
The care home is homely and the staff are all lovely as well as being professionalS L(Daughter of Resident/Service User)

all the staff have been kind, helpful and supportive to mumS M(Daughter of Resident/Service User)

The staff facilities and service at Thatcham Court are second to noneRussell K(Husband of Resident/Service User)

The care home is homely and the staff are all lovely as well as being professionalS L(Daughter of Resident/Service User)

all the staff have been kind, helpful and supportive to mumS M(Daughter of Resident/Service User)

The staff facilities and service at Thatcham Court are second to noneRussell K(Husband of Resident/Service User)

Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's and short-stay care. The home can provide an assessment within 48 hours and, in some cases, welcome the resident the same day.
This home is situated in the centre of Thatcham...
Care Provided by Thatcham Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Thatcham Court Care Home for full pricing details and T&Cs.
Contact Thatcham Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Abigail Terry (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. Several parks and a shopping centre are just a short walk away. The home is also within easy reach of Highclere Castle, the Nature Discovery Centre and the town of Newbury.
Parking
- Lots of on-site parking available.
Thatcham Court Care Home Reviews (83)
Thatcham Court Care Home has a Review Score of 9.7 (9.725) out of 10, based on 23 reviews in the last 2 years.
Over all time Thatcham Court Care Home has 83 reviews.
My mum, brother and I are extremely grateful for the excellent care given to my dad since he arrived at Thatcham Court, approaching a year ago. Like most families in a similar position to ours, we really didn't know what to expect when Dad first arrived but the staff at Thatcham Court have been brilliant since day one and put our minds at rest. A special mention and thanks to the amazing team on Bluebell.
Thank you for your kind words. We are glad to hear that you are reassured by the care and support your Dad receives from the staff at Thatcham Court. I will pass your lovely compliment on to the whole team. Thank you again.
The care mum has received has been brilliant. The staff are always there to help if you have any problems. I receive regular calls to inform me how mum is getting on. Overall I would highly recommend Thatcham Court Care Home.
Thank you for your review. We are glad to hear that you feel your mum's care is "brilliant" and that you are always well informed of how she is doing. Thank you for your recommendation.
My experience with this care home, including my other visits, has been wonderful. Everyone makes you welcome and are friendly and helpful. I know that my mum is safe and being care for in the same way I would try and give her.
Thank you for your lovely review. We are so happy to hear you feel welcomed and that your Mum is getting the best care possible.
My father has been at the home since July 2019. This year we have had only window visits. The home has coped really well and has made every effort to keep contact between us. I know Dad is very well looked after and very safe during these uncertain days. They are always at the end of the phone if I have had any concerns.
We are very happy to hear you are satisfied with the quality of our care. Thank you for your feedback.
Thatcham Court - first class in every respect!
We really appreciate you taking the time to leave us such kind feedback. Thank you.
I feel reassured that my husband is being looked after so well. Their endless patience and care are so commendable. I really appreciate how they keep in touch with us to let us know how he is. The genuine affection for my husband is so lovely to see.
We are very happy to hear you are satisfied with the quality of our care. We also really appreciate you taking the time to leave us such lovely comments.
My nan liked a cup of tea and a sing-song and if that activity wasn’t on you’d be sure to see a member of the other departments singing along with her and it was these special selfless moments that make Thatcham Court unique!
The care and dedication shown was always apparent and I wouldn’t have wanted my nan to have been anywhere else!
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My Grandad is staying at this care home, having recently and very suddenly being diagnosed with Lewy Body Dementia after suffering a fall. He was not in a great way in hospital but is coming along in leaps and bounds at this care home. Although I haven't been able to visit due to Covid, I know the staff have been looking after him so well, and have really put in the time and effort needed to get him to come out of his shell and get him to progress; something which the hospital could not do. Thank you to all of the staff for being so caring and for looking after him so well.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your grandad in our care.
My dad went to the care home straight from hospital, he was in an extremely bad way but due to the amazing, loving, caring dedication of staff, I feel as though I have my dad back. My dad was not eating, drinking or walking, he was actually getting worse in the hospital as they could not give him time which he needed. The amazing team on bluebell have got my dad walking, drinking, feeding himself and eating. His clothes are clean, my dad is clean, nails manicured, hair cut, clean-shaven and on Saturday he saw the chiropodist - dad loves getting his feet done. He has put 5lb on in two weeks... what more can I say barring thank you so much to everyone who is caring for my dad. He really is being treated like a King, he has his dignity back and I have my Dad back.
We really appreciate you taking the time to leave us such lovely comments. We are glad to help you and your family through such a difficult time.
My father has recently been admitted to the care home following a rapid onset of dementia. The home has been fabulous in the help and support provided at this very difficult time for my father sister and myself. Even though my father has been there for a short period the staff are working extremely hard to make sure all my father's needs are met. I would not hesitate to recommend this home.
Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
The staff facilities and service at Thatcham Court are second to none and the home is to be highly recommended for the care and attention given to my wife in her last days.
Thank you for the kind comments, we really appreciate it.
Dad became a resident in November 2019. As a family, we have nothing but praise for the staff at Thatcham Court. Dad settled in really quickly. The care home is homely and the staff are all lovely as well as being professional. It has been a difficult time for us as a family but seeing dad happy and settled has made it a lot easier.
Thank you for trusting us with your fathers care. We are very happy to hear he's settled in well and that you are satisfied with the level of our care.
On my regular visits, my dad was unclean, unshaven with excrement under his fingernails despite a note saying his hands must be cleaned before meals this was frequently ignored.
Stains on walls and food from dinner left for a long time on the bedroom floor after meals.
I had to ask on numerous occasions about activities and trips as my dad was often left alone in his room with little interaction. Certainly not what you would expect for a care profession. I would urge anyone to think twice about placing their loved one here.
We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could look into this further?
I have discussed this with management on many occasions.
Thank you for your feedback. Our resident’s health and well being is an absolute priority. We will discuss your feedback with the home’s manager to help us continually improve our service.
It is stressful settling in a family member but all the staff have been kind, helpful and supportive to mum and I.
Thank you for your kind review. We hope your mum feels a bit more settled now.
I have found all the staff very helpful in wanting to look after my dad. They all do their job with the utmost care and dedication. I cared for dad myself for 4 years before he went into hospital, unfortunately after he was discharged he was unable to go home, we did have a short time in another care home but was a lot happier when he came to Thatcham Court, he settled straight away it is a home from home.
Thank you for trusting us with your fathers care. We have a genuine regard for all of our residents, so please let us know if there is anything else we can do to make your father feel comfortable.
My mum is extremely well cared for. The staff are very kind and take the time to come to her and to sit down and have a chat when they can as my mother is bedbound this is very important to her.
Thank you for taking the time to leave this review. Our resident’s health and well being is an absolute priority, so please let us know if there is anything we can do to make mothers stay as comfortable as possible.
Residents seem well looked after and the staff are polite and friendly. It is always clean.
The home is comfortable and offers lots of entertainment and activities.
My mother-in-law has now moved in too and we know she will be well cared for.
Thank you for your kind words, Virginia. We are happy to hear you can trust us with your loved ones care.
Choosing a care home for parents is a huge responsibility and an important decision which can impact on so many aspects of that person's wellbeing. Our family needed to be sure that dad was being cared for and was safe at all times. We are so happy with all aspects of his care at Thatcham Court - wonderful staff so caring and warm, bright, clean and homely environment, a lovely garden to sit in when warm and delicious food. Very happy with this care home and would recommend.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything else we can do for you or your father.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (0) & Events (0)
There are no news items for Thatcham Court Care Home.
There are no upcoming events for Thatcham Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Thatcham Court Care Home.
Meet the Team (8)

