Search...

Barchester West Oak Care Home

Murray Road, Wokingham, Berkshire RG41 2TA
Barchester Healthcare Ltd Logo
Jobs
Barchester West Oak Care Home logo
The Staff at West Oak are brilliant from every point of view. I would not hesitate to recommendSister B(Friend of Resident/Service User)
Barchester West Oak Care Home, Wokingham
Thank you to all your staff for their wonderful care they are giving my father.S K(Daughter of Resident/Service User)
Barchester West Oak Care Home, Wokingham
Barchester West Oak Care Home, Wokingham

West Oak makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to...  

Care Provided by Barchester West Oak Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,900 - £1,953N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester West Oak Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Jones(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (10)

Barchester West Oak Care Home Reviews (99)

Submit a Review
9.7

Barchester West Oak Care Home has a Review Score of 9.7 (9.718) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester West Oak Care Home has 99 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester West Oak Care Home
Loading...
Showing 99 reviews matching selected criteria
Review from Cathy C (Daughter of Resident) published on 26 June 2022 Submitted via Postal Card
Overall Experience

My mum moved into West Oak five weeks ago. I have been blown away bu the care she has received. Without exception, everyone is friendly, kind and professional. They get to know residents as individuals, making their care bespoke to personal needs and preferences. I can honestly say nothing is too much trouble - they not only look after residents so well; they also care for their families. It's such a massive transition leaving home for everyone involved when the care is spot on; it's such a relief and support. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gail W (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

If the CQC had a rating above outstanding, West Oak would be guaranteed to be awarded it. They are far superior to Mum's last home. The staff are caring, professional, friendly, and attentive and became almost like family. Nothing was too much trouble for them, and all done with caring words and a smile. Admission to West Oak is a blessing for any family. We are so lucky to have found them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 4 May 2022 Submitted via Website
Overall Experience
Very pleased to see more activities now restrictions have been lifted.
Nursing and care are excellent.

Standard in all areas is very good with the exception of decoration in the room and the plumbing in the en-suite.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F W (Resident / Service User) published on 25 November 2021 Submitted via Postal Card
Overall Experience
Extremely helpful staff. They are all cooperative, pleasant and kind.

The food is good. The room is lovely. I feel very well looked after and I am very happy here.

Reply from Charles G Sadler, Senior General Manager at Barchester West Oak Care Home

We absolutely love having you here, you have settled into the home so quickly and made such good friendships and we couldn't be more over the moon. It is an absolute pleasure to work with you. Thank you so much for your kind words

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Resident / Service User) published on 25 November 2021 Submitted via Postal Card
Overall Experience

Very happy in the home, good food and staff are good people.

Reply from Charles G Sadler, Senior General Manager at Barchester West Oak Care Home

Such a lovely man, thank you for leaving this review. It's so kind of you. You have already made yourself so popular with our staff and we couldn't be more grateful for your great humour every day. To make the home so much fun for everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S K (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card
Overall Experience

My father is happy, always smiling, comfortable and not in pain. Thank you to all your staff for their wonderful care they are giving my father. Thank you all for being so attentive to his needs and making it possible for us to get to see him and always speak to him over the telephone and constant updates on how he is doing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Karen B (Daughter of Resident) published on 5 March 2021 Submitted via Postal Card
Overall Experience

After not seeing our Mum for six months, we felt safe and they had taken every precaution with the new partition to make this visit possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen C (Niece of Resident) published on 1 March 2021 Submitted via Postal Card
Overall Experience

Always find the staff very helpful and friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 23 February 2021 Submitted via Postal Card
Overall Experience

My Mum has been in West Oak for over two years now and s very happy and very well cared for. I have peace of mind that my Mum is being looked after and the staff will always call me with any concerns. I have a very good relationship with the staff. On visiting Mum she always looks clean and tidy and happy. My Mum was not a very sociable person but she is engaging with the staff and is always smiling.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 23 February 2021 Submitted via Postal Card
Overall Experience

Very well run home. The staff are always friendly and helpful. My mother has been a resident for two years and has received very good care. Until Covid-19 arrived, the entertainment in the home was well organised and enjoyable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B W (Daughter of Resident) published on 11 February 2021 Submitted via Postal Card
Overall Experience

Since July 2020 when my mother came to live at West Oak I have nothing but praise for the management, carers, activity team and support staff. In very difficult circumstances they have always kept my sisters and I informed. Visits have been difficult but Skype has helped tremendously.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G C (Resident / Service User) published on 2 February 2021 Submitted via Postal Card
Overall Experience

