Beaconsfield Heights Care Home - Avery Collection

30-34 Station Road, Beaconsfield HP9 1AB
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9.9 111 Reviews
  • Beaconsfield Heights Care Home - Avery Collection, Beaconsfield
At Avery Healthcare's Beaconsfield care home, the team prides itself on offering a luxurious living space for residents, where all of their care needs are met.

The impressive three-story building comprises 95 private studios and apartments, each impeccably decorated with ensuite facilities and added safety features. Couples or companions desiring to continue their care journey together are warmly welcomed and the home boasts amenities such as a hair salon, a café, a minibus, gardening, and more.

Beaconsfield Heights delivers tailored care services to the highest standards, covering residential care, dementia care, and temporary respite care, with the assisted living team available 24/7.

The unique community, cultivated by staff and residents, fosters a home-from-home ambience for everyone and the setting features beautiful elements and luxurious facilities, enhancing the overall care home experience.

For residents with dementia and cognitive illnesses, Beaconsfield Heights provides compassionate care and support. The ReConnect approach prioritises dignity and personalised support, considering each resident's requirements through a person-centred practice.
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Care Provided by Beaconsfield Heights Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1850 – £2100
  • Self-Funded Residential Dementia Care: £1650 – £2050
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1750

These prices are only a guideline, please contact Beaconsfield Heights Care Home - Avery Collection to find out the exact price for your requirements.

Contact Beaconsfield Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beaconsfield Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Simon Meredith (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (16)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (15)

Visiting

  • Visitors welcome anytime, however recommend booking in advance to ensure a member of the team is available to not only show you around the Home but to take time to understand your loved one's specific needs.

Parking

  • On site parking.

Beaconsfield Heights Care Home - Avery Collection Reviews (111)

9.9

Beaconsfield Heights Care Home - Avery Collection has a Review Score of 9.9 (9.932) out of 10, based on 26 reviews in the last 2 years.
Over all time Beaconsfield Heights Care Home - Avery Collection has 111 reviews.

Overall Experience
  • 91
  • 20
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Date Published
  • 111
  • 10
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  • 26
  • 85
Reviewer Connection to Beaconsfield Heights Care Home - Avery Collection
  • 44
  • 26
  • 14
  • 10
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  • 2
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Total of 111, showing 81-100
Review from Emma C (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad stayed at Sunrise Beaconsfield for a month's respite recovering from an operation and sepsis. He had lost weight and the will to live. The care and compassion shown were just outstanding. They got him eating and exercising again. He enjoyed the trips and entertainment provided. I cannot fault
any member of staff. All went above and beyond in kindness form the office staff to cleaners. Food was amazing and so was his room and facilities.
Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to review Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future if his requirements change.
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Review from Linda (Daughter of Resident) published on 7 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Sunrise in February 2016 and since that time I have visited pretty much every day for about two hours, so I think I have a reasonable understanding of Sunrise and its staff. Since the manager arrived (almost two years ago), she has built a good management team - which do seem to work
cohesively as a team; all are very approachable, make time and do listen. We have found the staff to be very receptive to my mum’s needs and our needs as a family; they demonstrate flexibility, understanding and care; the little things they do often make a big difference. The carers make an effort to understand the needs of my mum and of each resident generally. The dining staff are also intuitive and encourage my mum to eat as best she can. The concierge staff are hugely helpful and make me feel reassured each time I leave that my mum will be well cared for. I personally have confidence in Sunrise of Beaconsfield and am so pleased that my mum benefits from the care the staff provide.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.
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Review from M W M (Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been pleasantly surprised by how kind everyone is - and also how much there is to do.
If I ask for anything they do their best to help.
The food is mostly good and also imaginative.
I always knew I would come here because my daughter and family live here and I will see more of them. The journey
from Cheshire was dreadful - and I refuse to live with them - it isn't fair.
They think of so many things for us to do and I am definitely glad I have come.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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Review from Colin B (Son of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Apart from the occasional period of staff shortages when beds are still unmade at lunchtime and afternoon drinks aren't brought around (father unable to go to the cafe or help himself). I am happy with the service provided. When critical health issues arise, staff are quick to react and communicate
well. All the staff are friendly and helpful, often under trying circumstances! One gripe is parking it's very difficult when visiting.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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Review from Andrea D (Daughter of Resident) published on 12 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been in palliative care phase since June...It has been incredibly difficult for us as a family to watch her rapid decline and loss of control and dignity over the past weeks, it's also amazing how she has kept going. Sadly she died on 31st August. Mum has been shown genuine care love and
support from many of the team at Sunrise and I appreciate everything that has been done to help her in her remaining weeks.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionFirstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Beaconsfield – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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Review from Michael H (Respite Resident) published on 22 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just before Christmas 2017 I took 30 days of respite care after a rather stressful surgical intervention. Everyone I came into contact with was so helpful, concerned and caring. It was a pleasure to walk the spacious corridors and public areas, knowing that if needed here was a willing person to give
me help.
Some staff were particularly supportive but all were very willing and cheerful. They worked together as a team keeping an eye on everyone making sure that problems were solved before they started.
The food was of a good standard with sensible portion sizing and professional service.
My wife moved into Reminiscence in September 2017. It was a tremendous load off my shoulders to know that she was being given loving care by all the staff.
They work as a happy team and are very positive in the level of care they give to her. She is very happy and when weather permits she delights in sitting in the beautiful gardens soaking up the sun.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Beaconsfield Team
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Review from Rhiannon D (Resident) assisted by family/friend published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a hip replacement, I stayed here for 4 weeks. I was very comfortable and well cared for. The food was good, everywhere was clean and tidy.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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Review from Mary O (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother does not take part in activities - too busy in her room (computer/reading etc). As she likes spicy food she feels some meals are very bland, but she understands why.


