Hollies Care Home

The staff at Hollies Care Home provided my grandfather with exceptional care and kindness during his final few months. Every single team member: kitchen staff, nurses and management, etc. were so compassionate to not only him but also my entire family. I am so eternally grateful that this was the care home chosen for him. He had a laryngectomy and could not speak but everyone went above and beyond to communicate with him and ensure he was comfortable right to the end.

My dearest husband has been in the Hollies Care Home since March 2024, he is, I think, no trouble and is quite content which makes me very happy. I realize the care team have a lot of work to do but are always happy to help anyone and have always been very friendly to me.

Thank you.

Mum has been residing at The Hollies since September. The care team are always helpful and do everything they can, From all her general care to ice cream outings and garden centre visits. Always good to see her smiley face on and off the website. Mum is very happy here. I would definitely recommend this care home.

I would recommend this home to any of my friend's parents and actually have already recommended to a few.

The management team have been open, communicating clearly and quickly to help with any questions we have had which has taken the stress out of moving my father from his home to the Hollies.

My review relates to a period over the last 6 months. The people are very friendly and caring. We feel the care they provide is very good. The communication and contact with us is excellent and we are kept up to date with any issues. The care home itself looks a bit tired but it is the care which is important. On occasions, we have had feedback that the food is not the best but generally okay. Overall, the care provided is good.

We had many concerns over her move, but needn't have worried, the staff and the Hollies environment have exceeded all expectations, and one year on from her move, Mum is definitely in the very best hands.

Thank you Hollies.

We miss her dearly but knowing that they all gave her the best end to her life we will forever be grateful for. Couldn't recommend the Hollies anymore, their care and compassion was amazing and the staff always made everyone feel welcome.

My dad resided at Hollies Care Home for 6 wonderful years and the staff became a second family. He was a bit of a handful due to the nature of his illness but the staff took it in their stride. Some even went the extra mile, coming in on days off to see him, and providing him with meaningful interaction. I was always kept up to date with any changes in his condition, I felt safe to leave him in their care. The food he had was always prepared to his taste, even sourcing his favourite beer for him. Dad remained in Hollies Care Home during his last days of life, the care and attention he and I received was second to none, I felt so supported during the hardest time of my and his life. If you are considering Hollies Care Home for your family I would recommend them over and over again, they provide excellent care, activities, food, services and wonderful nursing and personal care. I cannot thank them enough for all they did for me and Dad over the 6 years he was with them. I will never ever forget them. Thank you.

There were some good points, but overshadowed by this unknown that I really wanted to be innocent.

Slow to get things fixed like boiler, call bells, lights etc.

I have lived in the area for 22 years and was always conscious of The Hollies Care Home as a local 'landmark', but I had no real experience of care homes in the area. I was delighted to read the Care Quality Commission report and their evaluation of the actual 'care' as good. I am most impressed with the staffing and management of the Hollies and their happy acceptance of me as a member of the family, always having time for my questions and calling me by my first name. My wife has settled in well and the manager has made provision to encourage and engage her, as a one-time professional musician, which she has very clearly enjoyed. My wife reports the home as a happy place and I can only agree. She is also eating well, so the food is obviously good too. Hollies also has the great advantage of being a 10-minute walk from my front door! We have clearly landed on our feet now that the need for care has finally arisen. Thank you Hollies for making this transition so effective.

This care home is amazing, the staff are wonderful and so nice they truly represent what people who work in the care home are about. The food is also of a very high standard and my Husband has said how good it is. The manager is amazing and was so helpful when we were transitioning my husband down from the West Midlands. I would highly recommend the Hollies to anyone thinking of care for their loved ones.

Thank you so much for all of your help and support in such a difficult time.

Having tried a few care homes before, there is no real comparison to the experience we’ve had at the Hollies. The staff are wonderful and very caring with a constant positive energy around them and you can see they genuinely love their jobs, which really helps ease the mind that my nan is in good hands. Moreover, the general manager is the bedrock of this place and couldn’t do more to help and ensure that our family member is safe and well looked after. It provides great peace of mind knowing that the manager and her team are looking after my nan. I cannot recommend this place enough!

Amazing care for my father, amazing staff, great manager, thank you so much all, nothing was too much trouble and communication was great always felt welcome at home. The staff were very understanding and caring at the end.

My Mum has been a resident at the Hollies Care Home for a couple of years, I feel very fortunate, the staff are very kind and caring and her face lights up when they enter her room. The manager always has time to talk and makes sure I am kept up to date with Mum's care and any other issues that may affect us. I would just like to say many thanks to all of the staff that make her autumn years happy and comfortable.

After experiencing 2 previous care homes, I am extremely impressed and surprised with the level of personal care and attention from all members of staff including the manager who also takes a personal interest on all residents. I wish to thank all and the exceptional management. Many thanks