Chandos Lodge Nursing Home Ltd

97 Black Pond Lane, Farnham Common, Slough SL2 3ED
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9.5 18 Reviews
  • Chandos Lodge Nursing Home Ltd, Slough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

For information on fees, please feel free to contact us.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Haleema Hayat

Person in charge

  • H Hayat (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (15)

Parking

  • Parking Available

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Chandos Lodge Nursing Home Ltd Reviews (18)

9.5

Chandos Lodge Nursing Home Ltd has a Review Score of 9.5 (9.482) out of 10, based on 8 reviews in the last 2 years.
Over all time Chandos Lodge Nursing Home Ltd has 18 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chandos Lodge Nursing Home Ltd
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Total of 18, showing 1-18
Review from Sarah L (Daughter of Resident) published on 25 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm writing to express my heartfelt thanks for the care, kindness, and professionalism you showed when looking after my father during his time with you.
Entrusting a loved one to the care of others is never an easy decision, but your team made that transition so much easier for both him and our family.
It was a great comfort knowing he was in such capable and compassionate hands. Your patience, dignity, and genuine warmth did not go unnoticed and I am deeply grateful.
From the thoughtful way his personal needs were met to the small gestures that brought a smile to his face, it's clear that your staff go that extra mile to create not just a place of care, but a place of dignity and comfort. I also appreciated the open communication which helped us as a family feel connected and reassured throughout.
Please pass on my gratitude to everyone involved in his care, from the nurses and carers to the kitchen and cleaning staff. It truly takes a team to create such a positive environment.
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Review from Y T (Daughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always polite and accommodating
In my experience staff listen to service users wants and needs
Im Always offered a drink on arrival
I feel I can approach staff with any worry or concerns we may have and they will be dealt with.
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Review from Lisa D (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chandos Lodge are currently looking after my mum. The care, support shown to my mum is nothing but 5 star. Chandos lodge has a family feel where the staff can not do enough for you and always with a smile. As my mum can not always communicate well with me the Staff are always available to update
me on how mum is doing. Good homemade food which mum enjoys.
Great housekeeping team mums room is always clean.
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Review from Bella C (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All.the staff are lovely and mum is happy here, it is clean, good food and enough tea.to.sink a ship.


Staff very caring and attentive patient.


Food.excellent and personal.care excellent mum is always clean

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Review from Lucy D (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
very happy , all issues i have had have been listened too and looked into promptly and all been resolved.
staff very friendly.
just wish it wasnt so far away from home, so we could visit my father more.
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Review from Lakhy V (Wife of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to reside at Chandos Lodge in June 2024. The whole team has been absolutely wonderful with his care and needs.
Our eldest daughter got married in September 2024 and the team at Chandos organised everything for us so that my husband could attend our daughter's wedding ceremony. They
got him ready, arranged a special taxi for his wheelchair and also sent a carer with him for his needs.
In May 2025, daughter's wedding reception took place but sadly my husband couldn't attend that so we decided to repeat the occasion at Chandos just us family of five. Once again everyone was so helpful in getting him ready, organising a private room and music so that we can make some wonderful memories together.
we are so pleased that he is at Chandos and being looked after by wonderful and caring team of people.
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Review from D L (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff so caring it is obvious to myself and my family that my father is happy and very well looked after. We are always made to feel welcome every time we visit. A very big Thank you everyone.
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Review from Molly P (Wife of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff all friendly, kind and caring. I have previous experience with other care homes, Chandos Lodge goes way out front with any of the others. I am very grateful that my husband has a place there.
Reply from Haleema Hayat, Manager at Chandos Lodge Nursing Home Ltd

Thank you very much for your kind feedback. Its a pleasure looking after your husband.

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Review from George S (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been cared for at Chandos Lodge Care Home after first being admitted for palliative care and was expected to live for only a few days, that was eight years ago now. She has been cared for very well by all the staff. Chandos Lodge is a very lovely care home, I fully recommend Chandos Lodge
for anyone looking for a well-run, friendly care home.
Reply from Ricardo Sousa, Floor Manager at Chandos Lodge Nursing Home Ltd

Dear George,
Thank you very much for taking the time to share your thoughts and to give us this wonderful five-star review. Yes, Mum has been with us for the last eight years, it is such a pleasure to take care of Mum. We are so proud to provide the best quality of life to Mum, 102 years old reads her newspaper every day, she is loved by all of us. It's a pleasure to have you and all the family visit. I'm very glad that you can feel that Mum is being very well looked after, making Mum to feel comfortable and part of our family, which she mentions all the time, makes us very proud.
Thank you very much.

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Review from Richard M (Son-in-law of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a long-term resident at Chandos Lodge Care Home, as a dementia patient. Over the progression of her disease, she has always received a high-quality of care and as her next of kin, I have always been consulted on all issues involved in her care. All the staff I have met have
shown compassion and professionalism in their work. The attention received by the local GP service is also excellent.
Reply from Haleema Hayat, Manager at Chandos Lodge Nursing Home Ltd

Dear Richard, thank you very much for taking the time to write this amazing review. Your thoughts and are extremely important to maintain our high level of care. It is a pleasure to take care of your mother-in-law, we all love her and we have a huge appreciation for her, she is always our singer in our hearts, what a beautiful voice she has.
It is a pleasure to receive your's and all family visits. All these years we maintain an active communication and working along with you definitely helps to maintain the best quality of life for your mother-in-law.
Thank you very much.