Overall - excellent. Always welcoming and very clean. A great relief to the family that she is cared for.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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  • Treated with Dignity
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Review from M P (Daughter of Resident) published on 14 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived here, I noticed how friendly and happy everyone seemed. The staff have been really good and supportive. I feel really confident that my mum is being well looked after which makes me feel happy and I can relax.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.
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Review from David H (Power of Attorney of Resident) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities at Sunrise of Beaconsfield are excellent. The dedicated care by all staff is exemplary. Communication with myself was very good indeed.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities, to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.
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Review from M D (Daughter of Resident) published on 22 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring staff who clearly know the residents well and encourage their independence. Very welcoming to visitors.
Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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  • Treated with Dignity
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Review from Edward H (Resident) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the services are good to excellent with the exception of those provided by the dining service coordinator. She has yet to be seen in the dining room to ensure that the workload is shared equally by the staff available and the portions provided meet requirements as to size and quality.


Small

portions are still too big 3 of the 4 of us at table 13 discard half of the food. Meat is overcooked and toast soggy. What has deteriorated is that the midday meal is taking 1 1/2 hours to complete and we are invariably the last to leave. I suggest our hardworking staff need more assistance, especially if visitors are in the bistro.


The value for money rating is a general observation based on a wastage of food and drink.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Beaconsfield Team.
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Review from D G (Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here just over one year and found services very acceptable. Food is first rate (all meals). Accommodation very good. General service and attention good and service appreciated - visits by small bus to many places - some quite outstanding!
Reply from Marekting, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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Review from C C (Daughter of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has spent 2 years in assisted living and 7 months in Reminiscence. After a severe bout of pneumonia Mum was moved to Rem. She has had the best care possible, well looked after, plenty of stimulation with interactive activities. There are always plenty of staff for residents to chat to and Mum has
benefitted all round. Although mentally confused Mum is walking, talking and recalling better, Sunrise has done a great job!
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
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Review from Niki A (Daughter of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The reminiscence section has been absolutely brilliant for our Mum, with more one-to-one care and one-to-one interaction. We know from the activities and care from the excellent staff that she is better now both mentally and physically. She has dramatically improved even with her dementia, than 2 years
ago. I can't recommend them highly enough.
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
  • Facilities
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  • Treated with Dignity
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Review from Alison B (Daughter of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Sunrise Beaconsfield for nearly 3 years and has always been treated with respect and kindness. The staff on the dementia ward are well trained, patient and very caring. They deal with sometimes difficult situations with humour and understanding and have been very supportive of
me if I am struggling to cope.
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Charlotte (Daughter of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother moved into Sunrise of Beaconsfield in the summer of 2017 and the relief that she now has support and most importantly, company is very welcome. The staff are very pleasant and I can pop in to see my mother at any time. There are activities every day, which are optional, as well as a couple
of outings each week to areas of interest. The gardens are lovely in the summer, with plenty of space and the communal rooms inside are very homely.
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Beaconsfield Team.
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Review from Julia W (Daughter of Resident) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Sunrise in the early months of 2016 and she died there in August 2017. For us, her daughters and our families, it was a relief that mum was able to be supported rather than living alone where she had become lonely and isolated and relatively withdrawn from daily social interactions with
others. For mum, this change meant that she regained much of her joy for life especially through the social interactions and activities that Sunrise had to offer her, the trips out particularly opened her eyes again to the outdoor world she loved. She could enjoy again singing, dancing and poetry, all activities offered by Sunrise. Additionally, her pleasure during this time was gained through the relationships she developed with the staff especially when she was able to learn about everyone's families and their own relationships. This warmth and friendship from staff members towards mum helped her and us considerably during her final illness.
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionFirstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Beaconsfield – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.
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  • Cleanliness
  • Treated with Dignity
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Review from Nick D (Son of Resident) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father appears to be very content and always smiling. All the staff know his name and seem genuinely to care for him. It is comforting to know he is being well looked after.
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.
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  • Cleanliness
  • Treated with Dignity
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Review from Nicholas (Son of Resident) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who has increasing dementia has been a resident for over a year. During this time she has moved from the open living to the secure living. We, the family, call in most days to visit here and thus have a great understanding of how the home works. In over a year I have never seen any of the
staff say a cross word to a resident or relative. I cannot tell you how impressed I am with the care, kindness, friendliness and professionalism that every one of the staff has exhibited every single time I have visited. The ambience is lovely, the food exceptional. I have always said I would love to live there too.
Reply from Marketing, Digital Marketing Executive at Beaconsfield Heights Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Beaconsfield Heights Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.932 for Beaconsfield Heights Care Home - Avery Collection is calculated as follows: ( (289 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 309 Ratings = 4.932
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beaconsfield Heights Care Home - Avery Collection is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (13)

