All staff and management are very caring and approachable, aI F(Son of Resident/Service User)
Dad has been in the home for just under a year, and the care he has received has been exceptionaJo H(Daughter of Resident/Service User)
Very welcoming and cosy. Staff prepared to go that extra mile to ensure maximum careD S(Friend of Resident/Service User)
All staff and management are very caring and approachable, aI F(Son of Resident/Service User)
Dad has been in the home for just under a year, and the care he has received has been exceptionaJo H(Daughter of Resident/Service User)
Very welcoming and cosy. Staff prepared to go that extra mile to ensure maximum careD S(Friend of Resident/Service User)
Shelburne Lodge is ideally located near bus and train stations, yet offers a peaceful, secluded garden for residents. It provides high-quality residential, dementia, nursing, convalescent, and respite care, including short stays.
A team of highly-qualified and dedicated staff tailor their care plans to the individual needs of each resident. And their dedication can be seen across the board - in cooking, regular outings and pet therapy sessions for residents.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Shelburne Lodge Care Home for full pricing details and T&Cs.
Contact Barchester Shelburne Lodge Care Home to confirm what's included and get a personalised quote:
Barchester Shelburne Lodge Care Home has a Review Score of 9.5 (9.502) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Shelburne Lodge Care Home has 123 reviews.
The care and nursing to my terminal grandmother was outstanding. They welcomed my family from far and wide and were generous and hospitable to all. I am very grateful for the support given to us at this difficult time.
The care and nursing to my terminal grandmother was outstanding. They welcomed my family from far and wide and were generous and hospitable to all. I am very grateful for the support given to us at this difficult time.
Thank you so much for taking the time to complete a review. I was our honour to care for your Grandmother and a pleasure getting to know you and your family. We will pass on your very kind words to our team who are always overjoyed to receive comments from the families we support.
Exceptional care and staff. Shelburne Lodge and all it's staff have provided outstanding care for my mother with warmth and treated with dignity, respect and compassion. The staff are all exceptional. All going above and beyond at all times. I cannot recommend Shelburne Lodge more highly!
Exceptional care and staff. Shelburne Lodge and all it's staff have provided outstanding care for my mother with warmth and treated with dignity, respect and compassion. The staff are all exceptional. All going above and beyond at all times. I cannot recommend Shelburne Lodge more highly!
Thank you so much for your feedback and kind words. We are really glad to hear that you had a positive experience. Your feedback means a lot to us and I shall share this with my team which I am sure will be delighted to hear and read the feedback. Thank you again for taking the time to write us a review.
Care, compassion and communication, non-existent. For all that they say they provide we never witnessed this. I'm just grateful that my nan is no longer there and that we removed her due to the broken promises made to us.
Care, compassion and communication, non-existent. For all that they say they provide we never witnessed this. I'm just grateful that my nan is no longer there and that we removed her due to the broken promises made to us.
Hi, thanks for sharing your feedback with us. We're disappointed your experience with the home didn't meet your expectations. We understand your concerns are being looked into through our complaints process, and we're grateful for your patience while we do this. You can find further details on our...
Hi, thanks for sharing your feedback with us. We're disappointed your experience with the home didn't meet your expectations. We understand your concerns are being looked into through our complaints process, and we're grateful for your patience while we do this. You can find further details on our complaints process here: https://www.barchester.com/contact-us/complaints-and-compliments Kind Regards, Barchester's Feedback Team
We were sold a dream but bought a nightmare too many failings to list the only positive point to come from my mother's brief stay at Shelburne Lodge is that she is now free to pursue her dream elsewhere. If anxiety, stress and frustration is what you're looking for then look no further your dream...
We were sold a dream but bought a nightmare too many failings to list the only positive point to come from my mother's brief stay at Shelburne Lodge is that she is now free to pursue her dream elsewhere. If anxiety, stress and frustration is what you're looking for then look no further your dream is here.
Hi, thanks for sharing your review. We're sorry you're unhappy with your experience at Shelburne Lodge Care Home and we're aware that your family's concerns are being looked into through our complaints process. Kind Regards, Barchester's Feedback Team
Thank you from the bottom of our hearts.