I am the resident and I live here at West Oak. I am treated extremely well. I recommend the home to everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N B (Granddaughter of Resident) published on 29 December 2020 Submitted via Postal Card
Overall Experience

Ever since my grandma moved into West Oak I have been extremely happy. Shortly after she moved in, lockdown happened. West Oak has tried to accommodate and help individual families with this hard time. My car broke down the other day and the Manager was very helpful and even allowed me to see my grandma at the door and socially distanced, which meant a lot to us both.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary (Regular Volunteer) published on 30 October 2020 Submitted via Website
Overall Experience

I have been visiting West Oak regularly for more than a year (less frequently in the past six months, obviously, due to Covid-19 precautions and restrictions) to offer pastoral care, Holy Communion and prayer to Christian residents in the home, some of whom have been members of our church. They are always well cared for, with staff in evidence at all times, friendly and attentive. My main contacts are the Activities Co-ordinators and Reception team and I have always found them to be really helpful, caring and concerned, engaged with the residents, empathetic and upbeat. Prior to Covid-19, there was always tea or coffee on offer downstairs, mostly with very tempting biscuits or pastries available too, and a corner where I could gather my thoughts before going to the Residents' lounge for the short service and opportunity to chat if anyone wished.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lynda H (Daughter of Resident) published on 28 October 2020 Submitted via Website
Overall Experience

My Mum moved to West Oak in 2016 as it was increasingly difficult to keep her in her own home due to the number of falls she was having. When we decided that West Oak would be the best place for her, it was a stroke of genius as she could not be in a better place. The amount of care she receives far exceeds anything we were able to do for her. She is now cared for by a compassionate staff who see to her every need and she is no longer alone. Now in her 102 years, she is in a slow decline but the staff have not given up in their efforts to amuse and entertain her. With all the difficulties that Covid19 has imposed on the Home, the level of care is undiminished and my sister and I are so grateful to know Mum is in such a good place which, in turn, gives us great peace of mind. Our sincere thanks to all the staff at West Oak and to the General Manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sister B (Friend of Resident) published on 20 October 2020 Submitted via Website
Overall Experience
Sister has been a resident for many years and has always been well cared for and has been very happy with you all. I am happy leaving Sister with you knowing that she gets the best care available. I am always told if Sister is not well and we have always been made very welcome whenever we visit. The Staff at West Oak are brilliant from every point of view. I would not hesitate to recommend you to friends. In fact, quite a few people have come to West Oak knowing what good care you give.

Well done to all of you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Daughter of Resident) published on 3 April 2020 Submitted via Postal Card
Overall Experience

What a wonderful place! My mother entered West Oak in February after spending time in the hospital. She was a resident in a care home in Reading and caught flu at Christmas and being transferred to hospital. Since entering West Oak, after only two weeks her recovery is evident. It is a first-class establishment with a happy, uplifting atmosphere. I am so impressed and Mum is happy, which is important to me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Wife of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience
Staff excellent.
The care is very good.

I feel staff could pop in more often, but I appreciated I am always there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila B (Wife of Resident) published on 22 January 2020 Submitted via Postal Card
Overall Experience

My husband had progressive supranuclear palsy (a rare neurological condition). The care he received at West Oak was outstanding. PSP patients have complex needs that require a high standard of nursing care. The staff were amazing, adapting to the progress of my husband's condition, ensuring his comfort at all times. Nothing was too much trouble. I can recommend West Oak to any family having to consider nursing care for their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A N (Wife of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience
This was the first time I had entrusted a care home with my husband who is disabled and has neurological problems.
My daughter and I had spent a long time visiting different homes and decided on West Oak for 2 weeks respite. We were delighted with the friendly caring staff, the welcoming atmosphere almost like a family and certainly a home from home.

After 2 weeks, we joined Friends of West Oak and pop in from time to time for a friendly chat and cup of coffee.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 December 2018
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (47) & Events (3)

News
  • 24 Jun 2026

    This week one of our Residents, Janet, designed her own diabetic-friendly menu and our wonderful Chef was able to prepare it for her. Her delicious choices included a fresh tomato...

  • 22 Jun 2026

    To celebrate Ladies' Day, residents enjoyed a fun and fantastic afternoon with our very own sweepstake for Ascot races. Residents were enthusiastically willing their horses to win, watching them on...

