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Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood, Essex CM15 9NG
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Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)
Brentwood Care Centre, Brentwood
There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)
Brentwood Care Centre, Brentwood
The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)
Brentwood Care Centre, Brentwood

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.

The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...  

Care Provided by Brentwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,562From £1,562
Residential Dementia CareFrom £1,562From £1,562
Nursing CareFrom £1,562From £1,562

*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Brentwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maria Siia(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (112)

Visiting

  • Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager

Parking

  • Brentwood Care Centre has on-site car parking available

Brentwood Care Centre Reviews (198)

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9.8

Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Brentwood Care Centre has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from Vicki R (Friend of Resident) published on 15 February 2026 Submitted via Website
Overall Experience

A very close friend of ours has been in Brentwood care home for respite care for the last three months. The care he's received is excellent every member of staff is kind, they understand peoples individual needs and work very hard. They are always friendly and polite everything is done with a smile. It spotlessly clean, I praise it very highly.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your wonderful review. We're so pleased to hear your friend has received such excellent care and that the team's kindness and understanding have stood out. Your kind words mean a great deal to everyone at Brentwood Care Home.

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Review from M J (Wife of Resident) published on 4 February 2026 Submitted via Website
Overall Experience

I was not happy with the care my husband received. Their seemed to be a lack of staff and no interaction with patients. My husband passed away recently. I did not receive any condolences from the management team.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you for sharing your experience, and we are truly sorry for your loss. We regret that your experience did not meet your expectations. We take feedback like this very seriously and would welcome the opportunity to speak with you directly, listen to your concerns. Our thoughts are with you during this time.

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Review from C H (Nephew of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

We found Brentwood Care Centre to be excellent providers of care for our relative, who was well looked after, well fed, and happy.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your kind review. We're so pleased to hear that your relative was well cared for, and happy during their time with us. Your feedback is truly appreciated.

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Review from P W (Sister of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience
I was always welcomed by the carers with genuine smiles, kindness and approachability. Despite such few staff on the floor they maintained a cheerful and relaxed atmosphere.

The receptionists welcome and helpfulness was beyond words: I "off loaded" to her and within minutes she had contacted the Parkinson's nurse for me. When my sister died she arranged her favorite music to be played as her body was carried through the reception.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for sharing such a heartfelt review. We are truly sorry for your loss and honoured to have cared for your Sister. We're pleased to hear that you felt welcomed and supported by the team, and that their kindness and calm approach made a positive difference. It's lovely to know that the care...  

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Review from Marion G (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card
Overall Experience

Mum has been here since end of July. She has been very well cared for. The staff are very patient and caring. The food is very good and the home is kept very clean. I would highly recommend this home.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to leave such a kind review. We're delighted to hear that your mum has been so well cared for since joining us and that you've found our team patient and caring. It's also lovely to know you've been pleased with the food and cleanliness of the home. Your recommendation truly means a great deal to all of us, and we're grateful for your trust and support.

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Review from Carol P (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

The Brentwood Care Centre truly is like a place of Heaven on Earth, and absolutely beautiful. All the nurses, carers and all the staff are absolutely amazing - so caring and patience. The nursing and care all superb. Nothing is too much trouble. Everyone is so focused on making sure that all residents are safe and happy. A truly wonderful home, and I am so very pleased that mum lives here - they look after mum so well and better than I could ever hope to do - and I love my mum a lot - a big lot!

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us to know that you feel such confidence and comfort in the care your mum receives at Brentwood Care Centre. Our entire team is dedicated to providing a safe, caring, and happy environment for...  

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Review from Geoff S (Husband of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

From the time my wife was admitted to the care home, she was looked after with respect. With all her needs covered from the moment you walked through the front door, you were greeted with smiles and overall friendly faces. All staff were always helpful and professional. Many thanks to all.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to share your kind words. We're truly grateful for your feedback. It's wonderful to hear that your wife felt respected and well cared for with us, and that our team's friendliness and professionalism made a positive difference to you. Your appreciation means a...  

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Review from Sheila D (Mother of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience
My son is a resident in Brentwood care home. The home is very clean homley and welcoming.

The staff are caring helpful compasionate and very approachable. I feel my son is lucky to be in such a good environment.

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your lovely review. We're so pleased to hear that you find Brentwood Care Centre clean, welcoming, and homely, and that you feel supported by our caring and approachable team. It means a great deal to know you feel your son is in a positive environment-your kind words will be warmly shared with everyone here.

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Review from Anita F (Stepdaughter of Resident) published on 5 November 2025 Submitted via Website
Overall Experience

My stepdad was only in the care of Brentwood Care Centre for a short time, but whilst he was there he was treated with kindness and respect. The facilities were good, and the staff were courteous and professional. Bridgide patiently explained everything to us and the Receptionish (Sharon I think) was very kind and helpful.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to share your kind words. We're very pleased to hear that your stepdad was treated with kindness and respect during his time at Brentwood Care Centre. Our team works hard to provide a caring and supportive environment for all our residents and their families,...  

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Review from J C (Son of Resident) published on 20 October 2025 Submitted via Website
Overall Experience
My mother has now been living here since June 2025.
Rhiannon made the who process extremely easy for both Mum and myself.
Her new room looked amazing, the staff were happy to help and within a week Mum had settled in well.
Mum now has the level of care she needs, and as a family we enjoy visiting her there.
Rhiannon as an individual went above and beyond to make this process run smoothly.

Thank you all x

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your mother has settled in well and that the transition felt smooth and supported for both of you. Thank you again for your trust and support. We're honoured to have your mum with us.

