
All staff and management are very caring and approachable, aI F(Son of Resident/Service User)

Dad has been in the home for just under a year, and the care he has received has been exceptionaJo H(Daughter of Resident/Service User)

Very welcoming and cosy. Staff prepared to go that extra mile to ensure maximum careD S(Friend of Resident/Service User)

All staff and management are very caring and approachable, aI F(Son of Resident/Service User)

Dad has been in the home for just under a year, and the care he has received has been exceptionaJo H(Daughter of Resident/Service User)

Very welcoming and cosy. Staff prepared to go that extra mile to ensure maximum careD S(Friend of Resident/Service User)

Shelburne Lodge is ideally located near bus and train stations, yet offers a peaceful, secluded garden for residents. It provides high-quality residential, dementia, nursing, convalescent, and respite care, including short stays.
A team of highly-qualified and dedicated staff tailor their care plans to the individual needs of each resident. And their dedication can be seen across the board - in cooking, regular outings and pet therapy sessions for residents.
Care Provided by Barchester Shelburne Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Shelburne Lodge Care Home for full pricing details and T&Cs.
Contact Barchester Shelburne Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Madalina Lovin (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (51)
Parking
- Parking facilities at both the front and rear of the home.
Barchester Shelburne Lodge Care Home Reviews (119)
Barchester Shelburne Lodge Care Home has a Review Score of 9.4 (9.415) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Shelburne Lodge Care Home has 119 reviews.
I would like to take this opportunity to THANK EVERYONE for their help and kindness. I wish I could thank them individually but as that isn't possible this will have to suffice THANK YOU ALL SO MUCH
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again for your wonderful review. (Name: Madalina Lovin Email: shelburne@barchester.com Position: General Manager)
Very friendly staff. Always smiling and welcoming, Nothing is ever too much trouble. The home is very clean. Staff are always busy cleaning. Tea trolley is always offered to relatives and residents. The home has a very calm atmosphere. Good variety of meals. Wonderful place.
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again.
I think this home is marvellous. The food is very good and they accomodate any requests you may have. The staff are lovely. Entertainment is very good. I love the quizzes. Nice to see animals brought in occasionally.
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again (Madalina Lovin Email: madalina.lovin@barchester.com Position: General Manager)
The activities and attention to detail are very good.
I would highly recomend this facility to anyone
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again.
Lovely, warm friendly staff. Thank you!
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again.
My room had an outlook over the gardens so I could see out.
All the staff go above and beyond. They are friendly and fully supportive to my needs.
I would not hesitate to reccomend.
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again (Name: Diana Nica Email: diana.nica@barchester.com Position: General Manager)
Brilliant, caring people
Thank you so much for taking the time to write us a review. I will be sure to share your comments with the team. We're delighted to hear that you felt we were your second home and you had a great experience in our home. Thank you
A terminally ill friend entered Shelburne Lodge for end of life care and from the very beginning of his stay the staff took an interest in him as a person - treating him with respect and dignity and showed a high degree of compassion throughout his five weeks there until his death. The care they provided was always meeting his increasing needs and expert outside medical advice obtained when neccesary. The staff always answered my questions fully and openly and I found any concerns I had about my friends worsening condition were already being dealt with by the team of experienced nurses and carers. The atmosphere in the home was friendly and welcoming as were all the staff and I had no doubts that my friend was in the best place for him.
Thank you so much for taking the time to give us a review. We're delighted to hear that your friend received the care and supoort he needed during his time with us. It was a great pleasure to look after him. Our team works hard everyday to deliver outstanding, personalised care and we're pleased you saw this in action. Thank you again
Very pleased with the home staff and service.
The staff are friendly and very helpful towards us.
Thank you so much for taking the time to leave a review about your experience with us. I am glad to hear the positive feedback and I will share this with the team here at Shelburne Lodge. Your input helps us to continuously improve and provide the best possible services to our residents and their families. Thank you again
I would not hesitate to recommend this nursing home anyone. Thank you for everything
Thank you for taking the time to leave us a review. Your feedback is invaluable and I will certainly share it with our team. We were delighted to care for your mother and she is greatly missed. It's wonderful to hear that you were pleased with the care she received during her time with us. We...
Will make a formal complaint to care Quality Commission requesting they do a spot inspection on Shelburne Home as Residents are not getting right care.
Thanks for taking the time to leave your review. We're sorry to learn of your concerns regarding your friend's time with us at Shelburne Lodge. The fee was discussed and agreed with yourself and your friend before their stay and no additional fees were charged, so we're sorry if there has been any...
The carers, nurses, management team go above and beyond to ensure residents feel valued and safe. They take time to learn individual preferences and treat everyone like family.
The home is impeccably maintained, with bright common areas, cozy rooms, and beautiful outdoor spaces.
The activity coordinator work tirelessly to keep residents mentally and physically stimulated. From arts and crafts to music therapy and gardening, there's always something happening.
The staff keeps families informed about residents' well-being through regular updates.