  • 04 Jun 2026

    D-Day celebrations featuring the talented Vintage Singer, Kitty. Kitty performed a delightful selection of War Time era songs that were ideal for this occasion, evoking heartfelt memories for many of...

Upcoming Events

Awards / Recognitions (20)

Accreditations

There are no accreditations posted yet for Barchester West Oak Care Home.

Meet the Team (8)

Agnieszka Klimkowicz-Buda
Agnieszka Klimkowicz-BudaJob Title:General ManagerJoined: 2025

Hello, my name is Agnieszka Klimkowicz-Buda, and I am a General Manager at West Oak Care Home.

Thank you for taking the time to learn about our home. It's always wonderful to see prospective residents, family, friends, new colleagues and members of the community showing an interest in what we do here at West Oak.

I am an experienced and dedicated care professional with a strong passion for delivering high-quality, person-centred care. As the General Manager of the care home, I am responsible for ensuring that residents receive safe, compassionate, and dignified support in a warm and welcoming environment.

I originally trained as a nurse in Poland and spent over 10 years working there in clinical practice. In 2004, I relocated to the UK and joined the healthcare sector. With many years of experience in the health and social care sector, I have developed extensive knowledge in residential and dementia care, team leadership, and service improvement. I work closely with residents, families, and staff to create a positive community where everyone feels respected, valued, and supported.

I am committed to maintaining high standards of care and continuously improving the service. I believe that strong teamwork, open communication, and meaningful relationships with residents and their families are key to creating a home where people truly feel comfortable and secure.

Thank you again for your interest in our wonderful home.

Liviu Cornea RGN
Liviu Cornea RGNJob Title:Deputy General Manager / Clinical LeadJoined: 2018
Liviu qualified in 2004 and worked for two years in an emergency unit before doing 11 years as a paramedic.
More recently, Liviu has had senior roles in both Austen House (our sister home) and West Oak.
Liviu is often on the floor engaging with our wonderful residents and staff and ensuring smooth and proper handovers between staff every day.

Liviu can be found on either of our units or in the Managers office on the ground floor in reception.

Ioan Tanasa
Ioan TanasaJob Title:Home AdminJoined: 2023
Hi!

My name is Ioan, and I am the Home Administrator of West Oak Care Home. Attitude makes the difference the motto that leads my way of life. Entrusted by this belief, I have decided to develop my professional skills and, as a result, I have completed a business management program.

My previous work experiences revealed a responsible person with a natural ability to adapt to new teams and develop trustful relationships. Willing to move on to the next chapter of my professional growth and eager to add new skills, I joined Barchester at the beginning of September. I am pleased to see the amount of hard work done by the entire team and company, and I am proud to be a part of this.

Pratikkumar Valand
Pratikkumar ValandJob Title:Head Of MaintenanceJoined: 2025
Hi, my name is Pratik, and I am the Head of Maintenance here at West Oak Barchester.
I have found a very rewarding role in assisting those who need our support.

My role here at West Oak is to provide a safe and happy environment for loved ones.

Alice Perez
Alice PerezJob Title:Head of UnitJoined: 2016

Alice joined the West Oak family in March as the Head of Unit for Cedars. Alice is an RGN with many years of experience in the care home industry.

Alice is passionate about the residents and she ensures that they receive the highest possible standard of care so that they can live their lives to the fullest.

Mohammad Sajjid
Mohammad SajjidJob Title:Head HousekeeperJoined: 2014

Mohammad has worked at West Oak since 2014, he was recently promoted to Head Housekeeper and was proud to accept the role. Mohammad is very dedicated to his work and understands the importance of maintaining the high standards of cleanliness within the home. Mohammed is very approachable and goes the extra mile to help both Residents and Staff in any way he can

Iryna Losynska
Iryna LosynskaJob Title:Admin AssistantJoined: 2025
Hi, my name is Iryna, and I am proud to welcome you to West Oak.

I am originally from Ukraine and I joined West Oak in May 2025. Previously, I was a teacher, and my personal mission statement is to do my best to promote kindness, care and love.

Dawn and Helen
Dawn and Helen Job Title:Activity CoordinatorsJoined: 2004

Hi, we are Dawn and Helen and are the Activity Coordinator. Dawn started in 2004 and Helen in 2013.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester West Oak Care Home to verify any information. View our terms and conditions. Barchester West Oak Care Home has an Enhanced Service -more info.