Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
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9.9 192 Reviews
  • Hampden Hall Care Centre, Aylesbury
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos and warm relationships that Hampden Hall achieves.

All ensuite bedrooms are generously sized enabling residents to personalise them as they wish and providing staff with the space to safely support each resident as needed.

Residents have the choice of several charming living and dining areas in which to relax or socialise.

The facilities have been designed to enhance resident care and quality of life, as well as optimise cleanliness and help minimise the spread of any infections, this includes wood effect flooring, hand washing facilities in every room and hand gel dispensers throughout the home.

Hampden Hall welcomes enquirers and offers support and information to help you make the right decision for your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Juliana Mensah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission subject to full prior assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • There is private parking available for Hampden Hall Care Centre.

Hampden Hall Care Centre Reviews (192)

9.9

Hampden Hall Care Centre has a Review Score of 9.9 (9.872) out of 10, based on 47 reviews in the last 2 years.
Over all time Hampden Hall Care Centre has 192 reviews.

Overall Experience
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Date Published
  • 192
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Reviewer Connection to Hampden Hall Care Centre
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Total of 192, showing 121-140
Review from Marcie T (Widow Widower) published on 1 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident at Hampden Hall for the last weeks of his life, he was treated lovingly with respect and dignity at all times. The staff were unfailingly kind and helpful to the family and made a difficult time more bearable. Thank you all.
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Review from Martin S (Friend of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I stepped through the door until the time I left, we were made so welcome.
Beautiful facilities, wonderfully appointed and staying in Hampden Hall would speer on anybody's recovery.
I can highly recommend.
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Review from S G (Daughter of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was provided with the utmost care and compassion during her stay with you, albeit for only six weeks and one day. Our mother passed peacefully away here and we, her family, were dealt with in an extremely caring, sympathetic and compassionate way during the end of life care of our mother,
which was a very upsetting and distressing time for us, made more bearable by our wonderful staff. Thank you so very much indeed.
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Review from Rose H (Next of Kin) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home to be open and friendly. Staff extremely courteous and helpful. The rooms are lovely and very well maintained. The nurses/care staff were always ready to talk and help as appropriate. The management is excellent. I would heartily recommend this care home.
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Review from S C (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's end of life care could not have been handled with more compassion, sensitivity and kindness. The unit manager's compassion deserves special mention as it cannot be taught as it comes from within.
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Review from Carolyn H (Daughter of Resident) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had severe dementia and was cared for at Hampden Hall Care Centre for the last two months of his life.
The care provided by the nurses and care staff was outstanding, they ensured Dad was always comfortable and kept clean and dry. They catered for his every need and this was done with the
utmost respect and dignity.
When Dad’s needs changed as he deteriorated, they responded swiftly and professionally. I did not have to worry at any time that his care needs were not being met. The care staff spent time with him – a must for individuals with dementia. Their understanding of the needs of residents with dementia is exceptional.
All the staff are friendly and approachable, they treated me with care and respect and made me feel a part of the team. I was constantly updated on Dad’s condition. When he died the care team were respectful and professional and showed real sensitivity and care for myself and my family.
I cannot recommend Hampden Hall Care Centre highly enough.
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Review from K C (Granddaughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Staff were friendly. Care was poor. Rooms were dirty, also floor hallways. Whenever I visited, resident never had any clothes or wrong clothes.
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Review from Pauline E (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear mother was a resident of Hampden Hall for 7 years. The staff always treated her kindly and with respect. The care was exceptional. I would most definitely recommend Hampden Hall and in fact, have done to anyone who has asked me for my comments on care homes.
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Review from A W (Daughter of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home was used by my mother for respite care following a series of falls. They helped her to regain her strength and maintained her health. The medical attention was particularly good.
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Review from Maxine T (Son of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, caring staff working within a pressured environment. Always felt my father was well cared for and I could happily leave him. Ample activities and interaction with staff and visitors. Very clean with a lovely bright and sunny bedroom. Always greeted with a smile and a friendly face. Thank you.
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Review from Cathy S (Daughter of Resident) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hampden Hall was the home of my mother from January 2013 to January 2019. The staff are friendly and approachable and always on hand if needed. The rooms are bright and airy and resident's personal items of furniture are allowed if requested. Relatives are always kept up to date with any changes that
may occur during their resident's stay.
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Review from Delphine S (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first telephone call to one staff member to the day my mum passed away in the home in January 10th, all of the staff were efficient, professional and caring. Food first class, room immaculate. Staff couldn't do enough for mum or visiting family.
Would recommend the home for beyond our expectations.
A big thank you to all concerned.
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Review from C M (Wife of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was looked after compassionately for the whole 12 months that he was a resident of Hampden Hall. He was bathed and fed even when he was unable to do anything for himself. Nothing was too much trouble for the staff - carers and nursing.
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Review from James C (Brother of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and caring staff. Very clean home. My brother was cared for at Hampden Hall in the most excellent way!
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Review from Donald M (Husband of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the time my wife was here the standard of care and support were excellent for all the time she was here for the last year.
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Review from Brian H (Son of Resident) published on 7 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to thank everyone at Hampden Hall Care Centre for taking great care of my mother in the last years of her life until she sadly passed away in October.
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Review from J A (Wife of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, who had dementia, lived at Hampden Hall for nearly three years. To begin with, his behaviour was extremely demanding, eventually, he needed a great deal of nursing care. At all times, the staff who cared for him showed genuine affection, respected his dignity and did everything they could
to give him the best possible quality of life. The managers were very approachable, good at keeping the family involved and had what always appeared to be a happy team. There was a good activities programme and the food all homemade - was excellent and plentiful.
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Review from David C (Nephew of Resident) published on 13 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the management and reception staff very helpful when we first enquired.
My aunt's room was clean, spacious and light.
The nurses provided a good standard of care throughout and kept me well informed.
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Review from Sarah G (Daughter of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although Mum was only in Hampden hall for a few months I can't imagine that we could have found a better place for her. All of the staff treated us all with kindness and respect. Mum was very well looked after. A clean secure and safe environment. I am extremely grateful to all of the staff for the
care and kindness given in Mum's last few months. Thank you.
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Review from J S (Wife of Resident) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was in the home for almost nine months. In all that time, he was treated with kindness and compassion. Medically he was helped in every way possible which has made it possible for me to bring him home. I am truly grateful for the work the home does with such generosity of spirit. Words cannot
say how much I appreciate their dedication.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Hampden Hall Care Centre is calculated as follows: ( (485 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 553 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Juliana

Juliana Mensah

Job Title: Home Manager Joined: 2009

Juliana has worked with Westgate Healthcare since 2009, starting as a Unit Manager. Her work ethic, dedication and compassion led to a natural progression to Home Manager at our sister home, St Pauls. In 2021 Juliana became Home Manager at Hampden Hall and we are delighted to have her as part of the team.


Her passion for care and dedication to her residents make Juliana a wonderful asset to the team and she looks forward to leaving her mark at Hampden Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden Hall Care Centre to verify any information. View our terms and conditions. Hampden Hall Care Centre has an Enhanced Service - more info.