Hungerford Care Home

Wantage Road, Hungerford Newtown, Hungerford RG17 0PN
Review Us
9.7 143 Reviews
  • Hungerford Care Home, Hungerford
Hungerford Care Home provides general nursing care and more focused nursing care for residents living with dementia.

Situated in rural Berkshire on the outskirts of the historic market town of Hungerford, the home has extensive grounds and gardens with a rose garden and an orchard, where wildlife can frequently be spotted.

The home offers a range of onsite facilities and services, including hairdressing, aromatherapy, and chiropody, while the dementia wing has a multi-sensory room.

Residents can eat tasty and nutritious meals, which are freshly cooked by onsite chefs, in the communal dining room or privately in their own rooms if they wish to do so. Residents are welcome to offer input to menu ideas, with a Residents’ Food Committee meeting quarterly to provide them with the opportunity to do this.

The home’s activities coordinator provides residents with a detailed recreation programme to ensure they are engaged and occupied throughout their time at Hungerford Care Home. These are organised with input from residents and relatives.
Show Hungerford Care Home on the Map

Care Provided by Hungerford Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1400 – £1400
  • Self-Funded Nursing Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1600 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1600

Fees are subject to assessment of individual needs and dependencies.

These prices are only a guideline, please contact Hungerford Care Home to find out the exact price for your requirements.

Contact Hungerford Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hungerford Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Daley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • The home welcome all visitors, including the furry kind.

Parking

  • On site parking is available.

Hungerford Care Home Reviews (143)

9.7

Hungerford Care Home has a Review Score of 9.7 (9.745) out of 10, based on 33 reviews in the last 2 years.
Over all time Hungerford Care Home has 143 reviews.

Overall Experience
  • 122
  • 21
  • 0
  • 0
  • 0
Date Published
  • 143
  • 13
  • 20
  • 33
  • 110
Reviewer Connection to Hungerford Care Home
  • 40
  • 23
  • 11
  • 10
  • 7
  • 7
  • 5
  • 5
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 143, showing 101-120
Review from Sue W (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hungerford Care Home has an amazing atmosphere and staff with a great forward thinking attitude to care. The home itself is very modern with excellent facilities and great activities both groups and individual wish lists.


My mother started as a full body hoist patient and had lost a considerable

about of weight. Through good nutrition, personal care and medication, she is now back to a good, normal weight and is walking again. She has also settled very well and is happy and contented in her new surroundings.


Hungerford Care Home is outstanding and I would recommend is as excellent.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne C (Wife of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Hungerford Care Home are so friendly, respectful, caring, gentle, patient and happy. Also, they care for family, especially when the end comes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Russell L (Son of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although I have only been here for three days, my first impressions are that the care and accommodation for my father is of the highest quality.
I'm highly impressed with the diligent staff, their professionalism and duty of care.
My father is frail, vulnerable and ill, and it is comforting to know
that he is being looked after so well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris J (Son of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Hungerford Care Home has been the best place for my mum as the care is second to none and it's close to my home. I can visit anytime. A real pleasure.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne T (Sister-in-law of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
This review is based on visits every few months as opposed to more frequent visits. The care home always make us feel very welcome and the staff are very friendly and helpful especially the reception staff, and the nursing staff are available to answer questions when necessary. The home is clean and
my brother in law says he enjoys the food. I was concerned that he, being bed bound, did not participate in the activities on offer but staff told me that he did and enjoyed interacting with other clients and staff.
I believe he is being very well cared for and his needs are being met.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kopila G (Granddaughter of Resident) published on 16 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are friendly and supportive. They take good care of my grandad. My grandad is very happy. Every time we visit him, he seems happier and he is always dancing. There are days when he is unwell but the staff make sure he is taking his medications on time and bring the doctors in if necessary.
The staff always give information about his weekly activities and they treat us like family. They give an excellent service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew T (Son of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care shown to dad during his time at Hungerford Care Home was exemplary and we - as a family - were much comforted and reassured by the qualities shown by the staff - patient, empathetic and humane, we knew he was in very good hands.
Support of us was also very good - we were always kept informed
and received warmly whenever we visited.
Coping with a loved one with dementia is often difficult, stressful and emotional and Hungerford Care Home did everything possible to alleviate our suffering, as well as dad's.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from William W (Husband of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with this care home. The staff are kind, pleasant and competent. The rooms are nice and the grounds and gardens very pleasant. The only fault I have is that there are not enough car parking spaces.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shriprasad G (Son-in-law of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff members are very welcoming, kind and friendly and my father in law is happy there. Very satisfied with the service and everything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne C (Sister of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was resident in this home for 1 and a half years. Her care in the above home was exemplary. The staff were always kind and caring - both to my sister and our family. When my sister died, the staff at the home were very supportive - for which we are extremely grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael T (Nephew of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you arrive you can see what a lovely place it is. It's secure from the outside, when you come inside you are welcomed with a smile. The care home is very clean (no smells) and very tidy. I am told that the food is good. There are lots of activities going on. My relation is very happy being
in this excellent care home.