Thank you from the bottom of our hearts.
Thank you for taking the time to write your feedback. I will share your lovely feedback with the staff. At Shelburne, all the team is committed to providing the highest quality of care for all of our residents. Thank you again for your kind words.
Happy with the staff who are helpful and the room is very nice. I feel safe and the home is very clean.
Happy with the staff who are helpful and the room is very nice. I feel safe and the home is very clean.
Thank you very much for taking the time to write us a review. I am delighted to read the lovely comments. I will share this feedback with all the staff as I am sure this will bring joy to them to know how you are feeling. Our goal is to create a warm and welcoming atmosphere and the staff are dedicated to providing the best care from a person-centered point of view. Thank you again.
Mum was admitted to Barchester Shelburne Lodge Care Home directly from hospital. Shelburne Lodge has been fantastic in settling Mum, keeping us informed and supporting Mum's medical and physical needs. Their tolerance, patience and professionalism are of the highest standard. We are very grateful...
Mum was admitted to Barchester Shelburne Lodge Care Home directly from hospital. Shelburne Lodge has been fantastic in settling Mum, keeping us informed and supporting Mum's medical and physical needs. Their tolerance, patience and professionalism are of the highest standard. We are very grateful for their continuing support. Thank you!
Thank you very much for taking the time to provide feedback in regard to the care your mother is receiving in our home. I am delighted to hear that you are extremely happy with the standard of care your mother is receiving. I will share your lovely comments with the staff and I am sure this will...
Thank you very much for taking the time to provide feedback in regard to the care your mother is receiving in our home. I am delighted to hear that you are extremely happy with the standard of care your mother is receiving. I will share your lovely comments with the staff and I am sure this will bring joy to them to know that we have met your expectations. Our goal here is to create a warm and welcoming atmosphere where everyone feels they are part of our family. Our staff are dedicated to providing the best care possible from a person-centred point of view. Thank you again for taking the time to write us a review.
I found the care for my mother was excellent and had no worries. The food seemed excellent and the Christmas lunch last year (2023) was superb
I found the care for my mother was excellent and had no worries. The food seemed excellent and the Christmas lunch last year (2023) was superb
Thank you so much for your lovely feedback. The team here are kind, compassionate and totally dedicated to providing the highest quality care for all of our residents. Thank you again for taking the time to submit this review.
I recently had the pleasure of visiting a wonderful home. The experience was delightful, largely due to the incredibly friendly and welcoming staff. Each member of the team went out of their way to make me feel comfortable and valued. The manager stood out as exceptionally approachable, always...
I recently had the pleasure of visiting a wonderful home. The experience was delightful, largely due to the incredibly friendly and welcoming staff. Each member of the team went out of their way to make me feel comfortable and valued. The manager stood out as exceptionally approachable, always available to address any questions or concerns with a warm and attentive demeanour. The atmosphere of the home was inviting and inclusive, reflecting the dedication and care of the entire staff. Overall, my visit was truly enjoyable, and I left with a positive impression of the home's environment and the people who run it.
Thank you for taking the time to leave us a review. I am delighted to hear that you had a great experience when you visited the home. I will share your lovely comments with our team. We are glad to hear that you felt welcomed in our home. It brings great joy to our team members to see your lovely...
Thank you for taking the time to leave us a review. I am delighted to hear that you had a great experience when you visited the home. I will share your lovely comments with our team. We are glad to hear that you felt welcomed in our home. It brings great joy to our team members to see your lovely comments and we appreciate your recognition of our team and their dedication which made you feel comfortable and valued. Thank you for choosing our home, and we look forward to welcoming you back in the future.
Thank you for being so kind and supportive to us whilst we get used to Mum not being at home with us and for your patience in answering all our...
Thank you.
Thank you very much for taking the time to write us a review. I am delighted to hear that you are happy with the care we are providing to your mother and you felt welcomed in our lovely home. It brings our team great joy to know that we have met your expectations. Our goal is to create a warm and...
