Beaconsfield Heights Care Home - Avery Collection

30-34 Station Road, Beaconsfield HP9 1AB
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9.9 105 Reviews
  • Beaconsfield Heights Care Home - Avery Collection, Beaconsfield
At Avery Healthcare's Beaconsfield care home, the team prides itself on offering a luxurious living space for residents, where all of their care needs are met.

The impressive three-story building comprises 95 private studios and apartments, each impeccably decorated with ensuite facilities and added safety features. Couples or companions desiring to continue their care journey together are warmly welcomed and the home boasts amenities such as a hair salon, a café, a minibus, gardening, and more.

Beaconsfield Heights delivers tailored care services to the highest standards, covering residential care, dementia care, and temporary respite care, with the assisted living team available 24/7.

The unique community, cultivated by staff and residents, fosters a home-from-home ambience for everyone and the setting features beautiful elements and luxurious facilities, enhancing the overall care home experience.

For residents with dementia and cognitive illnesses, Beaconsfield Heights provides compassionate care and support. The ReConnect approach prioritises dignity and personalised support, considering each resident's requirements through a person-centred practice.
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Care Provided by Beaconsfield Heights Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1850 – £2100
  • Self-Funded Residential Dementia Care: £1650 – £2050
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1750

These prices are only a guideline, please contact Beaconsfield Heights Care Home - Avery Collection to find out the exact price for your requirements.

Contact Beaconsfield Heights Care Home - Avery Collection to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beaconsfield Heights Care Home - Avery Collection to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Simon Meredith (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (16)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (15)

Visiting

  • Visitors welcome anytime, however recommend booking in advance to ensure a member of the team is available to not only show you around the Home but to take time to understand your loved one's specific needs.

Parking

  • On site parking.

Beaconsfield Heights Care Home - Avery Collection Reviews (105)

9.9

Beaconsfield Heights Care Home - Avery Collection has a Review Score of 9.9 (9.927) out of 10, based on 23 reviews in the last 2 years.
Over all time Beaconsfield Heights Care Home - Avery Collection has 105 reviews.

