
The dedication of the staff is very professional and the quality of the care was outstandingG G(Son of Resident/Service User)

I cannot fault all the hard work the staff do. They go above and beyond to give the best careGeorgia(Granddaughter of Resident/Service User)

Such a lovely buzz about the place as soon as you walk inJulia M(Niece of Resident/Service User)

The dedication of the staff is very professional and the quality of the care was outstandingG G(Son of Resident/Service User)

I cannot fault all the hard work the staff do. They go above and beyond to give the best careGeorgia(Granddaughter of Resident/Service User)

Such a lovely buzz about the place as soon as you walk inJulia M(Niece of Resident/Service User)

St Mark’s is a welcoming home for adults in need of nursing, residential, dementia or palliative care. It also provides specialist nursing care for people living with Parkinson’s disease and Huntington’s disease.
Short stays are available for those looking for respite or convalescence care, alongside flexible day care services.
The home is split into four areas, made up of three nursing floors and a dedicated dementia area which is pleasant and modern,...
Care Provided by St Mark's Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact St Mark's Care Home for full pricing details and T&Cs.
Contact St Mark's Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Hazel Corrigan(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
Room Information
- Single Rooms (80)
Visiting
- The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance.
Parking
- Parking onsite.
St Mark's Care Home Reviews (125)
St Mark's Care Home has a Review Score of 9.6 (9.563) out of 10, based on 26 reviews in the last 2 years.
Over all time St Mark's Care Home has 125 reviews.
The care he had from all the staff was first class, and he is now recovering well at home.
Thank you for your feedback. We are happy to have been able to give your Husband the care he needed following his surgery. It is great to hear that he is continuing to recover well now he is back home.
So Our Jeanie became a resident January 2025, from that day I have no faults, the staff are amazing, caring, kind will go above and beyond to help, so much for the residents to do daily, rooms are lovely even more so now its being revamped, can't fault none of the staff up on henley, Anil and Maria was my go to people who are amazing, Henley unit will always have a place in my heart
We appreciate you sharing your experience with our home. It is always wonderful to hear words like "Kind" and "Caring" being used to describe our staff and knowing that you feel reassured about your Friend's care is the best feedback we can receive. Hopefully you will go away from this feeling like your loved one received the best possible care.
If you are considering sending your loved one with dementia to St Mark's Care Home, I would urge you to be vigilant and make sure any concerns you have are actually and correctly documented and followed-up by management.
It took the death of my mother and the injuries she sustained at St Mark's for the management to hopefully 'put their house in order'.
Serious failings were found following an independent Bupa review, a RBWM council's safeguarding visit and an unannounced CQC inspection resulting in the home's rating downgraded to 'Requires Improvement '.
I sincerely hope the many recommendations for improvement are implemented and Bupa's own company policies, processes and procedures, and statutory reporting, will now in fact be adhered to by nursing staff and management at St Mark's.
It is too late for our family but hopefully no one else will have to suffer the pain and distress we have experienced.
We are deeply sorry for your loss and for the distress you and your family have experienced, and we appreciate you taking the time to share your feedback. We take concerns like these extremely seriously and remain committed to learning from feedback and working closely with regulators to ensure the highest standards of care, safety and continuous improvement at St Mark's Care Home.
My parents have settled well in St Marks. The staff are very friendly and attentive. Their rooms are so a good quality and nice view of the garden. Any issues maintenance staff help immediately. There are a range of different activities each day which helps keep them active and interact with other residents and local community. The doctor visiting each week takes pressure off my commitments and helps keep them all well. The Eton Unit staff communicate with me regularly on their well being. The menu and dietary provision for coeliacs needs more effort to offer inclusive food for dad.
We're so grateful that you've taken the time to share your thoughts. Knowing that you feel reassured about your loved one's care is the best feedback we can receive and we are pleased to hear that your Parents have settled in well. We will discuss your feedback with the home's manager to help them continually improve their service.
My dear friend is settling in well, and her key worker is looking after her really well. Nothing is too much trouble for the staff, and Tony does all he can for her.
Thank you for your feedback. We are happy to hear your friend is settling in well and that she feels well cared for by Tony. Thank you again for your kind comments.
Activities to engage the residents are appropriate and engage them in everyday live all year round.
We're so grateful that you've taken the time to share your thoughts. Thank you for recognizing the care and dedication of our team. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're committed to continuing to support you and your family in every way we can.
All the staff are amazing and take good care of Mum. Tomi, Kim & Dani are especially good with her, getting her dancing and playing games to occupy her and distract her when she is in her wandering mode. The Thursday music session in the Windsor Ward is amazing, really gets Mum going and you can see how much she enjoys it. I wish there could be more sessions like this for the Windsor Ward.
Thank you for your lovely review. Your words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Thank you for recognizing the care and dedication of our team. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.
I am happy knowing that my friend is safe there. Staff are very patient with the residents. They make visitors welcome. Lots of activities if the residents want to join in. Lovely garden to sit in. Very nice feel to the home.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Friend in our care. It is always nice to hear words like "Patient" being used to describe our Staff. We hope to continue providing your Friend with the best possible care.
I have visited my ex husband on a number of occasions and have found staff, food, hospitality and environment extremely clean, happy and friendly.
We appreciate you taking the time to leave us your comments. It is good to hear that you have always found our staff to be friendly and happy. We look forward to seeing you at St Marks again soon.