Thank you very much for taking the time to write us a review. I am delighted to hear that you are happy with the care we are providing to your mother and you felt welcomed in our lovely home. It brings our team great joy to know that we have met your expectations. Our goal is to create a warm and welcoming atmosphere where everyone feels like they are part of our big family here at Shelburne Lodge. We are truly humbled by your kind words and we look forward to continuing to provide a caring, loving and understanding environment for everyone who walks through our doors. Thank you again for your review.
We are extremely happy with the standard of care my mother receives at Barchester Shelburne Lodge Care Home. All of the staff are incredibly warm and caring and go out of their way to help the residents settle into life in the home. Would highly recommend.
We are extremely happy with the standard of care my mother receives at Barchester Shelburne Lodge Care Home. All of the staff are incredibly warm and caring and go out of their way to help the residents settle into life in the home. Would highly recommend.
Thank you very much for taking the time to provide feedback in regard to the care your mother is receiving in our home. I am delighted to hear that you are extremely happy with the standard of care your mother is receiving. I will share your lovely comments with the staff, and I am sure this will...
Thank you very much for taking the time to provide feedback in regard to the care your mother is receiving in our home. I am delighted to hear that you are extremely happy with the standard of care your mother is receiving. I will share your lovely comments with the staff, and I am sure this will bring joy to them to know that we have met your expectations. Our goal here is to create a warm and welcoming atmosphere where everyone feels they are part of our family. Our staff are dedicated to providing the best care possible from a person-centred point of view. Thank you again for taking the time to write us a review.
Very happy with the care my mother received for a respite period. The staff were friendly and professional and my mother was well cared for.
Very happy with the care my mother received for a respite period. The staff were friendly and professional and my mother was well cared for.
Thank you very much for taking the time and leaving us a review. At Shelburne Lodge, we make sure that we have a tailored care plan for all of our residents and they are all looked after from a person-centred point of view. I will share your lovely comments with the team. We are pleased to hear...
Thank you very much for taking the time and leaving us a review. At Shelburne Lodge, we make sure that we have a tailored care plan for all of our residents and they are all looked after from a person-centred point of view. I will share your lovely comments with the team. We are pleased to hear that you are happy with the way she was looked after in our home. Looking forward to seeing your mother again for future respite stay.
I am very happy with the way my brother is treated in the care home. The staff are friendly, and the facilities are first class. The head of housekeeping is the most friendly person and is so helpful, she also looks after my brother and his partner. I look forward to seeing her when I come in.
I am very happy with the way my brother is treated in the care home. The staff are friendly, and the facilities are first class. The head of housekeeping is the most friendly person and is so helpful, she also looks after my brother and his partner. I look forward to seeing her when I come in.
Thank you very much for the lovely review. I will let the team know of your feedback. We are thrilled to hear that our staff have been friendly, and we are so pleased that you like our facilities. Thank you again for entrusting your brother`s care to us.
The care Mum received has been truly wonderful, the staff are very caring and have treated us like family. Nothing has been too much trouble, and anytime Mum needs respite care we will be back.
The care Mum received has been truly wonderful, the staff are very caring and have treated us like family. Nothing has been too much trouble, and anytime Mum needs respite care we will be back.
Thank you very much for taking the time and writing a review on your experience with us. We are so happy that your mother stay was pleasant. At Shelburne, we set a high standard for ourselves, so we are pleased to hear that nothing has been too much trouble. I will make sure I will pass your lovely...
Thank you very much for taking the time and writing a review on your experience with us. We are so happy that your mother stay was pleasant. At Shelburne, we set a high standard for ourselves, so we are pleased to hear that nothing has been too much trouble. I will make sure I will pass your lovely comments to the team so they know your feedback as well. Many thanks again and we look forward seeing you soon.
My mum arrived at Shelburne Lodge on 9th December 2023. Instantly she was treated with kindness and respect. Me and my family were made to feel like one of the Shelburne family. The whole time we were there the management and staff were so kind and helpful to us. Unfortunately, my mum passed on 2nd...
My mum arrived at Shelburne Lodge on 9th December 2023. Instantly she was treated with kindness and respect. Me and my family were made to feel like one of the Shelburne family. The whole time we were there the management and staff were so kind and helpful to us. Unfortunately, my mum passed on 2nd Jan 2024 and was treated with dignity and kindness and helped us through a difficult time. Thank you for everything.
