Hampden Hall Care Centre

The staff were amazing and very hard working. I will never be able to say enough thank you's for all the care, kindness, compassion and laughter they gave to me and my mum during her stay and during her passing.

My uncle has been in respite here for a month. He looked clean, nicely shaved and was well-fed. He was happy and relaxed and liked sitting in the big communal lounge and being able to see the treed all around the outside.

The food is excellent, fresh and cooked on site.

I would certainly recommend to anyone that Hampden Hall would be the best place to look after their loved one.

Seven years ago I looked at five Nursing Homes before selecting Hampden Hall to look after my wife. Why Hampden Hall? What impressed me was the happy atmosphere amongst the staff. You all seemed to have a lovely friendly team spirit. I believed that a happy team would give better care and over the last seven years, you have proved me right. I could have asked for nothing better than the care with which you looked after her. As a visitor, I was always made to feel I was amongst friends. This is the soft side of caring. It really matters and made my time with my wife so much better.

My mother aged 88 had multiple medical conditions and was bedridden for the 15 months she was at the home. Home was the correct word to use as my mother was made to feel that this was her home. The love, care and support she received made her life at the home as comfortable as it could be. Visitors to her home were always welcomed most warmly and nothing was too much trouble. I highly commend the home to anyone considering a nursing home.

My wife was transferred to Hampden Hall from another home in June 2017 as they were not set up to give her the specialist dementia care she needed. I was impressed with the patience and understanding shown to her by the nursing/caring staff, particularly as the condition progressed towards the end of her life. The room and food were of a good standard and I would recommend this home if asked in future.

Amazing staff - so helpful and caring. My Mum has been here 5 1/2 years and wouldn't want her to go anywhere else.

My experience with Hampden Hall Care Home spanned three years and it was a very good experience all round. Each member of the team, from reception, office worker, nurse, cleaners and activities providers treated myself and my relative with kindness and compassion. I was welcomed into the home and witnessed my dad being well cared for and his needs being catered to. I would not hesitate to recommend this facility.

My Mum spent a couple of years at Hampden Hall. The home itself is light, bright, airy and always clean and tidy. The staff are exceptional. From the moment you walk into the home you are greeted with smiles, care and kindness. As a family, we can't thank all the staff enough for looking after my Mum. We had peace of mind knowing she was safe, very well cared for and treated with dignity and respect. We were always kept up to date with any issues which arose and in the final week of my Mum's life, the staff not only cared for Mum but also showed us such kindness and support for which we will always remember and be extremely grateful for.

Care staff were extremely good especially towards the end of my father's life. I was kept informed on all aspects of the care he was receiving.

Hampden Hall Care Centre provided wonderful care to my wife during the final years of her life. The staff are dedicated and thoroughly professional. A huge weight was lifted off my shoulders simply knowing she is well looked after.

During her stay at Hampden Hall, my mother was always treated with dignity and kindness. There was always a friendly atmosphere between residents and staff. The attention Mum received during her end of life care was very kind, with regular visits to her room offering drinks, etc.

Whilst my other was a resident she was well looked after and cared for. The staff were attentive and friendly and provided excellent care and dignity.

None of us like change, but my brother was very reluctant about moving to Hampden Hall Care Centre, but once there was very happy. All the staff were so kind very caring and helpful when my daughter and I made a visit we could see how my brother was looked after and just how hard all the staff worked. He was always clean and smart and happy. Thank you all.

The staff at Hampden Hall are all very kind and caring. My father enjoyed having the company around him as his health was in decline, he was well cared for in a kind and compassionate way.

I have found the staff very caring and kind. My husband is very happy in the home and certainly enjoys the food. The standard of catering is very high always a choice available and would be prepared to make a sandwich if it was needed. The floor manager is very competent and can usually sort out any problems. All things considered a very good home.

Hampden Hall has been excellent during what has been a very difficult time for our family. My 85-year-old father, following a stroke, needed to go into a care home and everyone at Hampden Hall have done all they can to make him as settled and comfortable as possible. The food is exactly the sort of things he would have eaten at home, good old-fashioned cooking, the staff are always friendly and cheerful to him and us and nothing is too much trouble. I would thoroughly recommend this home to anyone who is faced with the same difficult decision that our family was.

All staff are very helpful and understanding. Family were always informed if need be.

My mother has been cared for at Hampden Hall for 7 and a half years until her death in December 2017. During that time my father, mother-in-law and father-in-law have also been cared for. All received excellent care and attention. Mum was exceptionally well looked after as since her admission she had been unable to do anything for herself, requiring total care. The staff have been brilliant and well lead by the nurse in charge of 2 Floor.