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Review from Peter B (Son of Resident) published on 10 October 2025 Submitted via Postal Card
Overall Experience

As a family we were very pleased with the levels of care our late father received whilst a resident of the care home.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words. We're truly grateful that you took the time to share your experience. It was an honour to care for your late father, and we're so pleased to know that our support brought some comfort to your family during such an important time. Please accept our heartfelt condolences once again, and thank you for trusting us with his care.

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Review from J H (Respite Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

Very comfortable and generally felt well looked-after.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words. We're delighted to hear that you felt comfortable and well looked-after during your time at Brentwood Care Centre. Providing a safe, supportive, and homely environment is at the heart of what we do, and it's always lovely to hear when that's reflected in our residents' experiences.

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Review from Kim H (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

Everything at this home is fantastic, from the minute you enter at reception it's warm and welcoming. The rooms are beautiful, the communal areas are lovely but most importantly the staff are kind, caring, knowledgeable and really friendly. At a very difficult and sad time they have helped me feel happy and calm about my mums care They really care about her and I couldn't hope for her to be in a better home. Thank you to everyone at the Brentwood Care Centre.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words. We're truly touched to hear that you and your mum have felt supported and cared for during such a difficult time. Our team at Brentwood Care Centre is dedicated to creating a welcoming and compassionate environment, and it means the world to us to know we've...  

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Review from Kay B (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

Very happy with the care, the staff are very friendly and helpfull.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you for your kind feedback! We're delighted to hear you're happy with the care and that our staff have been friendly and helpful. It's our pleasure to support you and your family.

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Review from Bob B (Son-in-law of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience
My mother-in-law has had exceptional care over the past 2 months. She was fairly withdrawn when she arrived but the staff have been wonderful and she has come on in leaps and bounds. She made friends with some of the other residents and was very well supported by the staff.

This is a happy place and I would recommend it to anyone considering a placement.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear that your mother-in-law has made such wonderful progress and found comfort, friendship, and support with us. Our team is dedicated to creating a happy and nurturing environment, and...  

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Review from M P (Sister of Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience

My relative entered Brentwood Care Centre for rehab, after a long spell in hospital, unable to walk and still qiute unwell. After an initial assessment every helped the resident to get back to normal. Walking alone and socialising with other residents. All staff are friendly and respectful of the resident's needs and wishes giving encouragement and assistance to and recovery The family were kept informed throughout, I would not hesitate to recommend Brentwood Care Centre.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind and thoughtful review. We're delighted to hear that your relative made such positive progress during their time at Brentwood Care Centre. Supporting our residents on their journey to recovery both physically and emotionally is at the heart of what we do, and it's...  

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Review from Beryl H (Wife of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience
This home is brilliant
Staff are brilliant my husband is happy here this is the second home he has been in. and it is wonderful my husband is really happy here.
All my family is more than happy with everything, so much goes on here for the residents its wonderful.

and I can get here, by car its near.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your lovely feedback. We're absolutely delighted to hear how happy your husband is at Brentwood Care Centre. Knowing that both he and your family feel comfortable, supported, and welcomed here is exactly what we strive for every day. We're also glad to hear that the location...  

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Review from Kate L (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

As a carer in profession, I have worked in many sectors of care. I cannot praise Brentwood Care Centre enough. My parents are receiving the best care possible. Both have different needs & are fully catered for. There are plenty of activities to join in & are encouraged to do so. Special dates i.e; birthdays, anniversaries, are celebrated, extra effort is made to make the residents feel at home.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words and thoughtful feedback. We're truly honoured to care for your parents and to hear such high praise from someone with professional experience in the care sector means the world to us. At Brentwood Care Centre, we strive to create not just a safe and supportive...  

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Review from Keith W (Brother of Resident) published on 11 August 2025 Submitted via Postal Card
Overall Experience
Experience was very satisfactory.

Staff & nurses were very professional

Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your kind review and excellent five-star ratings across so many areas. We're so pleased to hear that your experience at Brentwood Care Centre was such a positive one, and that our staff and nurses made a lasting impression with their professionalism. Your feedback is truly appreciated and will be shared with the whole team. It means a lot to know our efforts are recognised and valued.

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Review from A P (Brother-in-law of Resident) published on 8 August 2025 Submitted via Postal Card
Overall Experience
After 5 months in hospital my brother-in-law was moved into Brentwood Care Centre rehabilitation. He was very frustrated at his slow progress in hospital and was not initially a very happy man. His situation was quickly assessed and steps were taken to assist in his rehab. The staff were amazing and it is clear to see that the change in all aspects of his recovery are beyond all expectations.

This has been an excellent experience for all involved in the family and I would unreservedly recommend Brentwood Care Centre.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to share your kind words and thoughtful feedback. We're truly honoured that you entrusted our home with your brother-in-law's journey.We understand how challenging a long hospital stay can be, both physically and emotionally, so it's incredibly rewarding to...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 16 Jun 2026

    Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...

  • 08 Jun 2026

    Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...

  • 08 Jun 2026

    Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...

Upcoming Events

There are no upcoming events for Brentwood Care Centre.

Awards / Recognitions (7)

  • 19 May 2025Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Brentwood Care Centre.

Meet the Team (3)

Maria Siia
Maria SiiaJob Title:General ManagerJoined: 2025

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.

With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.

Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon McNeill
Rhiannon McNeillJob Title:Customer Relations ManagerJoined: 2022

Rhiannon joined the Brentwood Care Centre family in Spring 2022.

She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.

'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Diana Moraru – Manole
Diana Moraru – ManoleJob Title:Essex Regional Operations Manager

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.

With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.

Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.

Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’

Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!

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