Thank you so much for your lovely feedback. We were delighted to be looking after your mother here at Shelburne Lodge. The team here are kind, compassionate and totally dedicated to providing the highest quality care for all of our residents. Thank you again for taking the time to submit this review.
The management team were very welcoming and warm in explaining how Dad would fit in and what it would be like. All the staff nursing and healthcare had were very attentive and provided great care and spent time to know Dad. This has helped Dad settle into life at Shelburne. Dad takes part in...
The management team were very welcoming and warm in explaining how Dad would fit in and what it would be like. All the staff nursing and healthcare had were very attentive and provided great care and spent time to know Dad. This has helped Dad settle into life at Shelburne. Dad takes part in activities which he enjoys. All the staff are happy to stop and help explain to us or Dad which is encouraging as this helps us know how Dad is feeling or anything which we can do. Thanks, Shelburne Lodge.
Thank you very much indeed for your review. It really is appreciated and of course, we will share the feedback with all of our staff members. I am delighted with your comments and pleased that you have let us know your thoughts and have so many positives about our lovely team and Home, here at...
Thank you very much indeed for your review. It really is appreciated and of course, we will share the feedback with all of our staff members. I am delighted with your comments and pleased that you have let us know your thoughts and have so many positives about our lovely team and Home, here at Shelburne Lodge. We set a high standard for ourselves, so we are very pleased to hear that our core values are evident in the care, respect and kindness that you have seen towards your Dad, as well as the teams to his well-being and health. Here, at Shelburne Lodge, we like to involve the family in the care of their loved ones and we like to have very good communication with their family and friends. Thank you again for your review.
This care home is the best I have seen. Shame the downstairs lounge isn't used more, very dark, not very inviting. Seems to be used more for staff meetings! Feels some staff could chat and spend time talking with my mum more, interacting with her.
This care home is the best I have seen. Shame the downstairs lounge isn't used more, very dark, not very inviting. Seems to be used more for staff meetings! Feels some staff could chat and spend time talking with my mum more, interacting with her.
Thank you for taking the time to review your experience in our home. As a team, we are committed to providing the best care and experience to our residents and their families. We cannot wait to show you our fully refurbished first floor and the new lighting that has been fitted in the ground floor lounge. I will share your review with the team. Thank you again.
Lovely home to be in, my mother, mother-in-law, auntie and now my second cousin, all well looked after here. No complaints.
Lovely home to be in, my mother, mother-in-law, auntie and now my second cousin, all well looked after here. No complaints.
Dear Robert,
Thank you so much for your lovely review. We are delighted to hear that all your loved ones were well looked after during their stay with us. Providing exceptional care and creating a comfortable, respectful environment for our residents is our aim as they are our top priority and...
Dear Robert,
Thank you so much for your lovely review. We are delighted to hear that all your loved ones were well looked after during their stay with us. Providing exceptional care and creating a comfortable, respectful environment for our residents is our aim as they are our top priority and we're thrilled to know that we met your expectations and you have no complaints. We are always striving to provide outstanding care to all of our residents. I will share your feedback with the team. Thank you again.
The staff are kind and friendly, and my mother has expressed her satisfaction with her care. She was a very reluctant resident when she first arrived, but her attitude has really changed. The home has improved under the new management.
The staff are kind and friendly, and my mother has expressed her satisfaction with her care. She was a very reluctant resident when she first arrived, but her attitude has really changed. The home has improved under the new management.
Thank you so much for your review. We are delighted to hear that your mother's attitude has really changed. I will pass on your comments and review to our dedicated team, who will be very happy to see that their dedication and work have been recognized. Thank you again.
The entertainment and activities available for residents and their guests is varied and age-appropriate. Mum particularly likes listening to live classical sets and singers. The donation of a piano to the home took place as Mum moved in. This timely event has enabled Mum to continue to play,...
