Hungerford Care Home

Wantage Road, Hungerford Newtown, Hungerford RG17 0PN
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9.8 144 Reviews
  • Hungerford Care Home, Hungerford
Hungerford Care Home provides general nursing care and more focused nursing care for residents living with dementia.

Situated in rural Berkshire on the outskirts of the historic market town of Hungerford, the home has extensive grounds and gardens with a rose garden and an orchard, where wildlife can frequently be spotted.

The home offers a range of onsite facilities and services, including hairdressing, aromatherapy, and chiropody, while the dementia wing has a multi-sensory room.

Residents can eat tasty and nutritious meals, which are freshly cooked by onsite chefs, in the communal dining room or privately in their own rooms if they wish to do so. Residents are welcome to offer input to menu ideas, with a Residents’ Food Committee meeting quarterly to provide them with the opportunity to do this.

The home’s activities coordinator provides residents with a detailed recreation programme to ensure they are engaged and occupied throughout their time at Hungerford Care Home. These are organised with input from residents and relatives.
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Care Provided by Hungerford Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1400
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1650 – £1650
  • RESPITE Self-Funded Residential Care: £1600 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1850 – £1850

Fees are subject to assessment of individual needs and dependencies and the above is intended as a guide only. We will discuss funding and fees with you in detail during the course of your enquiry.

These prices are only a guideline, please contact Hungerford Care Home to find out the exact price for your requirements.

Contact Hungerford Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hungerford Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Daley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • The home welcome all visitors, including the furry kind.

Parking

  • On site parking is available.

Hungerford Care Home Reviews (144)

9.8

Hungerford Care Home has a Review Score of 9.8 (9.753) out of 10, based on 34 reviews in the last 2 years.
Over all time Hungerford Care Home has 144 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hungerford Care Home
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Total of 144, showing 121-140
Review from Judy C (Regular Volunteer) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the daughter of an ex-resident, I am full of praise for the service provided.
Now I have returned as a volunteer I am amazed how friendly everyone is.
From the receptionist to the carers, to catering staff to cleaners, all are great.
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Review from Jonathan S (Grandson of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have observed high quality of care for my grandmother. The staff are polite, kind and extremely patient.
My grandmother always seems calm and content in her surroundings. The room/facilities seem ample and the building is well situated, quiet and in an attractive setting.
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Review from P B (Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring home, lovely staff, better than I expected having viewed many.
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Review from F S (Daughter-in-law of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very welcoming, very friendly, very helpful and only too pleased to do whatever is wanted or needed. Lots of things going on if you want to join in. Lovely and bright, clean and caring. Garden looks lovely too. Food is delicious - my mother in law is actually eating and has an appetite,
something I've never known before!
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Review from Kathleen W (Sister of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can only speak as a visitor as my sister's goddaughter deals with any arrangements and finances with the care home.
I have always found the staff helpful and cheerful, always ready to listen.
There has been a change for the better since my sister moved from her previous care home.
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Review from Chris H (Son of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed with the level of care my dad has been provided. Carers are very responsive to the needs of residents and helpful when anything goes wrong. Staff are very friendly and the surroundings are pleasant to be in.
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Review from Alex B (Wife of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the home to be friendly and relaxed with a good standard of professional care. My husband is comfortable in his room and enjoys having his meals and tea breaks in his room. All the staff are friendly towards my husband and enjoy a bit of banter with him.
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Review from Peter A (Son-in-law of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent home with friendly and caring staff making every effort to ensure that the residents have a good quality of life. There are regular outings and a wide range of activities to keep residents stimulated.
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Review from S F (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was admitted to Hungerford Care Home at very short notice. We were given a very warm welcome and everything was done to make the transition as stress free as possible. It was made very clear that the staff are there to support the whole family and there is always someone available for a chat
or advice if needed. Mother has a clean and cosy room with a fabulous view of the countryside and a peak at the menus suggests a varied and appetising choice of food. Early days but we are hopeful mother will settle well.
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Review from Vincent R (Son of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Hungerford Care Home has, in my experience, provided the best care for its residents, including my mother.
The home has undergone great improvements over the past 12 months - a complete refurbishment.
The staff are, without exception, the greatest asset this home has.
The activities co-ordinator
is exceptional and works hard to include all residents in some form of activities throughout the weeks. Hard work, well done.
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Review from Marion U (Daughter-in-law of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The receptionist is always polite and cheerful. My mother in law is well looked after, and the staff are brilliant. The food has no faults. The staff are always encouraging my mother in law to join in activities, not always does she choose to join in though. The home manager is supportive when we need
her. The care coordinator is very helpful. My mother in law is very happy here.
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Review from Henry P (Husband of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speaking on behalf of my wife, I would like to say thank you for the care taken regarding her total disability.
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Review from D F (Husband of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The general atmosphere in the home and the demeanour of the staff can only be described as very good to excellent.
The staff make every effort to make daily life as pleasant as possible for the residents.
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Review from J B (Resident) assisted by family/friend published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently I have moved rooms, the staff asked if I would like to move as one came available. My room is very nice even my old one was lovely too. The staff here are excellent and they treat everyone with dignity and respect. My favourite meal is fish and chips and we have this every Friday. I would recommend
this care home to friends and family as they are very professional in all that they do. The staff are what makes this home so special.
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Review from M H (Son of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring approach.
It is a great weight off the family's mind knowing that she is safe and cared for.
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Review from David S (Son of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was admitted into Hungerford Care Home in Jan 2016, she suffers from dementia. My wife works there as the activities coordinator and she introduced me to the manager. The manager achieved to make Hungerford Care Home the best in the area and having seen others briefly whilst trying to decide
which care home would be suitable for my mother, I think she is succeeding.
My wife has worked in a number of care homes before taking up employment at Hungerford Care Home a year ago, she knows the "market" and she agrees.
My mother is well looked after by excellent staff, is safe and seems to be happy here (although she has no idea where she is!!)
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Review from Helen W (Daughter of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the care staff, home manager, everyone is absolutely brilliant. The support given by everyone is at a high level! The room is a very good standard. Activities have improved a lot recently and they always put a smile one peoples too.


