Beaconsfield Heights Care Home - Avery Collection

A huge thank you from me!

Although I did not get a key to my room, I found my stay at Signature very comfortable and enjoyable. All staff and carers were very helpful. All activities were very good and enjoyed "quiz" nights, classical music, exercise class etc. Sitting in the garden was particularly good. Did not get a chance to use the SPA! The entertainment at Signature was very good. Vegetarian food needs improving (limited choice).

I have had two weeks of care, and having been here before, it was so good to be welcomed back by so many of the staff and carers. I have enjoyed the activities, especially the quizzes in the evenings, which were great fun. Nothing has been a problem - the carers are so kind and helpful. The food has been very good and has made me put on unwanted weight! I wouldn't hesitate to come back if the need arose. I go home with very mixed feelings - will miss the company and service!

Mum has been in the home for nine months, and during that time, your staff have been so kind. Every day is the same, kindness and respect shown. We, as a family, are grateful for how she is looked after, and every time we visit, all your staff are so kind and jolly. We would always recommend the home. Thank you.

Mother has been at Signature at Beaconsfield for nearly one year. During that time, and particularly during the extremely difficult Covid period, the staff have gone well beyond their care for Mum. I have nothing but praise for their dedication and sheer hard work. This is done with a smiling face and good humour. I always look forward to visiting the home with Mum so content.

Excellent care all-round for my mum with a touch of style. Some lovely people. The manager was helpful from day one, another lady was brilliant, just to praise a couple of the great staff. The food was excellent, good quality, plentiful and excellent. Precautionary Covid processes. Highly recommended.

From day one of seeking respite leading to permanent care for my mother, I have been impressed with the professionalism, sensitivity and support shown by all members of staff I have met. The rooms, food, facilities, service and activities reflect high standards. Placing a loved one into care is daunting and emotional, and there will naturally be some teething problems as they settle in, but any concerns have been swiftly addressed.

All the staff are very caring, and there are lots of activities which is great. Dad settled very well here, and I am very happy with how he is looked after.

Following a knee operation, I needed respite care, and I spent ten wonderful days in Sunrise Living at Beaconsfield. My room was spacious and comfortable, and the dining room and the quality of the food are five stars, but of course, by far the most important aspect is the staff, and I cannot speak highly enough of the care I received during the ten days I was there. The staff are all absolutely wonderful, nothing is too much trouble, and the care given to all the residents could not be better. When my husband and I are in need of permanent residential care, we shall look no further than Sunrise in Beaconsfield!

I have no hesitation in recommending Sunrise to anyone.

All the team at Sunrise are professional and caring to their residents and potential residents, from the team that first took my enquiry, to the team involved in the day to day care of my father and even the lady in finance. While dad was there, the team charged with the day to daycare and did everything they could to ensure that he was treated with dignity and compassion. They consulted us at every opportunity and quickly made us aware of any issues. Highly recommended.

The end of life care for my parents was full of love.

I enjoyed my visit, the first for over six months, and although it was for only 50 minutes; but in view of the present circumstances due to the COVID virus, it was acceptable.

My mother went into Sunrise just as lockdown was happening supposedly on respite whilst my father was in hospital. We ended up extending and when my father was able to come and join her for only a couple of weeks, they made every effort that Mother was kept occupied and kept them together until the inevitable. She is still in Sunrise and they are helping her come to terms with what the future holds. It really cannot be easy especially when visits are limited by family, so the use of technology has been key in seeing relatives and friends. It is a difficult job, and hats off to the team from the management, down to the care teams, and keeping my mother happy with the foods she loves. She seems to have a really healthy appetite! Keeping residents happy and active I am sure has been a stretch of imagination, but the resourcefulness of the team has seen them through. Can't wait until all activities are back on the cards and my mother will love it.

I went into Sunrise for a 2-week respite holiday during the lockdown, so the activities were limited to indoors, now outings or outside contact (relatives or friends). Sunrise could not have been more supportive.

During difficult times and my mum moving to 'end of life care' Sunrise have supported both mum and us as a family, facilitating visits during lockdown and reassuring mum as she has become increasingly agitated. I cannot fault the caring staff who have been quick to liaise with me when required. Mum herself is full of praise.

I'm very happy with the lovely care my grandmother receives ay Sunrise. The staff are friendly, kind and compassionate.

My Mother has been a resident of Sunrise of Beaconsfield for about three years. She is very well cared for by the delightful, caring and lovely staff. Everyone is kind, friendly and helpful. The management team are easy to talk over any issues with and very knowledgeable on how to cater for people who are in their sunset years. As well as catering for physical needs, the mental and social needs of the residents is also cared for. Things are noticed, for example if people do not eat much or avoid meals or if they are spending too much time in their rooms alone, they are encouraged to eat more and engage in the social activities. The social activities are varied, my Mother likes the Friday afternoon poetry classes (curtailed now because of Covid 19) and the films, and is playing bingo for the first time in her life! She took a few weeks to settle into the home, which is not unusual as it is such a lifestyle change but is now very happy there.

I came to Sunrise for assisted living after a very bad fall at home down the stairs, believing I should be safer and much less worry to my family if I were here. I think it is one of the best decisions I ever made and I am thankful to be here for all sorts of reasons every day.

My mother very much enjoyed her last years at Sunrise, and I would recommend it unreservedly.