Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
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9.9 192 Reviews
  • Hampden Hall Care Centre, Aylesbury
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos and warm relationships that Hampden Hall achieves.

All ensuite bedrooms are generously sized enabling residents to personalise them as they wish and providing staff with the space to safely support each resident as needed.

Residents have the choice of several charming living and dining areas in which to relax or socialise.

The facilities have been designed to enhance resident care and quality of life, as well as optimise cleanliness and help minimise the spread of any infections, this includes wood effect flooring, hand washing facilities in every room and hand gel dispensers throughout the home.

Hampden Hall welcomes enquirers and offers support and information to help you make the right decision for your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Juliana Mensah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission subject to full prior assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • There is private parking available for Hampden Hall Care Centre.

Hampden Hall Care Centre Reviews (192)

9.9

Hampden Hall Care Centre has a Review Score of 9.9 (9.872) out of 10, based on 47 reviews in the last 2 years.
Over all time Hampden Hall Care Centre has 192 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hampden Hall Care Centre
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Total of 192, showing 141-160
Review from Susan W (Daughter of Resident) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into the home six years ago and stayed until she passed away on September 10th.
I couldn't have asked for better care for my mum.
The staff were amazing and very hard working. I will never be able to say enough thank you's for all the care, kindness, compassion and laughter they gave
to me and my mum during her stay and during her passing.
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Review from Ann C (Niece of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle has been in respite here for a month. He looked clean, nicely shaved and was well-fed. He was happy and relaxed and liked sitting in the big communal lounge and being able to see the treed all around the outside.
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Review from Deborah H (Granddaughter of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan was at Hampden Hall for 3 years.
The staff are lovely, caring people and always treated my nan with care, love and dignity.
The food is excellent, fresh and cooked on site.
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Review from Sue P (Partner of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from the first day, he went to live at Hampden Hall and every day after, right up to the day he passed away, every side member of staff gave him the best care he could have. All the staff were very caring and considerate to myself and the rest of his family.
I would certainly recommend to anyone
that Hampden Hall would be the best place to look after their loved one.
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Review from George W (Husband of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Seven years ago I looked at five Nursing Homes before selecting Hampden Hall to look after my wife. Why Hampden Hall? What impressed me was the happy atmosphere amongst the staff. You all seemed to have a lovely friendly team spirit. I believed that a happy team would give better care and over the last
seven years, you have proved me right. I could have asked for nothing better than the care with which you looked after her. As a visitor, I was always made to feel I was amongst friends. This is the soft side of caring. It really matters and made my time with my wife so much better.
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Review from D W (Son of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother aged 88 had multiple medical conditions and was bedridden for the 15 months she was at the home. Home was the correct word to use as my mother was made to feel that this was her home. The love, care and support she received made her life at the home as comfortable as it could be. Visitors
to her home were always welcomed most warmly and nothing was too much trouble. I highly commend the home to anyone considering a nursing home.
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Review from Alan R (Wife of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was transferred to Hampden Hall from another home in June 2017 as they were not set up to give her the specialist dementia care she needed. I was impressed with the patience and understanding shown to her by the nursing/caring staff, particularly as the condition progressed towards the end of
her life. The room and food were of a good standard and I would recommend this home if asked in future.
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Review from S W (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Amazing staff - so helpful and caring. My Mum has been here 5 1/2 years and wouldn't want her to go anywhere else.
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Review from Tracey H (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Hampden Hall Care Home spanned three years and it was a very good experience all round. Each member of the team, from reception, office worker, nurse, cleaners and activities providers treated myself and my relative with kindness and compassion. I was welcomed into the home and witnessed
my dad being well cared for and his needs being catered to. I would not hesitate to recommend this facility.
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Review from Nicola P (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum spent a couple of years at Hampden Hall. The home itself is light, bright, airy and always clean and tidy. The staff are exceptional. From the moment you walk into the home you are greeted with smiles, care and kindness. As a family, we can't thank all the staff enough for looking after my Mum.
We had peace of mind knowing she was safe, very well cared for and treated with dignity and respect. We were always kept up to date with any issues which arose and in the final week of my Mum's life, the staff not only cared for Mum but also showed us such kindness and support for which we will always remember and be extremely grateful for.
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Review from Y B (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff were extremely good especially towards the end of my father's life. I was kept informed on all aspects of the care he was receiving.
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Review from David M (Husband of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampden Hall Care Centre provided wonderful care to my wife during the final years of her life. The staff are dedicated and thoroughly professional. A huge weight was lifted off my shoulders simply knowing she is well looked after.
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Review from Janet B (Daughter of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During her stay at Hampden Hall, my mother was always treated with dignity and kindness. There was always a friendly atmosphere between residents and staff. The attention Mum received during her end of life care was very kind, with regular visits to her room offering drinks, etc.
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Review from Steve B (Son of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst my other was a resident she was well looked after and cared for. The staff were attentive and friendly and provided excellent care and dignity.
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Review from Pearl H (Sister of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
None of us like change, but my brother was very reluctant about moving to Hampden Hall Care Centre, but once there was very happy. All the staff were so kind very caring and helpful when my daughter and I made a visit we could see how my brother was looked after and just how hard all the staff worked.
He was always clean and smart and happy. Thank you all.
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Review from R W (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Hampden Hall are all very kind and caring. My father enjoyed having the company around him as his health was in decline, he was well cared for in a kind and compassionate way.
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Review from S M (Wife of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very caring and kind. My husband is very happy in the home and certainly enjoys the food. The standard of catering is very high always a choice available and would be prepared to make a sandwich if it was needed. The floor manager is very competent and can usually sort out any
problems. All things considered a very good home.
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Review from Gladys B (Daughter of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very helpful and understanding. Family were always informed if need be.
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Review from Susan B (Daughter of Resident) published on 27 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hampden Hall has been excellent during what has been a very difficult time for our family. My 85-year-old father, following a stroke, needed to go into a care home and everyone at Hampden Hall have done all they can to make him as settled and comfortable as possible. The food is exactly the sort of
things he would have eaten at home, good old-fashioned cooking, the staff are always friendly and cheerful to him and us and nothing is too much trouble. I would thoroughly recommend this home to anyone who is faced with the same difficult decision that our family was.
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Review from P J (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for at Hampden Hall for 7 and a half years until her death in December 2017. During that time my father, mother-in-law and father-in-law have also been cared for. All received excellent care and attention. Mum was exceptionally well looked after as since her admission she had
been unable to do anything for herself, requiring total care. The staff have been brilliant and well lead by the nurse in charge of 2 Floor.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Hampden Hall Care Centre is calculated as follows: ( (485 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 553 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Juliana

Juliana Mensah

Job Title: Home Manager Joined: 2009

Juliana has worked with Westgate Healthcare since 2009, starting as a Unit Manager. Her work ethic, dedication and compassion led to a natural progression to Home Manager at our sister home, St Pauls. In 2021 Juliana became Home Manager at Hampden Hall and we are delighted to have her as part of the team.


Her passion for care and dedication to her residents make Juliana a wonderful asset to the team and she looks forward to leaving her mark at Hampden Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden Hall Care Centre to verify any information. View our terms and conditions. Hampden Hall Care Centre has an Enhanced Service - more info.