These prices are only a guideline, please contact Alexandra House to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Upon arriving at their home, please press the buzzer on the intercom. A member of staff will greet you shortly. They kindly request that you sign the guestbook upon both arrival and departure. This helps them to maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Alexandra House has a Review Score of 9.8 (9.820) out of 10, based on 28 reviews in the last 2 years.
Over all time Alexandra House has 102 reviews.
5.0 out of 5
Thank you for the time taken to review our home. We are pleased to know that you are happy with the care Mum receives in our home. I will ensure your lovely review will be shared with the team.
5.0 out of 5
Thank you for your kind words. We're happy to hear that you're pleased with the care your mother is receiving. I will pass your feedback on to the team. Kind regards.
5.0 out of 5
Thank you for taking the time to write this wonderful review. I will pass on your kind words to the team on our nursing unit.
Kind Regards.
5.0 out of 5
Thank you for your kind words.
I will pass your feedback on to the team.
Kind regards.
5.0 out of 5
Thank you for your kind words. We're happy to hear that you're pleased with the care your mother is receiving. I will pass your feedback on to the team. Kind regards, Mirela.
5.0 out of 5
Thank you for your kind words. It was an absolute pleasure to care for and look after your mum at Alexandra House. We strive to provide an excellent level of care and service for all our residents. I will make sure to pass on your lovely feedback to the staff and management team. Regards, Mirela.
5.0 out of 5
Thank you for your kind words. It is an absolute pleasure to care for and look after your mum at Alexandra House. We strive to provide an excellent level of care and service for all our residents. I will make sure to pass on your lovely feedback to the staff and management team. Regards, Mirela.
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for your kind words. It was an absolute pleasure to care for and look after your mum at Alexandra House. We strive to provide an excellent level of care and service for all our residents. I will make sure to pass on your lovely feedback to the staff and management team.
Regards,
Mirela.
5.0 out of 5
Thank you for your valuable feedback. We're happy to hear that you're pleased with the care your father is receiving. I will pass your feedback on to the team.
Your feedback helps us continue to improve and provide the best possible service to our residents and their loved ones.
5.0 out of 5
Thank you for taking the time to share your lovely feedback, myself and the team really do appreciate it. We are very lucky to have such lovely families that support us to be the best we can be.
5.0 out of 5
Thank you for your kind words. It was an absolute pleasure to care for and look after your dad at Alexandra House. We strive to provide an excellent level of care and service for all our residents. I will make sure to pass on your lovely feedback to the staff and management team.
5.0 out of 5
Thank you for your valuable feedback. We’re happy to hear we met your expectations.
4.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for your valuable feedback. We’re happy to hear we met your expectations.
5.0 out of 5
Hi Barbara, thank you so much for your kind words. It was a pleasure having you. We hope to see you soon!
5.0 out of 5
Hi Gary, thank you for your kind words. We value your feedback and are happy to hear that we made your father and the rest of your family feel comfortable and welcome. Kindest regards, Mirela.
5.0 out of 5
Thank you for your valuable feedback. We were saddened by your father's passing. It was truly was a pleasure to care for him. I will pass your kind words on to the wider team. Kind regards, Mirela.
The Review Score of 9.8 (9.820) out of 10 for Alexandra House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I began my career in the care sector in 2008, and over the past 17 years, I’ve had the opportunity to work in a variety of settings, including hospitals. I started as a care assistant and gradually progressed through roles as a senior carer, deputy manager, and now, home manager.
I’ve been part of the Alexandra House family for the past five years, initially joining as a Night CTL before becoming Deputy Manager. Many of you may already know me from the Strawberry Unit or from seeing me around the home.
What truly sets Alexandra House apart for me is the strong sense of family among our team and the unwavering commitment to putting our residents first. Our staff go above and beyond every day, and I’m proud to be part of such a dedicated group.
My door is always open, and I look forward to meeting you, whether it’s during a visit with your loved one or at one of our monthly relatives' meetings.
I have been in the role for almost 10 years; February 2025 will mark my tenth year with Runwood Homes. I really have enjoyed my time to date with Alexandra House. We have a great team here, and it’s a pleasure to work with them; also, the management team is very supportive. I like pretty much all aspects of the role; it is a very demanding and rewarding role.
In my spare time, I enjoy spending time with my partner and children. I also enjoy sports, mainly football and tennis; I am a bit of a Tottenham Hotspur supporter.
I have been a receptionist at Alexandra House for 4 years. I really enjoy my role and all that goes with it. I enjoy seeing people every day; I like interacting with relatives and residents.
In my spare time, I am currently decorating my new flat, which I enjoy doing.
My name is Lee, I’ve been a Housekeeper at Alexandra House for 3 years. I was domestic staff for 1 year, and I was promoted by our home manager, who has supported me with settling into my current role. I enjoy my job and the people I work with.
In my spare time, I do my housework and walk my dogs.
My name is Martin. I grew up in Slovakia and spent 4 years studying to be a chef before moving to the UK. I came to the UK for a holiday and decided I liked it here and wasn’t going home! I took a role in retail to gain confidence in the English language before joining a renowned care provider as a kitchen assistant. Within 3 months I had advanced to chef and then very quickly to Head Chef. It was a whole new experience learning about English cuisine and our quirky likes and dislikes; baking was a completely new experience, as I had not experienced this at home. My passion for my chosen career kept me in this role for 6 years, working across three different sites. I took the opportunity to progress to Regional Chef which involved menu planning, audits, recruitment, training, and writing policies, a role I continued in for 4 years.
I happened to see an advert for Head Chef at Alexandra House, which is very local to me and decided it was time to go for a change. I joined Alexandra House 4 months ago and have seen joining Runwood as a great career move. I love the friendliness of the team and the great management of Alexandra House, where I feel a highly valued member of the team.
I feel passionately that food is of the utmost importance to our residents and should be a high-quality, enriching experience at every mealtime for all. I aim to accommodate individual tastes, and if there is a particular food that a resident favours that is not on the menu, I will ensure we make it available for them. It is important for me to meet new residents when they arrive to discuss their preferences and any allergies alongside any needs for a modified diet.
“My plan for the summer is to hold international food days; Italian is my favourite to cook! Tasting days for the residents are something I am extremely excited about; let their tastes help steer the direction of our menus.”
Hello, my name is Judith, and I am the Deputy Manager here at Alexandra House. I bring over 12 years of experience in caring for elderly people, including those living with dementia. I began my journey at Alexandra House as a care assistant in 2012 and have worked my way up through various roles to become Deputy Manager.
I truly enjoy collaborating with our team to deliver the highest quality, person-centred care to all our residents. Every aspect of my role brings me joy, as it allows me to make a meaningful difference in their lives.
In my spare time, I am an active member of my church, where I also sing in the choir.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra House to verify any information. View our terms and conditions. Alexandra House has an Enhanced Service - more info.
