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Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood, Essex CM15 9NG
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Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)
Brentwood Care Centre, Brentwood
There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)
Brentwood Care Centre, Brentwood
The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)
Brentwood Care Centre, Brentwood

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.

The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...  

Care Provided by Brentwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,562From £1,562
Residential Dementia CareFrom £1,562From £1,562
Nursing CareFrom £1,562From £1,562

*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Brentwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maria Siia(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (112)

Visiting

  • Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager

Parking

  • Brentwood Care Centre has on-site car parking available

Brentwood Care Centre Reviews (198)

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9.8

Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Brentwood Care Centre has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from Linda G (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience
Thank you for everything
Just a fantastic place.
Nothing is too much trouble

Will miss you all.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words. It means a great deal to our entire team to know that you had such a positive experience with us. We're delighted that we could support you and that you felt so well cared for. It has been a pleasure getting to know you, and we will miss you too and thank you again for taking the time to share your lovely feedback.

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Review from Margaret P (Niece of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience
I am Sheila's niece, I would like to thank you all for the care you gave Sheila. She had been here 3 happy years and was very well cared for, so thank you all from myself and our family
Regards

Margaret

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind and heartfelt words. It has been a privilege to care for Sheila over the past three years, and we are truly grateful to have been part of her journey. Knowing that she was happy and felt well cared for means a great deal to our entire team. Your appreciation and...  

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Review from Jennifer M (Wife of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Having spent the last two months in hospital it is good to see my husband settled and comfortable in a lovely room and being well looked after by the staff. Unfortunatly he has numerous health problems and I appreciate the tenderness shown to him on what is a very difficult time.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you for taking the time to share your kind words. We are so pleased to hear that your husband has settled comfortably with us after such a difficult time in hospital. It means a great deal to know that you have felt reassured by the care, compassion, and tenderness shown by our team. We...  

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Review from Michelle A (Daughter of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
My 96 year old mother was very well looked after. Her room was nicely decorated and well equipped. She arrived straight from hospital and even though it was late evening staff did everything they could to make her comfortable and help her settle in. She took part in an impressive array of activities which she really enjoyed. She had her hair done and her clothes were beautifully laundered. .

We visited every day and everyone made us feel very welcome. Communication was generally very good and care and compassion were shown during my mother's final illness.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you so much for taking the time to share your kind feedback. We are truly grateful that you chose our home to care for your mother.

It means a great deal to hear that she was made to feel comfortable and welcomed from the moment she arrived, and that she enjoyed taking part in our...  

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Review from David S (Resident / Service User) published on 7 July 2026 Submitted via Website
Overall Experience

I am very happy living here and truly feels like home. The staff are kind, caring and treat me with respect. The foot is excellent with plenty of choice and I really enjoy my meals. There are lots of activities and I especially enjoy the trips out which I always look forward too. I have made some wonderful friends here and there is always someone to talk too and spend time with. The home has a warm and friendly atmosphere and would recommend it to anyone looking for care.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your wonderful review. We're delighted to hear that you feel so happy and at home with us. It's lovely to know you're enjoying the food, activities, trips out, and the friendships you've made. Your kind words about the team and the warm atmosphere mean a great deal to everyone.

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Review from Dawn Q (Daughter of Resident) published on 25 June 2026 Submitted via Website
Overall Experience

Brentwood Care Home is very welcoming and friendly. The lounge area is homely and lots of activities going on. All the staff are lovely and kind nothing is too much bother for them. My mum has been to the care home for respite several times and she loves going back there as everyone is so welcoming. Highly recommended!

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that your mum enjoys her respite stays with us and feels so welcomed each time she returns. Creating a warm, homely environment where residents feel comfortable, engaged, and well cared for is...  

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Review from P S (Son of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience
Mum has been looked after very well by Brigide & her team on many days must be hard at times with her issues but Brigide always listens to us with Mums needs.
So well done to Brigide & her team for all the work you are doing

Thanks.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you for your kind words and for taking the time to share your experience.

We are delighted to hear that your mum has been so well cared for by Brigide and the team. Providing person-centred care and taking the time to listen to residents and their families is very important to us, so it is...  

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Review from R H (Niece of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience
I have been visiting this care home regularly over the last month and have had a positive experience every time. The staff are incredibly friendly 8. Caring; they always make residents and visitors feel welcomed, the amenities are fantastic, not only for residents but for visitors too. We are often offered food and drinks during our visits, which is a lovely touch. The foyer has a coffee machine available, and there is fresh cake baked daily for visitors, creating a warm and homely atmosphere.

Overall, it is a caring, comfortable & welcoming environment. That puts people first.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you for taking the time to share such a wonderful review.

We are delighted to hear that your visits have been consistently positive and that you have found our team to be friendly, caring, and welcoming. Creating a warm, comfortable environment for both our residents and their loved ones is...  

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Review from Mihaela M (Relative of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

The care manager and all the staff are kind, professional and patient. They treat residents with utmost dignity, respect and genuine love. The home has always a welcoming homely atmosphere and is kept immaculately clean. Our relative loves daily activities, which range from music and some other entertainment. The catering is exceptional, with great daily menu choices. The staff knows what he likes.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you so much for your kind and thoughtful review. We are delighted to hear that your relative feels happy, comfortable, and well cared for at our home.

Our team works hard to provide a warm, welcoming environment where every resident is treated with dignity, respect, and compassion, so it is...  

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Review from N B (Granddaughter of Resident) published on 1 June 2026 Submitted via Postal Card
Overall Experience
Thank you for everything you do!
All staff is wonderful and especially Hailey and Jaima

Love, Nadine

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you have had such a positive experience with our team.

