All staff and management are very caring and approachable, aI F(Son of Resident/Service User)
Dad has been in the home for just under a year, and the care he has received has been exceptionaJo H(Daughter of Resident/Service User)
Very welcoming and cosy. Staff prepared to go that extra mile to ensure maximum careD S(Friend of Resident/Service User)
All staff and management are very caring and approachable, aI F(Son of Resident/Service User)
Dad has been in the home for just under a year, and the care he has received has been exceptionaJo H(Daughter of Resident/Service User)
Very welcoming and cosy. Staff prepared to go that extra mile to ensure maximum careD S(Friend of Resident/Service User)
Shelburne Lodge is ideally located near bus and train stations, yet offers a peaceful, secluded garden for residents. It provides high-quality residential, dementia, nursing, convalescent, and respite care, including short stays.
A team of highly-qualified and dedicated staff tailor their care plans to the individual needs of each resident. And their dedication can be seen across the board - in cooking, regular outings and pet therapy sessions for residents.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Shelburne Lodge Care Home for full pricing details and T&Cs.
Contact Barchester Shelburne Lodge Care Home to confirm what's included and get a personalised quote:
Barchester Shelburne Lodge Care Home has a Review Score of 9.5 (9.502) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Shelburne Lodge Care Home has 123 reviews.
On a visit, my daughter remarked 'it's like a hotel and she would love to end up here'. My resident mother, widowed since 1985, is the happiest I have ever seen her. The company of others has raised her spirits enormously. I can't recommend Shelburne Lodge enough.
On a visit, my daughter remarked 'it's like a hotel and she would love to end up here'. My resident mother, widowed since 1985, is the happiest I have ever seen her. The company of others has raised her spirits enormously. I can't recommend Shelburne Lodge enough.
Thank you for your kind comments.
My mother in law moved to the home in December 2017. The service she received when she arrived was lovely. The staff are friendly and go out of there way to help you if you are not sure about something. The manager helped us very much in the run up to her moving in. Showing us the home and her room...
My mother in law moved to the home in December 2017. The service she received when she arrived was lovely. The staff are friendly and go out of there way to help you if you are not sure about something. The manager helped us very much in the run up to her moving in. Showing us the home and her room which was very clean and decorated beautifully. Mother in law can be very stubborn at times but the staff are very understanding. Well done all.
Many thanks for your comments, I shall pass these onto the staff.
My mother has not looked this well cared for in ages, very clean and even nail varnish on. At home, she had a carer visiting but not much time spent so very basic.
My mother has not looked this well cared for in ages, very clean and even nail varnish on. At home, she had a carer visiting but not much time spent so very basic.
Many thanks for your kind comments. I will pass these onto the staff.
Us as a family have been very impressed with the care that our family member has received since moving in. All members of staff are friendly and approachable. Nothing has every been any trouble for them regarding care or advice/support for us or our family member. Thank you all very much. Keep up...
Us as a family have been very impressed with the care that our family member has received since moving in. All members of staff are friendly and approachable. Nothing has every been any trouble for them regarding care or advice/support for us or our family member. Thank you all very much. Keep up the good work.
Generally good care, my one main criticism is people being left in bed when they want to get out, one excuse being the battery on the hoist is dead. This is unacceptable if it was needed in an emergency i.e. A fire.
Generally good care, my one main criticism is people being left in bed when they want to get out, one excuse being the battery on the hoist is dead. This is unacceptable if it was needed in an emergency i.e. A fire.
Very good, nice staff. Place very clean, very welcoming to all. Would tell friends and family about this home.
Very good, nice staff. Place very clean, very welcoming to all. Would tell friends and family about this home.
Thank you very much for your kind comments and we are pleased that you would recommend us to your friends. We will pass the comments onto the teams.
However, we appreciate there are many residents and emergencies can crop up.
However, we appreciate there are many residents and emergencies can crop up.
Thank you for your comments and they will be passed onto our teams in order for us to continue to improve.
Sometimes I did have to wait a while after pressing the call button.
Sometimes I did have to wait a while after pressing the call button.
Thank you for your comments as we are always looking to improve. We are pleased to see that you will consider Shelburne Lodge if our services are needed in the future.
All staff, nurses, etc in the day are most caring and helpful to my husband who is unable to get out of bed and do anything for himself. They are always there to help him and for our family. There have been just a couple of times when night staff have not been found and he did ask them to be more...
All staff, nurses, etc in the day are most caring and helpful to my husband who is unable to get out of bed and do anything for himself. They are always there to help him and for our family. There have been just a couple of times when night staff have not been found and he did ask them to be more gentle with him, but I cannot fault the day staff at all.
The food is good and varied and you can always have something else if you don't want what's on the menu. The care I get is very good - my wife was in another home in Wycombe and it was...
The food is good and varied and you can always have something else if you don't want what's on the menu. The care I get is very good - my wife was in another home in Wycombe and it was awful, but Shelburn Lodge is very good and I am very happy to call it my home now.
Everything is good and I am happy about the care my husband receives. It is very welcoming and all staff are nice. I can't fault anything.
