
The dedication of the staff is very professional and the quality of the care was outstandingG G(Son of Resident/Service User)

I cannot fault all the hard work the staff do. They go above and beyond to give the best careGeorgia(Granddaughter of Resident/Service User)

Such a lovely buzz about the place as soon as you walk inJulia M(Niece of Resident/Service User)

The dedication of the staff is very professional and the quality of the care was outstandingG G(Son of Resident/Service User)

I cannot fault all the hard work the staff do. They go above and beyond to give the best careGeorgia(Granddaughter of Resident/Service User)

Such a lovely buzz about the place as soon as you walk inJulia M(Niece of Resident/Service User)

St Mark’s is a welcoming home for adults in need of nursing, residential, dementia or palliative care. It also provides specialist nursing care for people living with Parkinson’s disease and Huntington’s disease.
Short stays are available for those looking for respite or convalescence care, alongside flexible day care services.
The home is split into four areas, made up of three nursing floors and a dedicated dementia area which is pleasant and modern,...
Care Provided by St Mark's Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact St Mark's Care Home for full pricing details and T&Cs.
Contact St Mark's Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Hazel Corrigan(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
Room Information
- Single Rooms (80)
Visiting
- The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance.
Parking
- Parking onsite.
St Mark's Care Home Reviews (125)
St Mark's Care Home has a Review Score of 9.6 (9.563) out of 10, based on 26 reviews in the last 2 years.
Over all time St Mark's Care Home has 125 reviews.
My great grandmother is well looked after and very happy at St Mark's; she only ever has nice things to say about her care and the staff. It was the best decision my family made moving her there. They meet all of her needs and keep the family informed of any changes to her health. I have been unable to visit but keep in touch via regular video calls, and my great grandmother always looks happy.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Grandmother in our care. We hope to continue providing your Grandmother with the best possible care.
I stayed with the home for a brief respite, and I have already recommended the home to friends and family and will be back next year. It is marvellous here, everything I ask for is sorted out straight away.
We appreciate you taking the time to leave us your comments. It is so lovely to hear that you had such a positive experience in our home during your stay. We are looking forward to seeing you again.
- Care Assistants are over-worked. My Dad was actually being showered whilst he was on the toilet.
- Poor internal procedures, in particular, during the initial care plan meeting where they missed asking my Dad about his wishes should his health deteriorate.
- Lack of empathy and responsibility from the Care Home Manager and some of her staff (it took them five days to send condolences when my Dad passed!)
- We raised a complaint and did receive an apology from the Care Home Manager over the mistakes which were made, but it was a very stressful time made much harder by their behaviour.
If anybody would need any information, I’m happy to answer any questions and/or share evidence of our experience.
We are sorry to read your review and are aware that your complaint was addressed with our team back in December. We appreciate that this was a very stressful time and would like to apologise again.
St Marks Care Home in Maidenhead has 4 residential units; 2 for general residents, 1 for dementia suffers and 1 for Alzheimer’s suffers. Both my mother-in-law (Alzheimer’s suffer) and father-in-law (dementia with early Alzheimer’s) became residents in 2017 until their deaths in early 2021, and the care they both received was excellent, without fault. Watching someone with Alzheimer’s and dementia is horrendous, and the units for these illnesses could not have been better, the staff respected my in-laws, were patient and very caring. The care home always had events and activities for the residents, and family were always invited to a lot of them. We were always kept informed of their well-being and any issues. There is absolutely nothing negative I could say about St Marks Care Home in Maidenhead, and would 100% recommend them to anyone requiring short term respite stay, general residential stay or specialised residential stay for Alzheimer’s or dementia. Thank you to all the dedicated staff.
Thank you for your kind words, and we are sorry for your losses. In the time your loved ones were with us, we are pleased to know that they received the best care possible and as a family, your minds were put at rest. Anyone who has had a relative or known a person with dementia is a very hard...
Due to current restrictions, I felt the staff were very supportive and went out of their way to help us connect and communicate with her.
I can't thank you enough for making her final days as comfortable and caring as possible. We will all be forever grateful.
We are very sorry for your loss and would like to offer your our deepest condolences. We are so glad you felt the staff were supportive and helped you maintain ways to connect and communicate with your lovely grandmother. If there is absolutely anything we can do for you during this difficult time, please do let us know.
All staff members and management were helpful, friendly and professional at all times. The manager and the unit managers worked wonders, always keeping me up to date with regular phone calls.
My mum did have a few issues during her time at St Mark's requiring to be transferred to the dementia unit, but we were always contacted to be advised, and each issue was dealt with to my satisfaction, and the transition to the dementia unit was treated with respect and dignity she deserved. Unfortunately, Mum passed away two weeks ago, and I would like to thank all staff and management for the care they gave to my lovely little mum during her stay.
Thank you so incredibly much for sharing your lovely, kind comments with us. We are so very sorry for the loss of your dear Mum. Our thoughts are with you during this time, please accept our condolences. Please let us know if there is anything else we can do for you and your family.
It's a strange time to be writing a review for a care home (March 2021), when Government Covid regulations have prevented normal visiting for a year. The team at St Mark's have worked so hard to look after the residents and keep families connected. I've had regular newsletters, and they are always available for a phone call for personal updates. A 'visiting pod' was built within days to allow for indoor visits through a window, as per regulations.
The care is excellent, compassionate and honest - I'm thankful my mother is at St Mark's. I'm looking forward to when I can visit again, and I know I will be welcomed by all the staff too. In normal times, they enjoy having the residents' families around.