I have found all staff are friendly and totally commited to the care of my resident. They are always most welcoming. They are considerate and nothing seems to be any trouble to them. I am impressed with the number of activities available. I couldn't ask for a better resident of care for my relative. I would recommend this care home as a home from home place.
Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and hope you all feel like a part of our care home family. We hope to continue providing your loved one with the best possible care.
My husband is in the st marks care home and is cared for brilliantly. I can honestly say when I leave after visiting I go home with peace of mind. The carers are brilliant and are there for me too. Food is lovely and my husband can be a difficult patient but nothing is too much trouble.
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is lovely to hear that the carers are there for you too. We hope to continue providing your Husband with the best possible care.
My dad just entered St Marks and our initial experience has been excellent. The staff really seem to care and are friendly - I have to single out one staff member who has developed a rapport with my dad and is giving him really good personal care
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care.
Lovely experience. I visit fairly often and always pleased with staff courtesy and care of my friend. Had a meal on this visit which was delicious.
Thank you for your kind words. It is so wonderful to hear that you have had such positive experiences whilst visiting St Mark's Care Home. We hope St Mark's Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
My father has been at St. Mark's for nearly a year. I'm confident that I made the right decision in placing him at St. Mark's and he says it himself that I couldn't have found a better care home for him. He is very well looked after and content -- the staff are marvellous and create a very warm and friendly atmosphere. There are at least two activities for the residents each day, which means that there are many opportunities to socialise and be mentally and physically active. There's even a bar where residents can have a tipple at the regular Happy Hours. Because the building has been purpose built as a care home, the corridors are straight and easy to navigate with walking aids. The gardens are beautiful and the staff do get the residents out in the warmer weather. Many of the residents I've spoken to are happy there and everybody looks so well cared for. Communication with care staff and management has been very good. Overall, I think it's very well run.
Thank you for your lovely review. It is always nice to hear words like "warm" and "Friendly" being used to describe our care. We hope to continue providing your loved one with the best possible care.
Superb, high and excellent standard of care and kindness shown at all times truly home from home. My aunt is very happy and content and it is good to know that she is so well cared for. The nurses and carers are like family to her.
Thank you for your kind words. It is always nice to hear words like "Superb" and "Excellent" being used to describe our care. We hope to continue providing your loved one with the best possible care.
He likes to join in with the activities. Everything is in one place so it is not difficult to get to. Thank you to you all.
Thank you for your kind words. We are very happy to hear you can feel at ease with your brother in our care. We hope to continue providing your loved one with the best possible care.
The best review of a care home must surely be from a resident. To arrive at St Mark's to see my mother smiling and to hear her say " I love it here", is the very best recommendation. These are truly angels working within the dementia unit who treat the residents with care and respect. My mother has been a resident for more than two years and despite arriving to St Mark's recovering from a fractured hip at 98, staff at St Mark's helped her reach 100 years young- soon to be 101!
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We are looking forward to seeing you again.
I can't thank St Marks enough for accommodating us at short notice for respite for my Mum, from the first time I was shown around the home by a lady who was so very helpful, I could feel the warmth of the home at every corner. When Mum went into the home for respite the whole team showed her compassion and understanding and was also very patient with her and us. The nurse was amazing and I have to say that goes for the whole team including, housekeeping, reception and of course all the dedicated carers. They made Mum and us feel very welcome, nothing was too much trouble!
Thank you for taking the time to leave such a lovely review. We are so pleased that from the very beginning of your enquiry, right up to the end of Mum's respite stay, your family and Mum were so well cared for. Thank you for choosing St Marks for the stay, and we will certainly pass your comments on to the manager.
Throughout the 2 3/4 years my cousin was in Eton Ward she was treated with professional care, kindness, and understanding. Her comfort was paramount, and all the staff members gave her a happy life as possible, and her slow decline both physically and mentally was acknowledged. From reception, unit staff, and the laundry staff, everyone gave her consideration and made her feel a valued person in her own right and the weekly signing, dog visits, and crucial visits of passing staff made her day to day bed bound experience no real burden. My cousin's last days were pain-free and dignified, always immaculate. The staff often sat with her. We really appreciate their splendid care and the fact that they made sure she did not die alone.
Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is nice to hear that your cousin was treated with such high levels of respect, care and kindness and that she was comfortable throughout her stay with us at St Mark's Care Home. It is always...
My husband is having his first respite placement and we are very happy that St Mark's was able to assist with this. Their excellent care and support have been invaluable to us both. The staff are attentive to our needs and are very friendly. We hope that this could be the first of many respite stays. Thank you all.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing St Mark's for your stay.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 03 August 2026Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (3) & Events (0)
- 23 Jul 2026
A resident living at St Mark's Bupa Care Home in Maidenhead has just celebrated a remarkable milestone as she turned 106 years old. To mark the occasion, Hilda was paid...
- 08 Jul 2025
Twenty-one staff members from across six Bupa care homes have joined forces to raise over £4,000 for Cancer Research UK. The team of carers climbed 6.4km to the summit of...
- 02 Apr 2025
St Mark’s Bupa Care Home in Maidenhead organised a special visit from a local mobile farm for residents to enjoy. The care home invited Basil and Crew Mobile Farm to...
There are no upcoming events for St Mark's Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for St Mark's Care Home.
Meet the Team (12)