Around twenty years ago I started my career while raising my children, as the children got older I had more time to give to my work life. I have worked for North Devon Social Services and West Berkshire Social Services Community Care, which I really enjoyed and met some amazing people.
Just over seven years ago I joined the team at Thatcham Court and haven’t looked back since. The team at Thatcham are friendly, welcoming and well trained; we aim to give high quality care not only for our residents, for their relatives too when they need us.

I started working at Thatcham Court in Aug 2014. Before I came to Thatcham Court I was working at Tesco and although I enjoyed my job I felt that I needed more and something more fulfilling. This is when I came to Thatcham court as a care assistant.
After working as a care assistant for one and a half years, and developing my skills, I was then promoted to senior care assistant and remained in this role for around a further one and a half years before being promoted to care team leader. During this time I have completed my medication management level two, NVQ 2 and I am just about to complete my level 3. I am also the wound care champion for the home.
I like working at Thatcham Court because we have a close knit team who always support each other. My job is very rewarding and I love coming to work.

I have been in the caring profession for eight years with a brief period in retail, I then decided that I needed more and a more fulfilling job and this then led me to Thatcham Court where I became a care assistant. I worked as a care assistant for around two and a half years and was then promoted to senior care assistant.
Whilst I enjoyed the role as senior care assistant I decided that my skills lay better within the activity field. I have always been artistic with a love of crafts, photography etc, and with my acquired senior carer knowledge and skills I felt that I was in a very good position to take on the role of activities coordinator as soon as such a vacancy appeared.
I very soon progressed to senior activities coordinator. I feel I made the right decision, as since being part of the activities team I have brought stimulation to our residents and they, in turn, have broaden my ideas and creativity to bring them an enriched experience within the home and to also build on our links within the community.Thatcham Court is more then just a care home, we are one big family.

