies Home Manager, Home Manager at Hollies Care Home

Thank you for taking the time to provide this feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Granddaughter of Resident) published on 29 June 2018 Submitted via Postal Card
Overall Experience

My Grandmother has been a resident since July 2014. All the family are very pleased with her level of care. The manager and all staff have helped to settle her in and encourage involvement with activities. Residents are happy and well looked after. The staff and manager go the extra mile. Always made to feel welcome.

Reply from Hollies Home Manager, Home Manager at Hollies Care Home

Thank you for taking the time to provide this feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Belinda H (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience
I picked this home after visiting other cares.
Since my mother (who has Dementia) and father who is 94 and of sound mind arrived, the manager and all staff have helped them settle in.
We always find they are both cared for in every way and with we are made to feel very welcome.

Residents are happy and well looked after, the staff and manager so the extra mile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephenie H (Regular Volunteer) published on 1 November 2016 Submitted via Website
Overall Experience

I help with activities coming up to 4 years, we play dominoes with the residents and have seen a positive result, those who run activities do an excellent job. And all the staff are friendly. Also visit residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vincent H (Regular Volunteer) published on 1 November 2016 Submitted via Website
Overall Experience

I help with activities on a Tuesday afternoon it's coming up to 4 years, we play dominoes with the residents and have seen a positive result with the residents, and those who run activities do an excellent job. I also visit residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Hollies Care Home.

Upcoming Events

There are no upcoming events for Hollies Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hollies Care Home.

Accreditations

There are no accreditations posted yet for Hollies Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hollies Care Home to verify any information. View our terms and conditions. Hollies Care Home has a Basic Service -more info.