
The dedication of the staff is very professional and the quality of the care was outstandingG G(Son of Resident/Service User)

I cannot fault all the hard work the staff do. They go above and beyond to give the best careGeorgia(Granddaughter of Resident/Service User)

Such a lovely buzz about the place as soon as you walk inJulia M(Niece of Resident/Service User)

The dedication of the staff is very professional and the quality of the care was outstandingG G(Son of Resident/Service User)

I cannot fault all the hard work the staff do. They go above and beyond to give the best careGeorgia(Granddaughter of Resident/Service User)

Such a lovely buzz about the place as soon as you walk inJulia M(Niece of Resident/Service User)

St Mark’s is a welcoming home for adults in need of nursing, residential, dementia or palliative care. It also provides specialist nursing care for people living with Parkinson’s disease and Huntington’s disease.
Short stays are available for those looking for respite or convalescence care, alongside flexible day care services.
The home is split into four areas, made up of three nursing floors and a dedicated dementia area which is pleasant and modern,...
Care Provided by St Mark's Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact St Mark's Care Home for full pricing details and T&Cs.
Contact St Mark's Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Hazel Corrigan(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
Room Information
- Single Rooms (80)
Visiting
- The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance.
Parking
- Parking onsite.
St Mark's Care Home Reviews (125)
St Mark's Care Home has a Review Score of 9.6 (9.563) out of 10, based on 26 reviews in the last 2 years.
Over all time St Mark's Care Home has 125 reviews.
My father came into St Mark's in October 2023 after a fall at home and some time in hospital. He has slowly declined because of his fall, and as a family, we cannot thank the staff enough for their caring and empathetic way in which they care for him.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We hope to continue providing your father with the best possible care.
I can't praise the caring staff at St Mark's enough. They were caring, thoughtful and professional at all times. Dad was there until he sadly passed away in December, and the two weeks he was in hospital, the staff telephoned the hospital each day to see how he was. He was always clean and neatly dressed and was very happy there. He could join in the activities he wanted to participate in or do his jigsaw puzzles in the comfort of the lounge, listening to his favourite music. It was a great worry off my mind knowing he was being cared for so well, and if any issues, they contacted me immediately. Also, they were very quick to call in the doctor when needed. He enjoyed being in the garden there, and on numerous occasions, I was present during the activities, both inside and outside. I was very pleased that I chose St Mark's Care Home for Dad to spend his last months as he couldn't be at home.
Thank you for your kind words. We are sorry for your loss, and we are glad to help you and your family through such a difficult time. We are very happy to hear you felt at ease with your dad in our care, and it is always nice to hear from family members feeling like their loved one has been cared...
My mother was a resident at St Mark's throughout COVID and the home had a very tough time. It has now come out the other end and my mother's unit has an established team of staff who always appear happy and caring in their jobs.
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
The experience is heavily influenced by the staff doing the caring. The majority are exceptionally pleasant and supportive; however, there is a minority who are not so friendly. Issues do get addressed, but only after being persistent and following them through.
Thank you for taking the time to leave your kind review. It is always nice to hear words like “exceptionally pleasant” and “supportive” being used to describe our care. We will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
The Outstanding CQC Report is belying.
Within 10 days of admission, my father sustained a “sweat sore”. He was admitted with unblemished skin.
The home operates “One Size Fits All”. There is no person-centred care. Family input was met with animosity. Management was hostile.
Two DoLs assessments were instigated secretly depriving my father of his right to have someone important to him, present.
He was deprived use of his wheelchair. After 10 days of isolation, he suffered delusions. 1:1 activities were refused.
Equality and Diversity training is necessary. My mother is profoundly deaf and struggles to walk. They treated her appallingly.
We were berated by a carer “your father always wants the toilet when family visit at supper time”. On one occasion he waited an hour plus. At home, his carers visited at 4.30 pm.
After notifying the Manager that we were removing my father his response "you have to pay".
We appreciate you taking the time to leave us your comments. We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we can discuss this further? We will discuss your feedback with the home’s manager to help them continually improve their service.
My mother was a resident of St Mark's Care Home for just over two years until she passed away just a few weeks ago. The love, care and kindness that all the teams of nurses, care, support and admin staff gave to my mum and to us as a family throughout all her stay at the home was amazing. These are the most incredible and dedicated people who give everything and more to make each day count for every single resident. This was exemplified even more during the pandemic, as the staff did their utmost to allow essential communication between our mum and us as a family via phone calls, window visits and pod visits. They made sure that our loved ones could still hear or see us in some format, so critical when dealing with residents who suffer from varying degrees of Alzheimer's and dementia. We will never be able to say how grateful we are to St Mark's for looking after Mum so well when it was no longer possible for us to do that at our home anymore. Our heartfelt thanks go out to each and everyone at St Mark's Care Home.
Thank you for taking the time to leave your lovely review. We are sorry for your loss. It is always nice to hear words like “love, care and kindness” being used to describe our care. It is always nice to hear from family members feeling like their loved one has been cared for and looked after....
We find everyone helpful, kind and very approachable. Our cousin is being extremely well cared for and is happy with all the activities provided.
Thank you for your kind words. It is always nice to hear words like “helpful, kind and very approachable” being used to describe our care. We hope to continue providing your cousin with the best possible care.
When I visit, I am always welcomed by the staff. Also, when I ring up, the person answering is always friendly. The bedroom is clean and comfortable. The lounges usually have some music or the television on.
Thank you for your kind words. It is always nice to hear from individuals feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care, and we are looking forward to seeing you again soon.
My experience using the care home has been very good. I visit my son on a daily bases. I was able to visit him during the lockdown and during the time, even when the visits had high cases of Covid because I was given the special privilege of being the main carer for my son. The staff have always been helpful and cooperative. The cleanliness of the place has been excellent. Safety and security have been good.