I left school at 16 years old and became a trainee chef for an electrical company under the supervision of a ex-Army chef. I then progressed from here in different roles; television and film location catering, deputy manager at Kingston Hospital in the catering department and sous chef at air products head office. I then became chef manager in a nursing home.
I then opted for a change in career and went into security for a short while but my heart and passion was in cooking and I this is when I joined a Bupa care home care in Fleet for around two years. I then transferred to Thatcham Court in January 2017.
At Thatcham Court we pride ourselves on our home made food and always trying new things and new ways in meeting all our residents needs.
I enjoy working at Thatcham Court because it's a nice home, with nice people and an outstanding team with a friendly, family atmosphere.

I am the Financial Administrator at Thatcham Court. I had always been interested in working as a secretary so, when I first started work in the manufacturing business, joining a company on a YTS scheme this was as a secretarial assistant. I stayed at the same place, doing a variety of different roles, until I was made redundant.
Shortly after joining a new company, as a wages clerk, I became pregnant with my first child and did not return to work on a full time basis until both my children were at school. This was when my career in the care sector really began, as I joined a company as an administrator for the domiciliary team, before helping out with some care in the community. My last role was a deputy manager, which I didn’t enjoy so after much consideration I decided to leave and worked at another manufacturing company, in the accounts department.
However my passion for working in the care sector did not diminish so when the opportunity arose to join Thatcham Court, as a financial administrator, I was only too happy to apply and was delighted to be accepted.
I have now been working at Thatcham Court for just over two years and love being part of the amazing team that works here.

I was born in Reading in 1965 and I am the youngest of three but have lived in Thatcham all my life.
My first job after leaving school was as an office junior for a large firm of solicitors in Newbury. It was whilst working there I met my husband whom I married in 1985. I left the solicitors after a couple of years to gain experience in other non legal environments. I discovered though I preferred working for a law practice and joined a firm in Thatcham as a full time legal secretary but then, after the birth of my son, I worked part time as a receptionist/secretary. I worked at this firm for almost 30 years until it had to close in 2015.
I started working at Bupa Thatcham Court in June 2016 as a part time receptionist. I absolutely love my job which is down to the wonderful residents who live here. Thatcham Court is a really warm, caring, fun loving home where no two days are the same.

I have been working at Thatcham Court for just over three years.
For the previous twenty years I have had senior reception/admin positions in two prominent, local health related establishments. My links with the Thatcham Court community are therefore strong and even within Thatcham Court, I often meet those I have known and befriended in my last positions, or have known in my thirty eight years of living here.
I also have strong links with Thatcham Court itself, my father-in-law was a resident here for over two years and his care was exemplary.
Thatcham Court has a strong family feel to it and this makes for a close team with caring for each other and our residents at it's heart.
I came to Thatcham Court with the hope that I would feel fulfilled and rewarded in my role and that I could possibly give more than had been possible in previous (NHS) positions and I have not been disappointed.

I have been a home manager at Thatcham Court since 2023. My career began in the care sector as a Carer in both Domiciliary and Care Homes. I then worked at a Nursing Home in Foxfield for 6 years as a Senior Carer. I wanted to find an opportunity to progress, so I started my role as a Care Coordinator at a centre in Newbury but soon got promoted to Manager. Within 6 months of being Manager, I improved the facility's CQC rating from a 'Requires Improvement' to 'Good'. Once I achieved this, I decided I wanted to return to the Care Home sector, which is when I found the designated Home Manager position at Thatcham Court. I have my NVQ Level 5 and I'm hoping to start my Level 7 as soon as possible.
I strive to take our service users' feedback on board and always look at ways to go above and beyond for each and every resident, and their families. I love the "home from home" environment. I encourage a person-centred experience for all residents and staff, and I enjoyed getting to know everyone at a personal level ensuring that everyone's interests and needs are met. I am proud of what I do, and I am proud to work for Bupa.
I live in Newbury, which is a ten-minute drive to Thatcham Court, with my husband, Oli. I enjoy gardening when the weather is nice, and I love crafts. Travelling is a big hobby of mine, and I especially enjoy visiting my dad who lives in Spain. My husband and I like to go abroad to different countries, Italy is our favourite. I absolutely love Autumn and Christmas! We are hoping to get a puppy in the near future but my husband just needs that extra bit of convincing- watch this space.
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