St Mark's Care Home

Having viewed 6 other care homes and not really liking any of them, I went to have a look at St Mark's. I arrived unannounced so that I saw a true picture of the home. It was an absolute revelation. Activities being held, everyone happy and all the staff greeted me with a cheery hello. My mum is so well looked after, I don't have to worry anymore. I'm so lucky to have found it.

Mum has been very happy and settled in at St Mark's.

Can't fault the care and everything the staff do they are so attentive and caring and do lots for the life mum has in the home. I wish all nursing homes were like this as we can visit mum knowing when we leave we have nothing to worry about. Only criticism, the rooms need updating or revamped.

St Mark's has to be the number 1 care home in the UK. My 102-year-old mother has been here for 7 months and has received the best possible care and attention. Everyone is so professional, loving and compassionate. I couldn't ask for a better home for my dear mum. Thank you from the bottom of my heart St Mark's.

Care and attention for my father are excellent. We travel between 2-3 hours each way and appreciate the tea trolley as the machine is often out of service. This is very minor compared with the far more important issue of my fathers care.

All the staff are excellent and very helpful.

Mother in law has settled in well due to all the staff.

Everybody is friendly and all show respect to residents.

I cannot speak too highly of their dedication.

Also, I go home content with the knowledge that he will be kindly looked after until I come again. The atmosphere here is excellent and so is the food.

My mother was placed in St mark's care home in March 2018. She has been looked after extremely well. All her needs have been given with real care and attention by staff. We could not be more satisfied. There is a hairdresser, a laundry and the food always looks delicious. To know how good it is at St Mark's is peace of mind for the family.

She's a new woman!

Excellent, all round care service and value for money. Lots of activities, always go above and beyond.

The food is lacking in seasoning and some meals are deserved as tasteless. Salads leave a lot to be desired as mainly bland lettuce leaves are given. Rocket, beetroot, radishes, celery, peppers would make it more enjoyable. The staff are a credit to the home and provide excellent care.

I cannot think of anywhere better than St Mark's for my mother to be cared for. She deserves the best and that is what she gets. Nothing is too much trouble for the staff. Mothering Sunday tea was a fantastic example: happy, fun, friendly and fabulous tea. Well done to the team and thank you.

The management and admin staff at St Mark's are consistently excellent. They are readily available for discussion and offer sound advice. This strong ethos extends to the nursing staff, care assistants, receptionists, maintenance and catering facility, and contributes to a warm and caring environment. Personally, I feel this approach not only benefits the residents, but is very reassuring for families who can genuinely feel their loved ones are safe and getting well cared for. St Mark's is a place that is well run, and this can only be achieved by the dedication of the staff.

St Marks care home is excellent. My mother is a permanent resident. She receives outstanding care delivered with understanding and compassion. All staff at the home are superb, from the management to the catering staff, the nurses to the activity co-ordinators. My mother is treated with respect and all her needs are anticipated and met every day. I would definitely recommend St Marks.

Have found the staff to be dedicated, extremely helpful and obliging in all areas. The care my husband has had been exceptional.

From the first contact with St Marks Care Home, the service has been excellent, staff are very professional and very welcoming. The manager is just awesome, all our questions and concerns were managed very well. Everything has been explained. We see the manager around the home engaging both with her team and residents which is great to see. We're going home to New Zealand at the end of January 2018 and we're really happy leaving our family member in the care of St Marks Care Home, the manager and her team.

From my initial phone enquiry, visit and now dad becoming a permanent resident, everybody has been very professional but especially caring and reassuring. The nursing home staff are outstanding and you can only create an atmosphere like that by having a great team environment, which then makes for a lovely atmosphere for the residents.