Thank you for your kind words. We hope St Mark's Care Home did everything possible to make the transition as easy as possible, especially during the lockdown stages. It is always nice to hear words like “helpful” and “cooperative” being used to describe our care. We hope to continue providing your loved one with the best possible care, and we look forward to seeing you again soon.
The care staff and management at St Mark's are fantastic. Mum was looked after so well with advanced dementia in the Windsor Unit for a number of years. Professional and compassionate with great food, garden and services for residents. Thank you for making her last years as comfortable as they could be. We are forever grateful.
Thank you for your lovely review. We are so happy to have been able to provide the environment and the care your Mum needed. Thank you again for choosing us to care for her.
All the staff were helpful and friendly.
I could not recommend the home more highly.
Thank you for taking the time to leave your review. We are pleased to hear the standard of care has been excellent and that the staff were helpful and friendly. Thank you for choosing St Mark's Care Home.
All the staff also treat me with friendliness and are always helpful.
Thank you for taking the time to leave us your lovely comments. We are so pleased to hear you feel at ease with your Mother in our care at St Mark's. Please let us know if there is anything more we can do to make your Mother's stay as comfortable as possible.
In the last week, I have been contacted twice by the attending doctor, who asked for my permission to have my brother put into the hospital. This, I refused (I have power of attorney) as I am convinced that at the closing stage of his life, he is better off with the loving care and attention of the staff at St Mark's.
Thank you for taking the time to leave us your kind words. We are pleased to hear you feel comfortable with your brother in our care at St Mark's. Please do let us know if there is anything more we can do to make him as comfortable as possible.
The staff at the Ascot Ward are always very helpful and mum is very happy being with them. Also, the reception staff are always very helpful and courteous. St Mark's is always clean and mum is always well presented when I see her.
We appreciate you taking the time to leave us your comments. It is nice to hear that you and your mum are happy with the care she receives from us. It is lovely to hear words such as ''Helpful'' and ''Courteous'' to describe our staff. Thank you for choosing St Mark's to care for your mum.
Everyone of the staff was polite, kind and professional. The facilities and cleanliness were outstanding with every attention to detail. The quality of the food was five stars, both in the choices and quality. The medical was also exceptional and delivered with such understanding and professionalism. The gardens were lovely to sit in to enjoy the fresh air and sunshine. I was really impressed that, even my bed was extended to take my long body! Would I recommend St Mark's - 100 per cent!
We appreciate you taking the time to leave us your comments. It is lovely to hear that you enjoyed your stay with us and enjoyed our food. It is nice to hear words such as ''Kind'' and ''Professional'' to describe our staff. Thank you for your recommendation.
In the time my wide has been at St Mark's, I have experienced nothing but kind, friendly and helpful management and staff. My wife is settled, calm and never distressed. Help is always on hand. Her room and clothes are kept clean and tidy. Food and drink provided is excellent. My wife is entertained well with fun activities such as art, music, books and exercise. Hairdressing and nails are also on-site. I am very happy my wife is at St Mark's and would not want her anywhere else.
We appreciate you taking the time to leave us your comments. It is lovely to hear that your wife has settled in well at our care home and is liking some of the activities on hand and that you feel she is well cared for. Please let us know if there is anything we can do to make your wife's stay as comfortable as possible.
Both my parents were residents of St Mark's for nearly 3-years, until their deaths in early 2021, and I honestly could not have asked for better care for them. The staff are very caring and attentive and became friends to me and family to my parents. I honestly could not have asked for anything better for their final years. Thank you all at St Mark's.
We appreciate you taking the time to leave us your comments. We are sorry for your loss, please accept our condolences. It is nice to hear that you felt your parents had the best care possible whilst in our care. Thank you for choosing St Mark's for your parents stay.
Both my grandparents were residents of St Mark's for a number of years, and every time I visited, they were happy, clean and content. The care home is very clean, and the staff always accommodating and happy to help. I would highly commend St Mark's.
We appreciate you taking the time to leave us your comments. It is nice to hear that you were happy with the care provided to both grandparents at St Mark's. Thank you for your recommendation.
I have been visiting my friend, who lives at St Mark's, and it has always been a pleasant experience. The staff are happy, bright and very helpful. They always do all they can to help me and my friend. It’s a lovely place to be, and the home really is a warm and inviting place. Visiting feels safe and conducted well. Very good communication from the home via email and phone.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with your friend in our care and always had such a pleasant experience. It is always nice to hear that you feel safe when visiting. Please let us know if there is anything we can do to make your friends stay as comfortable as possible.
I visit my friend, who has lived in the home for the past year, and St Marks has been outstanding in how they have handled the Covid-19 pandemic and making sure residents and safe within the home. We always visited our friend, and he always seems happy and bright. They look well looked after, and they enjoy the food. The staff are always polite and present, and we always get regular updates. The home looks clean, and we feel our friend is very happy there. They have even said they are happy there.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your friend is well looked after in our care and that they think so too. It is nice to hear words like ''polite'' and ''present'' to describe our care, please let us know if there is anything more we can do to make your friends stay more comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 03 August 2026Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (3) & Events (0)
- 23 Jul 2026
A resident living at St Mark's Bupa Care Home in Maidenhead has just celebrated a remarkable milestone as she turned 106 years old. To mark the occasion, Hilda was paid...
- 08 Jul 2025
Twenty-one staff members from across six Bupa care homes have joined forces to raise over £4,000 for Cancer Research UK. The team of carers climbed 6.4km to the summit of...
- 02 Apr 2025
St Mark’s Bupa Care Home in Maidenhead organised a special visit from a local mobile farm for residents to enjoy. The care home invited Basil and Crew Mobile Farm to...
There are no upcoming events for St Mark's Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for St Mark's Care Home.
Meet the Team (12)

