Hungerford Care Home

Wantage Road, Hungerford Newtown, Hungerford RG17 0PN
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9.7 133 Reviews
  • Hungerford Care Home, Hungerford
Hungerford Care Home provides general nursing care and more focused nursing care for residents living with dementia.

Situated in rural Berkshire on the outskirts of the historic market town of Hungerford, the home has extensive grounds and gardens with a rose garden and an orchard, where wildlife can frequently be spotted.

The home offers a range of onsite facilities and services, including hairdressing, aromatherapy, and chiropody, while the dementia wing has a multi-sensory room.

Residents can eat tasty and nutritious meals, which are freshly cooked by onsite chefs, in the communal dining room or privately in their own rooms if they wish to do so. Residents are welcome to offer input to menu ideas, with a Residents’ Food Committee meeting quarterly to provide them with the opportunity to do this.

The home’s activities coordinator provides residents with a detailed recreation programme to ensure they are engaged and occupied throughout their time at Hungerford Care Home. These are organised with input from residents and relatives.
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Care Provided by Hungerford Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1400 – £1400
  • Self-Funded Nursing Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1600 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1600

Fees are subject to assessment of individual needs and dependencies.

These prices are only a guideline, please contact Hungerford Care Home to find out the exact price for your requirements.

Contact Hungerford Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hungerford Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Julie Daley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • The home welcome all visitors, including the furry kind.

Parking

  • On site parking is available.

Hungerford Care Home Reviews (133)