Overall Experience
  • 85
  • 20
  • 0
  • 0
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Date Published
  • 105
  • 6
  • 8
  • 23
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Reviewer Connection to Beaconsfield Heights Care Home - Avery Collection
  • 42
  • 25
  • 14
  • 9
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  • 2
  • 2
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  • 1
  • 1
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Total of 105, showing 41-60
Review from Paul T (Respite Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had an excellent stay here.
The staff are outstanding.
The food was good.
It has a very friendly atmosphere.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for this wonderful review. It was our pleasure having you stay with us, and the team hopes to welcome you back before too long.
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Review from Linda G (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was very difficult to make the decision to put my mother in a home, but the outcome has been so positive. She has now lived at Signature for six years, and the compassion and care shown by everyone have been outstanding.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for your kind words. It is our pleasure to care for your mother and we really value kind words regarding the support provided by our team. We are very proud of our everyone at the…read more
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Review from J L (Son of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We wanted my mother to be in a good care home. Signature fulfils that with their excellent care and attention to detail at all times. Signature care homes are specialists in dementia care. They keep the residents occupied with activities. Great care and service throughout.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for sharing your thoughts and experience of our Home. It is our absolute, pleasure to care and support your mother to live well with us. We will share your review with the whole…read more
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Review from Christopher C (Son of Resident) published on 30 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The last two and half years through Covid have been very difficult for all, but particularly for care homes. Throughout, I've seen nothing but care, professionalism, safe responses and excellent communication from the team in Beaconsfield. Carers are smiling and solicitous, facilities are clean and
well-maintained, and food is excellent. Excellent care home.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your kind words and commendation of our team's hard work and dedication, particularly over the past couple of years. We'll be sure to share your comments with them; they will be greatly…read more
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Review from Richard D (Son of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After researching almost every care home in the local area, I settled on Signature at Beaconsfield.
The reasons for this were:
The high quality of accommodation.
The range of activities that are organised for the residents.
The specialist dementia floor.
The quality of the menu.
The friendliness
of the staff and their professionalism.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for your review of our home. We are very proud of our home and team, and we look forward to sharing your review with them. Thank you once again.
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Review from Mike L (Son of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mum and dad are residents since the 28th of June; it was very challenging finding a care home that would take couples with the added difficulties of Dementia, however, Signature catered to their needs and talked us through the process. The staff were friendly and made us feel at ease. Our main
concern was how Mum and Dad will be stimulated; however, the facilities on offer are exceptional, along with the weekly activity program. We were offered a month's trial to see how they settled in, and after two weeks, we knew we made the right choice as they loved it. We could see a great improvement in their well-being and general contentment. They are receiving excellent care in fantastic surroundings, and as a family, we know they are safe and well looked after - you can't put a price on peace of mind. We are very happy and would highly recommend Signature.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
It is wonderful to hear how well Mum and Dad have settled and how they are enjoying their new life at Signature at Beaconsfield. We are very proud of our whole team, so your kind recognition of them…read more
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Review from C M (Daughter of Resident) published on 16 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been so well taken care of since she first arrived 2.5 years ago. As well as our dad before he passed away. The carers do just that. They care and treat Mum with respect even in undignified moments. It's not been easy to accommodate all the various needs during this Covid era, and the home
adapts calmly and considerately without exception.
Reply from Signature at Beaconsfield, Customer Team at Beaconsfield Heights Care Home - Avery Collection
We are so glad to hear about your mum's positive experience of Signature at Beaconsfield; your feedback is important to us because we strive, as a team, to work closely with our residents so we can…read more
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Review from Catherine P (Granddaughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident for nearly 12 years - she turns 100 in September this year, and that is surely down in no small part to the care that she receives each and every day. Most of all, the staff have supported her to retain as much of her fierce drive for independence as possible and made
sure that she can do as much as possible for herself for as long as possible. As time has gone by, she does need more help with day-to-day stuff, but the wonderful team have very quietly and unobtrusively stepped in to help her where necessary and respected her independence where feasible. Although hard of hearing these days, she is mobile and likes to participate in quizzes and balloon tennis tournaments and loves to sit out in the wonderful garden, which is a real feature of the home.
Most of all, I know that she is safe and well cared for, and although I visit regularly, it is such a relief to know that she is in good hands at this stage of her life. Thank you!
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for taking the time to review us and for your kind comments about our team and the home. We are very proud of our whole team, and it is our pleasure to support your grandmother when needed…read more
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Review from Jackie N (Goddaughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really value the team at Signature for their care of my godmother. They are keen to build relationships with the relatives as well as, of course, the residents and look for opportunities to engage in different ways recognising we are all different. On her 95th birthday, the team baked and presented
a cake while singing happy birthday and giving a card and present. We were both really touched by this.
I appreciate the monthly relatives' meetings, which give us a chance to find out what is happening in the home, what changes might be coming and to address any general issues we might have. These are followed up by minutes of the meeting, and actions are addressed.
A huge thank you from me!
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
A huge thank you from us too! We really appreciate your feedback and taking the time to complete such a wonderful review. We will be sure to pass your thanks and appreciation on to our team; it really…read more
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Review from K P (Respite Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although I did not get a key to my room, I found my stay at Signature very comfortable and enjoyable. All staff and carers were very helpful. All activities were very good and enjoyed "quiz" nights, classical music, exercise class etc. Sitting in the garden was particularly good. Did not get a chance
to use the SPA! The entertainment at Signature was very good. Vegetarian food needs improving (limited choice).
Reply from Signature at Beaconsfield, Customer Team at Beaconsfield Heights Care Home - Avery Collection
Hearing this feedback is greatly appreciated by everyone in the community. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call…read more
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Review from Margaret H (Respite Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had two weeks of care, and having been here before, it was so good to be welcomed back by so many of the staff and carers. I have enjoyed the activities, especially the quizzes in the evenings, which were great fun. Nothing has been a problem - the carers are so kind and helpful. The food has
been very good and has made me put on unwanted weight! I wouldn't hesitate to come back if the need arose. I go home with very mixed feelings - will miss the company and service!
Reply from Carolyn Moore, General Manager at Beaconsfield Heights Care Home - Avery Collection
It is always a pleasure to have you back in our home. We are pleased to hear you had a lovely stay, and we look forward to you visiting us again.
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Review from Phillip R (Son of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for nine months, and during that time, your staff have been so kind. Every day is the same, kindness and respect shown. We, as a family, are grateful for how she is looked after, and every time we visit, all your staff are so kind and jolly. We would always recommend the home.
Thank you.
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Review from Carol F (Daughter of Resident) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been at Signature at Beaconsfield for nearly one year. During that time, and particularly during the extremely difficult Covid period, the staff have gone well beyond their care for Mum. I have nothing but praise for their dedication and sheer hard work. This is done with a smiling face and
good humour. I always look forward to visiting the home with Mum so content.
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Review from Colin N (Son of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care all-round for my mum with a touch of style. Some lovely people. The manager was helpful from day one, another lady was brilliant, just to praise a couple of the great staff. The food was excellent, good quality, plentiful and excellent. Precautionary Covid processes. Highly recommended.
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Review from W L (Daughter of Resident) published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one of seeking respite leading to permanent care for my mother, I have been impressed with the professionalism, sensitivity and support shown by all members of staff I have met. The rooms, food, facilities, service and activities reflect high standards. Placing a loved one into care is daunting
and emotional, and there will naturally be some teething problems as they settle in, but any concerns have been swiftly addressed.
Reply from Carolyn Moore, General Manager at Beaconsfield Heights Care Home - Avery Collection
Sunrise of Beaconsfield appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as…read more
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Review from Sharon H (Daughter of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very caring, and there are lots of activities which is great. Dad settled very well here, and I am very happy with how he is looked after.
Reply from Carolyn Moore, General Manager at Beaconsfield Heights Care Home - Avery Collection
We are so glad to hear your positive experience of Sunrise of Beaconsfield and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and…read more
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Review from Stephanie W (Respite Resident) published on 6 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a knee operation, I needed respite care, and I spent ten wonderful days in Sunrise Living at Beaconsfield. My room was spacious and comfortable, and the dining room and the quality of the food are five stars, but of course, by far the most important aspect is the staff, and I cannot speak
highly enough of the care I received during the ten days I was there. The staff are all absolutely wonderful, nothing is too much trouble, and the care given to all the residents could not be better. When my husband and I are in need of permanent residential care, we shall look no further than Sunrise in Beaconsfield!
Reply from Loren Broughton, General Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your kind words; it was our privilege to assist you in your recovery, and we very much enjoyed your company! We hope your recovery continues, and should you require our services again,…read more
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Review from Paula R (Daughter of Resident) published on 18 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Many years ago, my father and I looked for a long time around care homes for my mother, until we finally found Sunrise.
When, in August 2020, my father decided that it was time for him to have residential care, he was confident that Sunrise was the place for him. And so it has proved.
Throughout this
pandemic, the staff have continued to be totally committed to his wellbeing; he has remained physically well; if frustrated at being isolated for a while. The staff have remained friendly and positive despite the huge strain they must have been under.
I have no hesitation in recommending Sunrise to anyone.
Reply from Loren Broughton, General Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you ever so much for your review of Sunrise of Beaconsfield. It is a pleasure to care for our residents’ wellbeing during these difficult times, and your kind words are lovely to read; thank you…read more
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Review from Claire W (Daughter of Resident) published on 23 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the team at Sunrise are professional and caring to their residents and potential residents, from the team that first took my enquiry, to the team involved in the day to day care of my father and even the lady in finance. While dad was there, the team charged with the day to daycare and did everything
they could to ensure that he was treated with dignity and compassion. They consulted us at every opportunity and quickly made us aware of any issues. Highly recommended.
Reply from Tomasz Szkutnik, Deputy Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Beaconsfield and your recognition of this is appreciated by every member of our team. By having a whole-home…read more
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Review from J Q (Daughter of Resident) published on 15 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The end of life care for my parents was full of love.
Reply from Tomasz Szkutnik, Deputy Manager at Beaconsfield Heights Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Beaconsfield – particularly at such a difficult time. The…read more
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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Beaconsfield Heights Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Beaconsfield Heights Care Home - Avery Collection is calculated as follows: ( (254 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 273 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beaconsfield Heights Care Home - Avery Collection is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (4)

