Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Admirals Reach Care Home
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Review from D C (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very pleased with the care that my Dad is receiving at Benbow House, Admirals Reach. The staff are fantastic, caring & very friendly. I can rest assured that my Dad is receiving the right care for his medical requirements. I would fully recommend anyone considering Admirals Reach as a facility to
look after their loved one.
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Review from Susan G (Wife of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband always looks well looked after. He is always clean and shaved and is wearing clean clothes. His room is clean and looks cheerful with family things added. Although he can only have pureed food, the food I have seen always looks appetising.
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Review from M P (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have my dad and mother at Admirals Reach since February 2025. We are very satisfied with the care that our parents are receiving. Kind staff, very polite. Always available to speak to.
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Review from Sue D (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Benbow Rise is an excellent care/nursing unit. The staff are extremely kind and conscious of all the residents needs. My mum is treated extremely well, she is bed bound and the staff are able to cater for her every need. The home is kept clean and tidy. The residents are treated with respect and dignity.
The food is very good, there is always something for the residents to eat or drink. I would recommend Benbow Rise/Admirals Reach to anyone.
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Review from Faye B (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to always be helpful and friendly; they take very good care of my mum; she is well dressed, clean, and monitored. They are always professional and extremely caring to all residents under all circumstances. It can be a difficult decision to put a family member into a care home,
but I feel like I have struck gold with Admirals Reach. Lovely place, with lovely people!
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Review from N O (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident at the care home since 2016, and in all the time that she was a resident, she has been treated very well and cared for by all the staff at all times. Sadly, my mum passed away in August but the staff contacted me straight away so that I could be with her until the end. I and
my mum were treated with dignity and respect from the fantastic care team.
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Review from Lawrence J (Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the live here is very good. The food is very well presented and tasty. The food staff are always helpful and obliging.
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Review from Sharon W (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care mum is receiving. Everyone is kind to her and very helpful. I don't have to worry, as I know she is being looked after well. Mum is very happy.
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Review from Audrey R (Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staffs are very caring and meet my needs very well. Activities are great. Food is very good. I never have to ask twice for anything.
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Review from Rose B (Wife of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The managers, care staff, kitchen, etc. All work to a very high standard. My husband always looks clean and cared for. The most impressive thing is that many of the staff have been on Benbow for several years, hence the continuity of the excellent care.
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Review from J P (Wife of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever I visit there is always friendly faces from all the staff. My husband has been here over a year now and always seems happy and contented, which is so important for him and of course me! He joins in with most of the activities, which again is so important. Thank you to everyone.
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Review from G W (Son of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who had dementia, was admitted to Admirals Reach in February 2024 and spent 17 months as a resident before passing away in July 2025. At all times, Mum was treated with respect and dignity. Despite her dementia, she was made to feel that she was part of the community. Staff at Admirals Reach
have been excellent at all times. I have found them professional, caring and accessible. I have been able to contact them at all times, and they have kept me well informed. The home is clean and very well run. Thank you for everything you did for Mum.
Reply from HC-One Limited, Administrator at Admirals Reach Care Home

Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review

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Review from Susan A (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every single member of staff in Nelson House (nurses, carers, cleaners and activities) have been exceptional. Dad has been very well cared for with kindness and dignity throughout his time there.
As a family we have also been treated very well and professionally and with kindness too.
Everytime we
have had questions or concerns on any level, were dealt with straight away.
We were always made to feel welcome Dad was always made to feel comfortable and loved.
The staff in Nelson House are a credit to Admirals Reach.
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Review from Alison T (Son-in-law of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First time visiting and a very pleasant experience - home and grounds to high standard.
Residents are happy and well cared for. Our family member talks positively about staff.
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Review from P K (Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the home. The staff are all respectful and helpful, and make me feel very special. Medical care is excellent. The entertainment is great, I really enjoy seeing the different performers. The entertainment staff are very polite and helpful, always. I feel very secure here.
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Review from Brian C (Son of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good experience to date in both care and friendliness of staff.
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Review from Graham L (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was very well looked after. Even though I know how hard he could be to even do the simple things he carer built up a great relationship with him that he would listen and do the staff that he should do. Everyone showed care and passion with dad's care. We are very grateful.
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Review from S T (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had been a resident for three months and we were recommended Admirals Reach by a friend whose husband had been a resident. We have been so happy with the care Dad has received. The staff are so lovely and helpful and nothing is too much trouble. They rely any information to me very quickly, either
when we visit or by phone. Overall, we have no complaints, only praise for their hard work and care. Thank you.
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Review from Andrew C (Son of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is good, sometimes getting Dad to the toilet can be delayed, but apart from that, all good.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Admirals Reach Care Home

Thank you for taking the time to leave a review of our home. all feedback as this helps us to make improvements where required, we are pleased to hear you are happy with the quality of care your father receives at Admirals Reach, if you wish to discuss the concerns you have raised in detail, please do not hesitate to contact us directly.

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Review from J F (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all amazing, very caring, nothing too much trouble, cleaning staff very good and all staff very friendly.
Entertainment is very good.
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

Frequently Asked Questions about Admirals Reach Care Home

What types of Care is Admirals Reach Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Admirals Reach Care Home have?

There are 158 Single Rooms.

What are the Facilities & Services at Admirals Reach Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Admirals Reach Care Home to the centre of Chelmsford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Admirals Reach Care Home to verify any information. View our terms and conditions. Admirals Reach Care Home has an Enhanced Service - more info.