A special shout-out to one of the Nurses, one of the Care Practitioners, whose dedication and kindness made a world of difference for my mum. They consistently went the extra mile to ensure she felt comfortable and engaged.
Thank you so much for your kind words and for recognizing our team's efforts in promoting high quality care. We're thrilled to hear that our dedication and commitment have made a positive impact. Our team's passion for delivering exceptional care drives everything we do and feedback like yours...
The staff are friendly and caring in such an underrated job. They deserve to be recognised for the challenging and hard work that they do. Helen the activities co-ordinater is an absolute asset providing entertainment, fun and genuine care for the residents well being.
Thank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge and we are happy to see that you found the staff friendly and caring. I will share your feedback with the team. Thank you again
From the moment my mum was placed, the warmth compassion and professionalism of the entire team have been evident. The staff truly go above and beyond, treated my mum as if she was their own family. The carers and nursing staff both day and night shifts were always attentive, kind and ensured my mums comfort at all times. The Housekeeping team maintain a spotless and welcoming environment. The Head Chef always prepared delicious high quality meals for the residents.
The activities offered were engaging and of a very high standard, keeping the residents entertained and stimulated.
Management was always available and supportive. Myself and my entire family were all extremely grateful and highly recommend
The Shelburne Lodge to anyone seeking a compassionate and professional environment for their loved ones.
Thank you for taking the time to leave us feedback. It is wonderful to hear that you had a positive experience and that the care your mother received was outstanding. Our goal is always to provide the highest quality of care for our residents but also supporting their families. Your words mean a...
The team went above and beyond-not only attending to her medical needs but also offering emotional support, companionship, and warmth that meant the world to both her and our family. They kept us informed, reassured us when we needed it, and created a truly loving environment that made an incredibly difficult time a little easier.
We will forever be grateful for the kindness and professionalism of everyone at Shelburne. They are not just caregivers; they are angels who provided my grandmother with dignity, comfort, and love in her final days. My grandmother's angels. I highly recommend them to anyone looking for a place where their loved one will be treated like family.
Thank you for taking the time to share your feedback which is truly valuable to us and we truly appreciate your kind words. I will share your lovely comments with the team as it means a great deal to everyone. Positive feedback like yours motivates us to continue providing the best possible care and service and this is what makes Shelburne Lodge an unique home. Once again, thank you for feedback.
Lovely kind, warm welcome
Thank you for your kind feedback. We're delighted to hear that you find the home clean, nice surroundings and you had a warm welcome. Maintaining a high standard is very important to us and we truly appreciate your recognition. Thank you again for your review.
The care and nursing to my terminal grandmother was outstanding. They welcomed my family from far and wide and were generous and hospitable to all. I am very grateful for the support given to us at this difficult time.
Thank you so much for taking the time to complete a review. I was our honour to care for your Grandmother and a pleasure getting to know you and your family. We will pass on your very kind words to our team who are always overjoyed to receive comments from the families we support.
Exceptional care and staff. Shelburne Lodge and all it's staff have provided outstanding care for my mother with warmth and treated with dignity, respect and compassion. The staff are all exceptional. All going above and beyond at all times. I cannot recommend Shelburne Lodge more highly!
Thank you so much for your feedback and kind words. We are really glad to hear that you had a positive experience. Your feedback means a lot to us and I shall share this with my team which I am sure will be delighted to hear and read the feedback. Thank you again for taking the time to write us a review.
Care, compassion and communication, non-existent. For all that they say they provide we never witnessed this. I'm just grateful that my nan is no longer there and that we removed her due to the broken promises made to us.
Hi, thanks for sharing your feedback with us. We're disappointed your experience with the home didn't meet your expectations. We understand your concerns are being looked into through our complaints process, and we're grateful for your patience while we do this. You can find further details on our...
We were sold a dream but bought a nightmare too many failings to list the only positive point to come from my mother's brief stay at Shelburne Lodge is that she is now free to pursue her dream elsewhere. If anxiety, stress and frustration is what you're looking for then look no further your dream is here.
Hi, thanks for sharing your review. We're sorry you're unhappy with your experience at Shelburne Lodge Care Home and we're aware that your family's concerns are being looked into through our complaints process. Kind Regards, Barchester's Feedback Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (98) & Events (10)
- 15 Jul 2026
we were very proud pf Magda and to reaching the final of The Palliative care awards held at Bankside Magdalena Kowal-Wojtczuk, who works at Shelburne Lodge Care Home, has been...
- 15 Jul 2026
we were very proud pf Magda and to reaching the final of The Palliative care awards held at Bankside Magdalena Kowal-Wojtczuk, who works at Shelburne Lodge Care Home, has been...
- 15 Jul 2026
As part of our Get Moving Campaign our residents enjoyed a fun and energising seated exercise session here at Shelburne Lodge. Residents took part in a variety of gentle seated...
- 01 Aug 2026Organiser: Barchester Shelburne Lodge Care Home
- 11 Aug 2026Organiser: Barchester Shelburne Lodge Care Home
- 13 Aug 2026Organiser: Barchester Shelburne Lodge Care Home
Awards / Recognitions (70)
- 17 Jun 2026Recipient: Barchester Shelburne Lodge Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Shelburne Lodge Care Home.
Meet the Team (11)

