Beaconsfield Heights Care Home - Avery Collection

30-34 Station Road, Beaconsfield HP9 1AB
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9.9 105 Reviews
  • Beaconsfield Heights Care Home - Avery Collection, Beaconsfield
At Avery Healthcare's Beaconsfield care home, the team prides itself on offering a luxurious living space for residents, where all of their care needs are met.

The impressive three-story building comprises 95 private studios and apartments, each impeccably decorated with ensuite facilities and added safety features. Couples or companions desiring to continue their care journey together are warmly welcomed and the home boasts amenities such as a hair salon, a café, a minibus, gardening, and more.

Beaconsfield Heights delivers tailored care services to the highest standards, covering residential care, dementia care, and temporary respite care, with the assisted living team available 24/7.

The unique community, cultivated by staff and residents, fosters a home-from-home ambience for everyone and the setting features beautiful elements and luxurious facilities, enhancing the overall care home experience.

For residents with dementia and cognitive illnesses, Beaconsfield Heights provides compassionate care and support. The ReConnect approach prioritises dignity and personalised support, considering each resident's requirements through a person-centred practice.
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Care Provided by Beaconsfield Heights Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1850 – £2100
  • Self-Funded Residential Dementia Care: £1650 – £2050
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1750

These prices are only a guideline, please contact Beaconsfield Heights Care Home - Avery Collection to find out the exact price for your requirements.

Contact Beaconsfield Heights Care Home - Avery Collection to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beaconsfield Heights Care Home - Avery Collection to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Simon Meredith (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (16)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (15)

Visiting

  • Visitors welcome anytime, however recommend booking in advance to ensure a member of the team is available to not only show you around the Home but to take time to understand your loved one's specific needs.

Parking

  • On site parking.

Beaconsfield Heights Care Home - Avery Collection Reviews (105)

9.9

Beaconsfield Heights Care Home - Avery Collection has a Review Score of 9.9 (9.927) out of 10, based on 23 reviews in the last 2 years.
Over all time Beaconsfield Heights Care Home - Avery Collection has 105 reviews.

Overall Experience
  • 85
  • 20
  • 0
  • 0
  • 0
Date Published
  • 105
  • 6
  • 8
  • 23
  • 82
Reviewer Connection to Beaconsfield Heights Care Home - Avery Collection
  • 42
  • 25
  • 14
  • 9
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 21-40
Review from N L (Son of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relationship with Beaconsfield Heights has been a gradual journey. My parents originally chose Beaconsfield Heights for a couple of respite stays during the winter. During a subsequent stay, it became apparent that my father’s needs were much greater than my mother's and that what was right for
one of them was not right for both, so my father stayed as a resident, and my mother moved back home and visited frequently, as did I and my wider family. This was a very difficult and emotional transition, especially for my dad, but the staff were very supportive of him throughout and all of us during this difficult time. My dad then had a fall resulting in a hospital stay which set him even further back. His needs were reassessed and he was readmitted to Beaconsfield Heights in the dementia area - ‘reminiscence’. Again, another difficult transition, but handled professionally and with great care by the staff. My dad has now settled and feels both at home and well cared for.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for taking the time to review your experience of our home. The team work hard to support both our residents and their families, never underestimating how emotionally stressful a move into…read more
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Review from Rachel C (Daughter of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident in March this year and during the whole process, the staff went to great lengths to make my mother (and me) feel supported. Mother settled in well straight away and is happy and relaxed in her new home.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you, we are so pleased to hear that you have felt so supported and that your mother is settled, happy and relaxed in her new home.
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Review from G D (Son of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good in all aspects. This is the best care home in the area (have tried others previously).
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your very kind review. We take tremendous pride in providing our residents and their families with the best possible experience. It is a delight to read your comments; they will be…read more
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Review from Christine D (Daughter of Resident) published on 27 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Beaconsfield Heights in December 2022 after having a bad fall in her home two weeks before. Her dementia was such that even a live-in carer was finding it difficult to cope with her anxiety and increasing needs.
We now feel she’s safe, very well cared for and entertained on a daily
basis. Most days, a singer or musician will entertain the residents, followed by tea and cakes, to which family members are welcomed with open arms.
Thank you for all you do to make Mum as happy as she is.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your review. As a team, we are committed to providing the best care and experience to our residents and their families. We really appreciate you taking the time to share such kind words…read more
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Review from David B (Son of Resident) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother made a voluntary choice to go to Beaconsfield Heights Care Home in January 2019 following some time spent in her own home following the loss of my father.
For the first three years, my mother enjoyed the freedom of personal choice in everything in which she participated throughout each day,
from choices of food at meal times and participation in activities, external visits and evening camaraderie seven days each week. The regular medical visits at the home combined with detailed records ensured that her health was properly monitored and she was protected against potential illness. My mother really welcomed the care and attention that she received.
In the last eighteen months, after her 101st birthday, even greater care was exercised by all staff in the care and nurturing of not only my mother but other elderly residents. My mother's natural, waning strength was offset by increased vigilance and personal nursing. A very good finale.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
As a team, we would like to thank you for your kind words. We strive to work closely with our residents to provide the very best care for each individual, enabling choice and promoting independence…read more
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Review from M B (Resident) published on 13 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came here for 2 weeks respite care after a total knee replacement. I can't fault the care I received the information I was given beforehand and the follow-up with the hospital, as to whether there was any special help I would need was comprehensive and thoughtful. The room I was given was on the ground
floor with a door to the attractive gardens and came with a complete en-suite together with a small kitchen area. All the people who worked there could not have been more helpful and pleasant, particularly as I found it impossible to sit at the dining room table and therefore had all meals in my room. The food too was very good indeed, well balanced, good variety and always delicious. There was a variety of entertainment during the fortnight I was there. I would not hesitate to recommend anyone needing respite care to seriously look at Beaconsfield Heights.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
It really was our pleasure supporting you during your short stay with us. Thank you for leaving us such a kind review which, as always we will share with our team.
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Review from Hazel R (Respite Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My two weeks of respite here at Beaconsfield Heights Care Home were very satisfactory. The staff were excellent, nothing was too much trouble for them and always a cheerful smile. Dining room staff were particularly helpful. Should I ever need to go into a care home, my first choice would be the Heights.
I
was lucky when there as the weather was good so I was able to make use of the garden.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
It is wonderful to receive your review, our team are what makes our home and your feedback will be shared with them. Thank you for taking the time to share a little of your experience and we hope to…read more
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Review from Nick E (Son of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a very daunting task trying to find the right home for your loved ones.