The entertainment and activities available for residents and their guests is varied and age-appropriate. Mum particularly likes listening to live classical sets and singers. The donation of a piano to the home took place as Mum moved in. This timely event has enabled Mum to continue to play, something she has done all her life, an oasis of familiarity as she settled into the new daily routine and makes Shelburne Lodge her home!
Thank you so much for your review. We are delighted your mum enjoys our activities, especially the musical entertainment. We are glad she enjoys the piano as we really enjoy listening to you both play.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Picnic Friday lunch time-Jane, our resident ambassador, community picnic continues … Through out the summer months Jane’s friends from Wycombe have organised a picnic which they’ve held in Shelburne Lodges...
Picnic Friday lunch time-Jane, our resident ambassador, community picnic continues … Through out the summer months Jane’s friends from Wycombe have organised a picnic which they’ve held in Shelburne Lodges...
Performing Pets arriving in their own little stroller, visit this morning was 3 month old Saddleback piglets, Dawn French and Jennifer Saunders Lots of cuddles meant this was a sensory...
There are no accreditations posted yet for Barchester Shelburne Lodge Care Home.
My name is Madalina Lovin, and I am proud to be the Home Manager at Shelburne Lodge. I am a qualified nurse with over 10 years of experience in adult...
My name is Madalina Lovin, and I am proud to be the Home Manager at Shelburne Lodge. I am a qualified nurse with over 10 years of experience in adult social care, nursing, and care home management. During my career, I have progressed from Nurse to Unit Manager, Deputy Manager, and Home Manager, gaining extensive experience in both clinical care and leadership.
I am passionate about delivering high-quality, person-centred care and creating a warm, supportive, and welcoming environment for residents, families, and staff. My nursing background includes dementia care, end-of-life care, clinical governance, safeguarding, and supporting residents with complex needs.
At Shelburne Lodge, I aim to bring compassionate leadership, strong communication, and a positive team culture where residents feel valued, families feel reassured, and staff feel supported and empowered to provide the highest standards of care. I believe in leading by example and building meaningful relationships to ensure every resident can enjoy comfort, dignity, and the best possible quality of life.
During my career, I...
I am a qualified nurse with over 22 years’ experience in paediatric and adult social care, nursing and care home management.During my career, I have progressed from Nurse-to-Nurse Manager, Unit Manager and Deputy Manager. As the Deputy Manager, I will be looking to offer my support to all residents, relatives and staff in order to provide high-standard, person-centred care.
My approach combines evidence-based clinical practice with compassionate, clear communication to ensure residents and their families feel supported during vulnerable times.When I am not at Shelbourne Lodge, I enjoy spending quality time with family, going out, enjoying every occasion and making memories
Hello, my name is Emily.
I am the home administrator and have worked at Shelburne Lodge since August 2018. I am passionate about my role and enjoy...
Hello, my name is Emily.
I am the home administrator and have worked at Shelburne Lodge since August 2018. I am passionate about my role and enjoy ensuring everything runs smoothly. I enjoy meeting new people and getting to know our residents and their loved ones. My door is inviting people in and I know how important to be able to have the ability to influence and motivate staff, fostering a positive work environment. I try my best to ensuring to regulations and standards, which is crucial for maintaining trust and safety and to problem-Solving: Addressing issues and improving care services promptly and effectively. I hope I demonstrate a commitment to continuous improvement and a proactive approach to managing the care home's operations, and I also enjoy spending time with residents and being part of their lives.
I have been part of the team at Shelburne Lodge since 2014. I have experience as an RGN working with older people in both the NHS and a care home...
I have been part of the team at Shelburne Lodge since 2014. I have experience as an RGN working with older people in both the NHS and a care home environment. I am really enjoying the role and am very proud to be part of a great team. Empathy and compassion are a genuine concern for me and the well-being of the residents I care for. I regard effective communication with my residents and families as important and will make time to listen and explain. I believe in treating clients with dignity and kindness so they feel valued and cared for. I feel I provide a comforting presence to my residents, so I feel I have a bond with them.
Hello. My name is Kay, and I am the Unit Manager on Memory Lane. I am fortunate to be working alongside a caring and dedicated team of colleagues who...