Everything is good and I am happy about the care my husband receives. It is very welcoming and all staff are nice. I can't fault anything.
Overall very good service provided.
Overall very good service provided.
Lovely place to go into. Nice rooms. Very clean. Food very good. Had an afternoon with singers coming in. Cakes and coffee very good indeed. Overall very pleased with this place.
Lovely place to go into. Nice rooms. Very clean. Food very good. Had an afternoon with singers coming in. Cakes and coffee very good indeed. Overall very pleased with this place.
Clean, tidy and helpful staff. The only concern is that the front door never seems to be locked so anyone can walk in.
Clean, tidy and helpful staff. The only concern is that the front door never seems to be locked so anyone can walk in.
All staff are excellent and make a fuss of mum. All our family feel very welcome when visiting.
All staff are excellent and make a fuss of mum. All our family feel very welcome when visiting.
My husband has been here for seven years and nine months. He is very well cared for, carers take great care with him and pay him plenty of attention. He is well fed and enjoying all meals.
My husband has been here for seven years and nine months. He is very well cared for, carers take great care with him and pay him plenty of attention. He is well fed and enjoying all meals.
No complaints at all. Staff are very pleasant and happy and helpful. I would be very happy to live here myself!
No complaints at all. Staff are very pleasant and happy and helpful. I would be very happy to live here myself!
Whilst there are some genuinely caring members of staff, most are apathetic or worse. The home is almost permanently understaffed to the point that residents have to wait to be taken to the toilet, to have pads changed, or to be fed. They do not have the time to get 'more difficult' residents out...
Whilst there are some genuinely caring members of staff, most are apathetic or worse. The home is almost permanently understaffed to the point that residents have to wait to be taken to the toilet, to have pads changed, or to be fed. They do not have the time to get 'more difficult' residents out of bed, dress them, or, by the look of it, wash them half the time! Staff turnover recently has been very high, probably due to the abrupt, difficult manager. The standard of food has been variable due to the changes in kitchen staff but is now reasonable. We have had numerous problems with promises that things would be done, but they have not. Activities used to be very good, but the home no longer has an activities coordinator; someone else who left!
Mum is very happy, enjoys the activities and the home's cat and Manger's dogs.
Mum is very happy, enjoys the activities and the home's cat and Manger's dogs.
My Mum is very happy there and well looked after.
My Mum is very happy there and well looked after.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Picnic Friday lunch time-Jane, our resident ambassador, community picnic continues … Through out the summer months Jane’s friends from Wycombe have organised a picnic which they’ve held in Shelburne Lodges...
Picnic Friday lunch time-Jane, our resident ambassador, community picnic continues … Through out the summer months Jane’s friends from Wycombe have organised a picnic which they’ve held in Shelburne Lodges...
Performing Pets arriving in their own little stroller, visit this morning was 3 month old Saddleback piglets, Dawn French and Jennifer Saunders Lots of cuddles meant this was a sensory...
There are no accreditations posted yet for Barchester Shelburne Lodge Care Home.
My name is Madalina Lovin, and I am proud to be the Home Manager at Shelburne Lodge. I am a qualified nurse with over 10 years of experience in adult...
My name is Madalina Lovin, and I am proud to be the Home Manager at Shelburne Lodge. I am a qualified nurse with over 10 years of experience in adult social care, nursing, and care home management. During my career, I have progressed from Nurse to Unit Manager, Deputy Manager, and Home Manager, gaining extensive experience in both clinical care and leadership.
I am passionate about delivering high-quality, person-centred care and creating a warm, supportive, and welcoming environment for residents, families, and staff. My nursing background includes dementia care, end-of-life care, clinical governance, safeguarding, and supporting residents with complex needs.
At Shelburne Lodge, I aim to bring compassionate leadership, strong communication, and a positive team culture where residents feel valued, families feel reassured, and staff feel supported and empowered to provide the highest standards of care. I believe in leading by example and building meaningful relationships to ensure every resident can enjoy comfort, dignity, and the best possible quality of life.
During my career, I...
I am a qualified nurse with over 22 years’ experience in paediatric and adult social care, nursing and care home management.During my career, I have progressed from Nurse-to-Nurse Manager, Unit Manager and Deputy Manager. As the Deputy Manager, I will be looking to offer my support to all residents, relatives and staff in order to provide high-standard, person-centred care.
My approach combines evidence-based clinical practice with compassionate, clear communication to ensure residents and their families feel supported during vulnerable times.When I am not at Shelbourne Lodge, I enjoy spending quality time with family, going out, enjoying every occasion and making memories
Hello, my name is Emily.
I am the home administrator and have worked at Shelburne Lodge since August 2018. I am passionate about my role and enjoy...
Hello, my name is Emily.