I first joined Bupa in 2022 after managing large pharmacy businesses previously. I absolutely adore helping others and getting to feel as if I have made a difference in their lives. At home, I am kept very busy looking after my two young daughters!

I previously worked in an office but had helped Bupa with activities. I decided I wanted to switch to a more caring role and felt this combined my office skills with my passion for care. My family and I live locally to the home, so it felt like the perfect fit. I love my daily interactions with people of different ages, who come from all walks of life and have amazing stories to tell.

I have worked for Bupa since 2018. I was interested in having a career change in the care sector when I applied for the role at St Mark's Care Home. I knew people already working within the care sector and really wanted to try it for myself, and I am still here! I love the feeling of making a difference in people's lives, and I get to meet so many different types of people.
I live locally, so I know Maidenhead really well, and I spend my free time gardening, doing DIY or spending time with my four grandchildren.

Our housekeeping team comprise a dedicated group of friendly and familiar faces. Amongst long-standing colleagues, we have welcomed new members, who are enjoying their experience getting to know all the residents at St Mark’s. The team are dedicated to ensuring a clean, safe and healthy environment in the home. Aside from keeping our home shipshape, these superstars like to indulge in daily chats with residents.

I have worked in the care profession since 2010, at first locally in the community, before joining Bupa in 2023 absolutely adore helping people, and care is my passion. I live locally to the home with my three children, so my free time is mostly spent taking care of and spending time with them.

I was first introduced to care work by my Auntie who also worked at St Mark's. I fell in love with the job role and am still here six years later! I really enjoy the family atmosphere in the home between the staff and the residents. I live locally at home with my two daughters and adore cooking for them and listening to music.

I have been in maintenance for 45 years and have been with BUPA for over 20 years. My favourite part of the job is making the residents smile. I love having a laugh with them and making their days a bit brighter!
I live locally to the home and enjoy golfing in my spare time.

I started working for Bupa in 2018. I previously worked as a teaching assistant; however, after my Nan was diagnosed with dementia, I wanted to learn how to support her and others in their daily lives. After doing some research, I was so lucky that this position became available and did not hesitate to join the team here at St Marks Care Home. I love making a difference in people's lives and adding happiness to their days. I live locally, and in my free time, I love spending time with my family, visiting London for theatre trips and camping.

I originally started as a carer for Bupa in 2016 and worked my way up in various roles to become the Financial Administrator. I love seeing our residents daily and making a difference in their lives. Due to my role, I also spend a lot of time with residents' friends and family, which I massively enjoy. Outside of work, I am kept busy looking after my young son!

I have been in the care sector since 2015 and started working for Bupa in 2022. I absolutely love talking to the residents daily and getting to know more about their backgrounds and families. I live just around the corner from home and spend most of my time with my young boys. When they're not keeping me busy, I love to travel and read.

I love my role at Bupa and have found a real passion for making the home look the best it possibly can, whilst keeping things safe for staff and residents. I have recently become a dad to a beautiful baby girl and spend my free time living life to the fullest with my wife and baby. I'm a local to Maidenhead and love getting out in the area for good food and enjoying motorsports with friends.

I first started working at the home in 2011. I live locally at home with my wife and children and love to spend my free time with them or play football with friends. The thing I love most about my job is connecting with and supporting residents and making them smile every day.
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