Hello. My name is Kay, and I am the Unit Manager on Memory Lane. I am fortunate to be working alongside a caring and dedicated team of colleagues who share the same values and principles in regard to caring for our residents. I have been in nursing for over 30 years, and my experience ranges from Nurse to Clinical Lead to Deputy Manager and Home Manager. My motto in life has and always will be ‘Treat others the way you would wish to be treated’ – for me, this is very important when providing care for those that have been placed in our care at Shelburne Lodge. Communication is important to me, and I am willing to listen and meet with families for a chat and have always maintained an open-door policy.
Hello, my name is Magda. Magda is a Unit Manager at Shelburne Lodge. Magda has a Master’s in Nursing. She leads a team dedicated to enhancing patient...
Hello, my name is Magda. Magda is a Unit Manager at Shelburne Lodge. Magda has a Master’s in Nursing. She leads a team dedicated to enhancing patient outcomes. As an End-of-Life Champion, she specialises in providing compassionate, holistic palliative care, ensuring dignity and comfort for patients and their families. She maintains a watchful eye to ensure residents remain healthy and comfortable every day. She strives for the health and happiness of everyone in her care, combining clinical expertise with a gentle approach to create a supportive environment. She and her team are central to the health and wellbeing of residents, ensuring they receive consistent, personalised care in a place that feels like home.
I have been working for Barchester since April 2023. I have over 20 years of maintenance experience. I really enjoy fixing things and love that my...
I have been working for Barchester since April 2023. I have over 20 years of maintenance experience. I really enjoy fixing things and love that my work is very varied and no two days are ever the same. Shelburne Lodge is a great place to work and it’s a pleasure getting to know the residents and being part of such a fantastic team. Please feel free to come and approach me if you have any queries.
Alex is a very talented chef who has worked in some high-end restaurants throughout his career. As Head Chef, his role is to produce a fresh,...
Alex is a very talented chef who has worked in some high-end restaurants throughout his career. As Head Chef, his role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. He ensures that the team and he maintain the highest standards and provide a first-class dining experience. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food we have prepared. Alex produces a nutritional and varied menu that residents and visitors enjoy. Alex also makes wonderful birthday cakes for residents on their special day.
I have been working at Shelburne Lodge for many years. I started as a Care Assistant and achieved several care service awards whilst in this role...
I have been working at Shelburne Lodge for many years. I started as a Care Assistant and achieved several care service awards whilst in this role before joining the housekeeping team. I am proud of the standard myself and my team have achieved in the home. As a team, we constantly ensure that all standards are practised and the home is clean, safe and welcoming for all residents, staff and visitors. I have an NVQ and a Special Commendation Award in hospitality.
Shelburne Lodge is privileged to have an excellent nursing and care team. Nurses and carers work alongside each other delivering exceptional care to...
Shelburne Lodge is privileged to have an excellent nursing and care team. Nurses and carers work alongside each other delivering exceptional care to everyone we support, ensuring they meet individual needs at all times. They help produce a warm and welcoming environment for all residents and visitors.
Hello! My name is Helen, and I am proud to say I am the Activities Lead here at Shelburne Lodge. I have been an activity coordinator for 10 years in...
Hello! My name is Helen, and I am proud to say I am the Activities Lead here at Shelburne Lodge. I have been an activity coordinator for 10 years in various settings.
My job is extremely rewarding, and I love making the residents smile every single day. providing personal centred activities, living in a care home doesn't mean your interests and hobbies stop; we are here to supportyour choices for everyday living
My role is to design and deliver a varied activities programme that enhances residents’ physical, emotional, and social wellbeing, while promoting independence, inclusion, and enjoyment. I consider myself a compassionate professional with experience in designing inclusive activities in both care and community settings. I have trained with Barchester to provide group facilitation, planning, and supporting individuals with diverse needs, including dementia care. I want to bring empathy, energy, and initiative to my role. Everyone is different, so a person-centred activity plan is something I strive to provide at Shelburne Lodge
I look forward to welcoming you into our home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Shelburne Lodge Care Home to verify any information. View our terms and conditions. Barchester Shelburne Lodge Care Home has an Enhanced Service -what an Enhanced Service includes.