My name is Madalina Lovin, and I am proud to be the Home Manager at Shelburne Lodge. I am a qualified nurse with over 10 years of experience in adult social care, nursing, and care home management. During my career, I have progressed from Nurse to Unit Manager, Deputy Manager, and Home Manager, gaining extensive experience in both clinical care and leadership.
I am passionate about delivering high-quality, person-centred care and creating a warm, supportive, and welcoming environment for residents, families, and staff. My nursing background includes dementia care, end-of-life care, clinical governance, safeguarding, and supporting residents with complex needs.
At Shelburne Lodge, I aim to bring compassionate leadership, strong communication, and a positive team culture where residents feel valued, families feel reassured, and staff feel supported and empowered to provide the highest standards of care. I believe in leading by example and building meaningful relationships to ensure every resident can enjoy comfort, dignity, and the best possible quality of life.

During my career, I have progressed from Nurse-to-Nurse Manager, Unit Manager and Deputy Manager. As the Deputy Manager, I will be looking to offer my support to all residents, relatives and staff in order to provide high-standard, person-centred care.
My approach combines evidence-based clinical practice with compassionate, clear communication to ensure residents and their families feel supported during vulnerable times.When I am not at Shelbourne Lodge, I enjoy spending quality time with family, going out, enjoying every occasion and making memories

Hello, my name is Emily.
I am the home administrator and have worked at Shelburne Lodge since August 2018. I am passionate about my role and enjoy ensuring everything runs smoothly. I enjoy meeting new people and getting to know our residents and their loved ones. My door is inviting people in and I know how important to be able to have the ability to influence and motivate staff, fostering a positive work environment. I try my best to ensuring to regulations and standards, which is crucial for maintaining trust and safety and to problem-Solving: Addressing issues and improving care services promptly and effectively. I hope I demonstrate a commitment to continuous improvement and a proactive approach to managing the care home's operations, and I also enjoy spending time with residents and being part of their lives.