We had many doubts, partly because of the type of person Dad is but also just the responsibility of the decision to be made and the potential to make the wrong decision.


All that said we could not be happier that we

made the decision and chose Beaconsfield Heights Care Home - Avery Collection.


Partly because of the great living facilities but most importantly the people, the care, attention and dedication they bring to looking after all the residents.


Dad is extremely happy, and I have to say I am seeing sides to him (all good) that I have never seen before which is remarkable and brings a smile to all the family. As my wife put it he has a new lease of life. He now has a wider family which is so good to see.


I would also like to take the opportunity to thank all the team, without exception, for the remarkable care and attention, and not least warmth they have shown continuously; impressive and humbling.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
From all of the team, thank you for this kind review. It is an absolute pleasure having your Dad living with us and we are delighted to read how he settled and happy he is in his new home. Thank you.
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Review from Richard H (Son of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say, it's very worrying to hand over you lovely mum to others but my mum is really so happy and says the staff cannot do enough for her! Thanks for your care.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your kind review. The decision to move a loved one into care is understandably an emotional one; as a team, we strive to reassure, inform, support and care for every resident that joins…read more
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Review from V A (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in six weeks ago and we couldn't be happier. She settled quickly due to the warmth and friendly attention given. All the staff are so kind and really care about the residents. It really is such a lovely place to be.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for taking the time to share your experience of your mother's move into our home. We are so pleased that she is settled and happy and that we are a place where you enjoy visiting her. Your…read more
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Review from Chris H (Son of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beaconsfield Heights is really an exceptional care home. Our mother is very happy there, and importantly, she is safe and looked after to a high standard. But I think the important thing to know about any care home is how they respond to problematic situations, and in this case, Beaconsfield Heights
are absolutely faultless - 10 out of 10.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for taking the time to review our home; it is wonderful feedback to receive, and we will, of course, share this with the team.
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Review from Shirley H (Respite Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had an enjoyable respite stay.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for your kind review; we are all so pleased that you had an enjoyable respite stay with us.
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Review from K B (Niece of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was very poorly having been in hospital for a month. Since coming to Beaconsfield Heights she has improved immensely over the past couple of months both mentally and physically. The staff are so friendly and treat everyone with great care and respect. I would recommend Beaconsfield Heights for
a relative to anyone.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your kind review of both our home and team. It has been our pleasure to support your aunt and to see how well and independent she is, brings a smile to all of our faces. Thank you once…read more
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Review from Chris W (Son of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I had made a decision to move our mother into care as it became unsafe to leave her living alone any longer. We looked at a few options and to be honest they were kind of what we were expecting, having had previous experience when our father was in care. Nothing special, residents on display
during visiting times, quite old fashioned and a musty smell.
I have to say that from the moment we entered Beaconsfield Heights, we were both amazed at the difference. Clean, tidy, attentive staff and a sense of community spirit amongst the residents. We both knew immediately this is where Mum needs to be and without hesitation, we agreed on a moving-in date.
Mum loves it there and enjoys the various activities available daily. She's even smiling now and she hasn't done that for years.
The staff are lovely and regularly keep in touch with us.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Your review is greatly appreciated and to hear that your mum is happy, engaged and smiling means the world to us. We are a real community and we are so pleased you feel that too, it is wonderful…read more
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Review from Ann J (Daughter of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came in for respite care and was very reticent about leaving home. From the moment she arrived, she was welcomed into the Signature family. The staff were excellent and cared for all Mum's needs. The warmth and kindness they showed, made her feel at home. She's returned home now but keeps
saying what a wonderful holiday she had. So thank you for making Mum feel loved and cared for.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for taking the time to write such a kind review; we are so pleased, that as a team, we were able to reassure, support and provide her with a safe and caring environment to relax. We all…read more
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Review from Andrew L (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last 14 years of her life as a resident at Signature. When Mum first moved in, she did so with a little hesitation about what life in a 'care home' would be like. She very quickly learned that she would be surrounded by kind and compassionate people who only wanted what was best
for her. As she grew older and her needs grew greater, the care team responded by increasing their support for her without her ever feeling like she was a burden. No request was ever too much for them, and their friendship and love for Mum enriched her life. When Mum fell ill and died at the age of 100+, the care team rallied to support both her and her family, and their compassion made a difficult time so much easier. Our family owes them a real debt of gratitude for everything they do. Whenever my Mum was asked how she was, she would always respond with the words, "I am very well cared for". I think she said it best.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for your review; we are very proud of our team and the care they provide to all of our residents; your kind words will be shared and will me so much to them. It was our pleasure to…read more
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Review from U W (Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very well looked after. People are very caring and make sure that you are happy.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your kind review of our home and our team. We are so pleased to hear how happy you are and will be sure to share your comments with all the team. Thank you.
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Review from Heather B (Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My room is very attractive and well-appointed. The carers are all delightful and very helpful. Activities are varied and well thought out and enjoyed. I am regularly asked to participate but don't always feel fit enough to do so! Food is excellent and very enjoyable. A happy experience.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for your kind review. We will share with the whole home; they will all be delighted to receive your feedback and to hear how happy you are.
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Review from J T (Wife of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very pleasant and beneficial stay for two weeks of respite care. He enjoyed the company and activities and found the staff very helpful.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you for your review, we are delighted to hear you found the respite stay with us positive and enjoyable. Thank you once again from all the team here at Signature at Beaconsfield
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Review from Wendy B (Resident) assisted by family/friend published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and settled here, and I find the staff all very pleasant. I like being on the ground floor as I can get around easily, and it's not far to go for everything. The food is very good, and the bed is very comfortable.
Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection
Thank you so much for your review. We are all delighted to hear how settled and happy you are at Signature at Beaconsfield. It means so much to us that you have taken the time to write your kind…read more
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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Beaconsfield Heights Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Beaconsfield Heights Care Home - Avery Collection is calculated as follows: ( (254 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 273 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beaconsfield Heights Care Home - Avery Collection is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (4)