I first joined Bupa in 2022 after managing large pharmacy businesses previously. I absolutely adore helping others and getting to feel as if I have made a difference in their lives. At home, I am kept very busy looking after my two young daughters!

I previously worked in an office but had helped Bupa with activities. I decided I wanted to switch to a more caring role and felt this combined my office skills with my passion for care. My family and I live locally to the home, so it felt like the perfect fit. I love my daily interactions with people of different ages, who come from all walks of life and have amazing stories to tell.

I have worked for Bupa since 2018. I was interested in having a career change in the care sector when I applied for the role at St Mark's Care Home. I knew people already working within the care sector and really wanted to try it for myself, and I am still here! I love the feeling of making a difference in people's lives, and I get to meet so many different types of people.
I live locally, so I know Maidenhead really well, and I spend my free time gardening, doing DIY or spending time with my four grandchildren.

Our housekeeping team comprise a dedicated group of friendly and familiar faces. Amongst long-standing colleagues, we have welcomed new members, who are enjoying their experience getting to know all the residents at St Mark’s. The team are dedicated to ensuring a clean, safe and healthy environment in the home. Aside from keeping our home shipshape, these superstars like to indulge in daily chats with residents.

I have worked in the care profession since 2010, at first locally in the community, before joining Bupa in 2023 absolutely adore helping people, and care is my passion. I live locally to the home with my three children, so my free time is mostly spent taking care of and spending time with them.

I was first introduced to care work by my Auntie who also worked at St Mark's. I fell in love with the job role and am still here six years later! I really enjoy the family atmosphere in the home between the staff and the residents. I live locally at home with my two daughters and adore cooking for them and listening to music.

I have been in maintenance for 45 years and have been with BUPA for over 20 years. My favourite part of the job is making the residents smile. I love having a laugh with them and making their days a bit brighter!
I live locally to the home and enjoy golfing in my spare time.

I started working for Bupa in 2018. I previously worked as a teaching assistant; however, after my Nan was diagnosed with dementia, I wanted to learn how to support her and others in their daily lives. After doing some research, I was so lucky that this position became available and did not hesitate to join the team here at St Marks Care Home. I love making a difference in people's lives and adding happiness to their days. I live locally, and in my free time, I love spending time with my family, visiting London for theatre trips and camping.

I originally started as a carer for Bupa in 2016 and worked my way up in various roles to become the Financial Administrator. I love seeing our residents daily and making a difference in their lives. Due to my role, I also spend a lot of time with residents' friends and family, which I massively enjoy. Outside of work, I am kept busy looking after my young son!

I have been in the care sector since 2015 and started working for Bupa in 2022. I absolutely love talking to the residents daily and getting to know more about their backgrounds and families. I live just around the corner from home and spend most of my time with my young boys. When they're not keeping me busy, I love to travel and read.

I love my role at Bupa and have found a real passion for making the home look the best it possibly can, whilst keeping things safe for staff and residents. I have recently become a dad to a beautiful baby girl and spend my free time living life to the fullest with my wife and baby. I'm a local to Maidenhead and love getting out in the area for good food and enjoying motorsports with friends.

I first started working at the home in 2011. I live locally at home with my wife and children and love to spend my free time with them or play football with friends. The thing I love most about my job is connecting with and supporting residents and making them smile every day.
Frequently Asked Questions about St Mark's Care Home
What types of Care is St Mark's Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Mark's Care Home have?
There are 80 Single Rooms.
What are the Facilities & Services at St Mark's Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Mark's Care Home to the centre of Maidenhead?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mark's Care Home to verify any information. View our terms and conditions. St Mark's Care Home has an Enhanced Service -more info.