Thank you for your lovely review. It's always nice to hear words such as excellent, compassionate and honest used to describe our staff. We look forward to being able to welcome you to visit again soon.
My partner's Grandmother was extremely happy here and well looked after. She could not have been in a better place; she loved the staff and felt at home. She loved her room and the garden and enjoyed feeling part of a family when we couldn't visit due to the pandemic.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. It is always nice to hear from family members feeling like their loved one is cared for and looked after and feels part of our family. Please let us know if there is anything else we can do for you or your family.
I am very pleased with the way the staff have looked after my father since lockdown. Although we are unable to visit regularly, I trust this home with no reservations. He has been resident for over 5 years now and my inlaws, who were previously resident, were also cared for by all staff (not just clinical staff) to a very high standard. I have no hesitation in recommending this nursing home for anyone who is looking for similar care. The only slight issue is BUPA's attitude to visiting is "cannot do" rather than adopting an enabling approach.
Thank you for your feedback. We will discuss your feedback with the home manager to help us continually improve our service.
My Mum has lived at St Mark's for over a year now and is extremely well cared for, the staff are lovely and friendly. I couldn't ask for her to be in a better place, especially at this time. I know she loves living at St Mark's and is really happy with the care she receives. The new manager has worked wonders at the home, and we are kept up to date with regular emails and phone calls.
Thank you so much for taking the time to leave us such lovely comments. We are so pleased to hear that your mum enjoys staying at St Mark's care home, thank you for trusting us with her care.
The care shown to my mother was excellent with staff often going out of their was to ensure she had everything she needed. The dedication of the staff is very professional and the quality of the care was outstanding. Thank you St Mark's.
Thank you for such kind words. We are very happy to hear you can feel at ease with your mother in our care.
This review is to congratulate the two at St Mark's Care Home for all the hard work in the past months to improve the garden of Windsor Suite. The garden was always very nice but now looks beautiful also hanging baskets and the front of home is so well cared for and I thought they both deserved praise - Well done.
Thank you for your review. We are glad to see the garden is already getting some positive feedback!
She had been on palliative care in hospital. She was bed-bound, with dementia and could not do anything for herself. We thought she would never get out of bed again.
In the last six months being at St Mark's, my mother is now getting out of bed, going to the dining room to eat, often feeding herself and now using a frame to walk a few steps, she also joins in with a lot of the activities they have there. This has happened with the love and care the staff have given to her.
St Mark's is an excellent nursing home.
I highly recommend it.
Thank you for your praise, Teresa. We are so happy to hear about your mother's amazing recovery. Thank you for trusting us with her care.
My grandma lives here and I cannot fault all the hard work the staff do. They go above and beyond to give the best care for my nanna. Due to her health and her safety, there was no other option than to move her into a home and I have absolutely no worries with my Nanna being there. Well done St Marks BUPA!
Thank you, Georgia. We really appreciate your feedback and we are happy to hear grandma is enjoying herself at St Mark's.
There never seems to be enough staff, this means although the jobs so the patient are done, they never ever have an extra few moments to talk to them all as its rush in and rush out.
Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.
Such a lovely buzz about the place as soon as you walk in. All the staff (nursing, admin and catering) are helpful and friendly. Delighted that our dog is welcome, my aunt really enjoys making a fuss of her. Very happy with all aspects of care.
Thank you for your kind words. We are very happy to hear you enjoy visiting your aunt. We hope to see you again soon!
The staff are excellent, nothing is too much trouble. Always offered refreshments when visiting. We feel really at ease knowing that my father is in this care home.
My father received the best care and always called the carers his angels. He had the best 10 months of his life. The care and consideration received from the care home from the management to the carers and all other staff. I had the best 10 months with my father.
Thank you for your review of St Mark's Care Home. We are pleased to hear that your father enjoyed his time in the home and appreciate your comments regarding the care and consideration shown by the staff. We will share your comments with the home’s manager. The Bupa Customer Care Team
My mother-in-law became a resident at St Mark's when her condition became untreatable. She had been a resident in the home for 6 weeks in 2017 following a fall. She was met on admission by friendly staff who greeted her like a friend. Throughout her stay, to the end of her life, she and her family were treated with empathy, understanding, kindness and expertise of the highest standard. There is absolutely nothing we could fault.
Thank you for your review of St Mark's Care Home. We are pleased to hear that your mother in law had a positive experience in the home and appreciate your comments regarding her and her family being treated with empathy and kindness. We will share your comments with the home manager. Our deepest sympathies,
Bupa Customer Care Team.
Today I had the pleasure of joining residents and staff of St Mark's for a sponsored walk. The staff are so caring and kind and do their very best to involve everyone in the outing. They do everything with a smile and often inject some humour into the proceedings. Thank you for looking after my mum so brilliantly.
The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 03 August 2026Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (3) & Events (0)
- 23 Jul 2026
A resident living at St Mark's Bupa Care Home in Maidenhead has just celebrated a remarkable milestone as she turned 106 years old. To mark the occasion, Hilda was paid...
- 08 Jul 2025
Twenty-one staff members from across six Bupa care homes have joined forces to raise over £4,000 for Cancer Research UK. The team of carers climbed 6.4km to the summit of...
- 02 Apr 2025
St Mark’s Bupa Care Home in Maidenhead organised a special visit from a local mobile farm for residents to enjoy. The care home invited Basil and Crew Mobile Farm to...
There are no upcoming events for St Mark's Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for St Mark's Care Home.
Meet the Team (12)