Meet the Team (6)

Simon

Simon Meredith

Job Title: General Manager Joined: 2025

Hello!
My name is Simon and I am the General Manager at Beaconsfield Heights.
I am originally from Lancashire but have lived in Buckinghamshire since aged 18. I have spent all of my career working in adult social care.


Having worked across all of the different care sectors, I believe I have gained a good understanding of the dilemmas faced by those in our care and also an appreciation of how daunting it must be to move from the family home into residential care. The thought that I am in a privileged position to be able to influence and have a positive impact on people’s lives is very motivating and rewarding for me.


I am also passionate about supporting our staff to develop and to achieve to the best of their ability. If we have a happy and engaged staff team, it follows that we should have happy, well-cared-for residents and a happy home.


If we can put the individual at the centre of all that we do, we can ensure that our residents are fully involved in all of our decision-making processes, enabling us to deliver care and support that is as individual as they are.


Away from work, I am married with two children and a dog. If I am not at Beaconsfield Heights or at home (or out walking the dog), I can be found following the mighty Preston North End around the country.

Daniela

Daniela Enciu

Job Title: Deputy Manager Joined: 2025

Hi, I’m Daniela!


I joined Beaconsfield Heights in July 2025. I originally studied nursing in Romania and worked as a Paramedic before moving to the UK in 2016. That’s when I began my journey in the care sector, working as a Senior Carer and then Team Leader.


Four years ago, I was delighted to step into the role as a Deputy Manager. I’m passionate about supporting my colleagues, sharing my knowledge, and making sure we deliver the very best care to our residents every day.


I love being part of a team that truly makes a difference and seeing the positive impact we have on the lives of the people we care for.

Mark

Mark Choules

Job Title: Residential Care Manager Joined: 2019

After working as a Pharmacy Technician for 10 years, I decided to follow my heart and move into the care sector. Joining the home as a Care Assistant in 2019, I have been able to develop my career, becoming a Senior Carer, Wellness Co-Ordinator and at the beginning of 2024 I was delighted to be offered the position of Residential Care Manager.


Working alongside my team of incredible carers, we strive to deliver exceptional person-centred care to every resident every day. A busy, varied and hugely rewarding position which I feel privileged to hold.

Paula

Paula Hopkinson

Job Title: Hotel Services Manager

I am very proud to be part of the team here at Beaconsfield. We always ensure that we deliver five-star service in every department, this was particularly highlighted throughout the pandemic as we recognised it was such a difficult time for residents, families and the staff.


The team spent a lot of time re-assuring residents and kept them mentally and physically stimulated and of course, our resident's safety was and is still the top priority. Our Concierge team run evening activities such as Cheese & Wine nights, Bingo and Quizzes which our residents love! I work closely with residents and their families to ensure that all enjoy dining experiences and that each resident has a nutritional meal plan to suit their needs.

Claire

Claire Barrett

Job Title: Activities Manager Joined: 2023

I joined the Beaconsfield Heights team as an Activities Assistant, where I developed a strong passion for enhancing the daily lives of our residents, through engaging and meaningful activities. I am now delighted to have been promoted to the position of Activities Manager. As Activities Manager I am driven to provide all of our residents with a person centred approach to their day, taking time to get to know every resident, who they are, what is important to them and enabling us to offer tailored, enjoyable and purposeful activities. I am supported by a wonderful team, who share my passion and form genuine and caring relationships with all of our residents and their families and friends.

Vanessa

Vanessa Holt

Job Title: Senior Business Administrator Joined: 2022

Having previously worked in Care Administration being given the opportunity to work for at Beaconsfield is wonderful. I have enjoyed getting to know all the residents, families and colleagues. It is my passion to support various day-to-day administration for the Home; Human Resources, and financial functions and work with the team to provide our residents and their families with the support and assistance they require.


Having an open-door policy, I am very happy to be working within such a beautiful home with a friendly atmosphere and dedicated people, who deliver excellent care.

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