All the staff are very professional, polite, kind, caring

and always welcoming by a big smile on reception too!
I would recommend Hungerford Care Home to friends and family.
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Review from Peter K (Son-in-law of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum-in-law was cared for until her death in May 2016. I would like to thank Hungerford nursing home for making it a lovely home, caring environment and professional. All the staff are stars who smile and care in an exceptional manner. It was a home for my mother-in-law and nothing was too much.
I would highly recommend.
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Review from Dorothy R (Wife of Resident) published on 4 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything very good. No complaints.
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Review from George L (Son of Resident) published on 7 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been a regular visitor to a relative in Hungerford Care Home for the past 5 years, we have always found the staff caring & polite with time for a chat. Activities have improved for those able to take part, the home has been greatly improved after the recent refurbishments. The garden is always
well kept & in the better weather it is a lovely place to sit.
My wife and myself would like to thank all the staff for the past 5 years of wonderful care given to my mother.
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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Hungerford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Hungerford Care Home is calculated as follows: ( (309 Excellents x 5) + (76 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 396 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hungerford Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (3)

Julie

Julie Daley

Job Title: Home Manager Joined: 2023

Julie Daley, the Home Manager at Hungerford, has over 20 years of experience in health and social care. Starting as a care assistant, she has steadily advanced to management roles, holding managerial positions for the past decade. Before Hungerford, she was the registered manager and operations manager at a residential mental health clinic for over four years. One of her proudest achievements is obtaining CQC registration for a new clinic and achieving top ratings in all areas during the first inspection.


Outside of work, Julie enjoys reading and spending time with her family. Her most significant personal achievement is raising a child with special needs and advocating for her quality of life.


Julie advises those seeking the right care home to thoroughly explore and connect with the staff and management to ensure a good fit. She finds great joy in leading her team to success and cherishes the family-like atmosphere at Hungerford. For those considering a career in care, her advice is to embrace new opportunities, as it is one of the most rewarding fields.

Sue

Sue Weaver

Job Title: Senior Care Assistant Joined: 2001

Working for Hungerford Care Home for 16 years. Caring for people is a very rewarding job. It is a privilege enjoining a cup of tea with the people you really care for.

Elaine

Elaine Norman

Job Title: Housekeeping Joined: 2008

Working for Hungerford Care Home for 8 years. It is a lovely atmosphere, everybody here is very nice and friendly.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hungerford Care Home to verify any information. View our terms and conditions. Hungerford Care Home has an Enhanced Service - more info.