I have been part of the team at Shelburne Lodge since 2014. I have experience as an RGN working with older people in both the NHS and a care home environment. I am really enjoying the role and am very proud to be part of a great team. Empathy and compassion are a genuine concern for me and the well-being of the residents I care for. I regard effective communication with my residents and families as important and will make time to listen and explain. I believe in treating clients with dignity and kindness so they feel valued and cared for. I feel I provide a comforting presence to my residents, so I feel I have a bond with them.

Hello. My name is Kay, and I am the Unit Manager on Memory Lane. I am fortunate to be working alongside a caring and dedicated team of colleagues who share the same values and principles in regard to caring for our residents. I have been in nursing for over 30 years, and my experience ranges from Nurse to Clinical Lead to Deputy Manager and Home Manager. My motto in life has and always will be ‘Treat others the way you would wish to be treated’ – for me, this is very important when providing care for those that have been placed in our care at Shelburne Lodge. Communication is important to me, and I am willing to listen and meet with families for a chat and have always maintained an open-door policy.

Hello, my name is Magda. Magda is a Unit Manager at Shelburne Lodge. Magda has a Master’s in Nursing. She leads a team dedicated to enhancing patient outcomes. As an End-of-Life Champion, she specialises in providing compassionate, holistic palliative care, ensuring dignity and comfort for patients and their families. She maintains a watchful eye to ensure residents remain healthy and comfortable every day. She strives for the health and happiness of everyone in her care, combining clinical expertise with a gentle approach to create a supportive environment. She and her team are central to the health and wellbeing of residents, ensuring they receive consistent, personalised care in a place that feels like home.

I have been working for Barchester since April 2023. I have over 20 years of maintenance experience. I really enjoy fixing things and love that my work is very varied and no two days are ever the same. Shelburne Lodge is a great place to work and it’s a pleasure getting to know the residents and being part of such a fantastic team. Please feel free to come and approach me if you have any queries.

Alex is a very talented chef who has worked in some high-end restaurants throughout his career. As Head Chef, his role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. He ensures that the team and he maintain the highest standards and provide a first-class dining experience. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food we have prepared. Alex produces a nutritional and varied menu that residents and visitors enjoy. Alex also makes wonderful birthday cakes for residents on their special day.

I have been working at Shelburne Lodge for many years. I started as a Care Assistant and achieved several care service awards whilst in this role before joining the housekeeping team. I am proud of the standard myself and my team have achieved in the home. As a team, we constantly ensure that all standards are practised and the home is clean, safe and welcoming for all residents, staff and visitors. I have an NVQ and a Special Commendation Award in hospitality.

Shelburne Lodge is privileged to have an excellent nursing and care team. Nurses and carers work alongside each other delivering exceptional care to everyone we support, ensuring they meet individual needs at all times. They help produce a warm and welcoming environment for all residents and visitors.

Hello! My name is Helen, and I am proud to say I am the Activities Lead here at Shelburne Lodge. I have been an activity coordinator for 10 years in various settings.
My job is extremely rewarding, and I love making the residents smile every single day. providing personal centred activities, living in a care home doesn't mean your interests and hobbies stop; we are here to supportyour choices for everyday living
My role is to design and deliver a varied activities programme that enhances residents’ physical, emotional, and social wellbeing, while promoting independence, inclusion, and enjoyment. I consider myself a compassionate professional with experience in designing inclusive activities in both care and community settings. I have trained with Barchester to provide group facilitation, planning, and supporting individuals with diverse needs, including dementia care. I want to bring empathy, energy, and initiative to my role. Everyone is different, so a person-centred activity plan is something I strive to provide at Shelburne Lodge
I look forward to welcoming you into our home.
Frequently Asked Questions about Barchester Shelburne Lodge Care Home
What types of Care is Barchester Shelburne Lodge Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Shelburne Lodge Care Home have?
There are 51 Single Rooms.
What are the Facilities & Services at Barchester Shelburne Lodge Care Home?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Shelburne Lodge Care Home to the centre of High Wycombe?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Shelburne Lodge Care Home to verify any information. View our terms and conditions. Barchester Shelburne Lodge Care Home has an Enhanced Service -more info.