Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
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9.9 192 Reviews
  • Hampden Hall Care Centre, Aylesbury
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos and warm relationships that Hampden Hall achieves.

All ensuite bedrooms are generously sized enabling residents to personalise them as they wish and providing staff with the space to safely support each resident as needed.

Residents have the choice of several charming living and dining areas in which to relax or socialise.

The facilities have been designed to enhance resident care and quality of life, as well as optimise cleanliness and help minimise the spread of any infections, this includes wood effect flooring, hand washing facilities in every room and hand gel dispensers throughout the home.

Hampden Hall welcomes enquirers and offers support and information to help you make the right decision for your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Juliana Mensah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission subject to full prior assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • There is private parking available for Hampden Hall Care Centre.

Hampden Hall Care Centre Reviews (192)

9.9

Hampden Hall Care Centre has a Review Score of 9.9 (9.872) out of 10, based on 47 reviews in the last 2 years.
Over all time Hampden Hall Care Centre has 192 reviews.

Overall Experience
  • 149
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Date Published
  • 192
  • 8
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  • 47
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Reviewer Connection to Hampden Hall Care Centre
  • 74
  • 31
  • 20
  • 16
  • 7
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  • 5
  • 5
  • 5
  • 4
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  • 3
  • 2
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  • 1
  • 1
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  • 1
  • 1
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  • 1
  • 1
Total of 192, showing 101-120
Review from P A (Son of Resident) published on 4 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Hampden Hall home. My mother is getting extremely good care and she seems very happy.
I am always phoned if there is a problem and I always get very good service from reception when answering my phone calls and given help. The lady on reception has a really good attitude and very
friendly and helpful. The carers and nurses on the ground floor are excellent.
Reply from Thomas Gmiter, Home Manager at Hampden Hall Care Centre

Thank you so much for your kind words and great feedback about Hampden Hall. It is very much appreciated by all of us and I will be sure to pass this on to the team.

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Review from John O (Husband of Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife entered Hampden Hall Care Centre in February 2019 and died in October 2020. On leaving my wife in Hampden Hall Care Centre in 2019, the staff were exceedingly helpful, very understanding of the trauma this caused the family and very supportive.
I have nothing but praise for the quiet professionalism
shown by the staff during this period. My wife was 'past' participating in activities. Nevertheless, the staff ensured birthdays and wedding anniversaries were memorable events. Post-Covid the challenges for Hampden Hall Care Centre were extreme. The staff were superheroes. They protected my wife - although of course, her contracting world contracted greatly, being confined to her room. We only had one visit during this period and one at her death. During this Covid period, the staff did their best to provide online internet connection and kept us up to date with my wife's deteriorating condition.
Our family could not ask for anything more. Value for money good to excellent.
Reply from Thomas Gmiter, Home Manager at Hampden Hall Care Centre

Thank you very much for leaving such a lovely review about our home. It was an absolute pleasure to look after your wife here at Hampden Hall and providing outstanding care is what drives us everyday! This really does mean so much to us all - thank you!

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Review from D W (Daughter of Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad arrived just before the covid lockdown. The staff have been brilliant looking after the residents and keeping them safe and occupied. They keep us up to date with any issues. Keep up the brilliant work; you are all superstars. Thank you.
Reply from Thomas Gmiter, Home Manager at Hampden Hall Care Centre

This really does meant a lot to all of us here at Hampden Hall. Thank you for your lovely feedback and great review - I will be sure to pass this on to all of team.

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Review from Sheila W (Daughter of Resident) published on 17 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
What a difference new management can make! From seriously investigating alternative homes, I know wouldn't move Dad anywhere else. Despite his advanced dementia and inability to communicate, I truly feel that the staff afford him total respect and dignity. He is clean, tidy and contented. We, as his
family, are enabled to see him most days vis FaceTime, and despite his inability to speak, allowed as on as we wish to communicate. His Birthday last week was not only acknowledged but truly celebrated with banners, balloons and an amazing chocolate cake backed especially for him - no take out. We were given over an hour FaveTime, brought only to end because Dad fell asleep - too much excitement in his room! Not only do all the carers need recognition, praise and a pay rise for the amazing job that they do, but so do the entire team, the cleaner, the catering staff, maintenance, admin and management. No longer fo I lie awake worrying about Dad and his care; instead, I just miss him and thank the wonderful team that look after him. Thank you all at Hampden Hall.
Reply from Thomas Gmiter, Home Manager at Hampden Hall Care Centre

Thank you so, so much for your kind words and lovely feedback. The team and myself are very pleased and thank you for taking the time to do this - it really does mean a lot!