Thank you for looking after her so well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very good and help me in the home. The food is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Audrey H (Resident) assisted by family/friend published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault it in any way whatsoever. My husband was in here before me. I have no complaints. Staff from the bottom to the top are wonderful. If I ask for something, it may not come straight away but it is never forgotten. The admin lady is a great help and the receptionist is brilliant.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim B (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has dementia and after two weeks at the first class care home, they found her "too challenging" so we transferred her to Hungerford Care Home. This turned out to be the best decision we could have made and I wish that this had been our first choice. The staff are brilliant and treat her with
respect at all times, even though she can be quite difficult. Facilities are excellent. I cannot recommend this care home enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie C (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff, friendly staff.
Clean environment, warm.
Stimulating classes, excellent entertainment. Excellent, varied food.
Dignity retained for residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glyn H (Son of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received excellent convalescent care in Hungerford Care Home. She is much stronger and brighter after only a few days care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia O (Niece of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff friendly and helpful. Very supportive of service users and I am very happy with the progress my aunt has made. She is always happy, clean and well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Niece of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole very welcoming, friendly and caring. Food could be more imaginative and able to be more responsive to needs.
The resident did find it difficult to understand different accents, better with those who spoke slowly, clearly and got down to her level.
Communication overall improved but
is vitally important.
Receptionist very good, welcoming and always helpful on the phone - patient.
Nursing staff helpful on the phone and took great trouble.
The outlook to the garden from the room was very good and made a great difference to the residents. Also, the opportunity to have her bird table within view was enormously valued by the resident.
Reply from Bella Balaci, Home Manager at Hungerford Care HomeThank you for your helpful feedback, we are always striving to improve our care. In relation to our food, at Hungerford, we firmly believe that when you eat well, you live well too. This is a core part of our Brighterkind philosophy of care, centring on good nutrition and the importance of mealtimes as a social occasion.
All of our food is prepared in-house and is extremely fresh and we have just introduced a new Spring Summer Menu.
As a Home Manager I always strive to respond promptly to emails and operate an open door policy. If there is anything you would like to discuss further, please contact customercare@brighterkind.com or pop into the home anytime. Many thanks, Home Manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie K (Daughter of Resident) published on 6 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother had the pleasure of staying at this lovely home for plus 2 years until her passing away in may 2016. We would visit and it was so clear to us that Mum was treated with respect and dignity but most importantly it was home. All the staff worked tirelessly to ensure a clean, tidy home and the
medical attention provided for Mum was first class but also completed with dignity and loving care.
Hungerford care home to Mum and us was her home and all the people who cared, quality supported and showed love and respect deserve a big thank you.
We still revisit and are made to feel part of their big family, it is a real credit to the team that Mum loved the home and was showed quality care.
We would also like to high-quality of care and respect shown to us after my Mums passing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judy C (Regular Volunteer) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the daughter of an ex-resident, I am full of praise for the service provided.
Now I have returned as a volunteer I am amazed how friendly everyone is.
From the receptionist to the carers, to catering staff to cleaners, all are great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Hungerford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Hungerford Care Home is calculated as follows: ( (297 Excellents x 5) + (76 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 384 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hungerford Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (3)

Julie

Julie Daley

Job Title: Home Manager Joined: 2023

Julie Daley, the Home Manager at Hungerford, has over 20 years of experience in health and social care. Starting as a care assistant, she has steadily advanced to management roles, holding managerial positions for the past decade. Before Hungerford, she was the registered manager and operations manager at a residential mental health clinic for over four years. One of her proudest achievements is obtaining CQC registration for a new clinic and achieving top ratings in all areas during the first inspection.


Outside of work, Julie enjoys reading and spending time with her family. Her most significant personal achievement is raising a child with special needs and advocating for her quality of life.


Julie advises those seeking the right care home to thoroughly explore and connect with the staff and management to ensure a good fit. She finds great joy in leading her team to success and cherishes the family-like atmosphere at Hungerford. For those considering a career in care, her advice is to embrace new opportunities, as it is one of the most rewarding fields.

Sue

Sue Weaver

Job Title: Senior Care Assistant Joined: 2001

Working for Hungerford Care Home for 16 years. Caring for people is a very rewarding job. It is a privilege enjoining a cup of tea with the people you really care for.

Elaine

Elaine Norman

Job Title: Housekeeping Joined: 2008

Working for Hungerford Care Home for 8 years. It is a lovely atmosphere, everybody here is very nice and friendly.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hungerford Care Home to verify any information. View our terms and conditions. Hungerford Care Home has an Enhanced Service - more info.