I am the home administrator and have worked at Shelburne Lodge since August 2018. I am passionate about my role and enjoy ensuring everything runs smoothly. I enjoy meeting new people and getting to know our residents and their loved ones. My door is inviting people in and I know how important to be able to have the ability to influence and motivate staff, fostering a positive work environment. I try my best to ensuring to regulations and standards, which is crucial for maintaining trust and safety and to problem-Solving: Addressing issues and improving care services promptly and effectively. I hope I demonstrate a commitment to continuous improvement and a proactive approach to managing the care home's operations, and I also enjoy spending time with residents and being part of their lives.
I have been part of the team at Shelburne Lodge since 2014. I have experience as an RGN working with older people in both the NHS and a care home...
I have been part of the team at Shelburne Lodge since 2014. I have experience as an RGN working with older people in both the NHS and a care home environment. I am really enjoying the role and am very proud to be part of a great team. Empathy and compassion are a genuine concern for me and the well-being of the residents I care for. I regard effective communication with my residents and families as important and will make time to listen and explain. I believe in treating clients with dignity and kindness so they feel valued and cared for. I feel I provide a comforting presence to my residents, so I feel I have a bond with them.
Hello. My name is Kay, and I am the Unit Manager on Memory Lane. I am fortunate to be working alongside a caring and dedicated team of colleagues who...
Hello. My name is Kay, and I am the Unit Manager on Memory Lane. I am fortunate to be working alongside a caring and dedicated team of colleagues who share the same values and principles in regard to caring for our residents. I have been in nursing for over 30 years, and my experience ranges from Nurse to Clinical Lead to Deputy Manager and Home Manager. My motto in life has and always will be ‘Treat others the way you would wish to be treated’ – for me, this is very important when providing care for those that have been placed in our care at Shelburne Lodge. Communication is important to me, and I am willing to listen and meet with families for a chat and have always maintained an open-door policy.
Hello, my name is Magda. Magda is a Unit Manager at Shelburne Lodge. Magda has a Master’s in Nursing. She leads a team dedicated to enhancing patient...
Hello, my name is Magda. Magda is a Unit Manager at Shelburne Lodge. Magda has a Master’s in Nursing. She leads a team dedicated to enhancing patient outcomes. As an End-of-Life Champion, she specialises in providing compassionate, holistic palliative care, ensuring dignity and comfort for patients and their families. She maintains a watchful eye to ensure residents remain healthy and comfortable every day. She strives for the health and happiness of everyone in her care, combining clinical expertise with a gentle approach to create a supportive environment. She and her team are central to the health and wellbeing of residents, ensuring they receive consistent, personalised care in a place that feels like home.
I have been working for Barchester since April 2023. I have over 20 years of maintenance experience. I really enjoy fixing things and love that my...
I have been working for Barchester since April 2023. I have over 20 years of maintenance experience. I really enjoy fixing things and love that my work is very varied and no two days are ever the same. Shelburne Lodge is a great place to work and it’s a pleasure getting to know the residents and being part of such a fantastic team. Please feel free to come and approach me if you have any queries.
Alex is a very talented chef who has worked in some high-end restaurants throughout his career. As Head Chef, his role is to produce a fresh,...
Alex is a very talented chef who has worked in some high-end restaurants throughout his career. As Head Chef, his role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. He ensures that the team and he maintain the highest standards and provide a first-class dining experience. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food we have prepared. Alex produces a nutritional and varied menu that residents and visitors enjoy. Alex also makes wonderful birthday cakes for residents on their special day.
I have been working at Shelburne Lodge for many years. I started as a Care Assistant and achieved several care service awards whilst in this role...
I have been working at Shelburne Lodge for many years. I started as a Care Assistant and achieved several care service awards whilst in this role before joining the housekeeping team. I am proud of the standard myself and my team have achieved in the home. As a team, we constantly ensure that all standards are practised and the home is clean, safe and welcoming for all residents, staff and visitors. I have an NVQ and a Special Commendation Award in hospitality.
Shelburne Lodge is privileged to have an excellent nursing and care team. Nurses and carers work alongside each other delivering exceptional care to...
Shelburne Lodge is privileged to have an excellent nursing and care team. Nurses and carers work alongside each other delivering exceptional care to everyone we support, ensuring they meet individual needs at all times. They help produce a warm and welcoming environment for all residents and visitors.
Hello! My name is Helen, and I am proud to say I am the Activities Lead here at Shelburne Lodge. I have been an activity coordinator for 10 years in...
Hello! My name is Helen, and I am proud to say I am the Activities Lead here at Shelburne Lodge. I have been an activity coordinator for 10 years in various settings.
My job is extremely rewarding, and I love making the residents smile every single day. providing personal centred activities, living in a care home doesn't mean your interests and hobbies stop; we are here to supportyour choices for everyday living
My role is to design and deliver a varied activities programme that enhances residents’ physical, emotional, and social wellbeing, while promoting independence, inclusion, and enjoyment. I consider myself a compassionate professional with experience in designing inclusive activities in both care and community settings. I have trained with Barchester to provide group facilitation, planning, and supporting individuals with diverse needs, including dementia care. I want to bring empathy, energy, and initiative to my role. Everyone is different, so a person-centred activity plan is something I strive to provide at Shelburne Lodge
I look forward to welcoming you into our home.
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