Longlea Nursing Home

Long Lea, Fifield Road, Fifield, Maidenhead SL6 2PG
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9.8 15 Reviews
  • Longlea Nursing Home, Maidenhead
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1800
  • Self-Funded Nursing Dementia Care: £1400 – £1800
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

Board Residence and nursing care are included in the fees, the only extras are for hairdressing, chiropody and newspapers.
Laundry, all meals, activities and outings are also included in the fees.

These prices are only a guideline, please contact Longlea Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Longlea Ltd

Person in charge

  • Madalina Lovin (Manager)

Local Authority / Social Services

Admission Criteria

  • Both private and local authority clients are accepted subject to assessment of the needs of the individual to ensure that these needs can be met by the Home.
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors are welcome to visit at any time but are requested to avoid meal times,

Parking

  • Large car park in front of the home with ample parking.

9.8

Longlea Nursing Home has a Review Score of 9.8 (9.831) out of 10, based on 12 reviews in the last 2 years. Over all time Longlea Nursing Home has 15 reviews.

Overall Experience

  • 12
  • 2
  • 1
  • 0
  • 0

Date Published

15
4
4
12
3
Overall Experience  Overall Experience 5.0 out of 5

My 89 year old mother was admitted for Palliative care for her final 3 weeks after repeated spells in hospital. I found the staff to be welcoming, caring, respectful and well trained. Mum was treated with dignity at all times. She was in considerable pain and all of the staff were so gentle with her
in difficult circumstances. Mum recognised she was being very well looked after ( being a former district nurse herself) and the staff did everything they could to make her as comfortable as possible. We were kept well informed of her medical care and what the next steps would be. They made a very difficult time more bearable and I felt supported at all times.

Reply from Karen Grainger, Accounts Manager at Longlea Nursing Home

Thank you for your kind comments they are very much appreciated. Our management and staff team are committed to providing high-quality care and support to all our residents, and it's always encouraging to receive such positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

My grandma was admitted to Longlea following a fall, the medical care has been exceptional. During her time at longlea all the staff have made her and us feel part of the family.
They have gone above and beyond to make her Brief stay a very happy one.
I would highly recommend this to anyone having
to put a family member in to a care facility.

Reply from Karen Grainger, Accounts Manager at Longlea Nursing Home

Thank you for your kind comments they are very much appreciated. Our management and staff team are committed to providing high-quality care and support to all our residents, and it's always encouraging to receive such positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Care home was:
Caring
Helpful
All staff friendly and willing to help
Supportive to family and understanding
Happy environment.
All staff greet with a smile on their faces.
Welcoming.

Reply from Karen Grainger, Accounts Manager at Longlea Nursing Home

Thank you for your kind comments they are very much appreciated. Our management and staff team are committed to providing high-quality care and support to all our residents, and it's always encouraging to receive such positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the care at Longlea to be excellent. My husband has advanced dementia and nursing needs. The carers are all lovely, and he is treated with kindness. There is always a nurse on duty. They and all the staff are brilliant, and this gives me peace of mind. The home is small and has a caring,
family feel. It is clean and well run.

Reply from Vlad Nastasa, Assistant Manager at Longlea Nursing Home

We very much appreciate the comments received. The management and staff endeavour to provide good care and support to all the residents.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is good, no problems. Very satisfied in all areas.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely happy with the overall care.

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Overall Experience  Overall Experience 5.0 out of 5

I have been coming to Longlea Nursing Home for the last six months. I have experienced a great sense of respect from the staff and administration. They are doing a great job of taking care of the residents with dignity and respect. I also have had a choice of having meals with them. They are well prepared.
The rooms are very clean. I must say it is my favourite care home. Wishing them God's blessings!

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Overall Experience  Overall Experience 5.0 out of 5

I find that the nursing home and staff are very good, friendly, and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Longlea as an emergency placement as 24-hour home care was withdrawn in November 2023. Longlea have been amazing. All staff are kind and accepting of resident needs. Very friendly and helpful. Fun, good-humoured with residents.

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Overall Experience  Overall Experience 5.0 out of 5

My friend is a long-term resident of Longlea Care Home. She has been happy and well cared for at the home during this time. Following a short hospital stay recently, she has rebounded beautifully with the care and support of the staff. She is socialising well and taking more exercise in response to
the encouragement of the staff.

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Overall Experience  Overall Experience 4.0 out of 5

Longley has undergone a number of personnel changes throughout 2023 which did, in my opinion, have an impact on the overall experience. However, I have noticed that the atmosphere, camaraderie and communication by the carers have visibly improved and there are more inclusive, fun activities planned
with the residents in the lounge which is really encouraging. There seems to be more stability in terms of staffing and everyone seems far more settled and happy which is great to see.

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Overall Experience  Overall Experience 5.0 out of 5

Longlea took my mother on an hour's notice.
She received empathetic, loving care. Her medical issues were resolved and she was very content during her stay here.

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Overall Experience  Overall Experience 5.0 out of 5

My sister was in Longlea Nursing Home for 2 months for end-of-life care. A distressing time for her and us was ameliorated by the lovely staff there. It seemed that each one, regardless of role, took personal responsibility for trying to ease the suffering of the patient and visitors, often going out
of their way to do so.
If I could describe Longlea in one word it would be: kind.

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Overall Experience  Overall Experience 3.0 out of 5

My experience with this care home began in 2020 when my mother became a resident. The atmosphere was cheerful, serene and efficient. There was a wide range of visiting entertainers and activities. Then Covid arrived. The staff were heroic through lockdowns, and we seemed to be returning to normal by
2022, but it appears all was not well. So many familiar faces disappeared, but when the excellent manager and two deputies left with little warning, the atmosphere became very peculiar. Staff were reluctant to speak about the change to the point of secrecy. At this point, my mother's mental health deteriorated, and I was left trying to judge if her descriptions of poor treatment were true or delusional. At times, she was fearful, especially of the night staff.
I now visit another resident since my mother passed away. It seems the home is turning a corner after the dramatic change of personnel as this resident doesn't voice any grumbles. Might finances stretch to providing some entertainment and stimulation for residents.

Reply from Diana Guy, Administrator at Longlea Nursing Home

In response to the reviewer`s comment we would like to point out that there is now new management in post with a fresh well established team.
The Home has an Activities Co-Ordinator, singing/dancing sessions and an exercise class.

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Overall Experience  Overall Experience 4.0 out of 5

Dad is happy here and well cared for. Several months ago, we had an issue which was immediately dealt with. Very satisfactory.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Longlea Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Longlea Nursing Home is calculated as follows: ( (122 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 142 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longlea Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Longlea Nursing Home

What types of Care is Longlea Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Longlea Nursing Home have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Longlea Nursing Home?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longlea Nursing Home to the centre of Maidenhead?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longlea Nursing Home to verify any information. View our terms and conditions. Longlea Nursing Home has an Basic Service - more info.