I first joined Bupa in 2022 after managing large pharmacy businesses previously. I absolutely adore helping others and getting to feel as if I have made a difference in their lives. At home, I am kept very busy looking after my two young daughters!

I previously worked in an office but had helped Bupa with activities. I decided I wanted to switch to a more caring role and felt this combined my office skills with my passion for care. My family and I live locally to the home, so it felt like the perfect fit. I love my daily interactions with people of different ages, who come from all walks of life and have amazing stories to tell.

I have worked for Bupa since 2018. I was interested in having a career change in the care sector when I applied for the role at St Mark's Care Home. I knew people already working within the care sector and really wanted to try it for myself, and I am still here! I love the feeling of making a difference in people's lives, and I get to meet so many different types of people.
I live locally, so I know Maidenhead really well, and I spend my free time gardening, doing DIY or spending time with my four grandchildren.

Our housekeeping team comprise a dedicated group of friendly and familiar faces. Amongst long-standing colleagues, we have welcomed new members, who are enjoying their experience getting to know all the residents at St Mark’s. The team are dedicated to ensuring a clean, safe and healthy environment in the home. Aside from keeping our home shipshape, these superstars like to indulge in daily chats with residents.

I have worked in the care profession since 2010, at first locally in the community, before joining Bupa in 2023 absolutely adore helping people, and care is my passion. I live locally to the home with my three children, so my free time is mostly spent taking care of and spending time with them.

I was first introduced to care work by my Auntie who also worked at St Mark's. I fell in love with the job role and am still here six years later! I really enjoy the family atmosphere in the home between the staff and the residents. I live locally at home with my two daughters and adore cooking for them and listening to music.

I have been in maintenance for 45 years and have been with BUPA for over 20 years. My favourite part of the job is making the residents smile. I love having a laugh with them and making their days a bit brighter!
I live locally to the home and enjoy golfing in my spare time.

I started working for Bupa in 2018. I previously worked as a teaching assistant; however, after my Nan was diagnosed with dementia, I wanted to learn how to support her and others in their daily lives. After doing some research, I was so lucky that this position became available and did not hesitate to join the team here at St Marks Care Home. I love making a difference in people's lives and adding happiness to their days. I live locally, and in my free time, I love spending time with my family, visiting London for theatre trips and camping.

I originally started as a carer for Bupa in 2016 and worked my way up in various roles to become the Financial Administrator. I love seeing our residents daily and making a difference in their lives. Due to my role, I also spend a lot of time with residents' friends and family, which I massively enjoy. Outside of work, I am kept busy looking after my young son!

I have been in the care sector since 2015 and started working for Bupa in 2022. I absolutely love talking to the residents daily and getting to know more about their backgrounds and families. I live just around the corner from home and spend most of my time with my young boys. When they're not keeping me busy, I love to travel and read.

I love my role at Bupa and have found a real passion for making the home look the best it possibly can, whilst keeping things safe for staff and residents. I have recently become a dad to a beautiful baby girl and spend my free time living life to the fullest with my wife and baby. I'm a local to Maidenhead and love getting out in the area for good food and enjoying motorsports with friends.

I first started working at the home in 2011. I live locally at home with my wife and children and love to spend my free time with them or play football with friends. The thing I love most about my job is connecting with and supporting residents and making them smile every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mark's Care Home to verify any information. View our terms and conditions. St Mark's Care Home has an Enhanced Service -more info.