9.7

Hungerford Care Home has a Review Score of 9.7 (9.705) out of 10, based on 23 reviews in the last 2 years.
Over all time Hungerford Care Home has 133 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hungerford Care Home
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Total of 133, showing 61-80
Review from L H (Brother-in-law of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law had a live-in carer and a house in London. After a few falls, her hospital advised that she should go to a care home. Hungerford Care Home was able to take her at short notice, 3 years ago. It is near my home so I am able to visit nearly every day and may do so at any time of the day.
She has been continuously well cared for despite being unable to speak coherently or to walk on her own. The staff have been caring and supportive at all times. When there have been problems, I have promptly been kept fully informed. The staff are invariably friendly and helpful. I am impressed at how kind and supportive they are to residents who can rarely communicate their needs and frequently do not want to co-operate
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Review from Jon R (Nephew of Resident) published on 17 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for a relative is a major and stressful experience, an experience we would rather not have to endure. From the first moment I walked into Hungerford it was instantly apparent it was different, the word “ home “ was a perfect description. It became my aunts home for the following
eighteen months. The staff were welcoming, helpful, friendly, caring and professional without exception. Dementia is a horrible disease for everybody concerned but Hungerford takes away some of the anxiety, I have never doubted for one second that my Aunt was receiving the best possible care in the nicest of surroundings. I would have no hesitation in recommending this care home to anybody. A massive thank you to ALL the staff.
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Review from Philip R (Nephew of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The last 12 months of my aunt's life could not have been better. I have quite a bit of experience of carers and the staff at Hungerford are, in my view, exceptional. The home always presents as clean and hygienic, not an easy thing to achieve with dementia sufferers. I have observed that the time dedicated
to residents by the staff is remarkable - every resident is given attention and treated with respect, resident's dignity is retained.
I have a number of friends with relatives in care homes and have heard endless horror stories - I feel fortunate we selected Hungerford for my aunt, I'm convinced there will never be any horror stories coming out of Hungerford.
To sum up, thank you all at Hungerford, you will remain in our hearts forever for the care given to my aunt.
Reply from Bella Balaci, Manager at Hungerford Care Home
Thank you very much for the wonderful words about our service. Much appreciated.
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Review from Valerie S (Respite Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be more happy with the kind care that I have experienced during my stay. Staff are all delightful and could not have been nicer.
Thank you to all.
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Review from Michele S (Daughter of Resident) published on 1 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so friendly and helpful. My Dad was very happy and made comfortable.
I couldn’t have asked for my Dad to be in a nicer place. They allowed me to take my dogs in to enlighten his day x
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Review from Angela L (Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a disabled person - wheelchair bound with Spinal Stenosis. I came here for respite care for three weeks, because of work being done in my bungalow.
I cannot fault the home for its brightness, cleanliness and all the friendly staff who looked after me. Nothing was too much trouble. A lovely garden
to sit in which I did daily, good food daily, a good atmosphere around the whole home always.
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Review from Marie M (Daughter of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Hungerford Care Home have been wonderful with both mum and us as the family. They are friendly and caring and seem so committed to the care of the resident but more so at a personal level. They took time to learn about her as a person and treated her with kindness and respect.
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Review from Neal P (Son of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The whole experience of moving mum into the care home went very well. Mum was very tired and confused when she arrived, but the staff have been very patient in settling her in. Today, with the help of the staff, she was playing musical bingo, which is good as she likes company, even if it is only people
watching.
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Review from Mandy M (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident very suddenly having reached a crisis situation. From the very start, staff at Hungerford made my mother feel welcome and comfortable. They also gave great emotional support to us as her family at such a difficult time. Both the medical care and personal care for my mother
has been outstanding. We are kept fully informed at every stage of my mother's progress. Staff are always available and happy to answer our questions. The food provided is of a high standard and family members are made to feel welcome and included during mealtimes. I would like to acknowledge the staff who sat for 3 hours with my mother when she fell and broke her leg - some staff refused to go home until the ambulance arrived - thank you.
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Review from Angela W (Wife of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home team were always very kind, caring and sympathetic and made my husband's time at the home and mine as best it could be under the circumstances.
We can't thank them enough for all their help and support.
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Review from Deidre M (Sister of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was cared for with great kindness, patience and supreme professional standard throughout her nearly two-year residence in the Hungerford Care Home. I couldn't recommend them more highly.
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Review from S D (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to praise the tireless efforts undertaken by the activity leaders at Hungerford. Their dedication, energy, enthusiasm and attention to each resident's needs and abilities are outstanding. They are always planning new and exciting different ways to keep residents engaged and stimulated but
above all, to have fun and enjoy life doing things they felt they may never do again. Their dedication to wishing well is outstanding. They genuinely go out of their way to make the day so memorable and special for not only the residents but also their family. They have an in-depth knowledge and interest in each resident's past hobbies or experiences which they use not only to tailor activities but also to connect and calm any resident who may become agitated. The large range of activities, along with photos of residents enjoying them are always on display. I also love the fact that they also look after staff well-being by organising regular get-togethers and events. Well done. Keep up the good work.
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Review from Martin B (Son-in-law of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can't find any fault with any aspect of the care available here. Staff are always attentive to residents and visitors. Any concerns are dealt with efficiently. The activities staff are particularly keen and active.
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Review from Patrick (Son of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the Hungerford Care Home and staff enough. They made what was a very difficult situation with my mother into as stress-free situation as possible. Their professionalism and attention to detail surpassed all expectations as did the continuous friendly and welcoming nature of all staff
without exception.
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Review from Martin B (Son of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care given to my mother after a hip operation - I can't thank the staff enough!
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Review from Brian R N (Partner of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is in her 4th year at Hungerford home, in all that time I have found everyone caring and helpful at all times.
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Review from Phyllis B (Respite Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received excellent respite care and attention both day and night during my stay following a hip fracture and shall be sorry to leave.
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Review from Richard S (Husband of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we rang the care home to enquire about respite for my wife, we found the staff were very aware of our needs and in a very short time a bed was feed for her. She had been quite poorly with a bad cold and a chest infection. Within an hour, she was admitted into the care home. Since being there she
has been looked after really well, her every request greeted with no hesitation. Food and bed and room were excellent and all the care to help her recover her health. Not being able to see has been a big problem for her but the staff are so willing to be of assistance, even when things occur. We cannot recommend a more friendly and helpful place for her to get better.
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Review from Alan W (Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All excellent.
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Review from S W (Sister of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely surroundings and a very comfortable home. Staff are kind and caring, nothing is too much trouble. Would highly recommend.
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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Hungerford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Hungerford Care Home is calculated as follows: ( (198 Excellents x 5) + (66 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 271 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hungerford Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (3)

Julie

Julie Daley

Job Title: Home Manager Joined: 2023

Julie Daley, the Home Manager at Hungerford, has over 20 years of experience in health and social care. Starting as a care assistant, she has steadily advanced to management roles, holding managerial positions for the past decade. Before Hungerford, she was the registered manager and operations manager at a residential mental health clinic for over four years. One of her proudest achievements is obtaining CQC registration for a new clinic and achieving top ratings in all areas during the first inspection.


Outside of work, Julie enjoys reading and spending time with her family. Her most significant personal achievement is raising a child with special needs and advocating for her quality of life.


Julie advises those seeking the right care home to thoroughly explore and connect with the staff and management to ensure a good fit. She finds great joy in leading her team to success and cherishes the family-like atmosphere at Hungerford. For those considering a career in care, her advice is to embrace new opportunities, as it is one of the most rewarding fields.

Sue

Sue Weaver

Job Title: Senior Care Assistant Joined: 2001

Working for Hungerford Care Home for 16 years. Caring for people is a very rewarding job. It is a privilege enjoining a cup of tea with the people you really care for.

Elaine

Elaine Norman

Job Title: Housekeeping Joined: 2008

Working for Hungerford Care Home for 8 years. It is a lovely atmosphere, everybody here is very nice and friendly.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hungerford Care Home to verify any information. View our terms and conditions. Hungerford Care Home has an Enhanced Service - more info.