
The staff are always helpful, supportive and nothing is too much troubleKevin A(Son of Resident/Service User)



The staff are always helpful, supportive and nothing is too much troubleKevin A(Son of Resident/Service User)



Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised residential and dementia care for older people on a permanent and respite basis.
The purpose-built home is organised into eight suites, each having its own dining room and stylish lounge area. The home also has spacious bedrooms, a cinema room and a hair salon with two visiting hair stylists. With over...
Care Provided by Oak House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Oak House for full pricing details and T&Cs.
Contact Oak House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Bozena Szczepaniak(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (120)
Oak House Reviews (112)
Oak House has a Review Score of 9.8 (9.849) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak House has 112 reviews.
Happy place. Spotlessly clean. Good food. Excellent caring staff. Respect for all.
Oak house has been amazing they provide the best care. Ground floor team the Team leader and unit manager are great always listen and help when needed. I can go and speak to them whenever. They do the best they can. Thank you so much ladies.
For taking care of my mom in the morning and in the evening.
In difficult situations, supporting and caring for my mother who always answer the phone.
My Nan has been a resident at Oak House for just over 1 year now & I honestly think it is one of the best decisions we have ever made, albeit a very difficult one at the time. Oak House has not once made us question the decision we made & we have honestly been SO happy with the way everyone at Oak House care for my Nan. It is like one big family & I absolutely love seeing my Nans face light up when the carers come over & say hello & engage with her so sweetly - my Nan even introducing one of them to me as her "friend" once! : ) We bring my Grandad to see my Nan twice a week & he is welcomed as if he is a resident & always made to feel comfortable & that nothing is of any bother. My Nan loves us bringing her down to the lovely seating area of the lobby to enjoy the coffee & cake provided & chat away! Everyone is just so lovely, approachable & welcoming & seeing my Nan so settled, happy & oh so much healthier than when she first arrived a year ago means the world to us! Thank you! : )
What a wonderful home Oak House is. It feels like such a family atmosphere from the minute you walk in with everyone so friendly and approachable. My mother is a resident there and we are all very happy with her care. She recently celebrated her 91st birthday and we had a family party there, arranged by some of the staff, with decorations and buffet provided . The manager is always friendly and ready to chat when she sees you. Excellent job everyone and thank you.
As soon as I walked into Oak House I was extremely impressed it reminded me of a hotel more than a care home. My mother has just moved in because we weren't happy about how she was treated in the previous care home. The staff are all lovely and very caring and I know my mother is going to be very happy there. We can see the improvement in just a few day, she has really come out of her shell, it puts me at ease because we know she is getting all the care she deserves.
We visit our friend every week, we can sit in the reception area/ cafe & enjoy snacks, tea & coffee. The staff are very engaging &so is the manager. There are many activities for all residents to participate in. My wife is able to have private time with her friend to do her hair in the lovely hair salon too. Also one of the staff decorates their nails, this gives dignity to those that always had them done. We had a lovely time at the celebration of time the home had been in operation. Thank you to all for inviting us.
Kirsty
A lovely day for all residents and families weather beautiful entertainment was very good especially the lookalike elvis Presley who sat by my mum and they sung together my mum had a smile on her face all day so thankyou to all staff at Oak House they certainly made this event a wonderful day for all.
Big thank you to all the staff at Oak House for the great care they give my wife over the past 5 years. They have kept her in as good a health as her condition allows. The staff are professional, caring and are always available when I need information or help with my wife. Many of the staff are not just doing a 'job' I think it's more a vocation with them. Keep up the good work all.
Thank you Oak House.
My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was so welcoming to everyone that was there, it was a beautiful day both in the morning celebration when the Mayoress attended and the afternoon family celebration, the Care Home and the Staff excelled, as I said, it was amazing.
I want to express my gratitude to the entire staff for looking after my mother, Weronika. A heartfelt thank you to the manager, Bozena, for her dedication and kindness. I also appreciate the team at Melody for their support. Thank you all for the excellent care and for keeping me informed about any issues, resolving them swiftly. I truly feel like part of the family, enjoy delicious coffee, and treat myself to some wonderful cake or sausage rolls. It's a fantastic place where you feel well cared for in a warm, homely atmosphere.
We are so grateful to know that he is being so well looked after
The staff are always helpful, supportive and nothing is too much trouble, we are so blessed
Thank you
Room is always clean and resident is always clean due to the regular hygiene checks given by staff.
Natalie was pleasant, professional and very welcoming over the telephone. We arranged a visit the next day to view Oak House before potentially making a booking for respite care.
On entering Oak House, it felt warm and welcoming and like a big family unit.
Having a look around, we knew this was the right place for Chris, and so made a booking for the following week.
Chris loved his time at Oak House. He found everyone extremely friendly, professional and respectful at all times. The whole environment is one that gives people the opportunity to thrive at their own pace, leave them to rest when required, and to include everyone as you would a family.
A very special place!
Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the residents seem really happy there which speaks volumes. Cannot fault anything at all.
The genuine friendships my mum formed with the team were a true blessing and seeing her so happy has given me a great peace of mind. The help and support they have given me throughout has been invaluable. Thank you for everything.
My nan stayed at Oak House for a couple of weeks in July. At first, we weren't sure how she would settle in, but the staff were so kind and welcoming that she absolutely loved it. Every time we visited, she was smiling, and it was clear how well she was being cared for.
The home itself has such a friendly, warm atmosphere. My daughter and I came almost every day, and each visit was the same-lovely staff, plenty of activities, and a real sense of community. Nan especially enjoyed the knitting, chats with other residents, and taking part in activities like tennis and exercise sessions.
Thank you so much for looking after her so wonderfully. We truly appreciate the care you gave, and we promise to come back and visit soon!
I cannot praise the Oak House Care Home enough.
Every member of staff from the lady in reception to each and everyone on the ground floor staff.
They were very caring and made Mum feel at home. She was very happy with the attention she was getting and enjoyed getting involved with all the activities. She was very well looked after.
Once again would like to say a huge thank you to the staff!.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Oak House.
Accreditations
There are no accreditations posted yet for Oak House.
Meet the Team (1)

I’ve been part of the Care UK family for nearly 16 years now. Previously, I was a Home Manager at another Care UK home, where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, as a paramedic, and I’ve even trained with the Army.
I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best of care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.
Frequently Asked Questions about Oak House
What types of Care is Oak House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oak House have?
There are 120 Single Rooms.
What are the Facilities & Services at Oak House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Oak House to the centre of Slough?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak House to verify any information. View our terms and conditions. Oak House has an Enhanced Service -more info.