Your appreciation means a great deal to all of us, and we will be sure to pass on your special thanks to Hailey and Laima, who will be thrilled to receive your recognition.

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Review from R S (Son of Resident) published on 1 June 2026 Submitted via Postal Card
Overall Experience

The staff are very understanding & helpful with Mum

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you for taking the time to share your feedback.

We are pleased to hear that you have found our staff to be understanding and helpful in supporting your mum. Providing compassionate, person-centred care is at the heart of everything we do, and it is wonderful to know that this has made a positive difference to your family's experience.

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Review from Sandra M (Sister of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

Very good service

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you for your kind feedback. We're really pleased to hear that you found our service very good. Your comments mean a great deal to the team, and we'll be sure to share them with everyone involved.

We're committed to maintaining this high standard of care and support, and we truly appreciate you taking the time to leave a review.

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Review from Allison T (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience
Offered drinks
Friendly staff

Very welcoming

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre
Thank you for your kind review. We're delighted to hear that you felt welcomed by our team and that our staff made a positive impression during your visit. Offering refreshments and creating a friendly, comfortable environment are small but important ways we aim to ensure everyone feels at ease.

We truly appreciate your feedback and look forward to welcoming you again in the future.

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Review from Paul H (Resident / Service User) published on 11 March 2026 Submitted via Postal Card
Overall Experience

Having moved in to the home I find it to an excellant standard overall, and in some cases individual nurses go the extra mile in relation to patient treatment. Overal the care assistance are of a high standard, but unfortunately a few assistants on night duty are lacking in the same skills and the personal touch and but again certain individuals night staff are exceptional.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your thoughtful feedback. We're pleased to hear that you've found the home to be of a high standard overall and that many members of the team have made such a positive impression. We also appreciate you sharing your observations about night care. If you would like to discuss this...  

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Review from Gail P (Friend of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience
Very impressed with the whole experience.
Visiting a dear family friend who is at end of life all the staff that we met was very friendly and also very professional.

Well done brentwood care centre.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your kind feedback. We're pleased to hear that you found the team friendly and professional during your visit. Your words mean a great deal to everyone at Brentwood Care Centre.

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Review from Stewart M (Son of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience

My father has been in this care home for a year and five months I'm happy to say he is in the right place for his needs. Staff are friendly and aprroaable but sometimes over strecthed, he has a comfortable room which is located in a quite area.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you for taking the time to share your feedback. We're so pleased to hear that your father has been happy with us over the past year and five months and that you feel he is in the right place for his needs. It's wonderful to know he is comfortable in his room and enjoys the quieter area of the...  

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Review from S J (Wife of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My husband arrived at the care home directly from hospital following a hip replacement for physio and rehabilitation. He was never seen face to face by a doctor after his arrival & no physiotherapist was in evidence during his stay. I couldn't fill all the ratings because they didn't seem to apply to us, & the NHS were picking up the bill. His condition didn't improve whole he was there and he was admitted to another hospital after 3 weeks & didn't return

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you for taking the time to share your experience. We are very sorry to hear about your husband's health challenges and that his stay did not meet your expectations. When residents are admitted following a hospital discharge, medical oversight and physiotherapy are often arranged through...  

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Review from D M (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience
I just wanted to say "Thank you". I have not wanted my Dad to go into a carehome but he needed to. The support and kindness shown to him is amazing. To see him thriving is lovely. My Dad is so well cared for and the staff are amazing.

Thank you xxx

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind and heartfelt message. We understand that moving a loved one into a care home can be a very difficult decision, and we truly appreciate you placing your trust in us. It means a great deal to hear that your Dad is thriving and that you feel he is well cared for. Our...  

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Review from Jeoffrey H (Friend of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

This home is very clean, staff very helpfil coffee and donoughs are very good.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind review. We're really pleased to hear that you found the home clean and that our staff were helpful. It's also great to know you enjoyed the coffee and doughnuts! We truly appreciate your feedback and hope to welcome you again soon!

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Review from G P (Husband of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience

My wife has been a resident at the Brentwood Care Centre for seven and a half years and on the whole the care has been good. The staff under difficult conditions have been first class.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words and for taking the time to share your experience. It truly means a great deal to all of us at Brentwood Care Centre. We're especially grateful for your recognition of our team. Providing high-quality care, particularly in challenging circumstances is something...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 16 Jun 2026

    Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...

  • 08 Jun 2026

    Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...

  • 08 Jun 2026

    Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...

Upcoming Events

There are no upcoming events for Brentwood Care Centre.

Awards / Recognitions (7)

  • 19 May 2025Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Brentwood Care Centre.

Meet the Team (3)

Maria Siia
Maria SiiaJob Title:General ManagerJoined: 2025

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.

With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.

Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon McNeill
Rhiannon McNeillJob Title:Customer Relations ManagerJoined: 2022

Rhiannon joined the Brentwood Care Centre family in Spring 2022.

She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.

'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Diana Moraru – Manole
Diana Moraru – ManoleJob Title:Essex Regional Operations Manager

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.

With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.

Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.

Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’

Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!

Frequently Asked Questions about Brentwood Care Centre

What types of Care is Brentwood Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brentwood Care Centre have?

There are 112 Single Rooms.

What are the Facilities & Services at Brentwood Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Brentwood Care Centre to the centre of Brentwood?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brentwood Care Centre to verify any information. View our terms and conditions. Brentwood Care Centre has an Enhanced Service -more info.