Ricardo Sousa
Floor Manager

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Review from Kim B (Daughter of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has been a resident at Chandos Lodge Care Home for three and a half years now. He receives the very best of care at all times. The management team and staff know myself and my brother personally and will reach out to us if they have any concerns about our dad's health or if he needs anything
special bought for him, we entrust our precious dad to their care.
The best thing about Chandos is the lovely 'family' feel about the home, the care team are all so kind, they make a point of getting to know each of the residents and their relatives which is so comforting.
I cannot praise this care home highly enough.
Reply from Haleema Hayat, Manager at Chandos Lodge Nursing Home Ltd

Dear Kim, thank you for the fantastic 5-star review. It is such a pleasure to take care of Dad. He is a very nice gentleman, loved by all of us. All our team loves him and also to talk with you guys as well, we much appreciate your frequent visits. We can say that we have a family feeling with you and your brother. It is so important the attention that you both give to Dad, our regular conversations regarding Dad's care is fundamental for him to continue to be happy and safe.
Thank you very much to both, I hope to see you this weekend.


Kind Regards.

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Review from Neil P (Son of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about Chandos Lodge Care Home?
My mother spent 129 days in hospital and when we were told she was moving into a care home we were happy. We went and had a look around we were welcomed with open arms by the manager and all the staff. They did everything for us from sorting doctors change
over to to getting her hair cut. My dad and I are there every day and we are welcomed with a cup of tea and coffee. my mother has settled in very well and she is loved by all the staff. Chandos Lodge strives to run their nursing home like one big, happy family and we would recommend them very highly.
Reply from Haleema Hayat, Manager at Chandos Lodge Nursing Home Ltd

Dear Neil,
Thank you very much for this amazing review, Chandos Lodge team are so grateful for your kind words. It is a pleasure to take care of Mum, all my team loves her and takes Mum as part of the family. It is a pleasure to receive your's and Dad's visits daily, we consider you part of the family and it is a pleasure to know that you feel we are a professional but also family environment. Mum is doing very well, happy and always smiling, that makes us so proud. Thank you very much for sharing your feedback.

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Review from Martin S (Husband of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in Chandos Lodge Care Home since early June 2022, where she was discharged from hospital. Nevertheless, despite our not having been given any say in the choice of home, I and our family are really impressed and delighted with it. All the staff and management are most helpful,
friendly, caring, attentive and professional, doing whatever is best for all their residents. The quality of care and attention that my wife (she has dementia, besides some other issues) receives is truly excellent and her small number of assigned regular carers display great affection for her, although all the home's other staff demonstrate a real fondness for her as well, such is the ethos of Chandos Lodge. They all do a first-rate job of attending to her every need. I truly believe, based on almost a year's experience, that it would be extremely difficult to find a care/nursing home elsewhere where she would be better looked after and we are so lucky that she was sent there.
Reply from Haleema Hayat, Manager at Chandos Lodge Nursing Home Ltd

Dear Martin, thank you so much for taking the time to leave us this amazing review, we are so grateful for your kind words. It is such a pleasure to take care of "your wife" She is loved by all the team, she is part of our family. It is an enormous satisfaction that you can feel this affection and family environment that we have at Chandos Lodge, but at the same time very professional. It is a pleasure to receive your frequent visits. Together we are giving the best quality of life to your wife.
Thanks for sharing your review with us and the community.
Floor Manager and Registered Manager.

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Review from Caroline D (Daughter of Resident) published on 16 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is in Chandos Lodge for a 4 week period and I cannot fault the nursing care that she has been given from the nurses there. She has been medically looked after, physio has been arranged as well as doctors visits. There has been a great improvement in her.
The carers have been kind and, unlike
her experience during a stay in hospital, she has been showered and dressed in clean clothes every day.
The manager is pleasant and accomodating and the whole team are very hardworking.
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Review from Ann C (Wife of Resident) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all members of staff at Chandos Lodge Care Home for the care and consideration shown to both me and my husband over the last few months. They have all shown us great kindness and have dealt with my husband’s Alzheimer’s sensitively. I appreciate their warm welcome each time I visit
and feel that he is in safe hands with them.
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Review from Cally H (Granddaughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was blown away by the experience today at Chandos Lodge. The staff set an outstanding example - friendly, attentive and made you feel at home. I feel very satisfied that my Grandma is in safe hands and would highly recommend this nursing home to others searching for the best care.
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Review from Louise T (Daughter of Resident) published on 25 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chandos Lodge is as close to home as you can get, it has a family feel to it, very friendly and professional staff, meals made freshly every day and happy to make something if they don’t like it. Can't say how happy I am that my dads there and so well looked after.
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Review from Alan B (Son of Resident) published on 14 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother recently passed away on 9th April. She was at Chandos Lodge care home Farnham Common. She had dementia, also she had a stroke. Her caring needs were 24/7 and the care she received was very good from all the staff. She was under their care from 2008 to 2019. During her stay, I would visit her
as much as I could. Each time I visited the care home I always found the home clean and tidy and the food provided was also very good. The owners of the home were always very polite and would inform me if my mother needed anything ie new clothes, her hair if it needed trimming. So without any doubt, I have no problem recommending this care home.
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Current Review Score: 9.5 (9.482)

Overview of Review Score

The Review Score of 9.5 (9.482) out of 10 for Chandos Lodge Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.682 for Chandos Lodge Nursing Home Ltd is calculated as follows: ( (64 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 88 Ratings = 4.682
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Chandos Lodge Nursing Home Ltd is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Chandos Lodge Nursing Home Ltd

What types of Care is Chandos Lodge Nursing Home Ltd registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chandos Lodge Nursing Home Ltd have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Chandos Lodge Nursing Home Ltd?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chandos Lodge Nursing Home Ltd to the centre of Slough?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chandos Lodge Nursing Home Ltd to verify any information. View our terms and conditions. Chandos Lodge Nursing Home Ltd has an Basic Service - more info.