Mark

Mark Choules

Job Title: Residential Care Manager Joined: 2019

After working as a Pharmacy Technician for 10 years, I decided to follow my heart and move into the care sector. Joining the home as a Care Assistant in 2019, I have been able to develop my career, becoming a Senior Carer, Wellness Co-Ordinator and at the beginning of 2024 I was delighted to be offered the position of Residential Care Manager.


Working alongside my team of incredible carers, we strive to deliver exceptional person-centred care to every resident every day. A busy, varied and hugely rewarding position which I feel privileged to hold.

Paula

Paula Hopkinson

Job Title: Hotel Services Manager

I am very proud to be part of the team here at Beaconsfield. We always ensure that we deliver five-star service in every department, this was particularly highlighted throughout the pandemic as we recognised it was such a difficult time for residents, families and the staff.


The team spent a lot of time re-assuring residents and kept them mentally and physically stimulated and of course, our resident's safety was and is still the top priority. Our Concierge team run evening activities such as Cheese & Wine nights, Bingo and Quizzes which our residents love! I work closely with residents and their families to ensure that all enjoy dining experiences and that each resident has a nutritional meal plan to suit their needs.

Claire

Claire Barrett

Job Title: Activities Manager Joined: 2023

I joined the Beaconsfield Heights team as an Activities Assistant, where I developed a strong passion for enhancing the daily lives of our residents, through engaging and meaningful activities. I am now delighted to have been promoted to the position of Activities Manager. As Activities Manager I am driven to provide all of our residents with a person centred approach to their day, taking time to get to know every resident, who they are, what is important to them and enabling us to offer tailored, enjoyable and purposeful activities. I am supported by a wonderful team, who share my passion and form genuine and caring relationships with all of our residents and their families and friends.

Vanessa

Vanessa Holt

Job Title: Senior Business Administrator Joined: 2022

Having previously worked in Care Administration being given the opportunity to work for at Beaconsfield is wonderful. I have enjoyed getting to know all the residents, families and colleagues. It is my passion to support various day-to-day administration for the Home; Human Resources, and financial functions and work with the team to provide our residents and their families with the support and assistance they require.


Having an open-door policy, I am very happy to be working within such a beautiful home with a friendly atmosphere and dedicated people, who deliver excellent care.

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