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Review from L A (Sister of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like so many others in my brother's position, he never wanted to be in residential care, but you all helped to settle him in and we always thought that you worked hard to meet his needs despite his illness. You all treated him as the person he was and helped maintain his dignity to the end. We could
not have chosen anywhere better for him. The spotless and pleasant rooms, the fabulous food that he loved. We as a family were always greeted with a hello and lovely smiles and always felt welcomed. Thank you to you all you are all amazing. Well done everybody you are all fab.
Reply from Thomas Gmiter, Home Manager at Hampden Hall Care Centre

Thank you for taking the time to leave such a super review. We really do appreciate your great feedback and it really does mean so much - thank you from all of the team here at Hampden Hall.

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Review from J R (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind and professional. They get to know their residents and understand the nature of the individuals who they are providing care for. The staff spend time with the residents caring for their physical and emotional needs from day one right up until the end. All the facilities are clean,
and the home is kept fresh and in great order. However, it is the staff, from the lovely helpful receptionist to the senior nursing staff who make this care home an excellent choice for a loved one.
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Review from C W (Daughter of Resident) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was looked after for four years by the lovely staff at Hampden Hall, and I would recommend this home. He always seemed happy, clean and well known by all the staff. I was always kept informed of changes or things that happened. I must add the food was lovely, freshly cooked and varied.
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Review from A R (Wife of Resident) published on 24 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I went to visit my husband I was always made welcome.
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Review from S A (Husband of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear late wife was in residence at Hampden Hall for about 21-months, March 2018 to early January 2020.
Her care was very good, and she was able to survive despite her worsening dementia.
I had every confidence in the staff and surroundings and feel that her last few months of life, were as comfortable
as possible, despite her circumstances.
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Review from Sandy G (Wife of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a home unlike any other I have known. It is warm, inviting, hopeful and folks are so lucky to be there. The nursing staff are attentive 24/7, they are constantly watchful and always ready to attend to my husband's distress and fight his pain. As visitors, the cups of tea and kindness and sympathy
kept us sane. We loved everyone. I will book myself a room when I get ill.
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Review from H H (Wife of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff all made us welcome and helped with any concerns or worries.
My husband was encouraged to join in activities to assist in his wellbeing. He was treated with respect and dignity. He always had clean clothes and was helped to settle into the homes environment. He was used to being outdoors, so
it was a very different environment than he was used to.
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Review from G E (Son of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mother during all of her time here was fantastic, but during the last few weeks, it was really evident how much the staff go the extra mile.
The residents are treated like family, and I was so pleased that Mum was looked after so well.
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Review from J S (Son of Resident) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father had dementia and Hampden Hall was his home for over 3 years. The rooms are bright and clean. All the staff were caring, professional and friendly, recognising father's changing needs as his condition deteriorated. He was always clean and tidy.
As a family, we were kept informed and felt supported
by the compassionate staff, particularly through his last few days.
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Review from O C (Wife of Resident) published on 21 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am satisfied and delighted with my husbands care. Your standard is excellent A* and well done, keep up the good work.
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Review from D P (Son of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment we were shown around the home by the housekeeper we knew this was the perfect place for my mother's care.
The facilities and staff were all good and some of the staff went that extra mile to ensure my mother's final days were with dignity and care.
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Review from C B (Husband of Resident) published on 18 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found that Hampden Hall cared for my wife until death. The whole team cared for my wife with professionalism and friendly service. No task was too small or large for them.
Many thanks.
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Review from J P (Daughter-in-law of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum-in-law was very happy at Hampden Hall for the last 4 months of her life.
We were always updated about any changes in her health. As a family, we knew she was having the best care possible.
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Review from Madeleine F (Wife of Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in the care of Hampden House care home, Aylesbury. From the moment we entered the building the care, support and love we received from the staff was amazing to say the least, above all expectations. My husband passed away with dignity and nothing was too much trouble. Thank you so very
much from the bottom of my heart.
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Review from Sally M (Respite Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a hip replacement in June and I care for my husband who has dementia, friends told me that I needed respite following op so I booked my husband and myself here for 3 weeks. We have been very impressed by your very hard workers. They have looked after us well. We have been impressed to see them
looking after their residents with compassion.
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Review from P H (Son of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management were extremely kind and helpful making my mothers last few days peaceful and dignified, many thanks to you all.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Hampden Hall Care Centre is calculated as follows: ( (485 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 553 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Juliana

Juliana Mensah

Job Title: Home Manager Joined: 2009

Juliana has worked with Westgate Healthcare since 2009, starting as a Unit Manager. Her work ethic, dedication and compassion led to a natural progression to Home Manager at our sister home, St Pauls. In 2021 Juliana became Home Manager at Hampden Hall and we are delighted to have her as part of the team.


Her passion for care and dedication to her residents make Juliana a wonderful asset to the team and she looks forward to leaving her mark at Hampden Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden Hall Care Centre to verify any information. View our terms and conditions. Hampden Hall Care Centre has an Enhanced Service - more info.