Mark

Mark Choules

Job Title: Residential Care Manager Joined: 2019

After working as a Pharmacy Technician for 10 years, I decided to follow my heart and move into the care sector. Joining the home as a Care Assistant in 2019, I have been able to develop my career, becoming a Senior Carer, Wellness Co-Ordinator and at the beginning of 2024 I was delighted to be offered the position of Residential Care Manager.


Working alongside my team of incredible carers, we strive to deliver exceptional person-centred care to every resident every day. A busy, varied and hugely rewarding position which I feel privileged to hold.

Paula

Paula Hopkinson

Job Title: Hotel Services Manager

I am very proud to be part of the team here at Beaconsfield. We always ensure that we deliver five-star service in every department, this was particularly highlighted throughout the pandemic as we recognised it was such a difficult time for residents, families and the staff.


The team spent a lot of time re-assuring residents and kept them mentally and physically stimulated and of course, our resident's safety was and is still the top priority. Our Concierge team run evening activities such as Cheese & Wine nights, Bingo and Quizzes which our residents love! I work closely with residents and their families to ensure that all enjoy dining experiences and that each resident has a nutritional meal plan to suit their needs.

Claire

Claire Barrett

Job Title: Activities Manager Joined: 2023

I joined the Beaconsfield Heights team as an Activities Assistant, where I developed a strong passion for enhancing the daily lives of our residents, through engaging and meaningful activities. I am now delighted to have been promoted to the position of Activities Manager. As Activities Manager I am driven to provide all of our residents with a person centred approach to their day, taking time to get to know every resident, who they are, what is important to them and enabling us to offer tailored, enjoyable and purposeful activities. I am supported by a wonderful team, who share my passion and form genuine and caring relationships with all of our residents and their families and friends.

Vanessa

Vanessa Holt

Job Title: Senior Business Administrator Joined: 2022

Having previously worked in Care Administration being given the opportunity to work for at Beaconsfield is wonderful. I have enjoyed getting to know all the residents, families and colleagues. It is my passion to support various day-to-day administration for the Home; Human Resources, and financial functions and work with the team to provide our residents and their families with the support and assistance they require.


Having an open-door policy, I am very happy to be working within such a beautiful home with a friendly atmosphere and dedicated people, who deliver excellent care.

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